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Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

6946 Views

0 replies

7 likes

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Superuser Contribution Music does not continue playing unless downloaded

If I am browsing or playing songs from a seperate playlist that is not downloaded on my phone, I continuouly have to go back to Spotify and bring it onto my main screen. It shows that it has gone to the next song, and that it is still playing, Not pa...

Newbie

If I am browsing or playing songs from a seperate playlist that is not downloaded on my phone, I continuouly have to go back to Spotify and bring it onto my main screen. It shows that it has gone to ...

andyknight1967

Newbie

937 Views

2 replies

1 likes

Android
Help
Music
phone
stop
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Solved!! Where is the queue list button

This is driving me mad. I am trying to convert from Google Plan and about to go back. I am using the play queue but I am not able to see the queue as a list - see attached screenshot, the queue list button is missing from top right of screen. Running...

Casual Listener

This is driving me mad.  I am trying to convert from Google Plan and about to go back.   I am using the play queue but I am not able to see the queue as a list - see attached screenshot, ...

Tom

Community Legend

1470 Views

7 replies

0 likes

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Why the **bleep** Spotify Premium keeps DELETING thousand of offline songs on my 2 offline devices?

Well, this is getting beyond annoying:I have spotify premium, regular payments, etc etc...I have 2 offline-enabled devices with a lot of offline music downloaded (a samsung galaxy S7 and a samsung galaxy tab s2)Every other day or so I find a number (...

Regular

Well, this is getting beyond annoying: I have spotify premium, regular payments, etc etc... I have 2 offline-enabled devices with a lot of offline music downloaded (a samsung galaxy S7 and a samsun...

Jacob

Community Legend

677 Views

3 replies

0 likes

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Spotify why has it stoped

Why am I receiving the message Spotify stopped how do I really start it on android

Casual Listener

Why am I receiving the message Spotify stopped how do I really start it on android

Tom

Community Legend

430 Views

2 replies

0 likes

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Pauses

Listenning to music and it just randomly stops.. its been 3 weeks! I tried pretty much everythng. Uninstall app. Restart phone. Logged out everywhere. Help.

Newbie

Listenning to music and it just randomly stops.. its been 3 weeks! I tried pretty much everythng. Uninstall app. Restart phone. Logged out everywhere. Help.

anbarasu

Casual Listener

665 Views

4 replies

1 likes

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Superuser Contribution Lockscreen Android - Issue and Suggested alternative layout

Hi, I have trouble the current layout of the lockscreen widget on my Samsung Galaxy S7. When I try to hit the next button, I often find myself accidentally hitting the album art icon, even when i think I'm clearly hitting the next button. The hit box...

Casual Listener

Hi,   I have trouble the current layout of the lockscreen widget on my Samsung Galaxy S7.   When I try to hit the next button, I often find myself accidentally hitting the album a...

Leonardo

Roadie

509 Views

1 replies

0 likes

Mobile
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Stops playing when running on background

My Spotify stops playing after a couple of seconds when it's streaming on background or does not start next song in same conditions.This doesn't happen if I keep Spotify in 1st plan or if the song is downloaded on my phone.If I go back to the app (on...

Newbie

My Spotify stops playing after a couple of seconds when it's streaming on background or does not start next song in same conditions. This doesn't happen if I keep Spotify in 1st plan or if the song ...

Joe

Community Legend

462 Views

1 replies

0 likes

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  • 1 replies
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Spotify wont stream over data connection

Spotify wont play music over data connection. Wifi works fine. I've went into the settings and made sure the streaming setting was set to automatic. I've deleted the cache and i've also deleted and reinstalled the app and the problem persists. my dat...

Regular

Spotify wont play music over data connection. Wifi works fine. I've went into the settings and made sure the streaming setting was set to automatic. I've deleted the cache and i've also deleted and r...

Kingfry7

Regular

733 Views

4 replies

0 likes

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Superuser Contribution Cant properly share on Twitter

Hello, first of all, sorry if you don't understand something, as english is not my native language. So, everything was going fine, one day I just deactivated my twitter account for a week or so, then reactivated it, now Spotify is not listed in the a...

Casual Listener

Hello, first of all, sorry if you don't understand something, as english is not my native language.   So, everything was going fine, one day I just deactivated my twitter account for a week or...

geppinger

Newbie

637 Views

3 replies

0 likes

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Music stops playing

Sometimes I'm listening to a playlist, and all of a sudden, next song would stop.Why is this happening?Anything I can do?I've got a Xiaomi Redmi Pro and Spotify version 8.4.0.539armV7

Casual Listener

Sometimes I'm listening to a playlist, and all of a sudden, next song would stop. Why is this happening?Anything I can do? I've got a Xiaomi Redmi Pro and Spotify version 8.4.0.539armV7

Spotiyboy

Regular

748 Views

3 replies

0 likes

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Someone please help me remove this device

This device (screenshot included) keeps hijacking my account and changing my music when I listen as well as deleting my saved songs. It's always playing Spanish music and I've tried changing my password, and removing it from offline devices and tried...

