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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 641 Views
  • 0 replies
  • 2 likes
  • 641 Views
  • 0 replies
  • 2 likes

Navigation bar not hiding in fullscreen.

Hi.So recently i started to have this problem, where the navigation bar and what ever the bar on top is called wont hide in fullscreen on my OnePlus 10T phone.I've messed around whit so many settings and still cant find whats causing it.I hope someon...

  • Newbie
  • Hi. So recently i started to have this problem, where the navigation bar and what ever the bar on top is called wont hide in fullscreen on my OnePlus 10T phone. I've messed around whit so many sett...
  • 267 Views
  • 0 replies
  • 2 likes
  • 267 Views
  • 0 replies
  • 2 likes

Timer feature has disappeared

Using Android version for my phone and sine about a week or so the timer feature has dissappear from the now playing 3 dot option in the top right. I've logged out and in and cleared my cache and the feature has gone. Has it been removed? Thanks

  • Newbie
  • Using Android version for my phone and sine about a week or so the timer feature has dissappear from the now playing 3 dot option in the top right. I've logged out and in and cleared my cache and the...
  • AmaniHiphop
  • Roadie
  • 179 Views
  • 1 replies
  • 0 likes
  • 179 Views
  • 1 replies
  • 0 likes

Playlist suddenly not showing on my 'Discovered On' or my S4A stats since yesterday

For some reason a very active list that I'm in has stopped appearing on my Discovered On, and stats aren't showing either since the last update. Anyone know about this?

  • Casual Listener
  • For some reason a very active list that I'm in has stopped appearing on my Discovered On, and stats aren't showing either since the last update. Anyone know about this?
  • Maracas
  • Regular
  • 719 Views
  • 8 replies
  • 5 likes
  • App & Features
  • 719 Views
  • 8 replies
  • 5 likes

the heart or the + for the like button

so @Dian posted that the heart button was getting replaced with a + signi want you to vote if you want the heart or the plusvote on the spotify or the pollunit linkvote here note:im not a spotify employee

  • Roadie
  • so @Dian  posted that the heart button was getting replaced with a + sign i want you to vote if you want the heart or the plus vote on the spotify or the pollunit link vote here   ...
  • 487 Views
  • 0 replies
  • 1 likes
  • App & Features
  • 487 Views
  • 0 replies
  • 1 likes

Ayuda porfa

En app del móvil, entro a perfil de un usuario en específico y no me sale opción de seguir solo los tres puntos, mientras que en la versión de PC si saben a qué se debe ? Uno puede quitar la opción para que lo sigan ?

  • Visitor
  •  En app del móvil,  entro a perfil de un usuario en específico y no me sale opción de seguir solo los tres puntos, mientras que en la versión de PC  si saben a qué se debe ? Uno puede ...
  • 130 Views
  • 0 replies
  • 0 likes
  • 130 Views
  • 0 replies
  • 0 likes

Spotify audiobooks

Can you please tell me if the audiobooks are included with Premium or do you have to pay for them separately ??

  • Visitor
  • Can you please tell me if the audiobooks are included with Premium or do you have to pay for them separately ??
  • 143 Views
  • 0 replies
  • 0 likes
  • 143 Views
  • 0 replies
  • 0 likes

Customize Daily Drive playlist...

I like the playlist generated for me called "Daily Drive" with one exception. It's a talk program that I would love to remove. I skip it every day. I wish there was a way to pull that off. Conversely, there are others that I would add to it. Also, it...

  • Newbie
  • I like the playlist generated for me called "Daily Drive" with one exception.  It's a talk program that I would love to remove.  I skip it every day.  I wish there was a way to pull th...
  • ReevesH
  • Visitor
  • 1675 Views
  • 4 replies
  • 4 likes
  • Daily Drive
  • 1675 Views
  • 4 replies
  • 4 likes

recent update

In the most recent update it looks like they changed a lot with how the liked songs operate. When scrolling through any playlist you can not tell if you have a song liked unless you were to go to your liked songs and search it up. The feature of addi...

  • Newbie
  • In the most recent update it looks like they changed a lot with how the liked songs operate. When scrolling through any playlist you can not tell if you have a song liked unless you were to go to you...
  • katef18
  • Newbie
  • 226 Views
  • 2 replies
  • 0 likes
  • 226 Views
  • 2 replies
  • 0 likes

Plano anual

Olá, gostaria de saber se tem como efetuar o pagamento do plano família anualmente. Atualmente o valor esta de R$34,90 por mês. Gostaria de pagar o valor de R$418,80 por ano.

  • Newbie
  • Olá, gostaria de saber se tem como efetuar o pagamento do plano família anualmente. Atualmente o valor esta de R$34,90 por mês. Gostaria de pagar o valor de R$418,80 por ano. 
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

lyrics on Alexa echo

Goodmorning,recently i can't see the lyrics on Alexa display if I play by Spotify, also if in the phone I can see the lyrics.someone have suggestion?regards

  • Visitor
  • Goodmorning, recently i can't see the lyrics on Alexa display if I play by Spotify, also if in the phone I can see the lyrics. someone have suggestion? regards
  • kimnpal
  • Visitor
  • 1256 Views
  • 1 replies
  • 2 likes
  • 1256 Views
  • 1 replies
  • 2 likes

Necesito bloquear un podcast

Es increíble que no se pueda bloquear un podcast cuando es una opción muy sencilla de hacer y muy simple, busco en g en el buscador y me aparece un podcast de gemidos que nunca he escuchado, incluso no sale ninguna reproducción en algún episodio por ...

