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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

395183 Views

546 replies

35 likes

Account
Free
  • 395183 Views
  • 546 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8402 Views

0 replies

7 likes

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Superuser Contribution Sleep time for all

The timer function was recently removed for alot of users and is something that makes using the app a necessity for alot of people. Some people may be able to use it but disabling it can and does cause issues for alot of people. If leaving the platfo...

Visitor

The timer function was recently removed for alot of users and is something that makes using the app a necessity for alot of people. Some people may be able to use it but disabling it can and does cau...

Eni

Moderator

1025 Views

1 replies

0 likes

  • 1025 Views
  • 1 replies
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Superuser Contribution First load is slow while using mobile data

PlanPremiumCountryLithuaniaDeviceXiaomi Redmit Note 8 ProOperating SystemMIUI Global 12.0.5 (Android version 10 QP1A. 190711.020) My Question or IssueWhen opening Spotify, the initial load is very slow (home page/search page takes around 30-60 second...

Newbie

Plan Premium Country Lithuania Device Xiaomi Redmit Note 8 Pro Operating System MIUI Global 12.0.5 (Android version 10 QP1A. 190711.020)   My Question or Issue When opening Spotify, th...

Joan

Moderator

486 Views

1 replies

0 likes

  • 486 Views
  • 1 replies
  • 0 likes

Superuser Contribution Turn off shuffle for Audiobooks

Is there a way to turn off shuffle for audiobooks in the Free Version?

Visitor

Is there a way to turn off shuffle for audiobooks in the Free Version?

Enonimouse

Visitor

3393 Views

2 replies

0 likes

audibook
shuffle
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  • 2 replies
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Superuser Contribution Why can't I preview suggested songs before putting them on my playlist?

When I tap "Add to this playlist" I'm not allowed to preview and listen to a clip of any of the suggested songs anymore. It only lets me listen to clips of my liked songs. Is this a premium feature now? I'm on android and I'm a free user.

Casual Listener

When I tap "Add to this playlist" I'm not allowed to preview and listen to a clip of any of the suggested songs anymore. It only lets me listen to clips of my liked songs. Is this a premium feature n...

DeluluCarrot

Casual Listener

1073 Views

4 replies

1 likes

  • 1073 Views
  • 4 replies
  • 1 likes

Superuser Contribution Mobile app doesn't recognize me as a subscribr...laptop is fine

Mobile just changed??? Reinstalled app still doesn't recognize me and no access to my playlists...advises me to make my first playlist

Visitor

Mobile just changed??? Reinstalled app still doesn't recognize me and no access to my playlists...advises me to make my first playlist

Yordan

Moderator

659 Views

1 replies

0 likes

  • 659 Views
  • 1 replies
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Superuser Contribution "Exclude from taste profile" option not available

"Exclude from taste profile" option not available when clicking the 3 dots on a playlist using the desktop app as well as Android app.

Visitor

"Exclude from taste profile" option not available when clicking the 3 dots on a playlist using the desktop app as well as Android app.

Susan_GP

Moderator

1226 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Like and Dislike are on top of each other

PlanPremiumCountryIsraelDeviceSamsung Galaxy 10+Operating SystemAndroid 12Version8.8.50.466My IssueIn my liked songs playlist, when I use Smart Shuffle, I'm encountering an issue that the Like and Dislike buttons are on top of each other. Like in thi...

Casual Listener

Plan Premium Country Israel Device Samsung Galaxy 10+ Operating System Android 12 Version 8.8.50.466 My Issue In my liked songs playlist, when I use Smart Shuffle, I'm encountering an issu...

Eni

Moderator

623 Views

3 replies

0 likes

  • 623 Views
  • 3 replies
  • 0 likes

App is just plain bad Tech

PlanPremiumCountryColombiaDeviceRedmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plusOperating SystemiOS, Android My Question or IssueThis app... I don't want to be mean or anything, but... It's garbage. You need to redesign it from scratch. I...

Visitor

Plan Premium Country Colombia Device Redmi note 4x, Redmi note 7, Redmi note 8 pro, iPhone 6 plus Operating System iOS, Android   My Question or Issue This app... I don't want to be me...

user-removed

Not applicable

1286 Views

2 replies

4 likes

Bug Playlist
bugs
Bugs issues
errors
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  • 2 replies
  • 4 likes

Downloaded Songs not being recognized

I just turned on my phone (sony xperia z5) and opened Spotify to find at that all of my downloaded songs were not recognized as downloaded anymore, and the "available offline" tab is unchecked for all of them. The data is still on my SD Card (about 1...

Casual Listener

I just turned on my phone (sony xperia z5) and opened Spotify to find at that all of my downloaded songs were not recognized as downloaded anymore, and the "available offline" tab is unchecked for al...

Professor_Ale

Casual Listener

4416 Views

6 replies

0 likes

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  • 6 replies
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Superuser Contribution Spotify search not working on s1 android

In the last few days I noticed that when I search the only results that show is Amazon Music, Spotify results don't show up. It works on ios but not on Android. I've removed the Spotify service and re added it with no change. I've uninstalled then re...

