Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
There seem to be a problem with my account since I can not connect but if somebody else log in to the same device (iPhone or Mac Air) they can. There are no differences between our settings.I can detect Bluesound but I can´t connect
Hallo, ich habe jetzt schon 3 mal das Premium Abo 3 Monate fuer 99 Cent ausgewaehlt und auch die Zahlung ueber Paypal ausgewaehlt aber es springt dann immer wieder auf das Angebot zurueck ohne das es aktiviert wird. Wisst ihr woran das liegt?
Mein Premium Account (ueber eine Gutscheinkarte bezahlt) ist heute abgelaufen. Jetzt wollte ich meinen Account verlaengern. Aber ich bekomme nur das Family Abo fuer rund 15 Euro angeboten. Das will ich aber nicht da ich der einzige bin der Spotify nu...
i signed up for .99 account on spotify for 3 month premium on Nov. 24. It works on Ipad and phone but not on desktop. Desktop still has 'free' subscription and asking me to upgrade again..
I think my account may have been hacked becasue I have been logged out of all my devices and my password that I never changed no longer works to log me back in. I have tried to reset my password but I dont have access to the email account it sends th...
I am currently paying for two accounts, mine and my sister's. My sister passed away and I need to cancel her account. How do I do this?
Hi, first of all I recently subscribed to a family premium account. Now when I´m listening to spotify music at the gym and another family member starts to stream music at home I always drop out.Shouldn´t the family bundle keep that from happening? I ...
Hi! Spotify charges my visa electron every month for premium account but i dont know what account that is. I dont know email address or username. I can only see monthly charges from my electron but thats it. What i can do?
On my Spotify for artists app, us usually there is a pink “live” next to stream count as most of you know. However for the pat 24 hours or so, that hasn’t been there and my Stream count hasn’t moved since (even though I’ve listened to the song on oth...
at first it wont connect, so i logged out. but now i cant sign in again. got error 1003 from facebook login and using email/username froze the sigin in screen
I have been trying to log back into Spotify on my windows laptop for the past week. It had logged in before and worked perfectly fine for months. Now, when I log in, it says that service is temporarily unavailable and to try again later with error co...
I was already paying for the premium family service. Within the past few hours all of my existing family members were dropped from premium account status and I can no longer add them back because it says they already have premium. When in all actuall...
Hi guys! Recently my premium expired and I wanted to change my payment details from Irish card to Danish one. After trying it Spotify wanted me to change the method of payment or the location saying that Spotify isn't available in Denmark. I tried to...
Hello! I clicked on an ad in my Spotify offering 3 months of Spotify premium at 99c a month.I tried to sign up for it, but upon entering my card details it said that I've already taken up an offer/discount before. I've never gotten Premium in my one ...
Buenas, cambie de celular y al momento de instalar el Spotify me dice que mi cuenta es gratis cuando hace varios meses tengo premium. Reinicie varias veces la aplicacion, el cel y hasta cerre sesion y borre el spotify del otro cel. Pero nada, sigue i...
Hi my account have been hacked. I received this email and I havn't done this. and now I can't login to my account please help asap Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. You...
Error code 6.4- I just pruchased a Premium account in order to play Spotify on my TV. I am logged in on my MAC but after multiple attempts using my user name and my emial address, and yes it is the correct password, I store my password on LastPass an...
I recently heard an advert on Spotify for Pandora, as part of their Christmas 'Do Get What You Wish' campaign. I am researching advertising and thought that there may be some interesting aspects to the piece. Has anyone recently heard it/can provide ...
I signed up on my computer for a Premium Account for $.99 for three months recently but provided an incorrect, non-existent email address in error. I realized this when I went to sign on on my iPhone and couldn't get to my account. I also learned tha...
I just purchased Amazon Echo and could not connect Spotify account. This option is dimmed in Echo aplication. I tried to enter US adress (as before it was a solution), but still does not work. I see that you need Premium account and what I have is Fa...