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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

Biddily

Visitor

118904 Views

27 replies

4 likes

  • 118904 Views
  • 27 replies
  • 4 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

cohendylan1

Gig Goer

239915 Views

153 replies

11 likes

Android
autoplay
bluetooth
  • 239915 Views
  • 153 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

600890 Views

79 replies

3 likes

  • 600890 Views
  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

SomeoneWhoWantToHelp

Newbie

493191 Views

581 replies

42 likes

Account
Free
  • 493191 Views
  • 581 replies
  • 42 likes

Tracks Skipping/Pausing on Android

Hey all, I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when you go over that huge bump in your old car. Not skipping whole t...

Music Fan

Hey all,   I have been ignoring this issue for about a month now hoping it would go away, but it hasn't, so here I am! I've been having issues with tracks skipping - like a CD player when yo...

gunner609

Newbie

25027 Views

40 replies

2 likes

  • 25027 Views
  • 40 replies
  • 2 likes

Extremely slow loading times on all aspects of application

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - my playlists, the application itself, images, the br...

Newbie

Hey, my name is Adam and I currently use a Samsung Galaxy S5 for Spotify. This problem only started around about a week ago but when I opened up Spotify, it seemed to take ages to load everything - m...

Punkygirl

Newbie

82920 Views

13 replies

14 likes

Android 5.0.2
application
Buffering
galaxy s5
loading
Mobile
Playlists
Samsung
samsung galaxy s5
slow
  • 82920 Views
  • 13 replies
  • 14 likes

Strange problem..

Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in norwegian), song gets paused and spotify starts to...

Newbie

Hi, I have a strange problem when I use spotify and run at the same time. When im out jogging in areas with no cellphone reception, and female voice suddenly say "You have no internet connection" (in...

425 Views

0 replies

0 likes

  • 425 Views
  • 0 replies
  • 0 likes

Re: Shuts down after hit play!

have same trouble as soon i log on my Samsung galaxy S7 edge its crashing.. after the new update ive gotten this issue as well as the storage issue reported.. ive been using my SD card for download.. but i had no issues with this before the latest 2 ...

Casual Listener

have same trouble as soon i log on my Samsung galaxy S7 edge its crashing..  after the new update ive gotten this issue as well as the storage issue reported.. ive been using my SD card for dow...

MissSPG

Casual Listener

507 Views

2 replies

0 likes

  • 507 Views
  • 2 replies
  • 0 likes

syncing to facebook

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Casual Listener

I'm getting a error message that says I am already synced to a account on FB. How do I remove that so I can sync my Spotify to fb ??

Joe

Community Legend

812 Views

3 replies

0 likes

  • 812 Views
  • 3 replies
  • 0 likes

Spotify pauses downloaded songs on Huawei android

Device:Huawei Y6 IIOperating System Version:Android 5.1Spotify Version:8.4.7.1108Account:PremiumDescription:Some downloaded songs pause automatically. The songs that pause automatically are always the same and they pause on the same spot in the song....

Casual Listener

Device: Huawei Y6 II Operating System Version: Android 5.1 Spotify Version: 8.4.7.1108 Account: Premium Description: Some downloaded songs pause automatically. The songs that pause automatic...

iPoerk

Casual Listener

992 Views

2 replies

0 likes

  • 992 Views
  • 2 replies
  • 0 likes

Spotify keeps pausing at random intervals. At the moment its pausing every 30 seconds or so.

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Newbie

Spotify keeps pausing after only a few seconds. I've tried force stopping the app and clearing cache but if anything it's worse.

Joe

Community Legend

671 Views

1 replies

0 likes

  • 671 Views
  • 1 replies
  • 0 likes

Solved!! appli windows vs android

Hi,Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet.Avec Android, je suis obligé de choisir la playlist dans le dossier...

Casual Listener

Hi, Avec windows 10, je peux lire en aléatoire un ensemble de playlist. Je crée un dossier et je mets plusieurs playlists dans ce dossier. Je peux lire en aléatoire le dossier complet. Avec Android...

mamastem

Casual Listener

808 Views

2 replies

0 likes

  • 808 Views
  • 2 replies
  • 0 likes

Cómo ver las letras en 2017 para un Moto g 4 plus ?

Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.

Newbie

Necesito ayuda, ya que ahora descubro que tiene asociación con genius Spotify, pero yo no puedo ver las letras. Ayúdenme por favor y gracias.

302 Views

0 replies

0 likes

  • 302 Views
  • 0 replies
  • 0 likes

Playlist bei Neustart bei zuletzt gespielten Titel starten

Hallo,gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?

