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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

387208 Views

545 replies

34 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8037 Views

0 replies

7 likes

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Stream or playback downloaded songs?

If I do play songs which I have downloaded before: are they played from storage or does Spotify stream them over active internet connection? My hope is that I do not need to use offline mode but that Spotify consums no data when playing songs which a...

Casual Listener

If I do play songs which I have downloaded before: are they played from storage or does Spotify stream them over active internet connection? My hope is that I do not need to use offline mode but that...

Joe

Community Legend

2887 Views

1 replies

0 likes

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Solved!! Spotify App not available for download although in Germany

Dear Spotify Community, I have a spotify account and am trying to download the spotify app on my android phone (Samsong Galaxy). However, when trying to download it, google play store gives me the following error message 'Dieser Artikel ist in ihrem ...

Newbie

Dear Spotify Community,    I have a spotify account and am trying to download the spotify app on my android phone (Samsong Galaxy). However, when trying to download it, google play stor...

Joe

Community Legend

2974 Views

5 replies

0 likes

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Solved!! Pausing closes top bar access

Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which in turn means I can no longer play music when openin...

Casual Listener

Using an LG G4 with Android 6.0 marshmallow and now every time I pause my music by dragging down the notification bar or through the lock screen, I have to re open the app to resume my music. Which i...

user-removed

Not applicable

10235 Views

7 replies

4 likes

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  • 7 replies
  • 4 likes

more song please

plad add more songs by bamboo, chin up music for the unsuspecting hero by foster th people, and jeepney by kala

Newbie

plad add more songs by bamboo, chin up music for the unsuspecting hero by foster th people, and jeepney by kala

304 Views

0 replies

0 likes

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Streamed music dosen't autodelete

With the last update you f*cked something up; I use the app a lot and I know that it keeps a buffer of about 200/300mb while streaming music, but now that buffer isn't recycling and the it keeps getting bigger, after a couple of days of using it I en...

Newbie

With the last update you f*cked something up; I use the app a lot and I know that it keeps a buffer of about 200/300mb while streaming music, but now that buffer isn't recycling and the it keeps gett...

215 Views

0 replies

0 likes

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How to turn up the max volume

The max volume on the spotify app on my Huawei phone is very low. How do i fix this? I have read many posts about this, but nothing that fixes it. Have the latest update.

Newbie

The max volume on the spotify app on my Huawei phone is very low. How do i fix this? I have read many posts about this, but nothing that fixes it. Have the latest update.

465 Views

0 replies

0 likes

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Spotify stops playing at Videos - Angry Premium User

Hi, Fuming.... I've used spotify for agers. Who's ridiculous idea was it to incorporate videos into playlists and then allow the playlist to stop playing all together. Followed by a pop up message saying 'WE'RE NOT ABLE TO PLAY THIS VIDEO IN YOUR CUR...

Newbie

Hi,    Fuming.... I've used spotify for agers.  Who's ridiculous idea was it to incorporate videos into playlists and then allow the playlist to stop playing all together.  Foll...

706 Views

0 replies

12 likes

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Found a bug preventing ads and stopping ads.

I wanted to play a song on my phone but I wasn't able to because I don't have premium (if this gets fixed please give me premium) so I clicked a song I wanted on my computer, went to my phone and clicked play on phone, after the song was done an ad p...

Newbie

I wanted to play a song on my phone but I wasn't able to because I don't have premium (if this gets fixed please give me premium) so I clicked a song I wanted on my computer, went to my phone and cli...

233 Views

0 replies

0 likes

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"Ce titre n'est pas disponible"

Bonjour !Je viens de m'inscrire à Spotify Premium, mais j'ai un problème avec mes fichiers locaux. Comme indiqué sur ce poste https://support.spotify.com/mc/article/listen-to-local-files/ on peut basculer les fichiers locaux de notre ordinateur vers ...

Newbie

Bonjour ! Je viens de m'inscrire à Spotify Premium, mais j'ai un problème avec mes fichiers locaux. Comme indiqué sur ce poste https://support.spotify.com/mc/article/listen-to-local-files/ on p...

abcdaire

Newbie

1843 Views

1 replies

3 likes

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Stops

I've been using the app on my phone for a few years now and never have any problems but the last few days after about 3 songs in the middle of the 4th or so it stops the app doesnt shut down or anything the music just stops i tried deleting and reins...

Newbie

I've been using the app on my phone for a few years now and never have any problems but the last few days after about 3 songs in the middle of the 4th or so it stops the app doesnt shut down or anyth...

