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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

107528 Views

26 replies

3 likes

  • 107528 Views
  • 26 replies
  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Music Fan

217505 Views

140 replies

10 likes

Android
autoplay
bluetooth
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  • 140 replies
  • 10 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

571737 Views

79 replies

3 likes

  • 571737 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

470932 Views

577 replies

40 likes

Account
Free
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  • 577 replies
  • 40 likes

Offline songs refuse to play

I recently bought a new smart phone primarily for having a small device to download my playlists on. So I install the app and start downloading my playlists, which takes a while as i have around 3000 tracks. I finish downloading but find when use off...

Newbie

I recently bought a new smart phone primarily for having a small device to download my playlists on. So I install the app and start downloading my playlists, which takes a while as i have around 3000...

474 Views

0 replies

0 likes

  • 474 Views
  • 0 replies
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Re-Downloading

Why does Spotify keep re-downloading my albums? It is using a humongous amount of my data allocation. I have already downloaded many albums, some a long time ago, but recently Spotify has begun doing a re-download of all the albums every time I fire ...

Newbie

Why does Spotify keep re-downloading my albums? It is using a humongous amount of my data allocation. I have already downloaded many albums, some a long time ago, but recently Spotify has begun doing...

PaulMac

Roadie

475 Views

1 replies

0 likes

  • 475 Views
  • 1 replies
  • 0 likes

Snapchat recently added the ability to include links in snaps. They do not work with Spotify.

Both play.spotify.com and open.spotify.com links Lead to a 404 within snapchat's built on browser. I can't find a way to make it work. I have an addiction to making playlists and I love to share them. Snapchat's new hotlinking system would help with ...

Regular

Both play.spotify.com and open.spotify.com links Lead to a 404 within snapchat's built on browser. I can't find a way to make it work. I have an addiction to making playlists and I love to share them...

nicolaiful

Regular

25275 Views

2 replies

0 likes

compatibility
hotlinking
Issues
Playlists
Snapchat
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  • 2 replies
  • 0 likes

lost tracks from playlist

Hi I had a playlist with almost 100 tracks, i login and now the list has 3 tracks!!! Anyone knows what may have happened? Thanks

Newbie

Hi   I had a playlist with almost 100 tracks, i login and now the list has 3 tracks!!! Anyone knows what may have happened?   Thanks

383 Views

0 replies

0 likes

  • 383 Views
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Dowloaded Songs don't stay downloaded

Hi Everybody, i have got the following problem on my HTC Desire Device (Android). When I mark a playlist as offline available, the tracks will be downloaded during I am connected via WiFi. But since 1 or 2 weeks, after opening the app, all downloaded...

Casual Listener

Hi Everybody,    i have got the following problem on my HTC Desire Device (Android).    When I mark a playlist as offline available, the tracks will be downloaded during I...

Dominguite

Casual Listener

1304 Views

6 replies

1 likes

  • 1304 Views
  • 6 replies
  • 1 likes

Downloaded songs keep disappearing

Hello,since a few weeks the app has been upsetting me quite a bit.Long story short: downloaded content (on SD card which functions properly and has tons of free space) keeps disappearing, sometimes just a few albums but, for example, yesterday (note ...

Regular

Hello, since a few weeks the app has been upsetting me quite a bit. Long story short: downloaded content (on SD card which functions properly and has tons of free space) keeps disappearing, sometim...

AxCYeR

Regular

1423 Views

4 replies

0 likes

  • 1423 Views
  • 4 replies
  • 0 likes

Daily Mix doesn't update /refresh

Hi all, I love the daily mix feature, but I'm finding it isnt refreshing /updating as I listen. I have listened numerous times (and voted on tracks too) but stil lahve the exact same playlist as this time last week. Is there something im missing? I'm...

Newbie

Hi all,   I love the daily mix feature, but I'm finding it isnt refreshing /updating as I listen. I have listened numerous times (and voted on tracks too) but stil lahve the exact same playlis...

McZwick

Regular

2921 Views

2 replies

4 likes

  • 2921 Views
  • 2 replies
  • 4 likes

All my playlists disapeared!

So I try to add a song to my playlist today, but all of them are gone! I have two accounts, but my account with my playlists and premium are gone! Please help I'm going to a music festival tomorrow, and I'll have to live off of my downloaded playlist...

Newbie

So I try to add a song to my playlist today, but all of them are gone! I have two accounts, but my account with my playlists and premium are gone! Please help I'm going to a music festival tomorrow, ...

338 Views

0 replies

0 likes

  • 338 Views
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Superuser Contribution My premium account stopped working

Hi,I'm a spotify premium member for over two years now. My last monthly payment was 25 June 2017. Yesterday, when i wanted to use my spotify my account wasn't premium anymore. Why? My last payment was 25th June 2017?Now spotify says i have to buy a n...

