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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

WilhelmReich

Newbie

394634 Views

546 replies

35 likes

Account
Free
  • 394634 Views
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  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8386 Views

0 replies

7 likes

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Solved!! Will Spotify play music without an SD card?

I removed my SD card from my Galaxy Note II and I have come to find out that i can't play anything on the Spotify app. I get the below error message. "We found no place to store our data, please check that you have a working SD card and free space" I...

Regular

I removed my SD card from my Galaxy Note II and I have come to find out that i can't play anything on the Spotify app. I get the below error message.    "We found no place to store our ...

user-removed

Not applicable

5584 Views

3 replies

0 likes

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Mac OK, Android Not

I have 501 tracks on my iPod which transferred pretty easily to my Mac Air. However, on my Samsung S4 out of the 501 tracks maybe 30 are showing as available. The other 470 are grayed out and when I click on one it say's "The track is not available"....

Newbie

I have 501 tracks on my iPod which transferred pretty easily to my Mac Air.  However, on my Samsung S4 out of the 501 tracks maybe 30 are showing as available.  The other 470 are grayed out...

Peter__

Community Legend

789 Views

2 replies

0 likes

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My Offline playlist cant load while offline.(SGS3)

My offline playlist cant load if i start spotify without any data connection but once i go online for a couple of seconds it can load and i can go offline again with my hold list working. The last played song before i quit spotify the last time alway...

Casual Listener

My offline playlist cant load if i start spotify without any data connection but once i go online for a couple of seconds it can load and i can go offline again with my hold list working. The last pl...

xyrcncp

Regular

1206 Views

3 replies

0 likes

Offline playlists unavailable
sgs3
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Where are the Followers and Following lists on my Android App?

Paid for premium account so I can listen to artists in the "Following" list that I've accrued on my desktop. DL'ed the app on my Galaxy Nexus and synced to my premium account only to find that those lists are MISSING!!! @#O@*!!! There is a "Friends" ...

Regular

Paid for premium account so I can listen to artists in the "Following" list that I've accrued on my desktop.  DL'ed the app on my Galaxy Nexus and synced to my premium account only to find that ...

Joe

Community Legend

8714 Views

8 replies

0 likes

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  • 8 replies
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I don't have the problem it's saying it's having

I have an Android tablet, not the phone. Two days ago all the sudden the screen froze when I was skipping songs and then spotify stopped working and now it has a big problem, it said 'Downloaded playlists will play here' and then under playlists it s...

Regular

I have an Android tablet, not the phone. Two days ago all the sudden the screen froze when I was skipping songs and then spotify stopped working and now it has a big problem, it said 'Downloaded play...

Joe

Community Legend

805 Views

2 replies

0 likes

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  • 2 replies
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Change the Android widget so that it tells Android that Spotify is the current AVRCP app

## Site This message is at * [GitHub](https://github.com/mirror/spotify/issues/1) because it parse Markdown that makes it easier to read a message* [Spotify Ideas](http://community.spotify.com/t5/Spotify-Ideas/Change-the-Android-widget-so-that-it-tel...

Regular

## Site This message is at * [GitHub](https://github.com/mirror/spotify/issues/1) because it parse Markdown that makes it easier to read a message * [Spotify Ideas](http://community.spotify.com/...

Marco

Community Legend

1525 Views

1 replies

0 likes

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  • 1 replies
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download directory???

When I download music from spotify app, where does the downloaded songs go to???? I can't find it...

Casual Listener

When I download music from spotify app, where does the downloaded songs go to???? I can't find it...

Joe

Community Legend

5493 Views

1 replies

0 likes

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  • 1 replies
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Expanded Notifications: How to enable?

Hallo community,I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed.When Spotify is running i the Background i normally have the buttons backwards, pause and foreward. Also the titelcove...

Casual Listener

Hallo community, I've a question about the spotify function on the slidedown menu, where all options and shortcut buttons are placed. When Spotify is running i the Background i normally have th...

mayday2708

Casual Listener

1144 Views

3 replies

0 likes

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Solved!! Choose where to put the offline storage?