  • Newbie
  • Es increíble que no se pueda bloquear un podcast cuando es una opción muy sencilla de hacer y muy simple, busco en g en el buscador y me aparece un podcast de gemidos que nunca he escuchado, incluso ...
  • 593 Views
  • 0 replies
  • 2 likes
  • 593 Views
  • 0 replies
  • 2 likes

Local File song shows wrong name

How can I get Spotify to use the names I've given to Local Files that I own? I have a number of recordings that I own, and I want the song names to be names that I choose when I import them into my private Spotify playlist. (A lot of this is because ...

  • Casual Listener
  • How can I get Spotify to use the names I've given to Local Files that I own?   I have a number of recordings that I own, and I want the song names to be names that I choose when I import them ...
  • 227 Views
  • 0 replies
  • 0 likes
  • local file
    Rename
  • 227 Views
  • 0 replies
  • 0 likes

one thing to bring back

what feature do you want the devs to bring back to spotify what would it be p.s i am not a spotify staff

  • Roadie
  • what feature do you want the devs to bring back to spotify what would it be  p.s i am not a spotify staff
  • 257 Views
  • 0 replies
  • 1 likes
  • App & Features
  • 257 Views
  • 0 replies
  • 1 likes

if i buy premium will i be charged on tthe same day i get it or will it only charge me at the end?

i am thinking of buying spotify premium but i am wondering if i buy it will i get charged on the same day or only at the end. and is it okay if i cancel anything without being charged or is that not possible?

  • Visitor
  • i am thinking of buying spotify premium but i am wondering if i buy it will i get charged on the same day or only at the end. and is it okay if i cancel anything without being charged or is that not ...
  • CalvinNishimura
  • Newbie
  • 511 Views
  • 2 replies
  • 0 likes
  • 511 Views
  • 2 replies
  • 0 likes

Playlistinabottle

Hi, is there any chance to open the playlistinabottle again to edit or delete it before the deadline?

  • Visitor
  • Hi,    is there any chance to open the playlistinabottle again to edit or delete it before the deadline? 
  • 155 Views
  • 0 replies
  • 0 likes
  • 155 Views
  • 0 replies
  • 0 likes

Sleep timer greyed out?

My sleep timer is greyed out on my music. I've noticed it's gone from a menu option, to a crescent moon symbol underneath the album art. I cannot seem to press the moon button to activate any sleep timer. Any fixes?

  • Visitor
  • My sleep timer is greyed out on my music. I've noticed it's gone from a menu option, to a crescent moon symbol underneath the album art. I cannot seem to press the moon button to activate any sleep t...
  • 282 Views
  • 0 replies
  • 1 likes
  • 282 Views
  • 0 replies
  • 1 likes

How do we listen to two different streams at once (multiple people in the house)?

I signed up for the Duo plan thinking it would mean our daughters can listen to their own music and we can listen to ours at the same time. Is that not possible? Thanks!

  • Visitor
  • I signed up for the Duo plan thinking it would mean our daughters can listen to their own music and we can listen to ours at the same time.   Is that not possible?   Thanks!
  • MateusM
  • Spotify Star
  • 164 Views
  • 1 replies
  • 0 likes
  • 164 Views
  • 1 replies
  • 0 likes

How do I get Car thing?

How do I get Car thing? I'm so confused. This is an actual mechanism you attach? A while back I was able to say, "Hey Spotify" in car mode with no need of a device, but they apparently took that ability away. I see no way to order this new car thing.

  • Newbie
  • How do I get Car thing? I'm so confused. This is an actual mechanism you attach? A while back I was able to say, "Hey Spotify" in car mode with no need of a device, but they apparently took that abil...
  • MateusM
  • Spotify Star
  • 478 Views
  • 1 replies
  • 0 likes
  • 478 Views
  • 1 replies
  • 0 likes

Pre planning queue

There should be a feature to plan separate queue lists. I know this is like creating a playlist, but I have a lot a playlists I like to take songs out of to put in my queue when a song comes in my head. Before I leave I have to take time to create my...

  • Newbie
  • There should be a feature to plan separate queue lists. I know this is like creating a playlist, but I have a lot a playlists I like to take songs out of to put in my queue when a song comes in my he...
  • 107 Views
  • 0 replies
  • 0 likes
  • 107 Views
  • 0 replies
  • 0 likes

Spotify keeps signing out

I have the family premium. Everytime the wife opens her app to press play and or shuffle on her galaxy s20+, it tells her"you are trying to use a premium feature. " she has to sign in every time this happens, which she already has the family premium....

  • Newbie
  • I have the family premium. Everytime the wife opens her app to press play and or shuffle on her galaxy s20+, it tells her"you are trying to use a premium feature. " she has to sign in every time this...
  • 93 Views
  • 0 replies
  • 0 likes
  • 93 Views
  • 0 replies
  • 0 likes