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Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

194534 Views

131 replies

10 likes

Android
autoplay
bluetooth
  • 194534 Views
  • 131 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Anne-Mette

Visitor

535758 Views

78 replies

3 likes

  • 535758 Views
  • 78 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Kurogane

Newbie

439329 Views

565 replies

37 likes

Account
Free
  • 439329 Views
  • 565 replies
  • 37 likes

Superuser Contribution No Storage Option

I have external storage SD Card. Within the settings of Spotify, no storage option appears.

Newbie

I have external storage SD Card.  Within the settings of Spotify, no storage option appears.

user-removed

Not applicable

654 Views

2 replies

1 likes

  • 654 Views
  • 2 replies
  • 1 likes

Cannot merge free acct with premium

I currently gave a free acct with my own email. My husband created his own acct with his email, upgrade to the fam premium and added me. I got the invite via email, followed all directions. It shows through the internet that I'm in the premium plan, ...

Newbie

I currently gave a free acct with my own email. My husband created his own acct with his email, upgrade to the fam premium and added me. I got the invite via email, followed all directions. It shows ...

346 Views

0 replies

0 likes

  • 346 Views
  • 0 replies
  • 0 likes

Problems mode offline

When I reboot my downloaded music, they are unavailable as if it had not downloaded. I need to know the pq .. I like the program mt and I do not want to cancel the subscription ..Obs: I from Brazil

Newbie

When I reboot my downloaded music, they are unavailable as if it had not downloaded. I need to know the pq .. I like the program mt and I do not want to cancel the subscription .. Obs: I from Brazil

286 Views

0 replies

0 likes

  • 286 Views
  • 0 replies
  • 0 likes

Spotify crashes when playing music on latest Android beta

Spotify version: 8.4.9.249 betaDevice: OnePlus 3Android version: 7.1.1I cannot downgrade to an older version without losing all my downloaded music so I'll just wait for the next update.I hope this will be resolved ASAP. Thanks.

Regular

Spotify version: 8.4.9.249 beta Device: OnePlus 3 Android version: 7.1.1 I cannot downgrade to an older version without losing all my downloaded music so I'll just wait for the next update. I...

Joe

Community Legend

477 Views

1 replies

1 likes

  • 477 Views
  • 1 replies
  • 1 likes

Calidad de Sonido con Premium

Yo recien he comprado el paquete de USD$0.99 ctvs por 3 meses spotify Premium. Pero cuando escucho cualquier canción, al principio suena a un determinado nivel de volumen por 1 o 2 segundo y luego suena considerablamente mas bajo. Esto lo he comproba...

Newbie

Yo recien he comprado el paquete de USD$0.99 ctvs por 3 meses spotify Premium. Pero cuando escucho cualquier canción, al principio suena a un determinado nivel de volumen por 1 o 2 segundo y luego su...

605 Views

0 replies

1 likes

  • 605 Views
  • 0 replies
  • 1 likes

Android App says no internet connection available while on t-mobile

Hello! Wanted to post here since so far i've been unable to find anything else online to see if anyone is having the same issues i'm experiencing. I noticed today that i'm unable to get a connection on the spotify app. Here's some info: Phone: HTC On...

Regular

Hello!    Wanted to post here since so far i've been unable to find anything else online to see if anyone is having the same issues i'm experiencing. I noticed today that i'm unable to ...

The_bhoy

Newbie

41753 Views

67 replies

4 likes

  • 41753 Views
  • 67 replies
  • 4 likes

Solved!! Spotify shuts down as soon as it starts playing

My Spotify app upgraded this morning to version 8.4.9.249 v7 and it has a HUGE problem. The second you start playing music, it plays for a split second and disappears. The app doesn't completely crash, as it is still running. when I click the overvie...

Gig Goer

My Spotify app upgraded this morning to version 8.4.9.249 v7 and it has a HUGE problem.  The second you start playing music, it plays for a split second and disappears.  The app doesn't com...

Joe

Community Legend

2036 Views

8 replies

1 likes

  • 2036 Views
  • 8 replies
  • 1 likes

Technical Problem..

Hey Guys, It's been over 2 years that I'm using that app, and It's the first time that I have that kind of problem. First, even if my music are download, I can't listen to them offline.. I've check every group chat but nobody can help me. Also, when ...

Newbie

Hey Guys,   It's been over 2 years that I'm using that app, and It's the first time that I have that kind of problem. First, even if my music are download, I can't listen to them offline.. I'v...

Joe

Community Legend

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Genius not showing up samsung galaxy s8

I have premium and I have looked at the behind the lyrics album, also I have reinstalled like 7 times

Newbie

I have premium and I have looked at the behind the lyrics album, also I have reinstalled like 7 times

Joe

Community Legend

547 Views

1 replies

0 likes

  • 547 Views
  • 1 replies
  • 0 likes

Spotify Android app doesn't show HiFi system as available device

Hi,I have a Marantz CR 610 system HiFi system. It is connected to my Wifi. When using the Spotify app on my Samsung S7 Android, the Marantz system doesn't show in the list of Available Devices. HOWEVER, using my wifes iPhone, the system does show as ...

Casual Listener

Hi, I have a Marantz CR 610 system HiFi system. It is connected to my Wifi. When using the Spotify app on my Samsung S7 Android, the Marantz system doesn't show in the list of Available Devices. HOW...

