Announcements

Help Wizard

Step 1

NEXT STEP

Android

Get help for your Android mobile or tablet

Start a topic

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

202172 Views

135 replies

10 likes

Android
autoplay
bluetooth
  • 202172 Views
  • 135 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

546865 Views

78 replies

3 likes

  • 546865 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

ErasMudHuffPotterite

Newbie

454697 Views

571 replies

38 likes

Account
Free
  • 454697 Views
  • 571 replies
  • 38 likes

Offline songs refuse to play

I recently bought a new smart phone primarily for having a small device to download my playlists on. So I install the app and start downloading my playlists, which takes a while as i have around 3000 tracks. I finish downloading but find when use off...

Newbie

I recently bought a new smart phone primarily for having a small device to download my playlists on. So I install the app and start downloading my playlists, which takes a while as i have around 3000...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Re-Downloading

Why does Spotify keep re-downloading my albums? It is using a humongous amount of my data allocation. I have already downloaded many albums, some a long time ago, but recently Spotify has begun doing a re-download of all the albums every time I fire ...

Newbie

Why does Spotify keep re-downloading my albums? It is using a humongous amount of my data allocation. I have already downloaded many albums, some a long time ago, but recently Spotify has begun doing...

PaulMac

Roadie

454 Views

1 replies

0 likes

  • 454 Views
  • 1 replies
  • 0 likes

Snapchat recently added the ability to include links in snaps. They do not work with Spotify.

Both play.spotify.com and open.spotify.com links Lead to a 404 within snapchat's built on browser. I can't find a way to make it work. I have an addiction to making playlists and I love to share them. Snapchat's new hotlinking system would help with ...

Regular

Both play.spotify.com and open.spotify.com links Lead to a 404 within snapchat's built on browser. I can't find a way to make it work. I have an addiction to making playlists and I love to share them...

nicolaiful

Regular

25187 Views

2 replies

0 likes

compatibility
hotlinking
Issues
Playlists
Snapchat
  • 25187 Views
  • 2 replies
  • 0 likes

lost tracks from playlist

Hi I had a playlist with almost 100 tracks, i login and now the list has 3 tracks!!! Anyone knows what may have happened? Thanks

Newbie

Hi   I had a playlist with almost 100 tracks, i login and now the list has 3 tracks!!! Anyone knows what may have happened?   Thanks

364 Views

0 replies

0 likes

  • 364 Views
  • 0 replies
  • 0 likes

Dowloaded Songs don't stay downloaded

Hi Everybody, i have got the following problem on my HTC Desire Device (Android). When I mark a playlist as offline available, the tracks will be downloaded during I am connected via WiFi. But since 1 or 2 weeks, after opening the app, all downloaded...

Casual Listener

Hi Everybody,    i have got the following problem on my HTC Desire Device (Android).    When I mark a playlist as offline available, the tracks will be downloaded during I...

Dominguite

Casual Listener

1210 Views

6 replies

1 likes

  • 1210 Views
  • 6 replies
  • 1 likes

Downloaded songs keep disappearing

Hello,since a few weeks the app has been upsetting me quite a bit.Long story short: downloaded content (on SD card which functions properly and has tons of free space) keeps disappearing, sometimes just a few albums but, for example, yesterday (note ...

Regular

Hello, since a few weeks the app has been upsetting me quite a bit. Long story short: downloaded content (on SD card which functions properly and has tons of free space) keeps disappearing, sometim...

AxCYeR

Regular

1364 Views

4 replies

0 likes

  • 1364 Views
  • 4 replies
  • 0 likes

Daily Mix doesn't update /refresh

Hi all, I love the daily mix feature, but I'm finding it isnt refreshing /updating as I listen. I have listened numerous times (and voted on tracks too) but stil lahve the exact same playlist as this time last week. Is there something im missing? I'm...

Newbie

Hi all,   I love the daily mix feature, but I'm finding it isnt refreshing /updating as I listen. I have listened numerous times (and voted on tracks too) but stil lahve the exact same playlis...

McZwick

Regular

2882 Views

2 replies

4 likes

  • 2882 Views
  • 2 replies
  • 4 likes

All my playlists disapeared!

