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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

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Playlist

Ao criar uma playlist e adicionar músicas nela, eu clico no botão "ordem aleatória" mas, quando eu clico, tocam músicas que eu não coloquei na minha playlist!!!! Isso é por causa do meu Spotify ser o Free?? Me ajudem!

Newbie

Ao criar uma playlist e adicionar músicas nela, eu clico no botão "ordem aleatória" mas, quando eu clico, tocam músicas que eu não coloquei na minha playlist!!!! Isso é por causa do meu Spotify ser o...

itu_

Community Legend

273 Views

1 replies

0 likes

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Shuffle still utterly useless on very big song lists, no shuffle at all.

I've been following posts about the shuffle problem, for a long time, this isnt some spontaneous prompt. The shuffle problem plaguing me for almost 6 months , is that no matter how the playlist is sorted, by title , by addition, if the playlist goes ...

Casual Listener

I've been following posts about the shuffle problem, for a long time, this isnt some spontaneous prompt.  The shuffle problem plaguing me for almost 6 months , is that no matter how the playlist...

Cloudynick

Roadie

611 Views

2 replies

1 likes

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Solved!! Hacked

My android keeps popping up saying that another device is available and asks if i want to play on it amd its i phone i dont have any other devices nor do i want any and it changes my music

Newbie

My android keeps popping up saying that another device is available and asks if i want to play on it amd its i phone i dont have any other devices nor do i want any and it changes my music

Joe

Community Legend

512 Views

1 replies

0 likes

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Car mode unavailable

Recently I have been using car mode on my Sony z5 in a 2011 ram 1500 with uconnect. I had to re-pair my phone with the vehicle and now Spotify doesn't recognize that I connected to a vehicle and won't let me use car mode. Any suggestions or solutions...

Newbie

Recently I have been using car mode on my Sony z5 in a 2011 ram 1500 with uconnect. I had to re-pair my phone with the vehicle and now Spotify doesn't recognize that I connected to a vehicle and won'...

331 Views

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2 likes

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Solved!! You do not have Spotify account connected to your Facebook account

I have a Premium Family account, and it is not linked to Facebook.When I key in my credentials in the Android app, it will report the mentioned error - even though I am not using the Log in with Facebook button but keyed in my details manually.If I k...

Casual Listener

I have a Premium Family account, and it is not linked to Facebook. When I key in my credentials in the Android app, it will report the mentioned error - even though I am not using the Log in wi...

Joe

Community Legend

2503 Views

4 replies

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Missing tracks in large playlists when changing sort to "newly added"

Hey! Got a new android phone and i ran into a weird bug that if i change the sorting order in a big playlist to "newly added", alot of songs goes missing and the order is completely off! I have made a screen recording so u better understand, the app ...

Newbie

Hey!   Got a new android phone and i ran into a weird bug that if i change the sorting order in a big playlist to "newly added", alot of songs goes missing and the order is completely off!&nbs...

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Connect to a Device Android

My Onkyo 838 is no longer displaying the name allocated in the connect to a device menu. Also when closing out of the spotify app the music stops playing on the Onkyo 838 that wont display its name anymore.What could be causing this problem, I use a ...

Regular

My Onkyo 838 is no longer displaying the name allocated in the connect to a device menu. Also when closing out of the spotify app the music stops playing on the Onkyo 838 that wont display its name a...

Tom

Community Legend

620 Views

4 replies

0 likes

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Local files grey after accidentally unchecking download

I was going through a playlist and accidentally turned off the download. Now some of the local files are greyed out and because I had to hard reset my laptop a week before I did this I don't know if I can get those files back without re downloading t...

Visitor

I was going through a playlist and accidentally turned off the download. Now some of the local files are greyed out and because I had to hard reset my laptop a week before I did this I don't know if ...

Tom

Community Legend

310 Views

1 replies

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Local Files Unable To Play on Android

Downloading files from your computer/phone and adding them onto playlists on Spotify is completely new to me. I had found out about it when I was on my computer, then noticed a song I knew wasn't on Spotify in my playlist. This feature works perfectl...

Newbie

Downloading files from your computer/phone and adding them onto playlists on Spotify is completely new to me. I had found out about it when I was on my computer, then noticed a song I knew wasn't on ...

Tom

Community Legend

1534 Views

1 replies

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Missing album

To start, I'm a premium user. I don't even believe it's an "Android" phone issue but this seemed to be the best place to ask. Just today, I noticed an album missing. It's by Rammstein, "Liebe Ist Fuhr Alle Da". It's missing. Spotify tells me it's "un...

