Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Please see our Help boards to post your help-related questions. For questions about content in Spotify, see Content Questions. For questions about your account, see Account. For questions about your plan, see Premium Family and Premium Student. For q...
IsleyP
Apparantly my Smart Lock remembers the wrong password, because I can login into browser Spotify, but auto login in the app results in 'Error in email or password'. Can I change the login data or turn the Smart Lock off? Is there anybody who had a sim...
How come certain bands I can listen to literally one time and they appear in my Daily Mixes for weeks and months after and other bands I listen to nearly daily or at least weekly and they never ever appear in them?
Como saber o endereço cadastrado? Não consigo encontrar a opção no “editar perfil” e nem em outros lugares da plataforma para compartilhar com a conta da minha mulher, me ajudem.
Hi everyone,Spotify apps (both on Android and also on iOS) play a specific playlist with a very long crossfade, eventhough I have all options (crossfade and gapless) turned off. I'vr reinstalled app, even cleared all the cache and cleared iCloud back...
My stepdaughter already has her own Spotify account under her mom’s account. She now lives with us and I’d like to put her under my family premium plan. How do I do this and allow her to keep her playlists?
Hola llevo semanas intentando descargar música a mi ordenador, me inscribí a spotify y toda la música se guarda en la biblioteca del mismo programa de spotify y la quiero usar para hacer videos y no me deja me pueden ayudar
Hi there! The Profile is synchronized well between Windows Desktop and Android Mobile, but unfortunately not with Android Automotive. Same Account is used for all Devices, reinstalling the App on Automotive has no effect. Latest Version from Store in...
I choose the Mixtape with Limp Bizkit and Spotify Windows App play the Mixtape with Armin van Buren.
Hello all A few months ago after an update, a problem started. If I close Spotify and turn it back on, it will continue to play the last song I listened to, but then it will stop as if it was the last. Actually, my playlist should continue playing as...
I have a premium account in USAcan I access my Spotify premium account when in Grand Cayman Islands thanks
Why is it that I can edit the order of some playlists but not all of them?
Hej jag har en fråga när det gäller Spotify premium om man kan fixa det via en iPhone som abonnemang på Telenor står på en förvaltare när det e jag som använder mobiler finns detta svar om frågan till er har ni detta kvar och vad befinner jag hur det...
Hi, I recently was travelling and connected my iPhone's Spotify to the rental BMW's Bluetooth. Now that I am home, whenever I'm driving my BMW and a different BMW is nearby, my Spotify will automatically connect with the other car. My music will stop...
Can anyone explain why Spotify keeps launching by itself on my Alexa Show ? I cannot see a pattern but multiple times a day, the Echo device springs into lift and launches Spotify. Sometimes it plays a Playlist, sometimes a podcast. I do not have any...
Hello Spotify Community, The Spotify Client for Windows 10 only plays when i downgrade the quality of my Audiosource. Web Client with Chrome works without downgrading right now that is my workaround.
Hi everyone, just paid for Spotify but still get adverts on car radio, can anyone tell me how to get rid of these adverts please? Keith
I got a new phone and all my playlist are gone in the app. I tried to recover them but I cant see them on the recover site either. Tried different logins but still gone. Help?!
I downloaded local files from computer (Macbook) to my phone (iPhone), but the artwork doesn't show up on my phone. I’m very annoying and spent days trying to find out this but still I can’t. Does anyone know a solution to fix this issue?
i have an mp3 file on my iOS devices (iPad and iPhone both at the newest update)but Spotify doesnt add them to the local file list even though i have local files on and everything, however my android has the same file uploaded onto my Spotify and can...
why is my lyrics option is gone on my windows 11 web player? It was there till yesterday.