Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • btwjw7hz8hiefvqsu56k
  • Newbie
  • 281053 Views
  • 825 replies
  • 84 likes
  • Account
  • 281053 Views
  • 825 replies
  • 84 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1133777 Views
  • 118 replies
  • 107 likes
  • Account
  • 1133777 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • G_Loc
  • Gig Goer
  • 75864 Views
  • 63 replies
  • 8 likes
  • Account
    Login
    Premium
  • 75864 Views
  • 63 replies
  • 8 likes

60 days trial

Hello.Two days ago i'm not wrong i got a mail and i was announced that i got a free 60 days premium as a birthday gift. But it seems that i'm not eligible for it . Can somebody tell me why i'm not eligible ? I haven't got until now any free trial and...

  • Newbie
  • Hello. Two days ago i'm not wrong i got a mail and i was announced that i got a free 60 days premium as a birthday gift. But it seems that i'm not eligible for it .   Can somebody tell me why...
  • MattSuda
  • Spotify Star
  • 289 Views
  • 1 replies
  • 0 likes
  • 289 Views
  • 1 replies
  • 0 likes

Superuser Contribution change country

Hi there ! I used spotify in US and now i am back home in france but it's impossible to change the country. In my account the country area cannot be changed but i need to change it to update my french bank account... someone had the same issue ??

  • Casual Listener
  • Hi there ! I used spotify in US and now i am back home in france but it's impossible to change the country. In my account the country area cannot be changed but i need to change it to update my frenc...
  • valouraccoon
  • Casual Listener
  • 264 Views
  • 2 replies
  • 0 likes
  • 264 Views
  • 2 replies
  • 0 likes

Artists page problems! (New release)

Good afternoon! Me and my friend are releasing a new song, named "Highway". My artist name is "HYWLKR" and he is "Nort Rainey".This is actually not our first release - and both of us already have verified artist pages. Problem 1: After releasing "Hig...

  • Casual Listener
  • Good afternoon!   Me and my friend are releasing a new song, named "Highway". My artist name is "HYWLKR" and he is "Nort Rainey". This is actually not our first release - and both of us ...
  • MattSuda
  • Spotify Star
  • 620 Views
  • 3 replies
  • 0 likes
  • 620 Views
  • 3 replies
  • 0 likes

User name is a number (premium account)

I don't know why my name is chaged into a numeric one.someone can explain me that?

  • Regular
  • I don't know why my name is chaged into a numeric one. someone can explain me that?
  • Hdnw
  • Regular
  • 248 Views
  • 2 replies
  • 0 likes
  • Account
    Premium
  • 248 Views
  • 2 replies
  • 0 likes

‘You can only use Spotify 14 days in abroad’

Spotify log out my account then I can’t log in because it always says that I can only use Spotify 14 days in abroad but I’m not in abroad. Still staying in the Philippines since I’ve used spotify. I’ve been using Spotify for months, now what? Please ...

  • Newbie
  • Spotify log out my account then I can’t log in because it always says that I can only use Spotify 14 days in abroad but I’m not in abroad. Still staying in the Philippines since I’ve used spotify. I’...
  • Nico
  • Community Legend
  • 927 Views
  • 1 replies
  • 0 likes
  • 927 Views
  • 1 replies
  • 0 likes

Random Playlists appearing

I'm not sure if someone has my credentials or if something is mixed up but playlists of other genres that I do not listen to are appearing under My Playlists. Every day I see a new one come up and their not random radio stations, they're entire playl...

  • Newbie
  • I'm not sure if someone has my credentials or if something is mixed up but playlists of other genres that I do not listen to are appearing under My Playlists. Every day I see a new one come up and th...
  • Nico
  • Community Legend
  • 2237 Views
  • 1 replies
  • 0 likes
  • 2237 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -.- )

hey there,i'm a big fan of thee weekly playlist, but - i really don't know why - spotify decided to use a picture of my ex which was a couple of months ago in my facebook album. this maybe petty, but for me it's more than annoying.is there any chance...

  • Regular
  • hey there, i'm a big fan of thee weekly playlist, but - i really don't know why - spotify decided to use a picture of my ex which was a couple of months ago in my facebook album. this maybe petty, b...
  • DoriLori
  • Regular
  • 80311 Views
  • 69 replies
  • 23 likes
  • Account
    Other
    Premium
  • 80311 Views
  • 69 replies
  • 23 likes

Facebook and Spotify

Hi Guys I have a free account and a student account on spotify and everytime i log in to spotify on my iphone, my iphone logs me in automatically on to me free account. how do i prevent this from defaulting the log in on my iphone to the free account...

  • Newbie
  • Hi Guys   I have a free account and a student account on spotify and everytime i log in to spotify on my iphone, my iphone logs me in automatically on to me free account.   how do i pre...
  • Keanu_C
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • 414 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mi sesion se cierra sola

Mi sesión se cierra sola y pierdo todas las descargas, ¿alguien que me ayude a solucionarlo?

  • Newbie
  • Mi sesión se cierra sola y pierdo todas las descargas, ¿alguien que me ayude a solucionarlo?
  • jay90
  • Casual Listener
  • 29728 Views
  • 7 replies
  • 2 likes
  • 29728 Views
  • 7 replies
  • 2 likes

Account issue

I have just upgraded my mobile phone and I cannot access my premium subscription account. When I logged in to check, Ive been down graded to a free account. Can someone please explain why as I pay for my account via Vodafone.

  • Newbie
  • I have just upgraded my mobile phone and I cannot access my premium subscription account. When I logged in to check, Ive been down graded to a free account. Can someone please explain why as I pay fo...
  • user-removed
  • Not applicable
  • 215 Views
  • 1 replies
  • 0 likes
  • 215 Views
  • 1 replies
  • 0 likes

Problema em usar o plano familiar ao mesmo tempo

Em fevereiro deste ano fiz um Plano familiar, porém se eu estou usando o Spotify , meus convidados não conseguem usar ao mesmo tempo.nao estamos conseguindo consertar este problema Como devemos fazer?

  • Newbie
  • Em fevereiro deste ano fiz um Plano familiar, porém se eu estou usando o Spotify , meus convidados não conseguem usar ao mesmo tempo. nao estamos conseguindo consertar este problema  Como deve...
  • Bittencourt
  • Spotify Star
  • 3023 Views
  • 1 replies
  • 0 likes
  • 3023 Views
  • 1 replies
  • 0 likes

Limite de músicas offiline

Gostaria de saber o porquê o limite por dispositivo é de 3.333 faixas. Por que não é mensurado por tamanho de arquivo? Qual intereferência isso gera para vocês sendo que a rede e armazenamento afetado é o meu? Há possibilidade de fazer mais downloads...

  • Newbie
  • Gostaria de saber o porquê o limite por dispositivo é de 3.333 faixas. Por que não é mensurado por  tamanho de arquivo? Qual intereferência isso gera para vocês sendo que a rede e armazenamento ...
  • Bittencourt
  • Spotify Star
  • 279 Views
  • 1 replies
  • 0 likes
  • 279 Views
  • 1 replies
  • 0 likes

Delete account

How do I delete my account?

  • Visitor
  • How do I delete my account?
  • user-removed
  • Not applicable
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Solved!! "Spotify User Notification" Pishing Email Received Today 20/04/2018

Hello everybody!This is my first time I write here and probably I'm doing something wrong, but just trying to help.I just received an email from: Spotify <*snip*> with "Spotify User Notification" title and a phishing button "Validate your membership"...

  • Newbie
  • Hello everybody! This is my first time I write here and probably I'm doing something wrong, but just trying to help. I just received an email from: Spotify <*snip*> with "Spotify User Notif...
  • user-removed
  • Not applicable
  • 1247 Views
  • 1 replies
  • 1 likes
  • 1247 Views
  • 1 replies
  • 1 likes

Hacked email

Hi, I have had to open a second Spotify account because I have forgot my password to my old account and my email I used for it has been hacked and shut down so I cannot access it, however I am still paying for because I can’t cancel it without loggin...

  • Casual Listener
  • Hi, I have had to open a second Spotify account because I have forgot my password to my old account and my email I used for it has been hacked and shut down so I cannot access it, however I am still ...
  • Robcheesbrough
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • 357 Views
  • 2 replies
  • 0 likes

Account Hacked

I have just realised that my spotify premium has been hacked and i have been charged with multiple times for premium for family which I did not subscribe. It was only when spotify sent me an email saying that my email has been changed till i realized...

  • Casual Listener
  • I have just realised that my spotify premium has been hacked and i have been charged with multiple times for premium for family which I did not subscribe.    It was only when spotify sent...
  • Noiver
  • Regular
  • 293 Views
  • 2 replies
  • 0 likes
  • Account
  • 293 Views
  • 2 replies
  • 0 likes

Spotify Premium don't work without WiFi!

Hi everyone! , in the last days i havea problem!, when i turn off my WIFi and i use spotify premium i can listen just one song and spotify is down!; and i return into the app and my account have a logout!! And then I'll get wifi and connect my acount...

  • Newbie
  • Hi everyone! , in the last days i havea problem!, when i turn off my WIFi and i use spotify premium i can listen just one song and spotify is down!; and i return into the app and my account have a lo...
  • Felixplace
  • Newbie
  • 3070 Views
  • 3 replies
  • 0 likes
  • Account
  • 3070 Views
  • 3 replies
  • 0 likes

Solved!! "This song is not available. If you have the file on your computer ..."

Hello, I've search on google and I've seen similar threads with the same problem, but no answer solved my problem. Yesterday I was listening to a song on Spotify on my phone, all was good but now, when I listen to the same song on my computer, I rece...

  • Casual Listener
  • Hello, I've search on google and I've seen similar threads with the same problem, but no answer solved my problem.   Yesterday  I was listening to a song on Spotify on my phone, all was g...
  • Luke
  • Spotify Star
  • 421 Views
  • 5 replies
  • 0 likes
  • 421 Views
  • 5 replies
  • 0 likes

Superuser Contribution All my stuff gone after upgrade to premium

Over the weekend I upgraded to premium. I logged out and logged back in and now my username is all numbers when it was not before. My friends are gone, all my artists that I am (was) following, and all my recent activity. I'm using the same account i...

  • Casual Listener
  • Over the weekend I upgraded to premium. I logged out and logged back in and now my username is all numbers when it was not before. My friends are gone, all my artists that I am (was) following, and a...
  • jsmoody
  • Casual Listener
  • 276 Views
  • 4 replies
  • 0 likes
  • Account
  • 276 Views
  • 4 replies
  • 0 likes

Change country

How should I change my country?In the Payment options i can't update my debit card to the new one, because the new one is from the new country.Oh really? That is the reason i want to update. So change the country first.And how? It's grey marked, can'...

  • Casual Listener
  • How should I change my country? In the Payment options i can't update my debit card to the new one, because the new one is from the new country. Oh really? That is the reason i want to update. So c...
  • rmmajkul
  • Casual Listener
  • 227 Views
  • 2 replies
  • 0 likes
  • 227 Views
  • 2 replies
  • 0 likes