Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64831 Views
  • 47 replies
  • 107 likes
  • 64831 Views
  • 47 replies
  • 107 likes

individual plan

lets suppose i take the individual premium plan on spotify. I log in on my device and my friend logs in with same account on his device. will we be able to do a group session with the same account ?? using individual plan. pls answer ....

  • Visitor
  • lets suppose i take the individual premium plan on spotify. I log in on my device and my friend logs in with same account on his device. will we be able to do a group session with the same account ??...
  • geovanebento
  • Roadie
  • 223 Views
  • 1 replies
  • 0 likes
  • 223 Views
  • 1 replies
  • 0 likes

Solved!! Albums which are not searchable, but are still on Spotify?

Lately, I've come across a couple of albums which don't appear to be on Spotify at first glance... But actually are there. They just don't show up in search. One is The Great New Zealand Songbook, a compilation. On both Android and the desktop client...

  • Regular
  • Lately, I've come across a couple of albums which don't appear to be on Spotify at first glance... But actually are there. They just don't show up in search.   One is The Great New Zealand Son...
  • GreenWeasel11
  • Newbie
  • 14574 Views
  • 7 replies
  • 0 likes
  • 14574 Views
  • 7 replies
  • 0 likes

Several different "High Noon" bands merged

I'm a premium user in the US, FWIW. Has nothing to do with the issue.Spotify has merged at least three entirely different bands, each with the name "High Noon". One is a Texas based rockabilly trio from the 90s that played very traditional rockabilly...

  • Casual Listener
  • I'm a premium user in the US, FWIW. Has nothing to do with the issue. Spotify has merged at least three entirely different bands, each with the name "High Noon". One is a Texas based rockabilly tr...
  • AdamDamon
  • Spotify Star
  • 269 Views
  • 1 replies
  • 0 likes
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bluetooth connection issues

Operating SystemAndroid My Question or IssueI am facing issue with bluetooth connection, I started my playlist it plays 3 songs and then the sound stop but I see that the song is playing but I dont hear anything.This happened with any device that I c...

  • Newbie
  •       Operating System Android   My Question or Issue I am facing issue with bluetooth connection, I started my playlist it plays 3 songs and then the sound stop but I see ...
  • Alex
  • Spotify Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • 185 Views
  • 1 replies
  • 0 likes

If That Ain't Country by David Allen Coe

I am a premium user and have been for years. One of my favorite songs on my playlist is "If That Ain't Country" by David Allen Coe. The song was recently removed for obvious reasons. After the mainstream attention on Morgan Wallen for saying the n wo...

  • Casual Listener
  • I am a premium user and have been for years. One of my favorite songs on my playlist is "If That Ain't Country" by David Allen Coe. The song was recently removed for obvious reasons. After the mainst...
  • CaptainClydeFrog
  • Visitor
  • 10383 Views
  • 9 replies
  • 9 likes
  • 10383 Views
  • 9 replies
  • 9 likes

Superuser Contribution Björk missing MOST albums/songs

PlanPremiumCountryUk (England)Device model(iPhone Operating System(not sure) My Question or Issue:just today all of bjorks albums/singles have mostly become unavailable. They don’t show up when you go to her artist profile and I only have access to t...

  • Casual Listener
  • Plan Premium Country Uk (England) Device model (iPhone 😎 Operating System (not sure)   My Question or Issue: just today all of bjorks albums/singles have mostly become unavailable. Th...
  • Eni
  • Moderator
  • 1079 Views
  • 4 replies
  • 0 likes
  • 1079 Views
  • 4 replies
  • 0 likes

Friday Cratediggers last week?

I am trying to find a song from the playlist called Friday Cratediggers however it's become difficult to find because they update that playlist, you guessed it.. every Friday. Any way to find last week's list?

  • Newbie
  • I am trying to find a song from the playlist called Friday Cratediggers however it's become difficult to find because they update that playlist, you guessed it.. every Friday. Any way to find last we...
  • LarsK4
  • Casual Listener
  • 1813 Views
  • 4 replies
  • 0 likes
  • 1813 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue glitch?

