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[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 839942 Views
  • 11 replies
  • 48 likes
  • Android
    Guide
    Troubleshooting
  • 839942 Views
  • 11 replies
  • 48 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Ivan
  • Spotify Legend
  • 13638 Views
  • 1 replies
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  • 13638 Views
  • 1 replies
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Stops playing. Shows that it IS.

Sometimes it won't play when I hit shuffle play but then starts up randomly later. Sometimes a few minutes, sometimes much later. And almost every time I use it, it just stops after however long it feels like. I got through 2 1/2 songs this time. It'...

  • Visitor
  • Sometimes it won't play when I hit shuffle play but then starts up randomly later. Sometimes a few minutes, sometimes much later. And almost every time I use it, it just stops after however long it f...
  • user-removed
  • Not applicable
  • 233 Views
  • 3 replies
  • 1 likes
  • 233 Views
  • 3 replies
  • 1 likes

Storage feature don't appear

I can't find the storage feature in library's settings

  • Casual Listener
  • I can't find the storage feature in library's settings
  • Joe
  • Community Legend
  • 273 Views
  • 4 replies
  • 0 likes
  • 273 Views
  • 4 replies
  • 0 likes

Spotify connect from Android?

I have an Android Lollipop phone with Spotify and a speaker with Spotify Connect. I gather it's possible to use Connect between the two, but my screen shows nothing about Devices available. So how do I do it?

  • Casual Listener
  • I have an Android Lollipop phone with Spotify and a speaker with Spotify Connect.  I gather it's possible to use Connect between the two, but my  screen shows nothing about Devices availabl...
  • Joe
  • Community Legend
  • 343 Views
  • 1 replies
  • 0 likes
  • androd
    Connect
    devices
  • 343 Views
  • 1 replies
  • 0 likes

synching Spotify w/chevy mylink

I have two 2014 GM vehicles with the mylink audio/media system. Until the most recent update, Spotify worked beautifully through the Bluetooth connection. Since the last update, however, a song will play perfectly fine for 5-10 seconds, then get inte...

  • Casual Listener
  • I have two 2014 GM vehicles with the mylink audio/media system. Until the most recent update, Spotify worked beautifully through the Bluetooth connection. Since the last update, however, a song will ...
  • Frankkey
  • Newbie
  • 14002 Views
  • 4 replies
  • 1 likes
  • mylink
  • 14002 Views
  • 4 replies
  • 1 likes

Superuser Contribution Download

I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)

  • Newbie
  • I have internet but i can't download my songs in my library. Is the problem my internet or my spotify (i am premium)
  • Maria_B
  • Moderator
  • 186 Views
  • 1 replies
  • 0 likes
  • 186 Views
  • 1 replies
  • 0 likes

Can't see now playing song

On Samsung S4. I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect. It shows that music is playing to the speakers at the bottom of the screen, but usually it shows what's playing (can I can pause/skip from here...

  • Casual Listener
  • On Samsung S4.   I have the music playing through my Samsung Shape M5 wireless speakers via Spotify Connect.    It shows that music is playing to the speakers at the bottom of the ...
  • brighaus
  • Newbie
  • 1512 Views
  • 3 replies
  • 0 likes
  • 1512 Views
  • 3 replies
  • 0 likes

inicio sesion

en el celular android , cada vez que inicio spotify debo iniciar la sesion.De que manera debo hacer para que la misma quede abierta ? Gracias

  • Newbie
  • en el celular android , cada vez que inicio spotify debo iniciar la sesion. De que manera debo hacer para que la misma quede abierta ?   Gracias  
  • 110 Views
  • 0 replies
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  • 110 Views
  • 0 replies
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Solved!! Song restarts after hitting like

Hi everyone I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours ago and I'm not sure if there has been an update. If it hel...

  • Casual Listener
  • Hi everyone   I was listening to a song in my Daily Mix and after hitting 'like' the app "blinks" and the song is stopped and returned to 00:00. The app was working just fine a couple of hours...
  • JuanVeron
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

Problema com o Spotify de meu celular.

Olá pessoal, gostaria de saber se alguém já teve este problema.Eu tenho uma conta premium, no meu antigo celular esta funcionando direitinho, podia salvar as músicas, fazer meu playlist.Mais quando mudei de celular e instalei o Spotify nele, não cons...

  • Newbie
  • Olá pessoal, gostaria de saber se alguém já teve este problema. Eu tenho uma conta premium, no meu antigo celular esta funcionando direitinho, podia salvar as músicas, fazer meu playlist. Mais quan...
  • 185 Views
  • 0 replies
  • 1 likes
  • 185 Views
  • 0 replies
  • 1 likes

Controles en pantalla bloqueada

Buenos días, Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo. Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ¿Podrían decirme cómo hacer para volver a ver esas opciones mientras ...

