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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

Amriverosd

Visitor

397359 Views

547 replies

35 likes

Account
Free
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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8497 Views

0 replies

7 likes

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Solved!! Musicas baixadas são executadas sem consumir dados móveis?

Boa noite, Gostaria de saber se quando estou online no spotify as músicas que baixei são executadas via streaming ou são executadas localmente mesmo sem usar a rede móvel? Obrigado

Casual Listener

Boa noite,   Gostaria de saber se quando estou online no spotify as músicas que baixei são executadas via streaming ou são executadas localmente mesmo sem usar a rede móvel?   Obrigado

Bittencourt

Spotify Star

750 Views

3 replies

0 likes

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Off line with wifi situation

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean?Thanks

Newbie

My phone has connection to wifi but Spotify doesn't play any music telling off line. What does this mean? Thanks

393 Views

0 replies

1 likes

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Spotify hören

Ist es möglich Spotify zu hören wenn man in einer anderen APP ist? Bei mir stoppt die Musik dann immer

Newbie

Ist es möglich Spotify zu hören wenn man in einer anderen APP ist? Bei mir stoppt die Musik dann immer 😞

346 Views

0 replies

0 likes

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Problem with multiple devices

I have spotify installed in two phones.Sometimes when I am listening in one device and I unlock the other one, it stops playing in the one I am listening on and starts playing in the other one. It usually happens in the transition to the next song bu...

Newbie

I have spotify installed in two phones. Sometimes when I am listening in one device and I unlock the other one, it stops playing in the one I am listening on and starts playing in the other one.&nbs...

357 Views

0 replies

0 likes

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Se corta la musica

Cuando pongo una canción suena 2 segundos y se corta el sonido, pero la canción sigue avanzando, si adelanto vuelve a sonar solo por dos segundos y se corta el sonido y sigue avanzando, soy usuario premium hace meses, necesito una solución xq si no p...

Newbie

Cuando pongo una canción suena 2 segundos y se corta el sonido, pero la canción sigue avanzando, si adelanto vuelve a sonar solo por dos segundos y se corta el sonido y sigue avanzando, soy usuario p...

1983 Views

0 replies

3 likes

  • 1983 Views
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Playlist sorting options

Is there a way to sort a playlist by song name or by artist?

Casual Listener

Is there a way to sort a playlist by song name or by artist?

yckmd_

Casual Listener

522 Views

1 replies

0 likes

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Increase maximum songs allowed in "Your Music"

Hi lately im having a problem with my downloaded songs..I need to re download every song everytime I open the app!! it sucksImagine I have 400 songs on my playlist and i need to download it every day!!

Casual Listener

Hi lately im having a problem with my downloaded songs.. I need to re download every song everytime I open the app!! it sucks Imagine I have 400 songs on my playlist and i need to download it eve...

armantot

Casual Listener

391 Views

2 replies

0 likes

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Couldn't buy 3 months for $0.99 but still got charged...

Tried to purchase the speical offer of 3 months of premium for $0.99 but was denied because i had previously used the 30 day free-trial. About 4 days later I check my transactions and apparently the payment had gone through but my spotify account is ...

Newbie

Tried to purchase the speical offer of 3 months of premium for $0.99 but was denied because i had previously used the 30 day free-trial. About 4 days later I check my transactions and apparently the ...

Joe

Community Legend

313 Views

1 replies

0 likes

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Spotify and google asistant bug

i found this out when playing around with google asistant, this isnt that huge of a deal or anything just wanted to let you know and if you care enought you might fix it...anyway to the point:basicaly if you spotify is running and even tho song is st...

Newbie

i found this out when playing around with google asistant, this isnt that huge of a deal or anything just wanted to let you know and if you care enought you might fix it... anyway to the point: bas...

288 Views

0 replies

0 likes

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Speicherort für offline Daten geht verloren

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten auf der SD-Karte gelöscht. Das ist sehr ärgerlich, ...

Casual Listener

Hin und wieder wird ohne mein Zutun der Speicherort von SD-Karte auf Intern umgestellt. Die Daten sind dann noch auf der Speicherkarte vorhanden. Stelle ich dann den Speicherort um, werden die Daten ...

mmomo

Newbie

594 Views

1 replies

0 likes

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stops playing

Every 30 mins (appr.) the playing just stopes and spotify turns off.It's anoying cause I pay for premium and I need to press play again all the time.I would appreciate someones help.