Newbie

Hallo, gibt es die Möglichkeit eine Playlist so einzustellen, das sie beim erneuten Start beim zuletzt gespielten Titel startet?  

418 Views

0 replies

0 likes

  • 418 Views
  • 0 replies
  • 0 likes

Spotify Songs Not Downloading

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get my songs to download?

Casual Listener

Hi, no songs are now downloading into my account on my songs list. I only have 237 songs, so I have not exceeded the song limit, but I am on a family account. Does this affect this and how can I get ...

Joe

Community Legend

382 Views

1 replies

0 likes

  • 382 Views
  • 1 replies
  • 0 likes

Spotify for Family lets only one family member access and play their playlists

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

Newbie

I upgraded to Premium Family last night. Both my daughter and I uninstalled and reinstalled the app, it would let only one of us access Spotify. What are we doing wrong?

256 Views

0 replies

0 likes

  • 256 Views
  • 0 replies
  • 0 likes

Reprodução

Mesmo eu sendo premium, minhas músicas só tocam em modo aleatório. Oq faço?

Newbie

Mesmo eu sendo premium, minhas músicas só tocam em modo aleatório. Oq faço?

MarceloJRS

Newbie

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

showing unfollowed artist

hi!somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songsi tried following and unfollowing but it seems like it wont go awayany suggestions on what i might be doing wrong would be gre...

Music Fan

hi! somehow spotify is showing me an artist in my artist page that i am not following and of whom i dont have any saved songs i tried following and unfollowing but it seems like it wont go away an...

Lifeloverr

Music Fan

878 Views

5 replies

0 likes

  • 878 Views
  • 5 replies
  • 0 likes

Spotify App Wont Play/Sync My Local Files From Laptop

I got Spotify Premium about two months ago and it has been working perfectly! The only problem is that ever since today, my downloaded local files wont play (only about 3 work, the rest are not downloaded apparently.) I've tried redownloading them, d...

Visitor

I got Spotify Premium about two months ago and it has been working perfectly! The only problem is that ever since today, my downloaded local files wont play (only about 3 work, the rest are not ...

Joe

Community Legend

395 Views

1 replies

0 likes

  • 395 Views
  • 1 replies
  • 0 likes

Por que no puedo seleccionar canciones wn mi cwlular pero en mi tablet si

No puedo seleccionar canciones en mi celular pero lo intento en mi tablet y si puedo, esto pasa desde que acabo mi periodo premium ya que antes si podia en ambos aparatos, alguien me podria explicar por que pasa y como solucionarlo?

Newbie

No puedo seleccionar canciones en mi celular pero lo intento en mi tablet y si puedo, esto pasa desde que acabo mi periodo premium ya que antes si podia en ambos aparatos, alguien me podria explicar ...

user-removed

Not applicable

9674 Views

2 replies

0 likes

  • 9674 Views
  • 2 replies
  • 0 likes

Clear Library

I am trying to find a way to wipe out my entire "all saved songs" library. I have already deleted the cache, so they're no longer downloaded, but they still appear in the library. Is there another way of doing this besides removing them one by one? O...

Casual Listener

I am trying to find a way to wipe out my entire "all saved songs" library. I have already deleted the cache, so they're no longer downloaded, but they still appear in the library. Is there another wa...

craneman511

Casual Listener

31379 Views

4 replies

0 likes

  • 31379 Views
  • 4 replies
  • 0 likes

Problems with storage - spotify takes up far too much data (Swedish transcript with sony support)

My Sony Xperia Z3 said that the internal storage was full (is around 12gb). It said also that spotify took up 25gb storage. Have a 128gb sd-card with 70gb free. If I look at the app info it says that only 50mb is taken on the internal storage by spot...

Gig Goer

My Sony Xperia Z3 said that the internal storage was full (is around 12gb). It said also that spotify took up 25gb storage. Have a 128gb sd-card with 70gb free. If I look at the app info it says...

flunknewstead

Gig Goer

3090 Views

2 replies

1 likes

Android App
  • 3090 Views
  • 2 replies
  • 1 likes

Problems deleting songs from my favorite songs

Hello,I imported some songs from my phone to my favorite songs and now they got deleted. The problem is that the songs are still in my favorite list but I can't delete it from there because the file doesn't exist any more and I don't know how to get ...

Newbie

Hello, I imported some songs from my phone to my favorite songs and now they got deleted. The problem is that the songs are still in my favorite list but I can't delete it from there because the fil...

345 Views

0 replies

0 likes

  • 345 Views
  • 0 replies
  • 0 likes