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Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...

  • Spotify
  • Spotify
  • 608 Views
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  • 608 Views
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Spotify keeps signing out

I have the family premium. Everytime the wife opens her app to press play and or shuffle on her galaxy s20+, it tells her"you are trying to use a premium feature. " she has to sign in every time this happens, which she already has the family premium....

  • Newbie
  • I have the family premium. Everytime the wife opens her app to press play and or shuffle on her galaxy s20+, it tells her"you are trying to use a premium feature. " she has to sign in every time this...
  • 92 Views
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  • 92 Views
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New version 1.2.3.1115 sadly not working as previous

This is for the Spotify administrators (not that they care). . . I just noticed my older version of Spotify (v1.0.4.100) stopped working on my Win10 laptop. I hate the new look. I have lost many of my settings including the old layout that worked per...

  • Music Fan
  • This is for the Spotify administrators (not that they care). . .   I just noticed my older version of Spotify (v1.0.4.100) stopped working on my Win10 laptop.  I hate the new look.  ...
  • Servagio
  • Casual Listener
  • 301 Views
  • 1 replies
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  • 301 Views
  • 1 replies
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Monthly playlist in CarPlay

Recently Spotify presents playlist by the month in CarPlay. How do I get rid of this so I can go back to just selecting from the normal playlist?

  • Newbie
  • Recently Spotify presents playlist by the month in CarPlay. How do I get rid of this so I can go back to just selecting from the normal playlist? 
  • 96 Views
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  • 96 Views
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Is there a way to "link" or "merge" tracks on your playlist so they play together?

I know this isn't a feature on Spotify, but I REALLY need something like this. Is there still SOME way to do this, like some addon or something?

  • Casual Listener
  • I know this isn't a feature on Spotify, but I REALLY need something like this. Is there still SOME way to do this, like some addon or something?
  • 93 Views
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  • 93 Views
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Noise shortly after playing next track of album

Hello,when playing albums with Spotify on my PC, I often hear some short disturbing noise, as if from a scratched record. This noise only occurs within the first 30 seconds or so of the track; sometimes there are several instances of this noise, some...

  • Newbie
  • Hello, when playing albums with Spotify on my PC, I often hear some short disturbing noise, as if from a scratched record. This noise only occurs within the first 30 seconds or so of the track; some...
  • 62 Views
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  • 62 Views
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Online vs. Windows APP issues - Facebook and standard login

Hello.I have a few challenges, and I need assistance in how to fix it. Could not find any support aticles about this, so I have no idea how to proceede.Originally, I signed up to Spotify with standard gmail and password. And along the way, I somehow ...

  • Visitor
  • Hello. I have a few challenges, and I need assistance in how to fix it. Could not find any support aticles about this, so I have no idea how to proceede. Originally, I signed up to Spotify with...
  • user-removed
  • Not applicable
  • 178 Views
  • 2 replies
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  • 178 Views
  • 2 replies
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MIS LISTAS DE REPRODUCCIÓN NO SIGUEN EL ORDEN PERSONALIZADO

DE UNOS DÍAS A LA FECHA NO SE RESPETA EL ORDEN PERSONALIZADO EN MIS LISTAS DE REPRODUCCIÓN, INTENTÉ EDITARLAS NUEVAMENTE Y NO HAY RESULTADO...ESTO NO ME SUCEDÍA ANTES

  • Visitor
  • DE UNOS DÍAS A LA FECHA NO SE RESPETA EL ORDEN PERSONALIZADO EN MIS LISTAS DE REPRODUCCIÓN, INTENTÉ EDITARLAS NUEVAMENTE Y NO HAY RESULTADO...ESTO NO ME SUCEDÍA ANTES  
  • 128 Views
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  • 128 Views
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How to access the wrapped 2022 now?

Hi, 13 january has passed and I know the wrapped 2022 campaign ended there. But is there some way to review that presentation now?I tried the link in the email I got for the wrapped 2022 on 01.12., but this link does no longer work. Thx

  • Newbie
  • Hi,   13 january has passed and I know the wrapped 2022 campaign ended there. But is there some way to review that presentation now? I tried the link in the email I got for the wrapped 2022 o...
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  • 424 Views
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Playlists/Collaborations

Hi, I am sharing a link to a playlist for a venue to use during an upcoming event. My group is interested in creating a QR code using the collaboration link for attendees to have the option to add songs to the playlist. Will those updates automatical...

  • Visitor
  • Hi,   I am sharing a link to a playlist for a venue to use during an upcoming event.  My group is interested in creating a QR code using the collaboration link for attendees to have the o...
  • 118 Views
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  • 118 Views
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Google Smart Lock fails to login at mobile app

Apparantly my Smart Lock remembers the wrong password, because I can login into browser Spotify, but auto login in the app results in 'Error in email or password'. Can I change the login data or turn the Smart Lock off? Is there anybody who had a sim...