Newbie

Every 30 mins (appr.) the playing just stopes and spotify turns off. It's anoying cause I pay for premium and I need to press play again all the time. I would appreciate someones help.

Joe

Community Legend

333 Views

1 replies

0 likes

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Spotify will not connect to kenwood from my S8+

I just recently purchased and installed a kendwood dnx573s and while my music on my spotify will play through the Bluetooth option, it will not play through the actual spotify app on the kendwood.

Newbie

I just recently purchased and installed a kendwood dnx573s and while my music on my spotify will play through the Bluetooth option, it will not play through the actual spotify app on the kendwood.

Joe

Community Legend

7440 Views

1 replies

0 likes

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Samsung Galaxy S8 - Spotify pauses with "Account is being used somewhere else" messages

Signed out of all devices, changed password, removed a previous SONOS permission from my account. Please help or Spotify will never receive another dime from me.

Newbie

Signed out of all devices, changed password, removed a previous SONOS permission from my account. Please help or Spotify will never receive another dime from me. 

Joe

Community Legend

341 Views

1 replies

0 likes

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Suspending phone will this stop my spotify?

Hey! I am going travelling and I have suspended my phone for the 2.5 months. Since I pay for Spotify through my phone account, will Spotify also be suspended? I would like to be able to listen to my playlists even if I cannot download. Will it still ...

Casual Listener

Hey! I am going travelling and I have suspended my phone for the 2.5 months. Since I pay for Spotify through my phone account, will Spotify also be suspended? I would like to be able to listen to my ...

Joe

Community Legend

512 Views

1 replies

0 likes

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Spotify lagging badly

Hello,after 3 years using Spotify, the lag becomes worse with every update.On all my smartphones (HTC Desire 500, Xperia Z2, Xperia X Compact), Spotify was slow, especially when in Online Mode, but right now, it is almost impossible to use.Downloadin...

Newbie

Hello, after 3 years using Spotify, the lag becomes worse with every update. On all my smartphones (HTC Desire 500, Xperia Z2, Xperia X Compact), Spotify was slow, especially when in Online Mode, b...

730 Views

0 replies

2 likes

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Superuser Contribution Spotify deletes downloaded music

Hi. The albums and/or playlists that i downloaded to my android phone have been deleted without my knowledge a couple of times. Downloading all those albums again is frustrating. Is there a solution to this?

Casual Listener

Hi. The albums and/or playlists that i downloaded to my android phone have been deleted without my knowledge a couple of times. Downloading all those albums again is frustrating. Is there a solution ...

myspotify7

Casual Listener

481 Views

2 replies

1 likes

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Solved!!Superuser Contribution Deleted cache and now my premium is gone.

So I accidentally downloaded a playlist and it used ALL of my phone's internal storage, it wouldn't even let me stop the download. Finally Figured out I had to delete the data and cache (Wich I really didn't wanna do but had no F-ing choice) and now ...

Casual Listener

So I accidentally downloaded a playlist and it used ALL of my phone's internal storage, it wouldn't even let me stop the download. Finally Figured out I had to delete the data and cache (Wich I reall...

Additeru

Casual Listener

1817 Views

4 replies

1 likes

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Casting Glitch, Unusable

I was casting from my Android phone onto the television and was listening for a while until I came upon a Valvoline ad and then everything stopped. I came back into the room and refreshed everything, recast, and it was still stuck trying to play that...

Regular

I was casting from my Android phone onto the television and was listening for a while until I came upon a Valvoline ad and then everything stopped. I came back into the room and refreshed everything,...

446 Views

0 replies

1 likes

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Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail

Hola! Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail. Me baje una version de Spotify Beta y no era necesario usar una cuenta gmail verdadera. (Podias crearte una en ese momento y te dejaba registrarte normalmente) Paso un tiempo y...

Newbie

Hola! Olvide mi contraseña de spotify y tampoco recuerdo mi cuenta gmail. Me baje una version de Spotify Beta y no era necesario usar una cuenta gmail verdadera. (Podias crearte una en ese momen...

622 Views

0 replies

0 likes

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Spotify won't let me switch songs while casting

I cannot switch songs while casting to Chromecast audio. It connects and casts just fine, and I hit the next button and it starts the animation of switching songs, but then stops and stays on the current song.Tried rebooting phone, uninstalling app, ...

Casual Listener

I cannot switch songs while casting to Chromecast audio. It connects and casts just fine, and I hit the next button and it starts the animation of switching songs, but then stops and stays on the cur...

429 Views

0 replies

0 likes

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