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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

396048 Views

546 replies

35 likes

Account
Free
  • 396048 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8454 Views

0 replies

7 likes

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Superuser Contribution Smart shuffle?

Hi, I could swear that I got the smart shuffle feature in my app a month ago or so but when I check today, it isn't there anymore?

Visitor

Hi, I could swear that I got the smart shuffle feature in my app a month ago or so but when I check today, it isn't there anymore?

Nordica

Gig Goer

898 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Spotify Playback Issue on ColorOS 13

Plan PremiumDevice Oppo Reno 8Z 5GOperating System ColorOS 13, Android 13 My Question or IssueAfter updating to ColorOS 13, everytime I switch apps, the Spotify app pauses for 3-5secs then plays again. It also happens when I lock and unlock the scree...

Newbie

Plan Premium Device Oppo Reno 8Z 5G Operating System ColorOS 13, Android 13   My Question or Issue After updating to ColorOS 13, everytime I switch apps, the Spotify app paus...

amanda456

Newbie

1266 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution Pixel Buds only pauses for 1 second

PlanPremiumCountry DeviceGoogle Pixel 7 Pro + Google Pixel Buds ProOperating SystemAndroid 13 My Question or IssueIf I launch my music through the phone (e.g. open Spotify app and push play) then the pause / play touch control on the buds works.Howev...

Regular

Plan Premium Country   Device Google Pixel 7 Pro + Google Pixel Buds Pro Operating System Android 13   My Question or Issue If I launch my music through the phone (e.g. open ...

MissedAlarm-LostJob

Regular

4722 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution The volume on Spotify on my phone shows that it's up all the way but is low

Even though the volume level is at the highest level, it is still quiet. Volume is the same at the top levels. This only happens while in the Spotify app.

Casual Listener

Even though the volume level is at the highest level, it is still quiet. Volume is the same at the top levels. This only happens while in the Spotify app.

MihailY

Moderator

556 Views

3 replies

0 likes

  • 556 Views
  • 3 replies
  • 0 likes

Superuser Contribution supprimer tous les telechargements spotify d'un autre appareil pour ecouter

comment je fait pour telecharger mes musique quand jai mon ordinateur et mon telephone qui non aucun telechargement supprimer tous les telechargements spotify d'un autre appareil pour ecouter en mode hors connection avec celui ci

Casual Listener

comment je fait pour telecharger mes musique quand jai mon ordinateur et mon telephone qui non aucun telechargement      supprimer tous les telechargements spotify d'un autre appare...

Joan

Moderator

3787 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Spotify always on my drop-down on my s22

When I do my drop down on my S22 Spotify is always there even when I slide it across and it leaves lime a notification would five it 20 mins and its back

Visitor

When I do my drop down on my S22 Spotify is always there even when I slide it across and it leaves lime a notification would five it 20 mins and its back

Yordan

Moderator

1264 Views

1 replies

0 likes

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  • 1 replies
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Podcast show page not showing

When I search for a podcast on my android phone and click on it, it goes straight to the episode list. This means I can't follow (or unfollow..) a podcast.Thank you

Visitor

When I search for a podcast on my android phone and click on it, it goes straight to the episode list. This means I can't follow (or unfollow..) a podcast. Thank you

Amay

Spotify Star

263 Views

1 replies

0 likes

  • 263 Views
  • 1 replies
  • 0 likes

Superuser Contribution I need to change my billing date

I saw on Google that they said I should cancel my subscription and reinstate on the day that I want it debited but this is not workin, how do I change my billing date to a date that suits me

Visitor

I saw on Google that they said I should cancel my subscription and reinstate on the day that I want it debited but this is not workin, how do I change my billing date to a date that suits me

Dian

Spotify Legend

418 Views

1 replies

0 likes

  • 418 Views
  • 1 replies
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Solved!!Superuser Contribution Update Spotify with the new Android 13 media controls

PlanPremiumCountryUSDeviceGoogle Pixel 5Operating SystemAndroid 13My Question or IssueThe Spotify team should really update the app to support Android 13's new media controls. You can see in the screenshots to see the difference between Spotify and Y...

Regular

Plan Premium Country US Device Google Pixel 5 Operating System Android 13 My Question or Issue The Spotify team should really update the app to support Android 13's new media controls. You c...

Jnss98b

Regular

6552 Views

5 replies

10 likes

  • 6552 Views
  • 5 replies
  • 10 likes

Superuser Contribution no puedo escuchar las canciones que tengo descargadas sin conexión a intern

No puedo escuchar mis canciones que tengo descargadas sin conexión a internet, tengo el plan premium y al momento de no tener internet no puedo escuchar mis playlist descargadas, necesito que me den solución por favor.