Hi I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but i really want a option that i can choose my self where to storage my spotify. If i have 10 GB on my mobile storage, and 16 MB...

Music Fan

Hi 🙂 I know that the new update makes the storage choose itself where to save the offline lists and everything no spotify, but  i really want a option that i can choose my self where to storag...

Joe

Community Legend

1421 Views

5 replies

0 likes

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Solved!! Spotify doesn't work on Samsung Galaxy SIII

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.. So far Spotify app worked great with my Samsung Ga...

Casual Listener

I've had Premium account with Spotify for some time now (a year? two?). The only reason I keep Premium account is because I can sync music to my phone: without this feature - I don't really need it.....

Joe

Community Legend

1001 Views

3 replies

0 likes

  • 1001 Views
  • 3 replies
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Can't download spotify app from appstore

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet! I really love spotify and I use it all the time o...

Newbie

I have spotify premium from Norway, but I study in Hungary. Recently I had to purchase a new phone here in Hungary,and now I can't get spotify on my phone since it hasn't been launched in Hungary yet...

Joe

Community Legend

585 Views

1 replies

0 likes

  • 585 Views
  • 1 replies
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Spotify WiFi Sync Stuck on Pending

Hi all, When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for the issue.

Newbie

Hi all,   When attempt to sync my local files to Spotify via WiFi, it never goes past "pending". This is on a new Moto X. I've searched through the forums, and I couldn't find a solution for...

Joe

Community Legend

4686 Views

1 replies

0 likes

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  • 1 replies
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Spotify sees no empty space on phone

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexus S, Android 4.1.2, rooted) I got the message that ...

Casual Listener

Hello, I recently made my account "premium", in order to be able to listen to my playilists offline. While everything is fine on my Windows, when I tried syncing my Android phone (Samsung Google Nexu...

NicolasM

Casual Listener

626 Views

2 replies

0 likes

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Solved!! Album art color is washed out

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue? Here are some screenshots:

Regular

I'm using a Samsung Galaxy S3. I've noticed that album artwork seems to have too much white in the images. Is this just me or is anyone else having this issue?   Here are some screenshots: ...

Rorey

Spotify

6269 Views

25 replies

0 likes

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  • 25 replies
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Not syncing

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscription.

Newbie

I have added room to my phone- purchased more memory even & it still isn't syncing. I have restarted phone, deleted & added the songs again. So frustrating!!! Thinking of canceling my subscri...

Peter__

Community Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
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Disable Lock Screen?

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've looked all through the setting, but I can't see how to...

Newbie

I'm actually looking to use DashClock extensions to control Spotify behavior on my Galaxy S3, but every time I'm playing music the lock screen widget gets in the way of all my other widgets. I've loo...

Peterabelard

Casual Listener

1316 Views

2 replies

2 likes

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  • 2 replies
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Cannot play local files

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a song, everything goes dead, and I check to find it te...

Casual Listener

So, my subscription run out the other day, and I can't afford to renew until Saturday. I have been listening to my local files on my android since then with no problem. Suddenly, halfway through a so...

389 Views

0 replies

0 likes

  • 389 Views
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No access to own playlists

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I am getting this message? It's very annoying

Newbie

Everytime I try to play any song on any of my playlist, a message pops up that says "only premium users can stream on demand." I've been a premium user for quite some time so I don't understand why I...

Thedev

Community Legend

381 Views

1 replies

0 likes

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Playback issues

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you!

Newbie

The music coming from my Android phone is mixed up and sounds demonic. I don't know what is wrong with it, but hopefully it can be fixed. Thank you! 

meahtenoha

Spotify

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
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Playback stops / is messed up after songs from "Social Distortion" or "Mike Ness"

Hi there! Subject sounds strange, but that's how it is. I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There are no errors with the playback until the point where Spotify has to play a song...

Visitor

Hi there!   Subject sounds strange, but that's how it is.   I have a Premium account and a playlist with about 1.500 songs for Offline usage on my Android phone / HTC. There ar...

Brent212

Roadie

994 Views

2 replies

0 likes

  • 994 Views
  • 2 replies
  • 0 likes