So I try to add a song to my playlist today, but all of them are gone! I have two accounts, but my account with my playlists and premium are gone! Please help I'm going to a music festival tomorrow, and I'll have to live off of my downloaded playlist...

Newbie

So I try to add a song to my playlist today, but all of them are gone! I have two accounts, but my account with my playlists and premium are gone! Please help I'm going to a music festival tomorrow, ...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
  • 0 likes

Superuser Contribution My premium account stopped working

Hi,I'm a spotify premium member for over two years now. My last monthly payment was 25 June 2017. Yesterday, when i wanted to use my spotify my account wasn't premium anymore. Why? My last payment was 25th June 2017?Now spotify says i have to buy a n...

Casual Listener

Hi, I'm a spotify premium member for over two years now. My last monthly payment was 25 June 2017. Yesterday, when i wanted to use my spotify my account wasn't premium anymore. Why? My last paymen...

tChoop

Newbie

566 Views

3 replies

0 likes

  • 566 Views
  • 3 replies
  • 0 likes

Permanently changing track order

Hello,I'm a sports entertainer and do every day activities with my music.Therefore I have the premium account wich I really like.The only thing I find very annoying is the way we have to change the song order..I have my playlists for different kinds ...

Casual Listener

Hello, I'm a sports entertainer and do every day activities with my music. Therefore I have the premium account wich I really like. The only thing I find very annoying is the way we have to change...

shaf-4

Roadie

635 Views

3 replies

0 likes

  • 635 Views
  • 3 replies
  • 0 likes

Import music option is doing nothing?

I found the import music option in the spotify app a few days ago.I marked all my music files and clicked on import.The music is not showing up in the import music option anymore but i still can`t play my own music with the spotify app. So why is the...

Casual Listener

I found the import music option in the spotify app a few days ago. I marked all my music files and clicked on import. The music is not  showing up in the import music option anymore but i stil...

282 Views

0 replies

0 likes

  • 282 Views
  • 0 replies
  • 0 likes

Someone elses Spotify on my mobile phone

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify on my phone or even use my Spotify account at all....

Newbie

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify...

279 Views

0 replies

0 likes

  • 279 Views
  • 0 replies
  • 0 likes

Galaxy S4 - Downloaded songs no longer available offline

Similar issue to what many others have posted.18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and are no longer available.The songs are still there in...

Roadie

Similar issue to what many others have posted. 18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
  • 0 likes

No puedo ingresar en el cel a Spotify...

Hola.. En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce.. que puedo hacer?? cuando doy click en la opcion (olvide mi password) escribo el correo y me sale una ven...

Casual Listener

Hola..     En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce..  que puedo hacer?? cuando doy c...

357 Views

0 replies

0 likes

  • 357 Views
  • 0 replies
  • 0 likes

OK Google doesn't play song

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it.Same thing happens with any song or artist.

Newbie

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it. Same thing happens with any song or...

Kinesico

Casual Listener

840 Views

1 replies

0 likes

  • 840 Views
  • 1 replies
  • 0 likes

I downloaded a playlist I created and of 80 songs only 5 (at most) are playable. How can I fix this?

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it contains at least 80 songs. How can I fix this problem?

Visitor

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it cont...

288 Views

0 replies

0 likes

  • 288 Views
  • 0 replies
  • 0 likes

Can't open context menu because I'm "offline"

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual feature, I am obviously not offline since the song I am ...

Casual Listener

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual featu...

mnsc

Gig Goer

786 Views

2 replies

1 likes

bug
  • 786 Views
  • 2 replies
  • 1 likes

Spotify takes a long time to load on startup

Hi guys,Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them.It supposedly isn't connected to the internet, but I'm in my wifi network at home.After loading the podcast section again and again, turning off Spoti...

Casual Listener

Hi guys, Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them. It supposedly isn't connected to the internet, but I'm in my wifi network at home. After loa...

654 Views

0 replies

1 likes

  • 654 Views
  • 0 replies
  • 1 likes

Autoswitch SD card => internal + redownloading playlists

Hi,I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still on there, Spotify doesn't recognise anything and redo...

Newbie

Hi, I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still ...

273 Views

0 replies

0 likes

  • 273 Views
  • 0 replies
  • 0 likes