Joe

Community Legend

571 Views

2 replies

1 likes

  • 571 Views
  • 2 replies
  • 1 likes

Solved!! Spotify App crashes immediately when playing music

Hey guys, today I unpacked my brand new HTC U11 (Android 7.1.1) and installed the Spotify app on the virgin device. Software Version: 8.4.9.249 armV7I have Spotify Premium. I can start the app, I can change settings, I can download things, but I cann...

Music Fan

Hey guys,     today I unpacked my brand new HTC U11 (Android 7.1.1) and installed the Spotify app on the virgin device.   Software Version: 8.4.9.249 armV7 I have Spotify Premium...

Joe

Community Legend

1382 Views

2 replies

1 likes

  • 1382 Views
  • 2 replies
  • 1 likes

Se cierra la aplicacion cada poco minutos

Hola, soy Usuario premium y me parece indignante que cada tres minutos se me este cerrando la aplicacion y no pueda escuchar tranquilamente musica. Quiero una respuesta por parte de spotify porque hasta he tenido que utilizar otros medio para escucha...

Casual Listener

Hola, soy Usuario premium y me parece indignante que cada tres minutos se me este cerrando la aplicacion y no pueda escuchar tranquilamente musica. Quiero una respuesta por parte de spotify porque ha...

672 Views

0 replies

3 likes

  • 672 Views
  • 0 replies
  • 3 likes

Can't listen to songs

I tried a million times to play few songs but it wouldn't play for me. I think I'm just being dumb, but why can't I listen to songs that isn't in white letters?

Newbie

I tried a million times to play few songs but it wouldn't play for me. I think I'm just being dumb, but why can't I listen to songs that isn't in white letters?

Joe

Community Legend

388 Views

1 replies

0 likes

  • 388 Views
  • 1 replies
  • 0 likes

Pochette d'album en fond d'écran de vérouillage

Bonjour,Je me demande comment peut-on faire pour avoir a nouveau la pochette de la musique que l'on écoute en fond d'écran de vérouillage.Merci de vos réponses!

Casual Listener

Bonjour, Je me demande comment peut-on faire pour avoir a nouveau la pochette de la musique que l'on écoute en fond d'écran de vérouillage. Merci de vos réponses!

BIGJIMPING

Newbie

22594 Views

4 replies

1 likes

  • 22594 Views
  • 4 replies
  • 1 likes

Change Offline Storage to a New Device

Hi! I've just updraded to a new phone, and I had thousands of songs downloaded in the sd card on trough offline mode.But since i logged in to spotify on the new phone all playlists that were marked "avaiable offline" were unmarked and there is no ava...

Casual Listener

Hi! I've just updraded to a new phone, and I had thousands of songs downloaded in the sd card on trough offline mode. But since i logged in to spotify on the new phone all playlists that were mark...

Carlao013

Casual Listener

824 Views

2 replies

0 likes

  • 824 Views
  • 2 replies
  • 0 likes

Show album screen when play pressed

I am automating (via Tasker) the launching and playing of Spotify when my phone connects to my car's Bluetooth adapter. This is working fine.I would like the album screen to appear when music starts rather than remaining on the home screen. I have th...

Casual Listener

I am automating (via Tasker) the launching and playing of Spotify when my phone connects to my car's Bluetooth adapter. This is working fine. I would like the album screen to appear when music sta...

bnatal

Music Fan

447 Views

1 replies

0 likes

  • 447 Views
  • 1 replies
  • 0 likes

Music stops and volume changes on its own

Starting yesterday, my music will randomly stop but spotify says it's still playing. When it actually works, the volume goes from normal ( what I have it set at ) down to where I almost can't hear it and then back up a second or two later. I've tried...

Newbie

Starting yesterday, my music will randomly stop but spotify says it's still playing. When it actually works, the volume goes from normal ( what I have it set at ) down to where I almost can't hear it...

516 Views

0 replies

0 likes

  • 516 Views
  • 0 replies
  • 0 likes

Spotify plays random songs instead of playlist

Everyone I try to listen to a playlist of mine, a few songs in, Spotify changes it to some completely random song and genre or pauses randomly. It's defeating the proposed of paying for a subscription. It didn't start until I did a survey. How do I s...

Casual Listener

Everyone I try to listen to a playlist of mine, a few songs in, Spotify changes it to some completely random song and genre or pauses randomly. It's defeating the proposed of paying for a subscriptio...

Jacob

Community Legend

940 Views

3 replies

0 likes

  • 940 Views
  • 3 replies
  • 0 likes

Can't download or make songs available offline

I have a Samsung Galaxy S7 and i can't listen to my songs offline without having to dowload the whole album or playlist. In other words, i can't make a single song offline. My brother, who has an Iphone 6 or 7, has this functionality. I remember my S...

Newbie

I have a Samsung Galaxy S7 and i can't listen to my songs offline without having to dowload the whole album or playlist. In other words, i can't make a single song offline. My brother, who has an Iph...

Joe

Community Legend

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Unplayable Songs.

Hi, so I've been searching for an answer to this and I can not find one. I recently tried to download a playlist from itunes to spotify. It plays perfectly fine on my computer, but all of the songs are unplayable on my phone. And it's making me mad b...

Casual Listener

Hi, so I've been searching for an answer to this and I can not find one. I recently tried to download a playlist from itunes to spotify. It plays perfectly fine on my computer, but all of the songs a...

rosieskull

Casual Listener

1621 Views

2 replies

0 likes

  • 1621 Views
  • 2 replies
  • 0 likes