Accounts

Get help with logging in, passwords, and account settings.

Start a topic

Forum Posts

Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • Alberto27
  • Casual Listener
  • 283021 Views
  • 831 replies
  • 88 likes
  • Account
  • 283021 Views
  • 831 replies
  • 88 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Elena
  • Moderator
  • 1134358 Views
  • 118 replies
  • 107 likes
  • Account
  • 1134358 Views
  • 118 replies
  • 107 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Maroryx
  • Visitor
  • 76313 Views
  • 64 replies
  • 9 likes
  • Account
    Login
    Premium
  • 76313 Views
  • 64 replies
  • 9 likes

Superuser Contribution Email Already Taken Error

So earlier, I had decided to delete my old spotify account as I wanted to unlink my Facebook from it but couldn't as I had made the account through Facebook. Anyway, I deleted the account and wanted to make a new account with the same email. However,...

  • Newbie
  • So earlier, I had decided to delete my old spotify account as I wanted to unlink my Facebook from it but couldn't as I had made the account through Facebook. Anyway, I deleted the account and wanted ...
  • Alfredo
  • Roadie
  • 508 Views
  • 1 replies
  • 0 likes
  • 508 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution HOW to change address for Premium Family?

I just upgraded to Premium Family. Before I could invite other family members, the system asked me to key in my home address (as they only allow family members "under one roof" to use the family package). Unfortunately, I made a mistake and need to e...

  • Casual Listener
  • I just upgraded to Premium Family. Before I could invite other family members, the system asked me to key in my home address (as they only allow family members "under one roof" to use the family pack...
  • Alfredo
  • Roadie
  • 24170 Views
  • 9 replies
  • 1 likes
  • Account
  • 24170 Views
  • 9 replies
  • 1 likes

Superuser Contribution Change of mailadress

HiIn my account I have my old mailaddress.When I try to change that mailadress to my new one, I have to write my password for old adress and I have forgotten that password.My new mailadress is:*snip*My old one is:*snip*How do I change to new mailadre...

  • Newbie
  • Hi In my account I have my old mailaddress. When I try to change that mailadress to my new one, I have to write my password for old adress and I have forgotten that password. My new mailadress is:...
  • Alfredo
  • Roadie
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't connect to Facebook

Hi Guys I can't connect my Spotify to my Facebook account. I read a few different threats here and then tried manual connection, or the buttons in the apps, tried on my cell, in the dektop app or via browser but somehow every time I log in to Faceboo...

  • Casual Listener
  • Hi Guys  I can't connect my Spotify to my Facebook account.  I read a few different threats here and then tried manual connection, or the buttons in the apps, tried on my cell, in the dek...
  • Alfredo
  • Roadie
  • 8177 Views
  • 3 replies
  • 1 likes
  • Account
  • 8177 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unlinking Spotify account from old PSN account

Hello! I would like to unlink my Spotify account from my old PSN account, which I currently have no way to access(forgot the E-Mail address which it is asigned to). I have a new PSN account, which I would really like to use Spotify on, but it isn't p...

  • Newbie
  •  Hello!   I would like to unlink my Spotify account from my old PSN account, which I currently have no way to access(forgot the E-Mail address which it is asigned to). I have a new PSN ac...
  • Alfredo
  • Roadie
  • 16077 Views
  • 6 replies
  • 7 likes
  • Account
  • 16077 Views
  • 6 replies
  • 7 likes

Solved!!Superuser Contribution Email Receipts

We would really like to get emailed receipts of our monthly subscription fee. As a businesses, our finance dept. requires itemized receipts each month and that's precisely what we need with our spotify subscription. Please make this happen.

  • Newbie
  • We would really like to get emailed receipts of our monthly subscription fee. As a businesses, our finance dept. requires itemized receipts each month and that's precisely what we need with our ...
  • Alfredo
  • Roadie
  • 2132 Views
  • 4 replies
  • 2 likes
  • 2132 Views
  • 4 replies
  • 2 likes

Spotify Premium Mischarge?

Hi there, I saw an ad on the Spotify.com website offering premium for €5.99 per month after the first trial month.So I signed up wanting to avail of this offer, I cancelled my Tidal subscribtion to switch over. When I completed everything and entered...

Screen Shot 2016-03-13 at 20.59.05.png Screen Shot 2016-03-13 at 20.59.47.png
  • Casual Listener
  • Hi there, I saw an ad on the Spotify.com website offering premium for €5.99 per month after the first trial month. So I signed up wanting to avail of this offer, I cancelled my Tidal subscribtion to...
  • christinaypay
  • Newbie
  • 1495 Views
  • 7 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 1495 Views
  • 7 replies
  • 0 likes

Import from an account to other

Hi all community,I need your help please. I had a free account and there, all my preferred music (Albums, Artists, Playlists, Songs and everyting concerning to). Now, I have a Family Premium Suscription and I would like import all what I have in the ...

  • Casual Listener
  • Hi all community, I need your help please. I had a free account and there, all my preferred music (Albums, Artists, Playlists, Songs and everyting concerning to). Now, I have a Family Premium Suscri...
  • Luke
  • Spotify Star
  • 325 Views
  • 3 replies
  • 0 likes
  • Account
  • 325 Views
  • 3 replies
  • 0 likes

Problems Changing Emails

It promptly states in a bar that I can edit my profile information via facebook instead of using the section "edit profile". The changes have been resent and saved, but there are still no changes made onto my spotify account for my email. It still ha...

