Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
at first it wont connect, so i logged out. but now i cant sign in again. got error 1003 from facebook login and using email/username froze the sigin in screen
I have been trying to log back into Spotify on my windows laptop for the past week. It had logged in before and worked perfectly fine for months. Now, when I log in, it says that service is temporarily unavailable and to try again later with error co...
I was already paying for the premium family service. Within the past few hours all of my existing family members were dropped from premium account status and I can no longer add them back because it says they already have premium. When in all actuall...
Hi guys! Recently my premium expired and I wanted to change my payment details from Irish card to Danish one. After trying it Spotify wanted me to change the method of payment or the location saying that Spotify isn't available in Denmark. I tried to...
Hello! I clicked on an ad in my Spotify offering 3 months of Spotify premium at 99c a month.I tried to sign up for it, but upon entering my card details it said that I've already taken up an offer/discount before. I've never gotten Premium in my one ...
Buenas, cambie de celular y al momento de instalar el Spotify me dice que mi cuenta es gratis cuando hace varios meses tengo premium. Reinicie varias veces la aplicacion, el cel y hasta cerre sesion y borre el spotify del otro cel. Pero nada, sigue i...
Hi my account have been hacked. I received this email and I havn't done this. and now I can't login to my account please help asap Hello, Spotify here. We wanted to let you know that the email address on your Spotify account has changed recently. You...
Error code 6.4- I just pruchased a Premium account in order to play Spotify on my TV. I am logged in on my MAC but after multiple attempts using my user name and my emial address, and yes it is the correct password, I store my password on LastPass an...
I recently heard an advert on Spotify for Pandora, as part of their Christmas 'Do Get What You Wish' campaign. I am researching advertising and thought that there may be some interesting aspects to the piece. Has anyone recently heard it/can provide ...
I signed up on my computer for a Premium Account for $.99 for three months recently but provided an incorrect, non-existent email address in error. I realized this when I went to sign on on my iPhone and couldn't get to my account. I also learned tha...
I just purchased Amazon Echo and could not connect Spotify account. This option is dimmed in Echo aplication. I tried to enter US adress (as before it was a solution), but still does not work. I see that you need Premium account and what I have is Fa...
Spotify took me € 9.99 but my account has not been renewed. because? what should I do?
So my spotify logged me out, i can not remember my password (well thats what the app tells me) i have tried the reset password and it says it has sent me a link but i guess i must have it linked to an old email address that i no longer have access to...
Hello! I have paid for a month of Spotify Student but I don't want to pay for another one after it expires. I was wondering if I will still enjoy Spotify premium until the end of the month if I cancel it today, or if I should wait until being closer ...
Hi there,I only recently found out about Spotify Student Premium. I became a student again in September but ony yesterday switched to Spotify Student Premium from the general Premium account. I wonder could a Spotify staff member let me know if it's ...
Hello everyone! I'm semi new to spotify I've only been a premium member for a few months and haven't faced any problems until recently. Lately I've had issues with songs pausing randomly and more importantly it won't let me save anymore songs. I know...
So really weird thing happened and every track from in my most recent playlist vanished? I've tried the recover playlist option but it just says I haven't deleted any playlists? Has anyone experienced this before? It was a discover weekly playlist I ...
The invitation email to my wife never arrives... Impossible to add her to our family account. My two sons are already a member. It's been like this forever. Please help.She's not amused by this.