Announcements
Happy Values Week! Today we celebrate Fun in the Spotify Stars Program!

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 67089 Views
  • 48 replies
  • 108 likes
  • 67089 Views
  • 48 replies
  • 108 likes

Lyrics

PlanPremiumCountryUkraine DeviceSamsung Tab S6 lite, Oppo A9 2020 Operating SystemAndroid 12, 11 My Question or IssueJust switched to the Premium student plan and noticed that there's no lyrics on the songs with "LYRICS" label. I logged out a few tim...

  • Visitor
  • Plan Premium Country Ukraine  Device Samsung Tab S6 lite, Oppo A9 2020   Operating System Android 12, 11   My Question or Issue Just switched to the Premium student plan and...
  • Billy-J
  • Spotify Star
  • 255 Views
  • 1 replies
  • 0 likes
  • 255 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How to filter out pornographic podcasts for young family members?

We live in Germany. I allow my son to listen to music that is marked "Explicit". We don't mind the language.Unfortunately, there are podcasts (sound books) available specifically about adultery / pornographic topics. Most certainly I want to filter t...

  • Casual Listener
  • ...ornographic topics. Most certainly I want to filter these out even if it means filtering all podcasts/audiobooks. We have a family premium account for years. I see that I can filter only "explicit" content...
  • andy_m
  • Casual Listener
  • 414 Views
  • 2 replies
  • 0 likes
  • 414 Views
  • 2 replies
  • 0 likes

Superuser Contribution My timezone isn’t reconized by Spotify

PlanPremium FamilyCountryCanadaDeviceiPhone 12Operating SystemiOS 16My Question or IssueWhen artists release new music at 12am per timezone mine gets skipped and I have to wait until 1:30am (12am EST). My timezone is Newfoundland Daylight Saving Time...

  • Newbie
  • Plan Premium Family Country Canada Device iPhone 12 Operating System iOS 16 My Question or Issue When artists release new music at 12am per timezone mine gets skipped and I have to wait unti...
  • Novy
  • Moderator
  • 475 Views
  • 2 replies
  • 0 likes
  • 475 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't open the "Discover Weekly" playlist

Hi everyone,Since the beginning of last week, I can't seem to open my "Discover Weekly" playlist on any device. First it disappeared from my playlists on the menu on the left but then I found a way of finding it. However, when I click on it a loading...

  • Casual Listener
  • Hi everyone, Since the beginning of last week, I can't seem to open my "Discover Weekly" playlist on any device. First it disappeared from my playlists on the menu on the left but then I found a w...
  • Yordan
  • Moderator
  • 410 Views
  • 3 replies
  • 1 likes
  • 410 Views
  • 3 replies
  • 1 likes

Solved!! Lyrics

Does anyone know when we'll actually get lyrics for Taylor Swift 's Midnights 3am Version? Because I have been waiting , I have been generously curious about this and how it works......

  • Casual Listener
  • Does anyone know when we'll actually get lyrics for Taylor Swift 's Midnights 3am Version? Because I have been waiting , I have been generously curious about this and how it works......
  • Cindere11a1419011589
  • Casual Listener
  • 339 Views
  • 2 replies
  • 0 likes
  • 339 Views
  • 2 replies
  • 0 likes

Can I add existing music to Spotify so others can listen?

For example, an album I have: Sabrina (Original Motion Picture Soundtrack) by John Williams featuring Sting, the album in its entirety is not available on Spotify. Is it possible for me or someone else to add this album and perhaps others so that mor...

  • Newbie
  • For example, an album I have: Sabrina (Original Motion Picture Soundtrack) by John Williams featuring Sting, the album in its entirety is not available on Spotify. Is it possible for me or someone ...
  • Bittencourt
  • Spotify Star
  • 248 Views
  • 1 replies
  • 0 likes
  • 248 Views
  • 1 replies
  • 0 likes

Unplayable content?

I have a Spotify subscription and, for additional info, I use a Samsung Galaxy F20 device.I have rarely come across unplayable content on Spotify, but finally found one where I can't play a favourite song of mine. The song in question is "Portland, O...

  • Newbie
  • I have a Spotify subscription and, for additional info, I use a Samsung Galaxy F20 device. I have rarely come across unplayable content on Spotify, but finally found one where I can't play a f...
  • Sebasty
  • Community Legend
  • 447 Views
  • 1 replies
  • 0 likes
  • 447 Views
  • 1 replies
  • 0 likes

Lyrics are wrong on Aerosmith Dream On

The lyrics on Spotify say "Never tommorow they could long take you away" when it is actually "Never tommorow the good Lord will take you away" please fix this issue

  • Visitor
  • The lyrics on Spotify say "Never tommorow they could long take you away" when it is actually "Never tommorow the good Lord will take you away" please fix this issue
  • Sebasty
  • Community Legend
  • 874 Views
  • 1 replies
  • 0 likes
  • 874 Views
  • 1 replies
  • 0 likes

Falta de canciones.

