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Looking for Help with App & Features?

Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 893 Views
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  • 2 likes
  • 893 Views
  • 0 replies
  • 2 likes

Noise shortly after playing next track of album

Hello,when playing albums with Spotify on my PC, I often hear some short disturbing noise, as if from a scratched record. This noise only occurs within the first 30 seconds or so of the track; sometimes there are several instances of this noise, some...

  • Newbie
  • Hello, when playing albums with Spotify on my PC, I often hear some short disturbing noise, as if from a scratched record. This noise only occurs within the first 30 seconds or so of the track; some...
  • 75 Views
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  • 75 Views
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Online vs. Windows APP issues - Facebook and standard login

Hello.I have a few challenges, and I need assistance in how to fix it. Could not find any support aticles about this, so I have no idea how to proceede.Originally, I signed up to Spotify with standard gmail and password. And along the way, I somehow ...

  • Visitor
  • Hello. I have a few challenges, and I need assistance in how to fix it. Could not find any support aticles about this, so I have no idea how to proceede. Originally, I signed up to Spotify with...
  • user-removed
  • Not applicable
  • 193 Views
  • 2 replies
  • 0 likes
  • 193 Views
  • 2 replies
  • 0 likes

MIS LISTAS DE REPRODUCCIÓN NO SIGUEN EL ORDEN PERSONALIZADO

DE UNOS DÍAS A LA FECHA NO SE RESPETA EL ORDEN PERSONALIZADO EN MIS LISTAS DE REPRODUCCIÓN, INTENTÉ EDITARLAS NUEVAMENTE Y NO HAY RESULTADO...ESTO NO ME SUCEDÍA ANTES

  • Visitor
  • DE UNOS DÍAS A LA FECHA NO SE RESPETA EL ORDEN PERSONALIZADO EN MIS LISTAS DE REPRODUCCIÓN, INTENTÉ EDITARLAS NUEVAMENTE Y NO HAY RESULTADO...ESTO NO ME SUCEDÍA ANTES  
  • 139 Views
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  • 139 Views
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How to access the wrapped 2022 now?

Hi, 13 january has passed and I know the wrapped 2022 campaign ended there. But is there some way to review that presentation now?I tried the link in the email I got for the wrapped 2022 on 01.12., but this link does no longer work. Thx

  • Newbie
  • Hi,   13 january has passed and I know the wrapped 2022 campaign ended there. But is there some way to review that presentation now? I tried the link in the email I got for the wrapped 2022 o...
  • 448 Views
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  • 448 Views
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Playlists/Collaborations

Hi, I am sharing a link to a playlist for a venue to use during an upcoming event. My group is interested in creating a QR code using the collaboration link for attendees to have the option to add songs to the playlist. Will those updates automatical...

  • Visitor
  • Hi,   I am sharing a link to a playlist for a venue to use during an upcoming event.  My group is interested in creating a QR code using the collaboration link for attendees to have the o...
  • 134 Views
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  • 134 Views
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Google Smart Lock fails to login at mobile app

Apparantly my Smart Lock remembers the wrong password, because I can login into browser Spotify, but auto login in the app results in 'Error in email or password'. Can I change the login data or turn the Smart Lock off? Is there anybody who had a sim...

  • Newbie
  • Apparantly my Smart Lock remembers the wrong password, because I can login into browser Spotify, but auto login in the app results in 'Error in email or password'. Can I change the login data or turn...
  • 278 Views
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  • 278 Views
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Daily Mixes

How come certain bands I can listen to literally one time and they appear in my Daily Mixes for weeks and months after and other bands I listen to nearly daily or at least weekly and they never ever appear in them?

  • Visitor
  • How come certain bands I can listen to literally one time and they appear in my Daily Mixes for weeks and months after and other bands I listen to nearly daily or at least weekly and they never ever ...
  • 130 Views
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  • 130 Views
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Spotify premium

Como saber o endereço cadastrado? Não consigo encontrar a opção no “editar perfil” e nem em outros lugares da plataforma para compartilhar com a conta da minha mulher, me ajudem.

  • Visitor
  • Como saber o endereço cadastrado? Não consigo encontrar a opção no “editar perfil” e nem em outros lugares da plataforma para compartilhar com a conta da minha mulher, me ajudem.
  • Bittencourt
  • Spotify Star
  • 148 Views
  • 1 replies
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  • 148 Views
  • 1 replies
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I can't turn off crossfade for a specific playlist

Hi everyone,Spotify apps (both on Android and also on iOS) play a specific playlist with a very long crossfade, eventhough I have all options (crossfade and gapless) turned off. I'vr reinstalled app, even cleared all the cache and cleared iCloud back...

  • Casual Listener
  • Hi everyone, Spotify apps (both on Android and also on iOS) play a specific playlist with a very long crossfade, eventhough I have all options (crossfade and gapless) turned off. I'vr reinstalled ap...
  • Bittencourt
  • Spotify Star
  • 268 Views
  • 4 replies
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  • 268 Views
  • 4 replies
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Account switching

My stepdaughter already has her own Spotify account under her mom’s account. She now lives with us and I’d like to put her under my family premium plan. How do I do this and allow her to keep her playlists?

