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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111474 Views

26 replies

3 likes

  • 111474 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224270 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224270 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581554 Views

79 replies

3 likes

  • 581554 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478726 Views

577 replies

40 likes

Account
Free
  • 478726 Views
  • 577 replies
  • 40 likes

Playlist bei Neustart bei zuletzt gespielten Titel starten

Hallo,gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?

Newbie

Hallo, gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?  

413 Views

0 replies

0 likes

  • 413 Views
  • 0 replies
  • 0 likes

Spotify Songs Not Downloading

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get my songs to download?

Casual Listener

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get ...

Joe

Community Legend

374 Views

1 replies

0 likes

  • 374 Views
  • 1 replies
  • 0 likes

Spotify for Family lets only one family member access and play their playlists

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

Newbie

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

253 Views

0 replies

0 likes

  • 253 Views
  • 0 replies
  • 0 likes

Reprodução

Mesmo eu sendo premium, minhas músicas só tocam em modo aleatório. Oq faço?

Newbie

Mesmo eu sendo premium, minhas músicas só tocam em modo aleatório. Oq faço?

MarceloJRS

Newbie

409 Views

1 replies

0 likes

  • 409 Views
  • 1 replies
  • 0 likes

showing unfollowed artist

hi!somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songsi tried following and unfollowing but it seems like it wont go awayany suggestions on what i might be doing wrong would be gre...

Music Fan

hi! somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songs i tried following and unfollowing but it seems like it wont go away an...

Lifeloverr

Music Fan

867 Views

5 replies

0 likes

  • 867 Views
  • 5 replies
  • 0 likes

Spotify App Wont Play/Sync My Local Files From Laptop

I got Spotify Premium about two months ago and it has been working perfectly! The only problem is that ever since today, my downloaded local files wont play (only about 3 work, the rest are not downloaded apparently.) I've tried redownloading them, d...

Visitor

I got Spotify Premium about two months ago and it has been working perfectly! The only problem is that ever since today, my downloaded local files wont play (only about 3 work, the rest are not ...

Joe

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Por que no puedo seleccionar canciones wn mi cwlular pero en mi tablet si

No puedo seleccionar canciones en mi celular pero lo intento en mi tablet y si puedo, esto pasa desde que acabo mi periodo premium ya que antes si podia en ambos aparatos, alguien me podria explicar por que pasa y como solucionarlo?

Newbie

No puedo seleccionar canciones en mi celular pero lo intento en mi tablet y si puedo, esto pasa desde que acabo mi periodo premium ya que antes si podia en ambos aparatos, alguien me podria explicar ...

user-removed

Not applicable

9654 Views

2 replies

0 likes

  • 9654 Views
  • 2 replies
  • 0 likes

Clear Library

I am trying to find a way to wipe out my entire "all saved songs" library. I have already deleted the cache, so they're no longer downloaded, but they still appear in the library. Is there another way of doing this besides removing them one by one? O...

Casual Listener

I am trying to find a way to wipe out my entire "all saved songs" library. I have already deleted the cache, so they're no longer downloaded, but they still appear in the library. Is there another wa...

craneman511

Casual Listener

31343 Views

4 replies

0 likes

  • 31343 Views
  • 4 replies
  • 0 likes

Problems with storage - spotify takes up far too much data (Swedish transcript with sony support)

My Sony Xperia Z3 said that the internal storage was full (is around 12gb). It said also that spotify took up 25gb storage. Have a 128gb sd-card with 70gb free. If I look at the app info it says that only 50mb is taken on the internal storage by spot...

Gig Goer

My Sony Xperia Z3 said that the internal storage was full (is around 12gb). It said also that spotify took up 25gb storage. Have a 128gb sd-card with 70gb free. If I look at the app info it says...

flunknewstead

Gig Goer

3063 Views

2 replies

1 likes

Android App
  • 3063 Views
  • 2 replies
  • 1 likes

Problems deleting songs from my favorite songs

Hello,I imported some songs from my phone to my favorite songs and now they got deleted. The problem is that the songs are still in my favorite list but I can't delete it from there because the file doesn't exist any more and I don't know how to get ...

