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Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

Newbie

thstdbf

Newbie

391056 Views

545 replies

35 likes

Account
Free
  • 391056 Views
  • 545 replies
  • 35 likes

Android Alpha & Beta Programs

What are the Spotify Alpha and Beta programs? By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to...

Spotify

8175 Views

0 replies

7 likes

  • 8175 Views
  • 0 replies
  • 7 likes

Superuser Contribution No sound when connected with wired headset

PlanPremiumCountryUKDeviceOP5TOperating SystemAndroid 10Spotify Version8.5.98.984 My Question or IssueNo sound when connecting wired headphone while Spotify plays song (progress bar shows that song is playing.)At the same time, there's sound from oth...

Regular

Plan Premium Country UK Device OP5T Operating System Android 10 Spotify Version 8.5.98.984   My Question or Issue No sound when connecting wired headphone while Spotify plays song (p...

MrV17

Casual Listener

6027 Views

10 replies

0 likes

  • 6027 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Always Downloading

PlanPremiumCountryUSADeviceSamsung Z Fold 3Operating SystemAndroid 12 My Question or IssueThis is an ongoing issue and is very annoying. Whenever I open Spotify on my mobile, I get the notification of "downloading # out of # (93% complete)" or someth...

Newbie

Plan Premium Country USA Device Samsung Z Fold 3 Operating System Android 12   My Question or Issue This is an ongoing issue and is very annoying. Whenever I open Spotify on my mobile,...

Jango1960

Visitor

67457 Views

30 replies

14 likes

Android 12
Android Notification Interruptions
downloading
  • 67457 Views
  • 30 replies
  • 14 likes

Superuser Contribution Accidentally pressed remove download on Spotify playlist

Hi, I've accidentally pressed remove download on my big 80 hour Spotify playlist. I hit download again almost immediately after, but my songs are now all greyed out. I can see Spotify is still using 4GB of storage, which is clearly due to the songs f...

Newbie

Hi, I've accidentally pressed remove download on my big 80 hour Spotify playlist. I hit download again almost immediately after, but my songs are now all greyed out. I can see Spotify is still using ...

logicking

Visitor

3431 Views

2 replies

1 likes

  • 3431 Views
  • 2 replies
  • 1 likes

Superuser Contribution Android version 10 keep crushing

PlanPremiumCountryMalaysiaDeviceAndroid version 10 - system version V11.1.1_20200717.181308_SP16-EN-XOperating SystemAndroid 10 My Question or IssueThe spotify apps keep crushing right after open the apps.

Visitor

Plan Premium Country Malaysia Device Android version 10 - system version V11.1.1_20200717.181308_SP16-EN-X Operating System Android 10   My Question or Issue The spotify apps keep crus...

Dessi

Moderator

146 Views

1 replies

0 likes

  • 146 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues With (Built-In) Spotify App on BMW OS 9 (Android OS) iDrive

Plan: PremiumCountry: MalaysiaDevice: BMW iX1Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67 Ever since the (built-in) Spotify app got updated automatically from V4.9.x to V5.1 on BMW OS 9, it has been exhibiting these issues:Spotify no ...

Casual Listener

Plan: Premium Country: Malaysia Device: BMW iX1 Operating System: BMW OS 9 (Android OS), Firmware 11/2024.67   Ever since the (built-in) Spotify app got updated automatically from V4.9...

Dario70

Casual Listener

3889 Views

12 replies

1 likes

  • 3889 Views
  • 12 replies
  • 1 likes

Superuser Contribution [Android Auto] Larger playlists do not load when offline

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16 My Question or Issue In one of the last updates, I have had a new issue with using Spotify in Android Auto. When I go to select most playlists, they'll loa...

Casual Listener

Plan Premium Country USA Device Pixel 9 (also tested with Pixel 7) Operating System Android 16   My Question or Issue In one of the last updates, I have had a new issue with ...

coachhoach

Casual Listener

4254 Views

31 replies

5 likes

android auto
infinite loading
not loading
not responding
Playlist issues
  • 4254 Views
  • 31 replies
  • 5 likes

Solved!!Superuser Contribution "Want to watch the video?" pop-up when playing songs from Search. Can't listen on external device

Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue when I try to play a song from the search page on spotify, it gives me a notification "do you want to play the video?" And...

Casual Listener

  Plan Premium Country India Device Oppo Reno 10 5G Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue when I try to play a song from...

Yordan

Moderator

17096 Views

113 replies

56 likes

Search
speaker
spotify connect
video
  • 17096 Views
  • 113 replies
  • 56 likes

Solved!!Superuser Contribution Volume normalization malfunction

PlanPremiumCountryBelgiumDeviceSamsung Galaxy S20FEOperating SystemAndroid 13 My Question or IssueA day, around one month ago, I noticed that my audio quality had decreased. Like, songs that I had already listened to 20+ times suddenly seemed slightl...

Casual Listener

Plan Premium Country Belgium Device Samsung Galaxy S20FE Operating System Android 13   My Question or Issue A day, around one month ago, I noticed that my audio quality had decreased. ...

Devildoc99

Visitor

829 Views

7 replies

0 likes

  • 829 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Lyrics won't show due to "About the Artist" info showing instead

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't seem like it was thought through.

Gig Goer

With the latest update, artist information takes the place of lyrics for some artists. Considering there already is a way to see artist information, but no other way to see lyrics, this chage doesn't...

llucidtears

Visitor

79618 Views

96 replies

48 likes

about the artist
lyrics
  • 79618 Views
  • 96 replies
  • 48 likes

Load time longer than expected (+60 seconds) when internet connection is on.

PlanPremiumCountryUnited KingdomDeviceXQ-AT52 - Sony Xperia 1 IIOperating SystemAndroid 12 My Question or IssueWhen device is connected to internet, with any type of connection, loading time for downloades playlists is over 60 seconds. When device is...

