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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118893 Views

27 replies

4 likes

  • 118893 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239883 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239883 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600859 Views

79 replies

3 likes

  • 600859 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493165 Views

581 replies

42 likes

Account
Free
  • 493165 Views
  • 581 replies
  • 42 likes

Spotify and chromecast audio

Hi Guys, I'm using spotify with chromecast audio and it does not work ok,the music crashes, interrupts and sometimes stops and no more backlosing the connection with chromecast audio.It has problems both on the galaxy s7 edge and on the tab S.Other p...

Newbie

Hi  Guys,   I'm using spotify with chromecast audio and it does not work ok, the music crashes, interrupts and sometimes stops and no more back losing the connection with chromecast aud...

447 Views

0 replies

0 likes

  • 447 Views
  • 0 replies
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Spotify works perfectly

So you might ask why I am posting under the help section?Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes.Playing clash of clans will do the same as long as I am interactive with it.My question is, what sch...

Casual Listener

So you might ask why I am posting under the help section? Well it's like this, if spotify ISNT running my BlackBerry Priv will crash every few minutes. Playing clash of clans will do the same as ...

360 Views

0 replies

0 likes

  • 360 Views
  • 0 replies
  • 0 likes

Chromecasts don't appear in device list anymore

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list. This used to be fixed by force stopping the app, but that didn't work, and neither did restarting my phone. My phone is a Galaxy S8+ on Android 7...

Casual Listener

Since the latest Android app update, I cannot get any of my 4 Chromecasts to appear in the devices list.   This used to be fixed by force stopping the app, but that didn't work, and neither di...

deanylev

Casual Listener

765 Views

4 replies

0 likes

  • 765 Views
  • 4 replies
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Solved!! Can't put local files from my Spotify playlist onto my android (Galaxy S5) phone. Please Help.

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone." I'm assuming this means create your playlists (including local files...

Newbie

For local files, Spotify says, "If you’re adding local files to your mobile, you first need to import them on a desktop computer, then add them to a playlist to sync to your phone."  ...

klinkpc

Newbie

1058 Views

3 replies

0 likes

  • 1058 Views
  • 3 replies
  • 0 likes

why cant I use the microphone to search for music?

why is it no longer possible to search using te microphone on your keyboard?just cancelled my subscription today because of that..

Regular

why is it no longer possible to search using te microphone on your keyboard? just cancelled my subscription today because of that..

ashtar11

Regular

1873 Views

2 replies

1 likes

  • 1873 Views
  • 2 replies
  • 1 likes

Artist information in App (Android,...)

Hey, how can I see the artists information on my phone(android) using the spotify app?Would be nice to read about the interprets when I'm not at the PC. Thanks

Casual Listener

Hey,   how can I see the artists information on my phone(android) using the spotify app? Would be nice to read about the interprets when I'm not at the PC.   Thanks 🙂

Joe

Community Legend

1991 Views

3 replies

1 likes

  • 1991 Views
  • 3 replies
  • 1 likes

I can't login

I can't login with my account, spotify say "tell us were you are in spotify.com" but don't know to contact you from your site just to informe you about it. Please can you help me?

Casual Listener

I can't login with my account, spotify say "tell us were you are in spotify.com" but don't know to contact you from your site just to informe you about it. Please can you help me?

Joe

Community Legend

469 Views

3 replies

0 likes

  • 469 Views
  • 3 replies
  • 0 likes

Media player remote keys no longer working for navigation

Hey,I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update. Only "remote" mouse works which is extremely inconvenient as I still can n...

Newbie

Hey, I am using minix neo x8h plus media player device (Android 4.4.2) and I am no longer able to control/navigate spotify app with remote (NEO A2 Lite) keys since last update.   Only "remote...

512 Views

0 replies

0 likes

  • 512 Views
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  • 0 likes

Downloaded Songs

I have a problem which involves downloaded songs. Every once in a while all my downloaded songs get deleted so that I have to download them all again. This has happened 5 times now.The problems starts when I open spotify, it'll then want me to log in...

Newbie

I have a problem which involves downloaded songs. Every once in a while all my downloaded songs get deleted so that I have to download them all again. This has happened 5 times now. The problems sta...

12160322313

Casual Listener

552 Views

1 replies

1 likes

  • 552 Views
  • 1 replies
  • 1 likes

Just starting out, problems already..

I just installed Spotify for Android. I went through the beginning phase of following a bunch of artits by "hearting" them. When I finished, I went to My Library then to Playlists to start the listening process. The playlist says "Loading..." forever...

