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Ongoing Issues

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • AFCM6456
  • Casual Listener
  • 42537 Views
  • 65 replies
  • 25 likes
  • 42537 Views
  • 65 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 878061 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 878061 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26370 Views
  • 4 replies
  • 0 likes
  • 26370 Views
  • 4 replies
  • 0 likes

S7 edge no internet connection, but internet go well with all others apps

Since i restart my Samsung galaxy s7 edge, spotify works only with wi-fy connection, saying there is no internet connection when i'm on 4g, but all the others apps work. Also i can't open the helps page from crome. i've tryed to reinstall and i saw i...

  • Casual Listener
  • Since i restart my Samsung galaxy s7 edge, spotify works only with wi-fy connection, saying there is no internet connection when i'm on 4g, but all the others apps work. Also i can't open the helps p...
  • Francescoarnald
  • Casual Listener
  • 427 Views
  • 3 replies
  • 0 likes
  • 427 Views
  • 3 replies
  • 0 likes

When I click on a daily mix, I can't switch daily mixes

when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because I can't switch if I don't like the the song.

  • Visitor
  • when I click on a daily mix playlist, it locks me out of the other ones. it used to be it would just lock me out of one, but now it locks me out of all 3 of the other ones, and it's horrible, because...
  • Joe
  • Community Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

Spotify don't work

Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?

  • Visitor
  • Help, Spotify work with wifi but not with 3G , i have tried to install on Android 3 times but still don't work, what i have to do?
  • user-removed
  • Not applicable
  • 1250 Views
  • 5 replies
  • 0 likes
  • 1250 Views
  • 5 replies
  • 0 likes

Solved!! Can't find party mode

Hi !I can't find the party mode to have a non-stop DJ mix....

  • Visitor
  • Hi ! I can't find the party mode to have a non-stop DJ mix....
  • Joe
  • Community Legend
  • 10914 Views
  • 5 replies
  • 0 likes
  • 10914 Views
  • 5 replies
  • 0 likes

Downloaded songs disappeared after automatic logout in Cuba. Songs are still taking up storage.

So I'm on my third day out of 29 in Cuba. This morning I woke up and wanted to play some of my music I've downloaded on Spotify. It's about 10GBs of music. When I try to go into Spotify I'm logged out and cannot connect because there is no Internet.S...

  • Casual Listener
  • So I'm on my third day out of 29 in Cuba. This morning I woke up and wanted to play some of my music I've downloaded on Spotify. It's about 10GBs of music. When I try to go into Spotify I'm logged ou...
  • frederii
  • Casual Listener
  • 1697 Views
  • 2 replies
  • 0 likes
  • Android
    cuba
    oneplus 2
  • 1697 Views
  • 2 replies
  • 0 likes

Saving and sending a QR code on Android (Galaxy S7)

Hello I wonder if anyone can help Please!I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "Share" but that just sends a link and some text, doesn'...

  • Casual Listener
  • Hello I wonder if anyone can help Please! I'm trying to save the QR code on my android device and I can't manage it. I have to screenshot and then send thst image to friends. I've tried clicking "...
  • 746 Views
  • 0 replies
  • 1 likes
  • 746 Views
  • 0 replies
  • 1 likes

Solved!! streaming to airplay device on android?

Hi all, I'm currently using Google play music as my streaming app but unfortunately google does not allow music data to be sent to 3rd party apps meaning I cannot stream it to my airplay device connected to my stereo without my device being rooted. W...

  • Casual Listener
  • Hi all,    I'm currently using Google play music as my streaming app but unfortunately google does not allow music data to be sent to 3rd party apps meaning I cannot stream it to my air...
  • alexkgl
  • Newbie
  • 86201 Views
  • 8 replies
  • 2 likes
  • 86201 Views
  • 8 replies
  • 2 likes

CM Locker - album art

In my Android device application uses CM Locker. On the device Sony Xperia M5, Android 6.0 mi from the lock screen display album art. On older devices M2 Xperia Android 5.1.1 my album art display. In the past, however, I did not have this problem, I ...

  • Roadie
  • In my Android device application uses CM Locker. On the device Sony Xperia M5, Android 6.0 mi from the lock screen display album art. On older devices M2 Xperia Android 5.1.1 my album art display. In...
  • user-removed
  • Not applicable
  • 459 Views
  • 1 replies
  • 0 likes
  • 459 Views
  • 1 replies
  • 0 likes

'geen opslagruimte gevonden' ('no memory space found') on Sony Z5: Spotify cannot be opened anymore

I recently replaced my Sony Z2 for a Sony Z5. On my Z2 Spotify worked perfectly and I expected the same with my Z5. I downloaded the most recent Spotify app and installed it on my Z5 and everything appeared to be working. I can open Spotify (Premium)...

  • Newbie
  • I recently replaced my Sony Z2 for a Sony Z5.   On my Z2 Spotify worked perfectly and I expected the same with my Z5.   I downloaded the most recent Spotify app and installed it on my Z...
  • Wimm0
  • Newbie
  • 1155 Views
  • 5 replies
  • 3 likes
  • 1155 Views
  • 5 replies
  • 3 likes

Cant download spotify in spain or andorra

I've recently got a galaxy S7 in Andorra and when i try to find spotify on the app store it doesn't show up. If I look through the browser I can find the link to install but when I click on it it takes me to right page on the app store but it says th...

