Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help for your Android mobile or tablet
PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...
Newbie
393242 Views
546 replies
35 likes
What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...
Spotify worked for me always fine. Great app so far and i am really a proud user of it. But since last week when Spotify is gonna to download some new songs my mobile (Samsung Galaxy s2) get every second a popup Download 0/23 but after an hour its st...
Spotify worked for me always fine. Great app so far and i am really a proud user of it. But since last week when Spotify is gonna to download some new songs my mobile (Samsung Galaxy s2) get every se...
Casual Listener
2006 Views
2 replies
0 likes
Kindle Fire first gen. Title says it all. Tried re-downloading Spotify to no avail. Anybody know anything else or able to point me in the right direction. Will be getting any updates for the Amazon store? Also having the problem where no albums are b...
Kindle Fire first gen. Title says it all. Tried re-downloading Spotify to no avail. Anybody know anything else or able to point me in the right direction. Will be getting any updates for the Amazon s...
Not applicable
1521 Views
5 replies
0 likes
Hello. As the topic says, when I use radio in Android Spotify (I am a free user) the album art and song information is dark and very hard to see. I was wondering if anyone had a similar problem, and if there is a fix. I have attached a picture to sho...
Hello. As the topic says, when I use radio in Android Spotify (I am a free user) the album art and song information is dark and very hard to see. I was wondering if anyone had a similar problem, and ...
Music Fan
1382 Views
12 replies
0 likes
I know it's not a wireless thing, because this happens even with songs that I've downloaded. I'm using a Motorola Atrix with Android, and I don't have any auto-task killing apps. I also run the phone on performance mode as far as the battery is conce...
I know it's not a wireless thing, because this happens even with songs that I've downloaded. I'm using a Motorola Atrix with Android, and I don't have any auto-task killing apps. I also ru...
Community Legend
1211 Views
5 replies
0 likes
Hi there. Is there any way to see: How far into a track I am Lengths of tracks in playlists Lengths of playlists Thanks.
Hi there. Is there any way to see: How far into a track I am Lengths of tracks in playlists Lengths of playlists Thanks.
Not applicable
5071 Views
4 replies
1 likes
Hi, Please excuse my ignorance of this subject I have just upgraded my account on my desktop to premium which should allow me to use it on my mobile, but I also previously opened a 48hour trial on my mobile using a different email address. The proble...
Hi, Please excuse my ignorance of this subject I have just upgraded my account on my desktop to premium which should allow me to use it on my mobile, but I also previously opened a 48hour trial on ...
Community Legend
379 Views
1 replies
0 likes
Dear community, I'm having issues getting my Spotify to work in offline mode on my Android phone. On the PC everyis working fine, I've got my license activated. But when I press offline mode on my phone it tells me that my license has been expired an...
Dear community, I'm having issues getting my Spotify to work in offline mode on my Android phone. On the PC everyis working fine, I've got my license activated. But when I press offline mo...
Spotify Legend
3157 Views
3 replies
0 likes
Hi. As the title says I need to ask someone from the Spotify team, and if someone want to discuss or something, it's okay for me I have an Samsung Galaxy S3 that runs Android of source, and I have a friend that has Iphone 4S and it runs on iOS someth...
Hi. As the title says I need to ask someone from the Spotify team, and if someone want to discuss or something, it's okay for me 😛 I have an Samsung Galaxy S3 that runs Android of sourc...
Spotify Legend
615 Views
3 replies
1 likes
Hi! First: I commented this to the Mobile Landscape mode Idea thread a while back: My Spotify does go vertical when connected to a car dock (Samsung Galaxy Note and Samsung Galaxy Note Car Dock). The ability is lacking from the iPhone/iPad support. I...
Hi! First: I commented this to the Mobile Landscape mode Idea thread a while back: My Spotify does go vertical when connected to a car dock (Samsung Galaxy Note and Samsung Gala...
Newbie
3668 Views
11 replies
1 likes
I activated my spotify premium trial and then when using spotify on my phone my playlists i made on the free version have gone and i've got all my old playlists i had on itunes appearing, i havent been able to check if they're showing on my computer....
I activated my spotify premium trial and then when using spotify on my phone my playlists i made on the free version have gone and i've got all my old playlists i had on itunes appearing, i havent b...