Casual Listener

Hi, I'm a spotify premium member for over two years now. My last monthly payment was 25 June 2017. Yesterday, when i wanted to use my spotify my account wasn't premium anymore. Why? My last paymen...

tChoop

Newbie

601 Views

3 replies

0 likes

  • 601 Views
  • 3 replies
  • 0 likes

Permanently changing track order

Hello,I'm a sports entertainer and do every day activities with my music.Therefore I have the premium account wich I really like.The only thing I find very annoying is the way we have to change the song order..I have my playlists for different kinds ...

Casual Listener

Hello, I'm a sports entertainer and do every day activities with my music. Therefore I have the premium account wich I really like. The only thing I find very annoying is the way we have to change...

shaf-4

Roadie

671 Views

3 replies

0 likes

  • 671 Views
  • 3 replies
  • 0 likes

Import music option is doing nothing?

I found the import music option in the spotify app a few days ago.I marked all my music files and clicked on import.The music is not showing up in the import music option anymore but i still can`t play my own music with the spotify app. So why is the...

Casual Listener

I found the import music option in the spotify app a few days ago. I marked all my music files and clicked on import. The music is not  showing up in the import music option anymore but i stil...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
  • 0 likes

Someone elses Spotify on my mobile phone

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify on my phone or even use my Spotify account at all....

Newbie

Hi! When I am at work and online via the Wi-Fi of the building my phone (HTC M9) regularly gives a notification that Spotify is streaming via Google Cast. The weird thing is that I don't have Spotify...

296 Views

0 replies

0 likes

  • 296 Views
  • 0 replies
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Galaxy S4 - Downloaded songs no longer available offline

Similar issue to what many others have posted.18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and are no longer available.The songs are still there in...

Roadie

Similar issue to what many others have posted. 18GB of songs downloaded to SD card all of which were available for offline play. until today. Then suddenly almost all albums lose the green arrow and...

321 Views

0 replies

0 likes

  • 321 Views
  • 0 replies
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No puedo ingresar en el cel a Spotify...

Hola.. En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce.. que puedo hacer?? cuando doy click en la opcion (olvide mi password) escribo el correo y me sale una ven...

Casual Listener

Hola..     En el pc puedo ingresar normal a Spotify web, pero en el movil no me deja ingresar a la aplicación, con la cuenta de face no lo reconoce..  que puedo hacer?? cuando doy c...

376 Views

0 replies

0 likes

  • 376 Views
  • 0 replies
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OK Google doesn't play song

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it.Same thing happens with any song or artist.

Newbie

Saying "OK Google - Play "Highway to **bleep**"' opens the spotify app, finds the album or artist or song, but doesn't actually play it till i manually select it. Same thing happens with any song or...

Kinesico

Casual Listener

870 Views

1 replies

0 likes

  • 870 Views
  • 1 replies
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I downloaded a playlist I created and of 80 songs only 5 (at most) are playable. How can I fix this?

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it contains at least 80 songs. How can I fix this problem?

Visitor

I created a new playlist (https://open.spotify.com/user/22nzxei7g2uyf2l3cob6ieutq/playlist/2XtDRVMGYjJRNoqRcFLYgU) and a downloaded it on my external memory. But only 5 songs are playable and it cont...

304 Views

0 replies

0 likes

  • 304 Views
  • 0 replies
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Can't open context menu because I'm "offline"

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual feature, I am obviously not offline since the song I am ...

Casual Listener

Every time I try to queue songs spotify claims that I am offline and can therefore not open the context menu, which, in itself is completely absurd, why not? However, even if this was an actual featu...

mnsc

Gig Goer

819 Views

2 replies

1 likes

bug
  • 819 Views
  • 2 replies
  • 1 likes

Spotify takes a long time to load on startup

Hi guys,Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them.It supposedly isn't connected to the internet, but I'm in my wifi network at home.After loading the podcast section again and again, turning off Spoti...

Casual Listener

Hi guys, Spotify takes forever (about 10 minutes today) to play podcast, or rather to just show them. It supposedly isn't connected to the internet, but I'm in my wifi network at home. After loa...

690 Views

0 replies

1 likes

  • 690 Views
  • 0 replies
  • 1 likes

Autoswitch SD card => internal + redownloading playlists

Hi,I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still on there, Spotify doesn't recognise anything and redo...

Newbie

Hi, I use Spotify on my Android device. My downloaded offline playlists constantly get deleted(Spotify switches from SD card to device storage), I switch it manually back to SD card(files are still ...

293 Views

0 replies

0 likes

  • 293 Views
  • 0 replies
  • 0 likes