  • Visitor
  • My stepdaughter already has her own Spotify account under her mom’s account. She now lives with us and I’d like to put her under my family premium plan. How do I do this and allow her to keep her pla...
  • 116 Views
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  • 116 Views
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Buenos dias llevo semanas intentando

Hola llevo semanas intentando descargar música a mi ordenador, me inscribí a spotify y toda la música se guarda en la biblioteca del mismo programa de spotify y la quiero usar para hacer videos y no me deja me pueden ayudar

  • Visitor
  • Hola llevo semanas intentando descargar música a mi ordenador, me inscribí a spotify y toda la música se guarda en la biblioteca del mismo programa de spotify y la quiero usar para hacer videos y no ...
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  • 105 Views
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Android Automotive - Profile not synchronized

Hi there! The Profile is synchronized well between Windows Desktop and Android Mobile, but unfortunately not with Android Automotive. Same Account is used for all Devices, reinstalling the App on Automotive has no effect. Latest Version from Store in...

  • Visitor
  • Hi there! The Profile is synchronized well between Windows Desktop and Android Mobile, but unfortunately not with Android Automotive. Same Account is used for all Devices, reinstalling the App o...
  • 102 Views
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  • 102 Views
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Wrong Mixtape is playing

I choose the Mixtape with Limp Bizkit and Spotify Windows App play the Mixtape with Armin van Buren.

Donpaschi_0-1674140943416.png Donpaschi_1-1674141095628.png
  • Casual Listener
  • I choose the Mixtape with Limp Bizkit and Spotify Windows App play the Mixtape with Armin van Buren.                        ...
  • 106 Views
  • 0 replies
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  • Windows
    windows10
  • 106 Views
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Music stops after restart and play not more my list

Hello all A few months ago after an update, a problem started. If I close Spotify and turn it back on, it will continue to play the last song I listened to, but then it will stop as if it was the last. Actually, my playlist should continue playing as...

  • Casual Listener
  • Hello all 🙂   A few months ago after an update, a problem started. If I close Spotify and turn it back on, it will continue to play the last song I listened to, but then it will stop as if it...
  • kaworu_bloodpaw
  • Roadie
  • 142 Views
  • 1 replies
  • 0 likes
  • 142 Views
  • 1 replies
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Cayman island

I have a premium account in USAcan I access my Spotify premium account when in Grand Cayman Islands thanks

  • Newbie
  • I have a premium account in USA can I access my Spotify premium account when in Grand Cayman Islands thanks
  • 248 Views
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  • 248 Views
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Playlist edit

Why is it that I can edit the order of some playlists but not all of them?

  • Newbie
  • Why is it that I can edit the order of some playlists but not all of them? 
  • Bittencourt
  • Spotify Star
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
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Spotify premium

Hej jag har en fråga när det gäller Spotify premium om man kan fixa det via en iPhone som abonnemang på Telenor står på en förvaltare när det e jag som använder mobiler finns detta svar om frågan till er har ni detta kvar och vad befinner jag hur det...

  • Newbie
  • Hej jag har en fråga när det gäller Spotify premium om man kan fixa det via en iPhone som abonnemang på Telenor står på en förvaltare när det e jag som använder mobiler finns detta svar om frågan til...
  • 174 Views
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  • 174 Views
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Connecting to random BMWs

Hi, I recently was travelling and connected my iPhone's Spotify to the rental BMW's Bluetooth. Now that I am home, whenever I'm driving my BMW and a different BMW is nearby, my Spotify will automatically connect with the other car. My music will stop...

  • Visitor
  • Hi,  I recently was travelling and connected my iPhone's Spotify to the rental BMW's Bluetooth. Now that I am home, whenever I'm driving my BMW and a different BMW is nearby, my Spotify will au...
  • 140 Views
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  • 140 Views
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Why does Spotify auto launch on Amazon Echo

Can anyone explain why Spotify keeps launching by itself on my Alexa Show ? I cannot see a pattern but multiple times a day, the Echo device springs into lift and launches Spotify. Sometimes it plays a Playlist, sometimes a podcast. I do not have any...

  • Newbie
  • Can anyone explain why Spotify keeps launching by itself on my Alexa Show ?   I cannot see a pattern but multiple times a day, the Echo device springs into lift and launches Spotify.   ...
  • 169 Views
  • 0 replies
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  • Amazon Echo
  • 169 Views
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Windows Client cannot handle high quality Audio Soundcards

Hello Spotify Community, The Spotify Client for Windows 10 only plays when i downgrade the quality of my Audiosource. Web Client with Chrome works without downgrading right now that is my workaround.

  • Casual Listener
  • Hello Spotify Community,   The Spotify Client for Windows 10 only plays when i downgrade the quality of my Audiosource. Web Client with Chrome works without downgrading right now that is my wo...
  • 118 Views
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  • 118 Views
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  • 0 likes