Newbie

Hello, I imported some songs from my phone to my favorite songs and now they got deleted. The problem is that the songs are still in my favorite list but I can't delete it from there because the fil...

340 Views

0 replies

0 likes

  • 340 Views
  • 0 replies
  • 0 likes

Text messages delayed on phone

I've searched and searched and cant find anything related to my issue. My previous phone (LG G5) was having bad issues with texts dissapearing or being delayed. I got so fed up with it, i upgraded to an LG G6. Now im getting the same text messages is...

Visitor

I've searched and searched and cant find anything related to my issue.   My previous phone (LG G5) was having bad issues with texts dissapearing or being delayed.  I got so fed up with it...

624 Views

0 replies

0 likes

  • 624 Views
  • 0 replies
  • 0 likes

Solved!! Disappeared Downloads

Good evening! I need your help with one thing. Every time I download músic on spotify, on my android device, they simply desappear. I just don't know what to do anymore, please, help me!

Visitor

Good evening!   I need your help with one thing. Every time I download músic on spotify, on my android device, they simply desappear. I just don't know what to do anymore, please, help me! 😕

hotnspicyyyyyy

Roadie

1042 Views

1 replies

0 likes

  • 1042 Views
  • 1 replies
  • 0 likes

Spotify Connect Not working with echo dot when connected via mobile hotspot

I have an echo dot on my car, it is connected with the internet via mobile hotspot from my android Device. I can't control the music on echo dot via Spotify app on the android Device that is serving the hotspot. "Available devices" isn't shown in Spo...

Newbie

I have an echo dot on my car, it is connected with the internet via mobile hotspot from my android Device. I can't control the music on echo dot via Spotify app on the android Device that is serving ...

1433 Views

0 replies

0 likes

available devices
Car
Echo Dot
hotspot
Mobile
  • 1433 Views
  • 0 replies
  • 0 likes

Solved!! Won't play on mobile, but only on desktop

Username– fi*********@gmail.comOr 1216415695I tried about everything I could between uninstalling and re installing the app. Updating payment options.. Etc. It says I have a premium subscription, but yet won't play any mobile songs. Very frustrated h...

Newbie

Username– fi*********@gmail.com Or 1216415695 I tried about everything I could between uninstalling and re installing the app. Updating payment options.. Etc. It says I have a premium subscriptio...

user-removed

Not applicable

25183 Views

12 replies

1 likes

  • 25183 Views
  • 12 replies
  • 1 likes

Solved!! Spotify app crashing

If i run spotify on background it always crash in like 1 min ,tryed reinstall app,factory reset phone and tryed to change the battery settings from app all not helped

Casual Listener

If i run spotify on background it always crash in like 1 min ,tryed reinstall app,factory reset phone and tryed to change the battery settings from app all not helped 😞

Stein89

Casual Listener

880 Views

2 replies

0 likes

  • 880 Views
  • 2 replies
  • 0 likes

Removing offline music doesn't clear space

How can I free up space to continue saving offline songs to SD card? When I delete a cartain song, it does not save another on the queu. Thanks

Newbie

How can I free up space to continue saving offline songs to SD card? When I delete a cartain song, it does not save another on the queu. Thanks

Joe

Community Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Google Now to play playlist?

Hi, I am new to android and am trying to figure out all of the functionality with respect to the apps I've been using. I see Google Now has integration with spotify, but is there a command that will allow me to play a playlsit I've created in Spotify...

Newbie

Hi, I am new to android and am trying to figure out all of the functionality with respect to the apps I've been using. I see Google Now has integration with spotify, but is there a command that will ...

user-removed

Not applicable

860 Views

1 replies

0 likes

Google Now
voice
  • 860 Views
  • 1 replies
  • 0 likes

download music

I can't download music, but I have Spotify Premium

Newbie

I can't download music, but I have Spotify Premium

Joe

Community Legend

476 Views

1 replies

0 likes

  • 476 Views
  • 1 replies
  • 0 likes