Casual Listener

Plan Premium Country United Kingdom Device XQ-AT52 - Sony Xperia 1 II Operating System Android 12   My Question or Issue When device is connected to internet, with any type of connecti...

Amay

Spotify Star

175 Views

1 replies

0 likes

Android
performance
  • 175 Views
  • 1 replies
  • 0 likes

Superuser Contribution Settings unavailable on phone app

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and Video Quality settings are unavailable now.

Regular

Today I noticed that some of the setting were unavailable in the app on my phone. I have a Samsung Samsung Galaxy S8. The app says the Playback settings, Social settings, Audio Quality settings, and ...

gartoonz

Newbie

15803 Views

10 replies

5 likes

  • 15803 Views
  • 10 replies
  • 5 likes

Solved!!Superuser Contribution Galaxy Watch 8 Classic Add to Favorites Not Working Anymore

PlanFree/PremiumDeviceSamsung Galaxy Watch 8 Ultra Operating SystemOne UI 8.0 (Wear OS 6.0) My Question or IssueJust upgraded from my older Watch 4 to a Watch 8 Classic. Before with Spotify no matter where I was playing my music via Bluetooth or even...

Regular

Plan Free/Premium Device Samsung Galaxy Watch 8 Ultra  Operating System One UI 8.0 (Wear OS 6.0)   My Question or Issue Just upgraded from my older Watch 4 to a Watch 8 Classic. ...

ukergin

Gig Goer

6760 Views

39 replies

10 likes

Galaxy Watch 8 Classic
  • 6760 Views
  • 39 replies
  • 10 likes

Superuser Contribution Lyrics alignment in landscape mode

Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15 My Question or Issue Lyrics in landscape mode is aligned completely to the left, due to which the punch hole front camera is covering the 1st few letters of every line...

Regular

  Plan Free/Premium Device Android Mobile & Tablets Operating System Android 14 & 15   My Question or Issue Lyrics in landscape mode is aligned completely to the l...

rohith9696

Regular

380 Views

4 replies

0 likes

  • 380 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Can I see what date a song was added to my playlist on my android device?

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.comI'd like to know which date I added certain songs to a playlist of mine. The only answers I found are about how to do this...

Casual Listener

I only have access to Spotify on android devices (phone/tablet), either through the app or in the browser using open.spotify.com I'd like to know which date I added certain songs to a playlist of mi...

teghun

Visitor

90963 Views

15 replies

2 likes

  • 90963 Views
  • 15 replies
  • 2 likes

Superuser Contribution Auto Play Randomly Not Working with Bluetooth in a Car

I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. In the last 2-3 weeks, Spotify will not always automatic...

Regular

I am a Premium subscriber in the US with a Samsung A53 5G Phone, Android 15, most up-to-date version of the Spotify app, and a 2022 Subaru Infotainment console with the latest firmware updates. ...

Vasil

Moderator

1595 Views

10 replies

0 likes

bluetooth
bugs
  • 1595 Views
  • 10 replies
  • 0 likes

Superuser Contribution Buggy menu icons

PlanPremiumCountryHungaryDeviceSamsung A54Operating SystemAndroid 16Spotify version9.0.96.826 My Question or IssueHi!I've noticed that when using the 3-dot menu for podcast episodes in the Your Episodes list, the icons next to the actions change back...

Music Fan

Plan Premium Country Hungary Device Samsung A54 Operating System Android 16 Spotify version 9.0.96.826   My Question or Issue Hi! I've noticed that when using the 3-dot menu for pod...

MihailY

Moderator

477 Views

5 replies

0 likes

  • 477 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Autoplay not working

PlanPremiumCountryFinlandDeviceGalaxy A40Operating SystemAndroid version 11. One UI 3.1 My Question or IssueAutoplay has been working randomly for the past 5 years. Example, I have a playlist made by me and after the last song on the list ends it use...

Casual Listener

  Plan Premium Country Finland Device Galaxy A40 Operating System Android version 11. One UI 3.1   My Question or Issue Autoplay has been working randomly for the past 5 years. E...

Vi5

Casual Listener

468 Views

2 replies

0 likes

  • 468 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Sound stops after 1 second

When i play a song the sound stops after 1 second, when i click on a other timestep the sound comes backs for 1 second. The sound stops but the apps still shows playing. I already deleted cache, reinstalled the app en rebooted my phone (in different ...

Casual Listener

When i play a song the sound stops after 1 second, when i click on a other timestep the sound comes backs for 1 second. The sound stops but the apps still shows playing.   I already deleted ca...

fredrossperry

Casual Listener

19363 Views

8 replies

0 likes

  • 19363 Views
  • 8 replies
  • 0 likes

How do you speed up songs on Spotify?

How do you speed up songs on Spotify? I want to increase speed of songs that playing. Is there any way?

Music Fan

How do you speed up songs on Spotify? I want to increase speed of songs that playing. Is there any way? 

Úkonwa

Visitor

1588 Views

2 replies

1 likes

  • 1588 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Local files on my android greyed out and skipped in playlists, but can still be played otherwise?

PlanPremiumCountryUnited States DeviceSamsung Galaxy S10e, HP ENVY x360 Convertible 15m=dr0xxxOperating SystemAndroid 11, Windows 10 My Question or IssueA couple songs which come from my local files are skipped over in playlists and I can't figure ou...

Casual Listener

Plan Premium Country United States   Device Samsung Galaxy S10e, HP ENVY x360 Convertible 15m=dr0xxx Operating System Android 11, Windows 10   My Question or Issue A couple songs...

TaeKook92

Casual Listener

58299 Views

73 replies

7 likes

  • 58299 Views
  • 73 replies
  • 7 likes