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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 2630 Views
  • 0 replies
  • 3 likes
  • 2630 Views
  • 0 replies
  • 3 likes

Necesito bloquear un podcast

Es increíble que no se pueda bloquear un podcast cuando es una opción muy sencilla de hacer y muy simple, busco en g en el buscador y me aparece un podcast de gemidos que nunca he escuchado, incluso no sale ninguna reproducción en algún episodio por ...

  • Newbie
  • Es increíble que no se pueda bloquear un podcast cuando es una opción muy sencilla de hacer y muy simple, busco en g en el buscador y me aparece un podcast de gemidos que nunca he escuchado, incluso ...
  • 982 Views
  • 0 replies
  • 2 likes
  • 982 Views
  • 0 replies
  • 2 likes

Local File song shows wrong name

How can I get Spotify to use the names I've given to Local Files that I own? I have a number of recordings that I own, and I want the song names to be names that I choose when I import them into my private Spotify playlist. (A lot of this is because ...

  • Casual Listener
  • How can I get Spotify to use the names I've given to Local Files that I own?   I have a number of recordings that I own, and I want the song names to be names that I choose when I import them ...
  • 604 Views
  • 0 replies
  • 1 likes
  • local file
    Rename
  • 604 Views
  • 0 replies
  • 1 likes

one thing to bring back

what feature do you want the devs to bring back to spotify what would it be p.s i am not a spotify staff

  • Roadie
  • what feature do you want the devs to bring back to spotify what would it be  p.s i am not a spotify staff
  • 450 Views
  • 0 replies
  • 1 likes
  • App & Features
  • 450 Views
  • 0 replies
  • 1 likes

if i buy premium will i be charged on tthe same day i get it or will it only charge me at the end?

i am thinking of buying spotify premium but i am wondering if i buy it will i get charged on the same day or only at the end. and is it okay if i cancel anything without being charged or is that not possible?

  • Visitor
  • i am thinking of buying spotify premium but i am wondering if i buy it will i get charged on the same day or only at the end. and is it okay if i cancel anything without being charged or is that not ...
  • CalvinNishimura
  • Newbie
  • 2427 Views
  • 2 replies
  • 0 likes
  • 2427 Views
  • 2 replies
  • 0 likes

Playlistinabottle

Hi, is there any chance to open the playlistinabottle again to edit or delete it before the deadline?

  • Visitor
  • Hi,    is there any chance to open the playlistinabottle again to edit or delete it before the deadline? 
  • 207 Views
  • 0 replies
  • 0 likes
  • 207 Views
  • 0 replies
  • 0 likes

Sleep timer greyed out?

My sleep timer is greyed out on my music. I've noticed it's gone from a menu option, to a crescent moon symbol underneath the album art. I cannot seem to press the moon button to activate any sleep timer. Any fixes?

  • Visitor
  • My sleep timer is greyed out on my music. I've noticed it's gone from a menu option, to a crescent moon symbol underneath the album art. I cannot seem to press the moon button to activate any sleep t...
  • 383 Views
  • 0 replies
  • 1 likes
  • 383 Views
  • 0 replies
  • 1 likes

How do we listen to two different streams at once (multiple people in the house)?

I signed up for the Duo plan thinking it would mean our daughters can listen to their own music and we can listen to ours at the same time. Is that not possible? Thanks!

  • Visitor
  • I signed up for the Duo plan thinking it would mean our daughters can listen to their own music and we can listen to ours at the same time.   Is that not possible?   Thanks!
  • MateusM
  • Spotify Star
  • 355 Views
  • 1 replies
  • 0 likes
  • 355 Views
  • 1 replies
  • 0 likes

How do I get Car thing?

How do I get Car thing? I'm so confused. This is an actual mechanism you attach? A while back I was able to say, "Hey Spotify" in car mode with no need of a device, but they apparently took that ability away. I see no way to order this new car thing.

  • Newbie
  • How do I get Car thing? I'm so confused. This is an actual mechanism you attach? A while back I was able to say, "Hey Spotify" in car mode with no need of a device, but they apparently took that abil...
  • MateusM
  • Spotify Star
  • 1575 Views
  • 1 replies
  • 0 likes
  • 1575 Views
  • 1 replies
  • 0 likes

Pre planning queue

There should be a feature to plan separate queue lists. I know this is like creating a playlist, but I have a lot a playlists I like to take songs out of to put in my queue when a song comes in my head. Before I leave I have to take time to create my...

  • Newbie
  • There should be a feature to plan separate queue lists. I know this is like creating a playlist, but I have a lot a playlists I like to take songs out of to put in my queue when a song comes in my he...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Spotify keeps signing out

I have the family premium. Everytime the wife opens her app to press play and or shuffle on her galaxy s20+, it tells her"you are trying to use a premium feature. " she has to sign in every time this happens, which she already has the family premium....

  • Newbie
  • I have the family premium. Everytime the wife opens her app to press play and or shuffle on her galaxy s20+, it tells her"you are trying to use a premium feature. " she has to sign in every time this...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

New version 1.2.3.1115 sadly not working as previous

This is for the Spotify administrators (not that they care). . . I just noticed my older version of Spotify (v1.0.4.100) stopped working on my Win10 laptop. I hate the new look. I have lost many of my settings including the old layout that worked per...