PlanPremiumCountryUS Device(iPhone 8 plus)Operating System(iOS 14.4.1) My Question or IssueI’ve looked around through other posts and problems people have been having, but everything I’ve found hasn’t been much help. When I add songs to my queue, the...

  • Casual Listener
  •   Plan Premium Country US   Device (iPhone 8 plus) Operating System (iOS 14.4.1)   My Question or Issue I’ve looked around through other posts and problems people have been...
  • Eni
  • Moderator
  • 6333 Views
  • 9 replies
  • 1 likes
  • 6333 Views
  • 9 replies
  • 1 likes

Superuser Contribution Mick Gordon's DOOM OST isn't available in my country

Hey, Spotify just started operating in Belarus and it's cool and stuff. I was able to find a lot of my favorite artists and albums, but for some reason DOOM 2016 Game OST isn't available for me. How can this be fixed? https://open.spotify.com/album/0...

  • Regular
  • Hey, Spotify just started operating in Belarus and it's cool and stuff. I was able to find a lot of my favorite artists and albums, but for some reason DOOM 2016 Game OST isn't available for me. How ...
  • n2o_dark
  • Regular
  • 1953 Views
  • 6 replies
  • 2 likes
  • Bethesda Softworks
  • 1953 Views
  • 6 replies
  • 2 likes

Superuser Contribution The Nottinghillbillies

Spotify is claiming to be releasing new Notting Hillbillies music, but the songs are 30 second long hip hop beats. Why is this? Because I don't belive the bans are releasing new music?

  • Casual Listener
  • Spotify is claiming to be releasing new Notting Hillbillies music, but the songs are 30 second long hip hop beats.    Why is this? Because I don't belive the bans are releasing new music?
  • Alex
  • Spotify Legend
  • 257 Views
  • 3 replies
  • 0 likes
  • 257 Views
  • 3 replies
  • 0 likes

Solved!! Contacting record labels advices

Hi everybody! Does anyone here have experience in contacting record labels to tell them to put some artists's albums on Spotify? I have tried to reach out to some record labels through their Instagram to request some old-school urban albums, but no r...

  • Casual Listener
  • Hi everybody! Does anyone here have experience in contacting record labels to tell them to put some artists's albums on Spotify? I have tried to reach out to some record labels through their Instagra...
  • ianslick
  • Casual Listener
  • 577 Views
  • 4 replies
  • 1 likes
  • 577 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify app on Roku TV not working

Whenever i try to use the spotify app on my sharp roku tv, it doesnt work. i will click play on a song, and seconds after, the app crashes to the home screen. I have deleted and re-installed the app, updated, restarted my tv, nothing has worked. this...

  • Casual Listener
  • Whenever i try to use the spotify app on my sharp roku tv, it doesnt work. i will click play on a song, and seconds after, the app crashes to the home screen. I have deleted and re-installed the app,...
  • Eni
  • Moderator
  • 477 Views
  • 1 replies
  • 0 likes
  • 477 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adult content in search results

PlanPremiumCountryUnited States My Question or IssueSpotify says it is intended for listeners 13+ in age. Does Spotify consider this content to be appropriate for 13 year olds? How do we prevent things like this from happening? My wife searched "we d...

2022-03-11_19-58-54_000.png
  • Regular
  • Plan Premium Country United States   My Question or Issue Spotify says it is intended for listeners 13+ in age. Does Spotify consider this content to be appropriate for 13 year olds? How d...
  • Dian
  • Spotify Legend
  • 2416 Views
  • 5 replies
  • 2 likes
  • 2416 Views
  • 5 replies
  • 2 likes

False Copyright Claim

Someone have made a false claim for our published albums and they've been suspended from Spotify!We already have presented all the supporting documentation of our rights on our music to our digital distributor (Ditto Music). We can not understand how...