Casual Listener
514 Views
3 replies
0 likes
Cuando conecto la tableta al sistema de sonido vía bluetooth, el wifi se desconecta. No es un problema de la tableta porque he probado con distintas y distintos teléfonos. ¿Alguna idea?.Gracias
Cuando conecto la tableta al sistema de sonido vía bluetooth, el wifi se desconecta. No es un problema de la tableta porque he probado con distintas y distintos teléfonos. ¿Alguna idea?.Gracias
515 Views
0 replies
1 likes
When I try to delete an "unavailable track" (grayed out) from my "Liked from Radio" playlist, it deletes the song below, but not the unavailable song. Steps to reproduce: Go to a playlist Find a song that is grayed out Long press that song until the ...
When I try to delete an "unavailable track" (grayed out) from my "Liked from Radio" playlist, it deletes the song below, but not the unavailable song. Steps to reproduce: Go to a playl...
520 Views
0 replies
0 likes
Some time I have my phone on Devices, other times it doesn't work. It's my problem ? Let me know how i can download music already downloaded offline and pass it on my phone, without downloading it one more time with my phone connection. thanks a lot ...
Some time I have my phone on Devices, other times it doesn't work. It's my problem ? Let me know how i can download music already downloaded offline and pass it on my phone, without downloadi...
Community Legend
1393 Views
1 replies
0 likes
Premium user now for about 2 years and it worked fine on my old HTC Desire running Android 2.2. Since upgrading to a Galaxy S3 running Jelly Bean though I've noticed random single tracks disappearing from playlists in offline mode (sometimes only hou...
Premium user now for about 2 years and it worked fine on my old HTC Desire running Android 2.2. Since upgrading to a Galaxy S3 running Jelly Bean though I've noticed random single tracks disappearing...
Community Legend
292 Views
1 replies
0 likes
I have been using it on my HTC sensation for a while now on 4G, never have problems. This just started happening in the last week after an update. Itplays the song for a bit, then it just logs me off. I have tried everything, clearing data, reinstall...
I have been using it on my HTC sensation for a while now on 4G, never have problems. This just started happening in the last week after an update. Itplays the song for a bit, then it just logs me off...
Community Legend
473 Views
1 replies
0 likes
Three days ago and for no apparent reason the playback sound stopped on my Android smartphone. Other music programs I have play normally. Playlists transferred to my iPod also play normally. Tried uninstalling and reinstalling the app with no results...
Three days ago and for no apparent reason the playback sound stopped on my Android smartphone. Other music programs I have play normally. Playlists transferred to my iPod also play normally...
Community Legend
407 Views
1 replies
0 likes
Hi! I have been using Spotify Premium on my android for months. However, it just stopped playing my tracks. It wont play either the downloaded ones or stream while online. I tried reinstalling, too! Can you help me?
Hi! I have been using Spotify Premium on my android for months. However, it just stopped playing my tracks. It wont play either the downloaded ones or stream while online. I tried reinstalling, too! ...
Community Legend
398 Views
1 replies
0 likes
I signed out this a.m. and now my App doesn't work to get me back in. I tried signing back in another way and my playlists still dont appear. I went to the troubleshooting guide, but if I erase the App as suggested, I will lose all my data. I put a l...
I signed out this a.m. and now my App doesn't work to get me back in. I tried signing back in another way and my playlists still dont appear. I went to the troubleshooting guide, but if I...
Community Legend
364 Views
1 replies
0 likes
So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external storage of offline playlists? Much as I'm unwilling to...
So now that Spotify is useless on an Android phone (newly purchased 64Gb SD card completely redundant for storage purposes) can anyone recommend a Spotify alternative that will allow for external sto...
Newbie
7866 Views
12 replies
0 likes
So there was a new version of the Android app released on Wednesday. Not a peep from anyone at Spotify (as usual) and no change at all in the "What's New" section on Google Play. If there really is no difference then why was there a release? Please s...
So there was a new version of the Android app released on Wednesday. Not a peep from anyone at Spotify (as usual) and no change at all in the "What's New" section on Google Play. If there really is n...
Music Fan
680 Views
3 replies
1 likes