Visitor

No puedo escuchar mis canciones que tengo descargadas sin conexión a internet, tengo el plan premium y al momento de no tener internet no puedo escuchar mis playlist descargadas, necesito que me den ...

Dian

Spotify Legend

262 Views

1 replies

0 likes

  • 262 Views
  • 1 replies
  • 0 likes

Superuser Contribution Book Podcasts not Playing in Chronological Order

I'm trying to listen to a podcast that very much needs to stay in chronological order. When I set up the sorting so that the playlist looks in correct order, the queue still shows it backwards. When I change the Date arrow to the opposite direction, ...

Casual Listener

I'm trying to listen to a podcast that very much needs to stay in chronological order. When I set up the sorting so that the playlist looks in correct order, the queue still shows it backwards. When ...

Dian

Spotify Legend

876 Views

3 replies

3 likes

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  • 3 replies
  • 3 likes

Superuser Contribution Music stop when open other App.

Hi,I am using sony wh 1000mx4 headphones and every time that i am opening another app the muaic turn off.The application doesn't produce any sound. For example i can open a web page and the music will turn off.Kindly advice if you have solution to th...

Visitor

Hi, I am using sony wh 1000mx4 headphones and every time that i am opening another app the muaic turn off. The application doesn't produce any sound. For example i can open a web page and the mus...

MihailY

Moderator

348 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Meine playlist der Woche beinhaltet jede Woche 50% ausgeblendete songs

Meine playlist der Woche beinhaltet jede Woche Songs, die ich als "bitte nicht spielen" markiert habe. Ich mag diese Songs nicht. Ich möchte sie nicht erneut vorgeschlagen bekommen. Obwohl sie markiert sind, werden sie vorgeschlagen. Warum?

Regular

Meine playlist der Woche beinhaltet jede Woche Songs, die ich als "bitte nicht spielen" markiert habe. Ich mag diese Songs nicht. Ich möchte sie nicht erneut vorgeschlagen bekommen. Obwohl sie markie...

musambani

Regular

733 Views

4 replies

0 likes

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Superuser Contribution Unable to pause/stop spotify with alexa or google assistant

I have a spotify family plan with spotify installed on my fire tablet 10 plus. I have both alexa and google assistant installed. I can start spotify with both alexa and google assistant however I can't pause or stop spotify with either alexa or googl...

Casual Listener

I have a spotify family plan with spotify installed on my fire tablet 10 plus. I have both alexa and google assistant installed.  I can start spotify with both alexa and google assistant however...

mgarnel

Newbie

2580 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Songs don't play at the beginning

PlanPremiumCountryUSDevice(Moto G Stylus 5G) My Question or IssueEvery so often, random songs won't play at the beginning, and before you ask,I do have crossfade on set to 8 seconds, but the song won't start at 8 seconds.The song starts a whole 1 min...

Visitor

Plan Premium Country US Device (Moto G Stylus 5G)   My Question or Issue Every so often, random songs won't play at the beginning, and before you ask, I do have crossfade on set to 8 se...

Eni

Moderator

2249 Views

7 replies

0 likes

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  • 7 replies
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Superuser Contribution Editing the playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, good evening. As a premium member, I'm inclined to bring up a suggestion for a better...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  H...

Joan

Moderator

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes

Superuser Contribution sound cuts off in the middle of a song or podcast.

I'm using a Chromebook without the app, so just the website. The sound cuts off but the progress bar continues moving. I was talking with my daughter, we share an account, and she has the same problem. She is using Android samsung phone with the app....

Visitor

I'm using a Chromebook without the app, so just the website. The sound cuts off but the progress bar continues moving. I was talking with my daughter, we share an account, and she has the same prob...

AlejaR

Moderator

299 Views

1 replies

0 likes

  • 299 Views
  • 1 replies
  • 0 likes

How i save user name and password

Want to save my log in password so i want have to type in everytime i want to log in

Visitor

Want to save my log in password so i want have to type in everytime i want to log in

dinomight

Spotify Star

1127 Views

1 replies

0 likes

  • 1127 Views
  • 1 replies
  • 0 likes

Shuffle not working at all

I see the shuffle symbol but when i push it it pauses instead. I signed out twice it worked for awhile. Now again not at all.

Visitor

I see the shuffle symbol but when i push it it pauses instead. I signed out twice it worked for awhile. Now again not at all.

dinomight

Spotify Star

344 Views

1 replies

0 likes

  • 344 Views
  • 1 replies
  • 0 likes