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Solved!! Clear the queue

Plan : PremiumCountry : FranceDevice : Samsung XCover 5Operating System : Android 13Version : Spotify 8.8.96.364 My Question or IssueHello, For 2 weeks, i often have trouble with the songs queue. Playlist is added twice in the queue, or songs from th...

Newbie

djim43

Visitor

111493 Views

26 replies

3 likes

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  • 3 likes

Solved!! Spotify starts playing automatically when a bluetooth device is connected and phone makes a sound

PlanPremiumCountryNorwayDeviceSamsung S9Operating SystemAndroid 11 My Question or IssueWhenever a bluetooth device is connected to my phone, Spotify automatically starts playing the last song it was paused on if my phone makes any "noise". If I recie...

Casual Listener

佐藤アキラ

Gig Goer

224316 Views

144 replies

11 likes

Android
autoplay
bluetooth
  • 224316 Views
  • 144 replies
  • 11 likes

Solved!! Spotify controls no longer showing on lock screen

On my lock screen, the Spotify controls no longer appear as a permanent notification while music is playing. They are still present when I expand the notification bar on an unlocked phone, however.I have tried closing and reopening the app, logging o...

Casual Listener

Fsanchez101

Visitor

581627 Views

79 replies

3 likes

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  • 79 replies
  • 3 likes

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

vinylshrine

Music Fan

478800 Views

577 replies

40 likes

Account
Free
  • 478800 Views
  • 577 replies
  • 40 likes

unable to play my playlist.

I have several songs in my playlist, they will not play... i get a info button. With the syncing symbol in the back trying to sync. Help....

Newbie

I have several songs in my playlist, they will not play... i get a info button. With the syncing symbol in the back trying to sync. Help....

788 Views

0 replies

0 likes

  • 788 Views
  • 0 replies
  • 0 likes

Solved!! Crashing on HTC Desire Z

I have just upgraded to spotify premium and downloaded the spotify app to my HTC Desire Z. However when tapping on the icon I get just a black screen and then it crashes back to homescreen. I have tried reinstalling.Any suggestions? It's disappointin...

Casual Listener

I have just upgraded to spotify premium and downloaded the spotify app to my HTC Desire Z. However when tapping on the icon I get just a black screen and then it crashes back to homescreen. I have tr...

nickc01

Newbie

2541 Views

4 replies

0 likes

  • 2541 Views
  • 4 replies
  • 0 likes

Bug @ Android app

I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see nobody even listens to us (customers)? Come on people...

Regular

I haven't grown any more enthusiast from reading the topics and posts on this forum; I experienced an issue with the app crashing after each song I add to a playlist, offline or not, but now I see no...

Psychotoxic

Music Fan

1498 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Mobile/offline question?

Why won't it let me listen to most of my music offline ?it says "Track cannot be played offline."

Newbie

Why won't it let me listen to most of my music offline ? it says "Track cannot be played offline." 😕

799 Views

0 replies

0 likes

  • 799 Views
  • 0 replies
  • 0 likes

Bluetooth with Spotify application on Galaxy S ?

Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver.Sorry for bad english, I'm french.Thanks !

Newbie

Hello, this is my question, I wanted to know if it was possible to connect Spotify with bluetooth to a bluetooth receiver so I can emit wireless to a car radio or another receiver. Sorry for bad e...

badger

Music Fan

1788 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Automatic display rotation?

Hey guys, just startet to be a subscriber.And for what I see at the moment, Spotify is great for my purposes.But there's one thing about the mobile client that's a bit irritating:Due to the reason that I use music playing via bluetooth in my car (my ...

Casual Listener

Hey guys,   just startet to be a subscriber. And for what I see at the moment, Spotify is great for my purposes. But there's one thing about the mobile client that's a bit irritating: Due t...

subsinker

Casual Listener

1482 Views

2 replies

1 likes

  • 1482 Views
  • 2 replies
  • 1 likes

Closing on launch without warning... Unusable on mobile

I am running Samsung Nexus S on ICS. It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering them. (normal login not facebook) it shows a black screen and then...

Newbie

I am running Samsung Nexus S on ICS.    It has been running fine for a long time but recently (last month) when ever I try to launch the app it will ask for login details. After entering ...

licenced

Community Legend

1171 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Cover not well positionned on Galaxy Nexus

Hi, On my Galaxy Nexus my covers are not well positionned : I hadn't that problem on my HTC Desire.

Casual Listener

Hi,   On my Galaxy Nexus my covers are not well positionned :   I hadn't that problem on my HTC Desire. 😉

852 Views

0 replies

0 likes

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Sony Ericsson Xperia Neo

Dear, Is the Sony Ericsson Xperia Neo supported? http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369 I am asking this because the phone isn't in the list, but google did give some topics with people with questions about this phone and spoti...

Casual Listener

Dear,   Is the Sony Ericsson Xperia Neo supported?   http://www.allotelecom.be/nl/gsm/sony-ericsson-xperia-neo-369   I am asking this because the phone isn't in the list, but...

1050 Views

0 replies

0 likes

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  • 0 replies
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Synching question

This may be a silly question.If you enable files for offline, when in online mode does spotify play the local file or stream?Steve

Casual Listener

This may be a silly question. If you enable files for offline, when in online mode does spotify play the local file or stream? Steve

863 Views

0 replies

0 likes

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can't sign in

after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also try to re-install the app but nothing change.

Newbie

after entering my account details a window pop ups explaining me that spotify uses a lot of data and that it will be better to have internetflat after clicking ok it appears again and again. I also t...

klaproth604

Casual Listener

1524 Views

3 replies

0 likes

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  • 3 replies
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So... Spotify opened up in Germany... hooray... time to try it out on my Galaxy Nexus.... oh wait!

Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on the flagship Android device? As it stands, the app f...

Casual Listener

Really? How do you expect to launch a service properly in Germany (where every second person, it seems, is now running around with an Android device), when you can't get the app working properly on t...

merb

Casual Listener

1447 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! download spotify for archos?

My archos android device has no access to google play. Where can I manually download the spotify.apk?

Newbie

My archos android device has no access to google play. Where can I manually download the spotify.apk?  

SteveBrammer

Community Legend

3217 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Samsung Galaxy Ace - problems logging in

Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really don't help

Regular

Have a new Samsung Galaxy Ace (Gingerbread 2.3.5) and have downloaded Spotify, have premium account but when I try and login I get - Unknown error (error 112). Why? Error messages like this really do...

soonback

Newbie

1728 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Sync Android device with USB cable?

Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network Macbook Pro + HTC Sensation XE Happy for some help/Chrsitoffer

Newbie

Is there any addon so that I can sync with USB cable? I'am working for long periods at sea and onboard we have no wireless network   Macbook Pro + HTC Sensation XE   Happy for some help...

2392 Views

0 replies

8 likes

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  • 0 replies
  • 8 likes

Solved!! choose location for spotify offline files

Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card since it's bigger.

Newbie

Hello! I have an Motorola Razr with 8 gig internal memory availible for spotity and a memory card. is there an option to choose where to put the offline files? I rather have them om the memory card s...

Hestbank

Newbie

3001 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Old, Clunky, Lacking.....awful

Hey Guys, I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that come with it. My concerns, as a premium subscriber, is that...

Music Fan

Hey Guys,   I want to take a few minutes to write you and praise your desktop client and efforts that have gone into that product. It's great, it really is. I love the features, apps, etc that...

1028 Views

0 replies

3 likes

  • 1028 Views
  • 0 replies
  • 3 likes

Bug... Whenever I add song into a playlist, spotify adds it then logs off and back in..

I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave rhspsody and doing have this problem. Making playlis...

Roadie

I have noticed this from the get go, that spotify goes offline after adding anything to a playlist. This makes building a playlist very slow, cumbersome. It is a problem with the app. I chicago ave r...

930 Views

0 replies

0 likes

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  • 0 replies
  • 0 likes

synchronization problem htc tatto

Hello, Since a few days, I can't listen the music that I synchronized on my mobile.Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have expired (I am a premium member). On top of that, I can synchroniz...

Casual Listener

Hello,   Since a few days, I can't listen the music that I synchronized on my mobile. Also, from time to time, when launching the app, I get a pop up telling me that my 30 trial days have exp...

charlo

Casual Listener

1295 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Premium help!

I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!! Help .

Regular

I just upgraded to premium so I can use spotify on my phone, and on the computer it shows that I am a premium user....my phone says that I need to upgrade to premium???!!!  Help  . 

licenced

Community Legend

1137 Views

1 replies

0 likes

  • 1137 Views
  • 1 replies
  • 0 likes