  • Newbie
  • Apparantly my Smart Lock remembers the wrong password, because I can login into browser Spotify, but auto login in the app results in 'Error in email or password'. Can I change the login data or turn...
  • 249 Views
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  • 249 Views
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Daily Mixes

How come certain bands I can listen to literally one time and they appear in my Daily Mixes for weeks and months after and other bands I listen to nearly daily or at least weekly and they never ever appear in them?

  • Visitor
  • How come certain bands I can listen to literally one time and they appear in my Daily Mixes for weeks and months after and other bands I listen to nearly daily or at least weekly and they never ever ...
  • 119 Views
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  • 119 Views
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Spotify premium

Como saber o endereço cadastrado? Não consigo encontrar a opção no “editar perfil” e nem em outros lugares da plataforma para compartilhar com a conta da minha mulher, me ajudem.

  • Visitor
  • Como saber o endereço cadastrado? Não consigo encontrar a opção no “editar perfil” e nem em outros lugares da plataforma para compartilhar com a conta da minha mulher, me ajudem.
  • Bittencourt
  • Spotify Star
  • 132 Views
  • 1 replies
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  • 132 Views
  • 1 replies
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I can't turn off crossfade for a specific playlist

Hi everyone,Spotify apps (both on Android and also on iOS) play a specific playlist with a very long crossfade, eventhough I have all options (crossfade and gapless) turned off. I'vr reinstalled app, even cleared all the cache and cleared iCloud back...

  • Casual Listener
  • Hi everyone, Spotify apps (both on Android and also on iOS) play a specific playlist with a very long crossfade, eventhough I have all options (crossfade and gapless) turned off. I'vr reinstalled ap...
  • Bittencourt
  • Spotify Star
  • 240 Views
  • 4 replies
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  • 240 Views
  • 4 replies
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Account switching

My stepdaughter already has her own Spotify account under her mom’s account. She now lives with us and I’d like to put her under my family premium plan. How do I do this and allow her to keep her playlists?

  • Visitor
  • My stepdaughter already has her own Spotify account under her mom’s account. She now lives with us and I’d like to put her under my family premium plan. How do I do this and allow her to keep her pla...
  • 103 Views
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  • 103 Views
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Buenos dias llevo semanas intentando

Hola llevo semanas intentando descargar música a mi ordenador, me inscribí a spotify y toda la música se guarda en la biblioteca del mismo programa de spotify y la quiero usar para hacer videos y no me deja me pueden ayudar

  • Visitor
  • Hola llevo semanas intentando descargar música a mi ordenador, me inscribí a spotify y toda la música se guarda en la biblioteca del mismo programa de spotify y la quiero usar para hacer videos y no ...
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  • 89 Views
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Android Automotive - Profile not synchronized

Hi there! The Profile is synchronized well between Windows Desktop and Android Mobile, but unfortunately not with Android Automotive. Same Account is used for all Devices, reinstalling the App on Automotive has no effect. Latest Version from Store in...

  • Visitor
  • Hi there! The Profile is synchronized well between Windows Desktop and Android Mobile, but unfortunately not with Android Automotive. Same Account is used for all Devices, reinstalling the App o...
  • 84 Views
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  • 84 Views
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Wrong Mixtape is playing

I choose the Mixtape with Limp Bizkit and Spotify Windows App play the Mixtape with Armin van Buren.

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  • Casual Listener
  • I choose the Mixtape with Limp Bizkit and Spotify Windows App play the Mixtape with Armin van Buren.                        ...
  • 88 Views
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  • Windows
    windows10
  • 88 Views
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Music stops after restart and play not more my list

Hello all A few months ago after an update, a problem started. If I close Spotify and turn it back on, it will continue to play the last song I listened to, but then it will stop as if it was the last. Actually, my playlist should continue playing as...

  • Casual Listener
  • Hello all 🙂   A few months ago after an update, a problem started. If I close Spotify and turn it back on, it will continue to play the last song I listened to, but then it will stop as if it...
  • kaworu_bloodpaw
  • Roadie
  • 115 Views
  • 1 replies
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  • 115 Views
  • 1 replies
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Cayman island

I have a premium account in USAcan I access my Spotify premium account when in Grand Cayman Islands thanks

  • Newbie
  • I have a premium account in USA can I access my Spotify premium account when in Grand Cayman Islands thanks
  • 190 Views
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  • 190 Views
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Playlist edit

Why is it that I can edit the order of some playlists but not all of them?

  • Newbie
  • Why is it that I can edit the order of some playlists but not all of them? 
  • Bittencourt
  • Spotify Star
  • 110 Views
  • 1 replies
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  • 110 Views
  • 1 replies
  • 0 likes