Newbie

This device (screenshot included) keeps hijacking my account and changing my music when I listen as well as deleting my saved songs. It's always playing Spanish music and I've tried changing my passw...

Tom

Community Legend

309 Views

1 replies

0 likes

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Superuser Contribution "Added Recently" sorting function does not work correctly between Desktop and Android

If i add a song on the desktop app it wont register as a recently added song on my android. It does add to the playlist, but it does not go to the top of my list on the android. If i sort by "Recently added" on the the mobile it just ends up somewher...

Newbie

If i add a song on the desktop app it wont register as a recently added song on my android. It does add to the playlist, but it does not go to the top of my list on the android. If i sort by "Recentl...

kardi13

Newbie

616 Views

2 replies

0 likes

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Solved!! [Android][Offline] I can't listen music from my computer on my cellphone

I'm facing a problem , i have a couple of musics on my desktop and sync. with my computer and i'm able to listen normally , the problem occours when i try to use the offilne option on my cellphone and it's say " This song isn't Available" , i'm alred...

Casual Listener

I'm facing a problem , i have a couple of musics on my desktop and sync. with my computer  and i'm able to listen normally , the problem occours when i try to use the offilne option on my cellph...

Joe

Community Legend

1050 Views

5 replies

0 likes

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Superuser Contribution Wi-fi

Meu spotify não está funcionando no wi-fi da minha casa, só nos dados móveis.

Newbie

Meu spotify não está funcionando no wi-fi da minha casa, só nos dados móveis.

user-removed

Not applicable

390 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps pausing after a few seconds

Spotify keep pausing after playing for 30 seconds to a minute. Not being used on any other device. I have uninstalled and reinstalled on Huawei P9 device. Any suggestions?

Casual Listener

Spotify keep pausing after playing for 30 seconds to a minute.  Not being used on any other device.  I have uninstalled and reinstalled on Huawei P9 device.  Any suggestions?

Joe

Community Legend

1588 Views

3 replies

0 likes

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Superuser Contribution My Downloaded Musics Lost!

I have a Premium Account and I downloaded hundreds of songs. I turned off my device while I was listening to music from the Spotify and when I turned on I see my Musics lost and I must download they again. But my device's memory same. So I understand...

Newbie

I have a Premium Account and I downloaded hundreds of songs. I turned off my device while I was listening to music from the Spotify and when I turned on I see my Musics lost and I must download they ...

user-removed

Not applicable

372 Views

1 replies

0 likes

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[BUG] [Android] Spotify Connect Volume Bug

Hello Spotify,I have Sonos speakers connected to my Spotify app on my Google Pixel and when I go to change the volume in the app, it defaults to zero volume and essentially mutes my Sonos speakers. Once I turn the volume up it applies, but whenever I...

Casual Listener

Hello Spotify, I have Sonos speakers connected to my Spotify app on my Google Pixel and when I go to change the volume in the app, it defaults to zero volume and essentially mutes my Sonos speakers....

395 Views

0 replies

0 likes

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Questions regarding downloads

New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop. Q1. Am I correct in saying that if I click download on a playlist on my desktop app, it stores the file to my desktops hard drive, and that me...

Newbie

New to Spotify on trial. I only need to download songs on to my phone for offline playback, not my desktop.   Q1. Am I correct in saying that if I click download on a playlist on my deskt...

Joe

Community Legend

494 Views

1 replies

0 likes

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PROBLEM WITH ONE ALBUM

Hello, sorry for my bad english (i'm italian, yes pizza pepperoni xdxd)I'm playing a album "ZZALA" on my s7 and so far so good.*Open Spotify*Click on a random song on the album and MAGIC no song starts except one, ok this is funny for what i'm playin...

Visitor

Hello, sorry for my bad english (i'm italian, yes pizza pepperoni xdxd) I'm playing a album "ZZALA" on my s7 and so far so good. *Open Spotify* Click on a random song on the album and MAGIC no son...

Tom

Community Legend

662 Views

6 replies

0 likes

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Solved!! Downloads section in Your Music / Your Library

Hi,A friend of mine just showed to me that he has a “folder“ called downloads on his iPhone. It's missing on my Android device. Can somebody tell my why?Thanks

Visitor

Hi, A friend of mine just showed to me that he has a “folder“ called downloads on his iPhone. It's missing on my Android device. Can somebody tell my why? Thanks

MattSuda

Spotify Star

1276 Views

3 replies

0 likes

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  • 3 replies
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