Newbie

I just installed Spotify for Android. I went through the beginning phase of following a bunch of artits by "hearting" them. When I finished, I went to My Library then to Playlists to start the l...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Unplayable Songs

So I understand how to remove an unplayable song from a playlist. However, I've saved some of these songs to my spotify account, separate from the playlists, and I'm a little salty that I can't remove them from my saved songs. Any ideas on how to rem...

Newbie

So I understand how to remove an unplayable song from a playlist. However, I've saved some of these songs to my spotify account, separate from the playlists, and I'm a little salty that I can't remov...

610 Views

0 replies

0 likes

  • 610 Views
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  • 0 likes

Es una mierda!!!!

La re puta madre que los parió es la cuarta vez que tengo que volver a bajar toda la música por que se borra que mierda es este error!!!??? Como mierda se soluciona estoy a punto de dar de baja esta porquería de programa es una basura!!!!!

Newbie

La re puta madre que los parió es la cuarta vez que tengo que volver a bajar toda la música por que se borra que mierda es este error!!!??? Como mierda se soluciona estoy a punto de dar de baja esta ...

roldan_martin

Newbie

2292 Views

1 replies

2 likes

  • 2292 Views
  • 1 replies
  • 2 likes

Remove Devices

Helle everybody! I recently made the change from iPhone to an android phone and installed spotify (premium account). But since I made the change, everytime I play a song on my phone it stops playing after a few seconds and asks me to play through one...

Newbie

Helle everybody!   I recently made the change from iPhone to an android phone and installed spotify (premium account). But since I made the change, everytime I play a song on my phone it stops...

697 Views

0 replies

0 likes

Android
devices
iphone
  • 697 Views
  • 0 replies
  • 0 likes

Downloaded music in phone cant download anymore on tablet

I have to device which i use alternately depending on where i am and, i have already downloaded some music in my phone s7 and now i cant download the same music in my tablet. Please help....

Newbie

I have to device which i use alternately depending on where i am and, i have already downloaded some music in my phone s7 and now i cant download the same music in my tablet. Please help....

Joe

Community Legend

540 Views

1 replies

0 likes

  • 540 Views
  • 1 replies
  • 0 likes

Not solved topic - Disable Bluetooth auto start!

Regarding the following topic:https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/3/thread-id/26408There is no solution in that thread!! Please fix it already!! My related topic without any comment: https://commun...

Visitor

Regarding the following topic: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/spotifyandroid/page/3/thread-id/26408 There is no solution in that thread!! Please fix it a...

755 Views

0 replies

1 likes

a2dp
auto play
Automatically opens spotify
bluetooth
Bluetooth problems
Car
  • 755 Views
  • 0 replies
  • 1 likes

S8 lock screen control's dissapear if you pause now.

So when I first got my s8 and spotify whenever I would get into my truck and my Bluetooth would connect to my phone spotify would automatically pop up on my lock screen and I could just hit play. Even if I didn't have spotify open. It was amazing. No...

Newbie

So when I first got my s8 and spotify whenever I would get into my truck and my Bluetooth would connect to my phone spotify would automatically pop up on my lock screen and I could just hit play. Eve...

536 Views

0 replies

0 likes

  • 536 Views
  • 0 replies
  • 0 likes

Samsung S7 SD card issue

Hi, I have been using Spotify for a while now and have recently decided to move all of my music to the SD card. This works fine until I close the app once it has transferred all of my data. Which then when I restart the app doesn't have any of my mus...

Newbie

Hi, I have been using Spotify for a while now and have recently decided to move all of my music to the SD card. This works fine until I close the app once it has transferred all of my data. Which the...

427 Views

0 replies

0 likes

  • 427 Views
  • 0 replies
  • 0 likes

Songs - Delete Songs from playlist

Hello,i have problems to delete 2 songs out of my standard playlist "songs" ... there is no button to delete this.just the button to add it to "songs" or to add it to any playlist.if i add it to "songs" i have the songs 2 times in iti hope theres a s...

Regular

Hello, i have problems to delete 2 songs out of my standard playlist "songs" ... there is no button to delete this. just the button to add it to "songs" or to add it to any playlist. if i add it t...

RehFlex

Regular

1028 Views

7 replies

0 likes

  • 1028 Views
  • 7 replies
  • 0 likes

Samsung s7 edge freezing

Playing music through my s7 edge and it freezes after a while of playing throgh a playlist. App freezes and unable to control music. No error messages. Please help.

Newbie

Playing music through my s7 edge and it freezes after a while of playing throgh a playlist. App freezes and unable to control music. No error messages. Please help.

Joe

Community Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes