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Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • kafkaU
  • Newbie
  • 412809 Views
  • 965 replies
  • 108 likes
  • Account
  • 412809 Views
  • 965 replies
  • 108 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1179932 Views
  • 119 replies
  • 115 likes
  • Account
  • 1179932 Views
  • 119 replies
  • 115 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Core618
  • Casual Listener
  • 101119 Views
  • 68 replies
  • 10 likes
  • Account
    Login
    Premium
  • 101119 Views
  • 68 replies
  • 10 likes

How to see followers

Hey, I can't find a way to see who is following my profile. Any ideas ? Thanks

  • Casual Listener
  • Hey,  I can't find a way to see who is following my profile. Any ideas ?  Thanks
  • frankiengo
  • Newbie
  • 10180 Views
  • 3 replies
  • 1 likes
  • Account
  • 10180 Views
  • 3 replies
  • 1 likes

Spotify premium charges but i don't have a spotify account

Hi I am being charged 10.68 for spotify on my credit card but I do not have an account so I can't just deactivate premium. If I could get in touch with customer support somehow I could give them the details.

  • Newbie
  • Hi I am being charged 10.68 for spotify on my credit card but I do not have an account so I can't just deactivate premium. If I could get in touch with customer support somehow I could give them the ...
  • imattolo
  • Community Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 388 Views
  • 1 replies
  • 0 likes

Solved!! My username was changed?

I registered as "500knives" but I have to log in with some gibberish name that read as "mmu0k6divz9f6bscmywduzcea"? I literally cannot login with my email or 500knives. So, what gives? I can't change my username, so...

  • Casual Listener
  • I registered as "500knives" but I have to log in with some gibberish name that read as "mmu0k6divz9f6bscmywduzcea"? I literally cannot login with my email or 500knives. So, what gives? I can't change...
  • joannadirksz56
  • Newbie
  • 5475 Views
  • 5 replies
  • 0 likes
  • 5475 Views
  • 5 replies
  • 0 likes

Right country, wrong playlists and music suggestions

Hi all.I live in Portugal (and am Portuguese) and that is the country that is on the Spotify settings, no questions there.The problem is that I keep getting playlists and artist suggestions from Brazil!I know both countries speak Portuguese, but we d...

  • Regular
  • Hi all. I live in Portugal (and am Portuguese) and that is the country that is on the Spotify settings, no questions there. The problem is that I keep getting playlists and artist suggestions from ...
  • nunofduarte
  • Regular
  • 388 Views
  • 5 replies
  • 0 likes
  • Account
    Premium
  • 388 Views
  • 5 replies
  • 0 likes

Being charged 5 months after cancelling free trial???

I set my mum up on a free trial to see if she'd like it, but she didn't use it. I cancelled the free trial but she has just noticed on her credit card statement that she has been getting charged for the last 5 months?? I've cancelled her account agai...

  • Newbie
  • I set my mum up on a free trial to see if she'd like it, but she didn't use it. I cancelled the free trial but she has just noticed on her credit card statement that she has been getting charged for ...
  • Maxim
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

HELP! someone is using my account and i cant stop it.

I have tried changing my passord after logging everyone out but it hasnt worked. they still seem to connect to my spotify and interupt my music.

  • Casual Listener
  • I have tried changing my passord after logging everyone out but it hasnt worked. they still seem to connect to my spotify and interupt my music.
  • Maxim
  • Spotify Star
  • 353 Views
  • 3 replies
  • 0 likes
  • 353 Views
  • 3 replies
  • 0 likes

Cancel Pending Payment

I need some help to cancel a pending payment for my account because its going to make me overdraft my Checking account, please help?

  • Newbie
  • I need some help to cancel a pending payment for my account because its going to make me overdraft my Checking account, please help?
  • Pamparn
  • Newbie
  • 3944 Views
  • 2 replies
  • 0 likes
  • 3944 Views
  • 2 replies
  • 0 likes

Forgot email and password

I just logged out of my account that I don’t have the email address to and password I need help on what to do next

  • Newbie
  • I just logged out of my account that I don’t have the email address to and password I need help on what to do next
  • IguanaSetup
  • Community Legend
  • 457 Views
  • 1 replies
  • 0 likes
  • 457 Views
  • 1 replies
  • 0 likes

canceling a subscription during 30 day free trial

Hi, so today is the 12th of January but my free trail ends on the 16th. I dont want spotify premium after my free trial ends. I didnt really even want the free trail to begin with. I think i accidentally tapped something. How do i cancel it before im...

  • Newbie
  • Hi, so today is the 12th of January but my free trail ends on the 16th. I dont want spotify premium after my free trial ends. I didnt really even want the free trail to begin with. I think i accident...
  • zprimus100
  • Newbie
  • 3885 Views
  • 3 replies
  • 0 likes
  • 3885 Views
  • 3 replies
  • 0 likes

Superuser Contribution Plan familiar

Tengo cuenta familiar y no nos deja usar a varios usuarios 

  • Newbie
  • Tengo cuenta familiar y no nos deja usar a varios usuarios 
  • angiemelor
  • Newbie
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Não consigo efetuar o pagamento do plano premium family com meus cartões de credito.

Olá comunidade! Estou a dias enfrentando um problema muito chato, nao estou conseguindo de forma alguma renovar a minha assinatura family com meus cartões de credito. aparece o seguinte erro sempre: Opa, parece que seu cartão ou serviço de pagamento ...

  • Casual Listener
  • Olá comunidade! Estou a dias enfrentando um problema muito chato, nao estou conseguindo de forma alguma renovar a minha assinatura family com meus cartões de credito. aparece o seguinte erro sempre: ...
  • Alexsandro1999
  • Newbie
  • 10078 Views
  • 6 replies
  • 7 likes
  • 10078 Views
  • 6 replies
  • 7 likes

Exclusao de membro automatico

Tenho plano familia e este mes estou tendo problema com a exclusao automatica de pessoas que moram na minha casa Por gentileza verifiquem o motivo pois e incomodo essas exclusoes caso nao solucionem o problema ou cancelar o produto pois nao compensa ...

  • Newbie
  • Tenho plano familia e este mes estou tendo problema com a exclusao automatica de pessoas que moram na minha casa Por gentileza verifiquem o motivo pois e incomodo essas exclusoes caso nao s...
  • Bittencourt
  • Spotify Star
  • 351 Views
  • 1 replies
  • 0 likes
  • 351 Views
  • 1 replies
  • 0 likes

Access to premium account and email lost.

Hello, I have a problem. I have a spotify premium account, but I don't have access to the account anymore (Lost password). I also lost the email attached to this account. How can I get access to this account, so that I can stop premium. Information i...

  • Newbie
  • Hello,   I have a problem. I have a spotify premium account, but I don't have access to the account anymore (Lost password). I also lost the email attached to this account. How can I get acces...
  • DesignatorPrime
  • Casual Listener
  • 524 Views
  • 1 replies
  • 0 likes
  • Account
  • 524 Views
  • 1 replies
  • 0 likes

Changing my spotify username

I want to change my spotify username but as i can see that is not possible atm. Ive heard that the staff of spotify can help me make a new account, move my spotify premium and playlists over there and get me a new username. (im part of a spotify fami...

  • Newbie
  • I want to change my spotify username but as i can see that is not possible atm. Ive heard that the staff of spotify can help me make a new account, move my spotify premium and playlist...
  • DesignatorPrime
  • Casual Listener
  • 235 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
  • 235 Views
  • 1 replies
  • 0 likes

Random users keep using my account.. Without having my password and i have logged out on all systems

I am starting to get very annoyed with spotify, for some reason random people can just use my account, for no reason. I have logged out from all of my devices several times and changed my facebook password and still people seem to be able to use my a...

  • Newbie
  • I am starting to get very annoyed with spotify, for some reason random people can just use my account, for no reason. I have logged out from all of my devices several times and changed my facebook pa...
  • Leci
  • Casual Listener
  • 379 Views
  • 3 replies
  • 0 likes
  • Account
  • 379 Views
  • 3 replies
  • 0 likes

Solved!! Bank and Spotify in differents countries

Hi! I'm a French student actually in Ireland for one year. I want to subscribe to Spotify premium but my bank account is located in France and my Spotify account here in Ireland. When I tried to subscribe I was told my bank account has to be in Irela...

  • Casual Listener
  • Hi! I'm a French student actually in Ireland for one year. I want to subscribe to Spotify premium but my bank account is located in France and my Spotify account here in Ireland. When I tried to...
  • Maxim
  • Spotify Star
  • 380 Views
  • 3 replies
  • 0 likes
  • 380 Views
  • 3 replies
  • 0 likes

Playlists are not editing

I've deleted some song froma playlist brut they keep adding back. Is there a bug or something?

  • Casual Listener
  • I've deleted some song froma playlist brut they keep adding back. Is there a bug or something?
  • crisamericano
  • Casual Listener
  • 273 Views
  • 2 replies
  • 0 likes
  • Account
  • 273 Views
  • 2 replies
  • 0 likes

Playlist Won't Play

Created a new playlist but when I try to play it on my mobile device it won't play the songs on the playlist. It might play one or two but then it plays random songs. This only happens on my mobile device and only with this playlist. I looked through...

  • Casual Listener
  • Created a new playlist but when I try to play it on my mobile device it won't play the songs on the playlist. It might play one or two but then it plays random songs. This only happens on my mobile d...
  • jyndel
  • Casual Listener
  • 240 Views
  • 3 replies
  • 0 likes
  • 240 Views
  • 3 replies
  • 0 likes

Solved!! Change accountname back

hi,today my account was hacked. Someone plays music from another smartphone and all my playlists were deleted - even my name was changed to Andrea Mellado. I removed all logins via spotify browser and changed my password. That worked - but Andrea Mel...

  • Casual Listener
  • hi, today my account was hacked. Someone plays music from another smartphone and all my playlists were deleted - even my name was changed to Andrea Mellado. I removed all logins via spotify browser ...
  • LoaODjaei
  • Casual Listener
  • 506 Views
  • 4 replies
  • 0 likes
  • Account
  • 506 Views
  • 4 replies
  • 0 likes

Nobody from Spotify Customer Support will contact me

I was online chatting with customer support in order to make a new account and transfer my playlists and followers. The assistant deleted my account so I could make a new one. We then got sidconnected so now I have an empty account and NO ONE WILL CO...

  • Newbie
  • I was online chatting with customer support in order to make a new account and transfer my playlists and followers. The assistant deleted my account so I could make a new one. We then got sidconnecte...
  • Maxim
  • Spotify Star
  • 320 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 320 Views
  • 1 replies
  • 0 likes