Joe

Community Legend

354 Views

1 replies

0 likes

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Spotify App Won't Sync Local Files Under Any Circumstances

Hello everyone. I would like to ask for your help because I don't know what to do about this. I've been sharing a Premium account with my sister for a couple of months now and until now, I never had troubles with the app. But now I really don't know ...

Casual Listener

Hello everyone.   I would like to ask for your help because I don't know what to do about this. I've been sharing a Premium account with my sister for a couple of months now and until now, I n...

Joe

Community Legend

1026 Views

5 replies

0 likes

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My equalizer is disappeared

Few days ago I was looking for equalizer in option, but I didn't found it. I though my phone needed a reboot but, so I rebooted my phone but the equalizer didn't reappear. Before the equalizer was under "download by mobile data".

Casual Listener

Few days ago I was looking for equalizer in option, but I didn't found it. I though my phone needed a reboot but, so I rebooted my phone but the equalizer didn't reappear. Before the equalizer was un...

Joe

Community Legend

1075 Views

3 replies

0 likes

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Problema con conexión

Siempre que estoy conectado a mi Wifi Dice "lo sentimos algo ha salido mal" y no deja recargar. Tarda demasiado en volver a responder. Que sucede??!! Me desespera mucho

Newbie

Siempre que estoy conectado a mi Wifi Dice "lo sentimos algo ha salido mal" y no deja recargar. Tarda demasiado en volver a responder. Que sucede??!! Me desespera mucho

957 Views

0 replies

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Preminum can't verified the address.

Please help to solve this case. Why I am kicked out of the Family preminum. Now I am re-invited by my family member. However it still can't verify my address. Why you can kick out the user? I have paid for that. It makes my family so angry. Please ch...

Newbie

Please help to solve this case. Why I am kicked out of the Family preminum. Now I am re-invited by my family member. However it still can't verify my address. Why you can kick out the user?  I h...

Joe

Community Legend

345 Views

1 replies

0 likes

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Can't install Spotify apk file

I downloaded th apk file and tried to install spotify, but I keep getting this error message that says that the application could not be installed. The apk download worked on other devices but for this one it doesn't. I have a Galaxy Tab S, Android 5...

Casual Listener

I downloaded th apk file and tried to install spotify, but I keep getting this error message that says that the application could not be installed. The apk download worked on other devices but for th...

Adxperalta

Newbie

8145 Views

4 replies

0 likes

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Download

Guys,all of my downloads disappeared in my library!But I think they are in memory.If I download a new album, it works.Please help me, if I reinstall the app I lost all the saved songs Thanx

Casual Listener

Guys, all of my downloads disappeared in my library! But I think they are in memory. If I download a new album, it works. Please help me, if I reinstall the app I lost all the saved songs  ...

333 Views

0 replies

0 likes

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Hi

Hi,I have a problem with Spotify on my Note 4. The app tell me that i reached the max numbers of synchronized songs and need cannont download more.

Casual Listener

  Hi, I have a problem with Spotify on my Note 4. The app tell me that i reached the max numbers of synchronized songs and need cannont download more. <i don't have this problem with my ta...

youreallybreak

Casual Listener

480 Views

4 replies

0 likes

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Latest update no longer working

Since a couple of days ago the application has stopped working completely on my Android phone. I deleted the application and re-downloaded it as explained in the users' guide, but the latest software update seems not to be working any longer. I can o...

Newbie

Since a couple of days ago the application has stopped working completely on my Android phone. I deleted the application and re-downloaded it as explained in the users' guide, but the latest software...

248 Views

0 replies

0 likes

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Re: Downloaded songs are in my storage, but Spotify won't show them

When i was premium, i had set loads of content to offline. Now that i am back to freemium, the offline content still takes up the space, but i can no longer use the online/offline switch to fix this problem. Problem. This happens even after uninstall...

Casual Listener

When i was premium, i had set loads of content to offline. Now that i am back to freemium, the offline content still takes up the space, but i can no longer use the online/offline switch to fix this ...

b00stup

Casual Listener

814 Views

4 replies

0 likes

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Music Hiccups. Wont play.

Had this problem before. Reinstalled. Logged out. All of that.It wont work. When it does say its playing its silent. My app is up to date. I posted before but never got the notification to reply. I have an android, Samsung galaxy grand prime.Please r...

Casual Listener

Had this problem before. Reinstalled. Logged out. All of that. It wont work. When it does say its playing its silent. My app is up to date. I posted before but never got the notification to reply. I...

343 Views

0 replies

0 likes

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