  • Casual Listener
  • It promptly states in a bar that I can edit my profile information via facebook instead of using the section "edit profile". The changes have been resent and saved, but there are still no changes mad...
  • user-removed
  • Not applicable
  • 875 Views
  • 8 replies
  • 0 likes
  • 875 Views
  • 8 replies
  • 0 likes

retrieve card data

I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons What do they suggest?

  • Casual Listener
  • I have the RG, CPF, data proving everything, receipts .... but I need you to give me the number of my own card and all the information I entered here on the site. For strictly particular reasons &nb...
  • Maxim
  • Spotify Star
  • 283 Views
  • 3 replies
  • 0 likes
  • Account
  • 283 Views
  • 3 replies
  • 0 likes

Can`t log-in with Internet connection?

Hi! I`m having this problem on my phone in the last past days. I can`t connect to Spotify app when I`m connected to the Internet. Offline works just fine! Does anyone know why I`m having these problems?

  • Newbie
  • Hi! I`m having this problem on my phone in the last past days. I can`t connect to Spotify app when I`m connected to the Internet. Offline works just fine! Does anyone know why I`m having these proble...
  • Luke
  • Spotify Star
  • 318 Views
  • 3 replies
  • 0 likes
  • 318 Views
  • 3 replies
  • 0 likes

"lost account" no playlists when I log in.

woke up today to the sight of being loged out of spotify(I never do) and when I log back in there is no playlists anymore, all gone. I know I f-ed up once and got a fb-acc few years ago, logged in to that to see if they were merged. and still there w...

  • Visitor
  • woke up today to the sight of being loged out of spotify(I never do) and when I log back in there is no playlists anymore, all gone. I know I f-ed up once and got a fb-acc few years ago, logged in to...
  • Noah
  • Spotify Star
  • 394 Views
  • 1 replies
  • 0 likes
  • 394 Views
  • 1 replies
  • 0 likes

Excluir conta

Olá, desejo excluir minha conta permanente.

  • Newbie
  • Olá, desejo excluir minha conta permanente.
  • Bittencourt
  • Spotify Star
  • 245622 Views
  • 24 replies
  • 19 likes
  • Account
    Free
  • 245622 Views
  • 24 replies
  • 19 likes

Superuser Contribution Can't change my email

How can I change my email? I no longer have access to the original email I used when I created a spotify account several years ago. Due to the fact that it was a university email, I no longer have access to said email account. When I try to change th...

  • Visitor
  • How can I change my email? I no longer have access to the original email I used when I created a spotify account several years ago. Due to the fact that it was a university email, I no longer have ac...
  • SergioDavid
  • Roadie
  • 254 Views
  • 1 replies
  • 1 likes
  • 254 Views
  • 1 replies
  • 1 likes

Superuser Contribution No Access to Email, Must Reset Password

Spotify premium account is logged in on my laptop, but has logged out on my phone. The email I created the account with has since been shut down, so I can't access any emails that have my password information. I need to either figure out of my passwo...

  • Newbie
  • Spotify premium account is logged in on my laptop, but has logged out on my phone. The email I created the account with has since been shut down, so I can't access any emails that have my password in...
  • SergioDavid
  • Roadie
  • 268 Views
  • 1 replies
  • 0 likes
  • 268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Need help

I forgot the password for my account and also have lost the email it’s connected to. I need to cancel my premium membership but I can not do this because I can’t log on to my account online.my account username is: itsbasicly PLEASE HELP

  • Newbie
  • I forgot the password for my account and also have lost the email it’s connected to. I need to cancel my premium membership but I can not do this because I can’t log on to my account online. my acco...
  • SergioDavid
  • Roadie
  • 299 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 299 Views
  • 1 replies
  • 0 likes

Superuser Contribution Getting facebook connection temporary error :(

"Sorry there has been a temporary error, please try again later." error when trying to connect facebook.

  • Newbie
  • "Sorry there has been a temporary error, please try again later." error when trying to connect facebook.
  • SergioDavid
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Disattivare abbonamento spotify premium

Salve.. ho un problema ! Ho dimenticato sia l ‘ account che L email per entrare su spotify.. ma avendo L abbonamento sto continuando a pagare senza poter usare spotify non ricordandomi le credenziali. C’è un modo per disattivare l’Abbonamento?

  • Visitor
  • Salve.. ho un problema ! Ho dimenticato sia l ‘ account che L email per entrare su spotify.. ma avendo L abbonamento sto continuando a pagare senza poter usare spotify non ricordandomi le credenziali...
  • SergioDavid
  • Roadie
  • 1569 Views
  • 1 replies
  • 0 likes
  • 1569 Views
  • 1 replies
  • 0 likes

Superuser Contribution {Playstation 4} I can't login on my ps4 with my spotify account

Everytime when i want to login with my spotify account it says that my spotify account is already linked. Can someone help me please? i don't know what to do

  • Newbie
  • Everytime when i want to login with my spotify account it says that my spotify account is already linked. Can someone help me please? i don't know what to do
  • SergioDavid
  • Roadie
  • 1831 Views
  • 1 replies
  • 0 likes
  • Account
  • 1831 Views
  • 1 replies
  • 0 likes

Premium Family question

I am the owner of our family premium Spotify account. I don't want my kids playlists showing up in my library. Why are they and how do I change the settings?

  • Newbie
  • I am the owner of our family premium Spotify account.  I don't want my kids playlists showing up in my library.  Why are they and how do I change the settings?
  • kk2206
  • Casual Listener
  • 278 Views
  • 6 replies
  • 0 likes
  • 278 Views
  • 6 replies
  • 0 likes