  • Casual Listener
  • Someone have made a false claim for our published albums and they've been suspended from Spotify! We already have presented all the supporting documentation of our rights on our music to our digital...
  • simon221
  • Newbie
  • 5327 Views
  • 5 replies
  • 3 likes
  • Copyrights
    false claim
  • 5327 Views
  • 5 replies
  • 3 likes

Superuser Contribution [iOS][Playlists] Release Radar Improved Logic/Suggestions

This idea should really be for all platforms. Why does release radar put foreign music as suggestions or rave music when I have most certainly never put anything of the sort on my playlists. I am asking Spotify to either either improve their suggesti...

  • Gig Goer
  • This idea should really be for all platforms. Why does release radar put foreign music as suggestions or rave music when I have most certainly never put anything of the sort on my playlists. I am ask...
  • Kmg8043
  • Gig Goer
  • 360 Views
  • 2 replies
  • 0 likes
  • iOS
    Playlists
  • 360 Views
  • 2 replies
  • 0 likes

Song audio quality is poor or the song is out of sync

The audio for this song is out of sync: https://open.spotify.com/track/75RY89CPaS2XHewEvNirV8?si=1e8d94eb89274bd3. You can hear it even if you don't understand the lyrics. Can Spotify please fix this!!!!

  • Casual Listener
  • The audio for this song is out of sync: https://open.spotify.com/track/75RY89CPaS2XHewEvNirV8?si=1e8d94eb89274bd3. You can hear it even if you don't understand the lyrics. Can Spotify please fix...
  • AdamDamon
  • Spotify Star
  • 359 Views
  • 3 replies
  • 0 likes
  • 359 Views
  • 3 replies
  • 0 likes

Suga Spotify account problem

ÜlkeTürkiye Sorum veya SorunumHi Spotify . It's strange that SUGA doesn't get ML with That That. He was credited for the song, but it still doesn't appear on his list of popular songs on his profile. The same thing happens with eight, which was launc...

  • Casual Listener
  • Ülke Türkiye    Sorum veya Sorunum Hi Spotify . It's strange that SUGA doesn't get ML with That That. He was credited for the song, but it still doesn't appear on his list of popular so...
  • Sebi30
  • Casual Listener
  • 331 Views
  • 2 replies
  • 0 likes
  • 331 Views
  • 2 replies
  • 0 likes

Are missing albums of Elena Frolova coming back?

Hello, About 2 years ago several albums of Elena Frolova became unavailable on Spotify (namely: "Час души 1", "Час души 2") although can still be found. This was the reason for me to unfortunately cancel my subscription and switch to another app wher...

  • Newbie
  • ...issing albums available. So I wonder if those are really unavailable or is there some mistake that the content team could fix? Could anyone with the relevant access please check?   I'd love to use S...
  • geovanebento
  • Roadie
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

King Crimson albums removed again!

I want to know if there was a reason why several albums of king Crimson and Robert Fripp got removed today from Spotify, it has something to do with the music rights? Are this albums coming back? I miss the Discipline album specially! We are a big co...

  • Casual Listener
  • I want to know if there was a reason why several albums of king Crimson and Robert Fripp got removed today from Spotify, it has something to do with the music rights? Are this albums coming back? I m...
  • Afuresou
  • Casual Listener
  • 710 Views
  • 3 replies
  • 1 likes
  • 710 Views
  • 3 replies
  • 1 likes

Superuser Contribution Finding a way to make podcasts disappear

Hey I'm struggling with podcasts since Spotify is showing me those which I don't want to listen. So I'm asking you of there is any way to block podcasts or at least make some of them disappear? One of them is strictly about some trash erotic topics a...

  • Visitor
  • Hey I'm struggling with podcasts since Spotify is showing me those which I don't want to listen. So I'm asking you of there is any way to block podcasts or at least make some of them disappear? One o...
  • charlieother
  • Casual Listener
  • 467 Views
  • 4 replies
  • 0 likes
  • 467 Views
  • 4 replies
  • 0 likes