Regular

To start, I'm a premium user. I don't even believe it's an "Android" phone issue but this seemed to be the best place to ask. Just today, I noticed an album missing. It's by Rammstein, "Liebe Ist Fuh...

Ashley485

Regular

1491 Views

4 replies

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Solved!! Spotify connect on galaxy s 8

Just got a galaxy s8 and I can't use Spotify connect to connect to my Yamaha amp or connect to Chromecast. Devices are not found. Still works on my old HTC on the same network. Any one else having this problem?

Music Fan

Just got a galaxy s8 and I can't use Spotify connect to connect to my Yamaha amp or connect to Chromecast. Devices are not found. Still works on my old HTC on the same network. Any one else having th...

Joe

Community Legend

3707 Views

5 replies

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Superuser Contribution Can't play in straight order

Hi. I'm trying to listen to albums and playlists in straight order, with no success (Android 7, Spotify v 8.4.0.539 armV7). It was possible until last week. What happened? I subscribed to Premium exactly to be able to play in straight order.

Casual Listener

Hi. I'm trying to listen to albums and playlists in straight order, with no success (Android 7, Spotify v 8.4.0.539 armV7). It was possible until last week. What happened? I subscribed to Premium exa...

Msoaresds

Casual Listener

351 Views

2 replies

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Superuser Contribution Song jumps at the start

Every song I play, both streamed and downloaded, the song jumps at 1 second in before continuing to play. Anyone know how to stop this?

Newbie

Every song I play, both streamed and downloaded, the song jumps at 1 second in before continuing to play. Anyone know how to stop this?

user-removed

Not applicable

263 Views

1 replies

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Solved!! Login issues

After typing my login info and hitting the Log In button, the app reverts back to the main screen and asks if i am "Enjoying my Trip?". I have tried numeous times and have changed my password. Any ideas?

Casual Listener

After typing my login info and hitting the Log In button, the app reverts back to the main screen and asks if i am "Enjoying my Trip?". I have tried numeous times and have changed my password. Any id...

tlourance

Casual Listener

613 Views

5 replies

0 likes

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Can't move Spotify data/songs/playlists to my microSD card

I would like to use my microSD card in my device to store all of my songs as opposed to internal storage, however the option that is supposed to let me choose my storage space is not showing up in the settings menu. I have tried uninstalling and rein...

Newbie

I would like to use my microSD card in my device to store all of my songs as opposed to internal storage, however the option that is supposed to let me choose my storage space is not showing up in th...

MattSuda

Spotify Star

481 Views

1 replies

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Superuser Contribution Strange songs appearing on my play list

Something really weird is happening. I suspect its when I go to a certain same location, but haven't verified. I suddenly have a strange song of artist that I did not choose or a song I would never listen to (it's vietamese, not that i have anything ...

Newbie

Something really weird is happening. I suspect its when I go to a certain same location, but haven't verified. I suddenly have a strange song of artist that I did not choose or a song I would never l...

Leonardo

Roadie

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1 replies

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Cannot play radio station

Hi All, I recently started using Spotify on my android and having some intermittent issues with playing stations. Some stations will play normally while others will not. This does not seem to correspond to any skip limit or connection type. I have tr...

Newbie

Hi All,  I recently started using Spotify on my android and having some intermittent issues with playing stations.  Some stations will play normally while others will not. This does not s...

352 Views

0 replies

0 likes

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No funciona con autoradio Parrot

Spotify no esta funcionando con la aplicacion para autoradio Parrot la seccion de busqueda de artistas cada vez que uno desea un artista y buscar su album sale que no hay nada , y soy usuario premium

Newbie

Spotify no esta funcionando con la aplicacion para autoradio Parrot la seccion de busqueda de artistas cada vez que uno desea un artista y buscar su album sale que no hay nada , y soy usuario premium

ZeroNanaki

Newbie

707 Views

1 replies

2 likes

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Samsung S7 starts playing music out loud through Spotify by itself

Hi!I need help ppl. I have a Samsung S7 that without me thouching it highjacks my macbook and starts playing spotify out loud instead.Any ideas??Thanks!

Casual Listener

Hi! I need help ppl. I have a Samsung S7 that without me thouching it highjacks my macbook and starts playing spotify out loud instead. Any ideas?? Thanks!

Tom

Community Legend

289 Views

1 replies

0 likes

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  • 0 likes