No entiendo, cada vez que quiero escuchar ciertos interpretes faltan canciones, esto es muy molesto y me plantea dar de baja mi subcripcion. por ejemplo, Violeta Parra, una artista increible, que sus dos himnos, no estan en la biblioteca, me refiero ...

  • Newbie
  • No entiendo, cada vez que quiero escuchar ciertos interpretes faltan canciones, esto es muy molesto y me plantea dar de baja mi subcripcion. por ejemplo, Violeta Parra, una artista increible, que s...
  • Bryhan
  • Visitor
  • 15046 Views
  • 57 replies
  • 16 likes
  • 15046 Views
  • 57 replies
  • 16 likes

A Different kind of truth

Where did Van Halens last album go?

  • Visitor
  • Where did Van Halens last album go?
  • ArildR
  • Roadie
  • 615 Views
  • 1 replies
  • 2 likes
  • 615 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playlist Code

Hi! I just wanted to know if the code of the playlist I made will change once I add or remove a song from it? That "sound wave"-like icon? had one of my playlist printed as a key chain and scared that I won't be able to use the code to scan anymore o...

  • Newbie
  • Hi! I just wanted to know if the code of the playlist I made will change once I add or remove a song from it? That "sound wave"-like icon?  had one of my playlist printed as a key chain and scar...
  • Alex
  • Spotify Legend
  • 5374 Views
  • 8 replies
  • 2 likes
  • 5374 Views
  • 8 replies
  • 2 likes

How do you get a song to appear on spotify? Or how do you choose what to add?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI found the artist I like on Spotify. One song only. How do you get to add more songs of same...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I found...
  • Bittencourt
  • Spotify Star
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random Songs in Playlist but i have Premium

MY ISSUE: I have spotify premium, but there are always different songs in my queue than I had selected in the favorite songs/playlists. What should I do? MY SPECS:PlanPremiumCountrySwitzerlandDeviceiPhone SE 2020Operating SystemiOS 16

  • Casual Listener
  • MY ISSUE:   I have spotify premium, but there are always different songs in my queue than I had selected in the favorite songs/playlists. What should I do?   MY SPECS: Plan Premium C...
  • OscarDC
  • Moderator
  • 200 Views
  • 2 replies
  • 0 likes
  • 200 Views
  • 2 replies
  • 0 likes

Vampire (A Halloween Story) wiped from internet

PlanPremiumCountryCanadaDevicePixel 4 My Question or IssueThe album Vampire (A Halloween Story) by Domishay was removed many years ago from Spotify. The disappearance was unexpected and sad, but what followed was what appears to be an almost complete...

  • Visitor
  • Plan Premium Country Canada Device Pixel 4     My Question or Issue The album Vampire (A Halloween Story) by Domishay was removed many years ago from Spotify. The disappe...
  • Bittencourt
  • Spotify Star
  • 568 Views
  • 1 replies
  • 0 likes
  • 568 Views
  • 1 replies
  • 0 likes

Peter Fox - Stadtaffe

Can you guys please finally make this album available in Sweden?

  • Visitor
  • Can you guys please finally make this album available in Sweden? 😞
  • Bittencourt
  • Spotify Star
  • 264 Views
  • 1 replies
  • 0 likes
  • 264 Views
  • 1 replies
  • 0 likes

One specific song will not play more than 45sec. After that its silent, but the sec counter goes on.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Bittencourt
  • Spotify Star
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to hide a song completely?

Is there a way to make Spotify never play a song again, at all, ever, on any playlist?I know you can hide them from the specific playlist, but it just pops up again in another similar playlist.I am asking for a way to never hear a given song again th...

  • Casual Listener
  • Is there a way to make Spotify never play a song again, at all, ever, on any playlist? I know you can hide them from the specific playlist, but it just pops up again in another similar playlist. ...
  • AlejaR
  • Moderator
  • 434 Views
  • 3 replies
  • 0 likes
  • 434 Views
  • 3 replies
  • 0 likes

Superuser Contribution why is my song separated from my artist page?

i looked today and my newest single is seperated from my artest page and it has been there until today, what happened? its still in my name.

  • Casual Listener
  • i looked today and my newest single is seperated from my artest page and it has been there until today, what happened? its still in my name.
  • Jeremy
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 0 likes
  • 267 Views
  • 1 replies
  • 0 likes