Visitor

In the last few days I noticed that when I search the only results that show is Amazon Music, Spotify results don't show up. It works on ios but not on Android. I've removed the Spotify service and r...

Lyubka

Moderator

359 Views

1 replies

0 likes

  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution the lyric doesn't show up

i think it's only premium provided lyric, but when i see my friend acc she can see the lyric even she's not premiun user

Visitor

i think it's only premium provided lyric, but when i see my friend acc she can see the lyric even she's not premiun user

Lyubka

Moderator

413 Views

1 replies

2 likes

  • 413 Views
  • 1 replies
  • 2 likes

Superuser Contribution Qué puedo hacer para iniciar sesión en mi teléfono ?

Instale la aplicación y no puedo iniciar sesión de ninguna manera, ya desinstale y volví a instalar la aplicación, borre el cache y reinicie el teléfono, pero sigue sin dejarme entrar a la aplicación.

Visitor

Instale la aplicación y no puedo iniciar sesión de ninguna manera, ya desinstale y volví a instalar la aplicación, borre el cache y reinicie el teléfono, pero sigue sin dejarme entrar a la aplicación...

Lyubka

Moderator

531 Views

1 replies

0 likes

  • 531 Views
  • 1 replies
  • 0 likes

Why do I get Offline message?

Have for a week now (?) got an message that I'm Offline. Have Internet connection for everything else on my Android 12 mobile.Can play already downloaded music...(Have payed my bills)Do se my cryptic UID, in the app.Now playing from Chrome, have been...

Visitor

Have for a week now (?) got an message that I'm Offline. Have Internet connection for everything else on my Android 12 mobile. Can play already downloaded music... (Have payed my bills) Do se my...

Yuhoo

Music Fan

655 Views

1 replies

0 likes

  • 655 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect doesn't work.

My Spotify Connect doesn't work or is lagging extrem. I need multiple tries to connect to any device in my network. I resetted my entire network/router also deleted cache, app-data, the Spotify app itself and reinstalled it. Even reconnect the accoun...

Casual Listener

My Spotify Connect doesn't work or is lagging extrem. I need multiple tries to connect to any device in my network. I resetted my entire network/router also deleted cache, app-data, the Spotify app...

OscarDC

Moderator

1962 Views

5 replies

1 likes

  • 1962 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify app is not available for your device error

PlanPremiumCountryTurkeyDeviceSamsung Galaxy S21Operating SystemAndroid 13 My Question or IssueAfter the next system update of the device, the application could not receive the update. Currently, the Google Play store indicates that the application i...

Casual Listener

Plan Premium Country Turkey Device Samsung Galaxy S21 Operating System Android 13   My Question or Issue After the next system update of the device, the application could not receive t...

Alex

Spotify Legend

1753 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect lags in the last 8 seconds of EVERY song, when casting to soundbar

I'm using Spotify Connect with my JBL 5.1 sound bar.After casting Spotify to the bar and clicking Play, it takes about 10 seconds until it starts playing in the bar, then it plays the whole song smoothly, and then in the last 8-10 seconds of the song...

Regular

I'm using Spotify Connect with my JBL 5.1 sound bar. After casting Spotify to the bar and clicking Play, it takes about 10 seconds until it starts playing in the bar, then it plays the whole song sm...

Alex

Spotify Legend

1870 Views

7 replies

0 likes

  • 1870 Views
  • 7 replies
  • 0 likes

Solved!! Spotify does not play search results with Google assistant voice search

Hi community,my problem is the following:I'm using the Google assistant voice search (for ex. in android auto) to play a song from spotify (free version). Spotify then opens and plays the correct artist but chooses another song. For example:I search ...

Casual Listener

Hi community, my problem is the following: I'm using the Google assistant voice search (for ex. in android auto) to play a song from spotify (free version). Spotify then opens and plays the cor...

r_87gn-c0nidj

Newbie

1623 Views

2 replies

0 likes

  • 1623 Views
  • 2 replies
  • 0 likes

Solved!! Spotify on android will not play anything

Today, I have not been able to play anything from the Spotify app. I have tried force stopping, clearing cache, redownloading, and logging out and in, and I cannot get anything to play.

Music Fan

Today, I have not been able to play anything from the Spotify app. I have tried force stopping, clearing cache, redownloading, and logging out and in, and I cannot get anything to play.

cihenneberger29

Music Fan

523 Views

1 replies

0 likes

  • 523 Views
  • 1 replies
  • 0 likes

Spotify does not detect speakers with AudioCast

Hi,I've been using spotify with AudioCast M5 for over a year and in the last couple of weeks spotify no longer identifies the device.I've reinstalled AudioCast, reset to factory settings, removed cached memory. I followed the same steps with Spotify....

Casual Listener

Hi, I've been using spotify with AudioCast M5 for over a year and in the last couple of weeks spotify no longer identifies the device. I've reinstalled AudioCast, reset to factory settings,  r...

_kreplik

Visitor

7781 Views

18 replies

2 likes

  • 7781 Views
  • 18 replies
  • 2 likes