  • Casual Listener
  • Buenos días,   Hace tiempo, podía cambiar la canción o pararla desde la pantalla de bloqueo, pero desde hace un tiempo no puedo.   Uso Android 6.0.1 en un Samsung Galaxy S5 (SM-G900F). ...
  • jestem
  • Casual Listener
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Alguien sabe donde está ecoalizador

Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?

  • Newbie
  • Antes había ecoalizador lo cual era muy bueno para escuchar tu música ahora no lo encuentroo quitaron? O alguien me puede decir como se hace ahora?
  • 108 Views
  • 0 replies
  • 0 likes
  • 108 Views
  • 0 replies
  • 0 likes

Quick way to add all songs from play list to saved songs?

Is there an easy and quick way to add all my songs from my starred playlist to my saved music without doing each song one by one? I have over 37,000 songs in my starred playlist and that will take forever if I have to do one by one.

  • Music Fan
  • Is there an easy and quick way to add all my songs from my starred playlist to my saved music without doing each song one by one? I have over 37,000 songs in my starred playlist and that will take fo...
  • madzufi
  • Newbie
  • 28454 Views
  • 5 replies
  • 4 likes
  • 28454 Views
  • 5 replies
  • 4 likes

My spotify not active

I pay my spotify premium 1 month and no active in my gmail

  • Casual Listener
  • I pay my spotify premium 1 month and no active in my gmail
  • 133 Views
  • 0 replies
  • 0 likes
  • 133 Views
  • 0 replies
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I restarted my phone and all of my downloaded music dissapeared

I currently have no wifi to download songs, so when I went to my cousins I thought it would be a good idea to download some overthere. I downloaded over 3000 tracks and I just restarted my phone only to find out it had all undownloaded! I won't be ab...

  • Newbie
  • I currently have no wifi to download songs, so when I went to my cousins I thought it would be a good idea to download some overthere. I downloaded over 3000 tracks and I just restarted my phone only...
  • 116 Views
  • 0 replies
  • 0 likes
  • 116 Views
  • 0 replies
  • 0 likes

Android TV 6.0: It asks to sign each time

I have a Sony Bravia television with Android TV 6.0. Spotify used to work fine, now it has been few days that it keeps asking to sign in each time I open it. If I sign in with username/password on the television, or via the phone or computer it conne...

  • Regular
  • I have a Sony Bravia television with Android TV 6.0. Spotify used to work fine, now it has been few days that it keeps asking to sign in each time I open it. If I sign in with username/password on th...
  • 165 Views
  • 0 replies
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  • 165 Views
  • 0 replies
  • 0 likes

Why is Spotify using so much data playing solely songs I have downloaded to my phone?

Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to a playlist of my own, all downloaded to my phone. I...

  • Casual Listener
  • Why is Spotify using so much data playing solely songs I have downloaded to my Android phone? Yesterday it used 21MB on two 90 minute journeys, 18MB foreground and 3MB background. I was listening to ...
  • 345 Views
  • 0 replies
  • 7 likes
  • data
  • 345 Views
  • 0 replies
  • 7 likes

Share Now Opens Default Android Share

After becoming a premium member I can no longer share within the Spotify App. When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I want to use to share the track with. Spotify is not an opt...

  • Casual Listener
  • After becoming a premium member I can no longer share within the Spotify App.  When I click the Three dots and then Share, Spotify opens the decault Android SShare Window asking me which app I w...
  • Joe
  • Community Legend
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes

Can't listen downloaded music offline

It has been a few days since i have spotify and i have no good thing to say.Everytime i start the app I need to download all my music again, and when I don't have WiFi or when I have spotify offline i can't play my downloaded music.I tried to reinsta...

  • Newbie
  • It has been a few days since i have spotify and i have no good thing to say. Everytime i start the app I need to download all my music again, and when I don't have WiFi or when I have spotify offl...
  • ErikG
  • Roadie
  • 1073 Views
  • 1 replies
  • 0 likes
  • 1073 Views
  • 1 replies
  • 0 likes

Spotify premium

In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why?Thanks

  • Newbie
  • In my account it's said that Spotify premium will be able until 13/03/2017 (before a new payment), but in my references in the app it's said that the offline way will be disabled in 29 days. Why? Th...
  • Joe
  • Community Legend
  • 140 Views
  • 1 replies
  • 0 likes
  • 140 Views
  • 1 replies
  • 0 likes

logged out after every restart

himy problem is that i got logged out after every restart of my phone and all downloaded musik is gone.i have an oukitel k6000, with android 6.0hope someone can help thanks for your help

  • Casual Listener
  • hi my problem is that i got logged out after every restart of my phone and all downloaded musik is gone. i have an oukitel k6000, with android 6.0 hope someone can help 🙂   thanks for yo...
  • Joe
  • Community Legend
  • 203 Views
  • 3 replies
  • 0 likes
  • 203 Views
  • 3 replies
  • 0 likes

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