  • Newbie
  • I've recently got a galaxy S7 in Andorra and when i try to find spotify on the app store it doesn't show up. If I look through the browser I can find the link to install but when I click on it it tak...
  • AASU
  • Newbie
  • 558 Views
  • 1 replies
  • 0 likes
  • 558 Views
  • 1 replies
  • 0 likes

How do I exit the latest version?

The latest version of the Android app doesn't seem to have a Close/Exit function. When I finish listening, I don't want it running in the background.

  • Newbie
  • The latest version of the Android app doesn't seem to have a Close/Exit function. When I finish listening, I don't want it running in the background.
  • kingpetty-ca
  • Newbie
  • 763 Views
  • 4 replies
  • 1 likes
  • 763 Views
  • 4 replies
  • 1 likes

Parrot asteroid spotify problem PLEASE HELP

Ive recently had a parrot asteroid ftted in my car. Ive signed in and everything is working fine, apart from it wont load any of my playlists up apart from the 'starred' playlist which just says 'loading' underneath but just stays like it forever loa...

  • Newbie
  • Ive recently had a parrot asteroid ftted in my car. Ive signed in and everything is working fine, apart from it wont load any of my playlists up apart from the 'starred' playlist which just says 'loa...
  • Toutouille83
  • Newbie
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Spotify app is going to connect with unexpected bluetooth device.[Bluetooth/AVRCP]

I cannot transfer measurement data from OMRON blood pressure monitor to OMRON app after install Spotify. I can transfer if uninstalled Spotify. OMRON app will connect to the device by bluetooth LE. It seems that Spotify will connect by bluetooth or b...

  • Newbie
  • I cannot transfer measurement data from OMRON blood pressure monitor to OMRON app after install Spotify. I can transfer if uninstalled Spotify. OMRON app will connect to the device by bluetooth LE. I...
  • 311 Views
  • 0 replies
  • 0 likes
  • 311 Views
  • 0 replies
  • 0 likes

Solved!! Google Play gift card to purchase Premium?

Hello, I just recently purchased a $25 Google Play card and added it to my google account on the Play Store. Is there a way to obtain Spotify Premium from my Google Play account? I read in some places that it isn't true and I read in some places that...

  • Newbie
  • Hello,   I just recently purchased a $25 Google Play card and added it to my google account on the Play Store. Is there a way to obtain Spotify Premium from my Google Play account? I read in...
  • user-removed
  • Not applicable
  • 64907 Views
  • 8 replies
  • 8 likes
  • card
    Gift Card
    google play
    Premium
    Spotify Premium
  • 64907 Views
  • 8 replies
  • 8 likes

Issue Downloading Albums Or Playlists

Hello, Im having troubles with downloading songs. I configured the option to download songs with mobile data, but is not working. When I click the download button it says I must see the configuration options to enable it... I attached two images

  • Casual Listener
  • Hello, Im having troubles with downloading songs. I configured the option to download songs with mobile data, but is not working. When I click the download button it says I must see the configuration...
  • LarenzMejia
  • Casual Listener
  • 416 Views
  • 2 replies
  • 0 likes
  • 416 Views
  • 2 replies
  • 0 likes

Still No Equalizer for Android???

How can there be no Equalizer for the Android app. I have been missing this for a year++. This whole time knowing my music could have souded tons better!Now I'm fed up, and will start seriously to look for other options for my music!I have a Huawei P...

  • Newbie
  • How can there be no Equalizer for the Android app. I have been missing this for a year++. This whole time knowing my music could have souded tons better! Now I'm fed up, and will start seriously to ...
  • CryticalAce
  • Community Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Import local files option missing.

In the beginning I was able to import my local files, then the option just disappears, I tried to reinstall the app but the option still missing (even the one that let you choose the storage). Now, I can't play any of my local music files.Any idea? T...

  • Newbie
  • In the beginning I was able to import my local files, then the option just disappears, I tried to reinstall the app but the option still missing (even the one that let you choose the storage). Now, I...
  • Joe
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

Notifiche

Non riesco a ricere le notifiche dei muovi brani usciti sul cellulare (huaweii p9 lite)

  • Newbie
  • Non riesco a ricere le notifiche dei muovi brani usciti sul cellulare (huaweii p9 lite)
  • 669 Views
  • 0 replies
  • 0 likes
  • 669 Views
  • 0 replies
  • 0 likes

Solved!! Playlist

Hi, i follow some playlist on spotify and for example it says '20 songs' but i can only see like 5 songsIt happens in like 6 playlist i follow, I already tried disinstall it but nothing changed. What can I do?

  • Casual Listener
  • Hi, i follow some playlist on spotify and for example it says '20 songs' but i can only see like 5 songs It happens in like 6 playlist i follow, I already tried disinstall it but nothing changed. Wh...
  • Chiarasshi
  • Casual Listener
  • 455 Views
  • 2 replies
  • 0 likes
  • 455 Views
  • 2 replies
  • 0 likes

Spotify Connect Issue

Is there a way to use Spotify on 2 devices at the same time with the SAME account without triggering Spotify Connect?

  • Newbie
  • Is there a way to use Spotify on 2 devices at the same time with the SAME account without triggering Spotify Connect?
  • seahorsepip
  • Regular
  • 437 Views
  • 2 replies
  • 0 likes
  • 437 Views
  • 2 replies
  • 0 likes