  • Music Fan
  • This is for the Spotify administrators (not that they care). . .   I just noticed my older version of Spotify (v1.0.4.100) stopped working on my Win10 laptop.  I hate the new look.  ...
  • Servagio
  • Regular
  • 381 Views
  • 1 replies
  • 2 likes
  • 381 Views
  • 1 replies
  • 2 likes

Monthly playlist in CarPlay

Recently Spotify presents playlist by the month in CarPlay. How do I get rid of this so I can go back to just selecting from the normal playlist?

  • Newbie
  • Recently Spotify presents playlist by the month in CarPlay. How do I get rid of this so I can go back to just selecting from the normal playlist? 
  • 152 Views
  • 0 replies
  • 1 likes
  • 152 Views
  • 0 replies
  • 1 likes

Is there a way to "link" or "merge" tracks on your playlist so they play together?

I know this isn't a feature on Spotify, but I REALLY need something like this. Is there still SOME way to do this, like some addon or something?

  • Casual Listener
  • I know this isn't a feature on Spotify, but I REALLY need something like this. Is there still SOME way to do this, like some addon or something?
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes

Noise shortly after playing next track of album

Hello,when playing albums with Spotify on my PC, I often hear some short disturbing noise, as if from a scratched record. This noise only occurs within the first 30 seconds or so of the track; sometimes there are several instances of this noise, some...

  • Newbie
  • Hello, when playing albums with Spotify on my PC, I often hear some short disturbing noise, as if from a scratched record. This noise only occurs within the first 30 seconds or so of the track; some...
  • 119 Views
  • 0 replies
  • 0 likes
  • 119 Views
  • 0 replies
  • 0 likes

Online vs. Windows APP issues - Facebook and standard login

Hello.I have a few challenges, and I need assistance in how to fix it. Could not find any support aticles about this, so I have no idea how to proceede.Originally, I signed up to Spotify with standard gmail and password. And along the way, I somehow ...

  • Visitor
  • Hello. I have a few challenges, and I need assistance in how to fix it. Could not find any support aticles about this, so I have no idea how to proceede. Originally, I signed up to Spotify with...
  • user-removed
  • Not applicable
  • 248 Views
  • 2 replies
  • 0 likes
  • 248 Views
  • 2 replies
  • 0 likes

MIS LISTAS DE REPRODUCCIÓN NO SIGUEN EL ORDEN PERSONALIZADO

DE UNOS DÍAS A LA FECHA NO SE RESPETA EL ORDEN PERSONALIZADO EN MIS LISTAS DE REPRODUCCIÓN, INTENTÉ EDITARLAS NUEVAMENTE Y NO HAY RESULTADO...ESTO NO ME SUCEDÍA ANTES

  • Visitor
  • DE UNOS DÍAS A LA FECHA NO SE RESPETA EL ORDEN PERSONALIZADO EN MIS LISTAS DE REPRODUCCIÓN, INTENTÉ EDITARLAS NUEVAMENTE Y NO HAY RESULTADO...ESTO NO ME SUCEDÍA ANTES  
  • 175 Views
  • 0 replies
  • 0 likes
  • 175 Views
  • 0 replies
  • 0 likes

How to access the wrapped 2022 now?

Hi, 13 january has passed and I know the wrapped 2022 campaign ended there. But is there some way to review that presentation now?I tried the link in the email I got for the wrapped 2022 on 01.12., but this link does no longer work. Thx

  • Newbie
  • Hi,   13 january has passed and I know the wrapped 2022 campaign ended there. But is there some way to review that presentation now? I tried the link in the email I got for the wrapped 2022 o...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

Playlists/Collaborations

Hi, I am sharing a link to a playlist for a venue to use during an upcoming event. My group is interested in creating a QR code using the collaboration link for attendees to have the option to add songs to the playlist. Will those updates automatical...

  • Visitor
  • Hi,   I am sharing a link to a playlist for a venue to use during an upcoming event.  My group is interested in creating a QR code using the collaboration link for attendees to have the o...
  • 167 Views
  • 0 replies
  • 0 likes
  • 167 Views
  • 0 replies
  • 0 likes

Google Smart Lock fails to login at mobile app

Apparantly my Smart Lock remembers the wrong password, because I can login into browser Spotify, but auto login in the app results in 'Error in email or password'. Can I change the login data or turn the Smart Lock off? Is there anybody who had a sim...

  • Newbie
  • Apparantly my Smart Lock remembers the wrong password, because I can login into browser Spotify, but auto login in the app results in 'Error in email or password'. Can I change the login data or turn...
  • 448 Views
  • 0 replies
  • 0 likes
  • 448 Views
  • 0 replies
  • 0 likes

Daily Mixes

How come certain bands I can listen to literally one time and they appear in my Daily Mixes for weeks and months after and other bands I listen to nearly daily or at least weekly and they never ever appear in them?

  • Visitor
  • How come certain bands I can listen to literally one time and they appear in my Daily Mixes for weeks and months after and other bands I listen to nearly daily or at least weekly and they never ever ...
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes