Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 66138 Views
  • 48 replies
  • 108 likes
  • 66138 Views
  • 48 replies
  • 108 likes

Superuser Contribution “Set Adrift On Memory Bliss” (P.M. Dawn): Original Version Unavailable

Probably due to some extremely unfortunate licensing issues, the original (far superior) version isn’t available. I truly wish Spotify would pull the inferior version from their catalog, so that uninitiated listeners wouldn’t mistakenly associate the...

  • Visitor
  • Probably due to some extremely unfortunate licensing issues, the original (far superior) version isn’t available. I truly wish Spotify would pull the inferior version from their catalog, so that unin...
  • spero2378
  • Newbie
  • 7531 Views
  • 7 replies
  • 8 likes
  • Hip Hop
    R&B
  • 7531 Views
  • 7 replies
  • 8 likes

Superuser Contribution Song, 240 Years Before Your Time, has error

This song as it plays on Spotify has about 20 minutes in the middle with no sound. The song should be around 3:20 in length, not 23:20.

  • Casual Listener
  • This song as it plays on Spotify has about 20 minutes in the middle with no sound. The song should be around 3:20 in length, not 23:20.
  • Elena
  • Moderator
  • 692 Views
  • 4 replies
  • 1 likes
  • 692 Views
  • 4 replies
  • 1 likes

Superuser Contribution I run a website where I have to embed videos

To provide my users a better experience, I want to provide them with high-quality videos. Will this be possible with the help of Spotify? You can visit my website for further info.Thanks All !

  • Regular
  • To provide my users a better experience, I want to provide them with high-quality videos. Will this be possible with the help of Spotify? You can visit my website for further info. Thanks All !
  • Jeremy
  • Spotify Legend
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

Superuser Contribution Asian Kung-fu Generation

Can we get some Asian Kung-fu Generation on Spotify there was som be4 but canr find it now whay have it ben taken down?

  • Newbie
  • Can we get some Asian Kung-fu Generation on Spotify there was som be4 but canr find it now whay have it ben taken down?
  • Elena
  • Moderator
  • 2475 Views
  • 6 replies
  • 12 likes
  • 2475 Views
  • 6 replies
  • 12 likes

Superuser Contribution Blend algorithm suppressing Madonna?

Hey guys Yesterday I created a Blend with a friend. With Madonna being my most-listened artist by far, the Blend isn't containing any Madonna songs, not even after today's refresh. How is this possible? I think the algorithm should be fixed. Regards ...

  • Visitor
  • Hey guys   Yesterday I created a Blend with a friend.   With Madonna being my most-listened artist by far, the Blend isn't containing any Madonna songs, not even after today's refre...
  • user-removed
  • Not applicable
  • 453 Views
  • 2 replies
  • 0 likes
  • 453 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify Playlist ADS on Instagram

Hi everybody! First topic on Spotify Community, either if I followed you through all these long 5 years since I've entered here. First of all: Sorry if my English isn't perfect at all, but I'm Italian so I'll try to do my best to explain myself. My p...

  • Casual Listener
  • ...eeping it constantly updated, without any payed AD on the Social Networks, and with a good choose of the name i think that Spotify has helped to make it rise among the most indexed content in the same t...
  • Ilrompipallone
  • Casual Listener
  • 3511 Views
  • 2 replies
  • 0 likes
  • Ads musics
    copyright
    Copyright free songs
    Copyrights
    Instagram
    Instagram Playlist Sharing
    Instagram Stories
    Social
    Social & Random
    Social Media
  • 3511 Views
  • 2 replies
  • 0 likes

Superuser Contribution Artist Page: Discovered On is not showing all playlists

PlanPremiumCountryAustralia DeviceMacbook Pro late 2019Operating SystemmacOS Big Sur My Question or Issue Hi Team, I'm the social media manager for a Verified Spotify Artist who recently released an EP on the Spotify platform.The EP track has been ad...

strannikad_0-1646278391817.png
  • Newbie
  • Plan Premium Country Australia   Device Macbook Pro late 2019 Operating System macOS Big Sur   My Question or Issue   Hi Team,  I'm the social media manager for a V...
  • OscarDC
  • Moderator
  • 923 Views
  • 1 replies
  • 3 likes
  • 923 Views
  • 1 replies
  • 3 likes

Solved!!Superuser Contribution Album released on Spotify, taken down after two weeks (still on other platforms)

Hello!On February 3 2022 a new album by an artist I follow was released across digital platforms (Spotify, Youtube Music, Deezer etc). I listened to it a lot, but after about about two weeks it was taken down from Spotify (it is grayed out). It is st...

  • Newbie
  • Hello! On February 3 2022 a new album by an artist I follow was released across digital platforms (Spotify, Youtube Music, Deezer etc). I listened to it a lot, but after about about two weeks it was...
  • Elena
  • Moderator
  • 587 Views
  • 1 replies
  • 0 likes
  • Rubicon Records
  • 587 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Updated Mac App and Lyrics Disappeared

Plan: PremiumCountry: CanadaDevice: Macbook Air 2018 My Question or Issue: I just updated the app and now the lyrics feature has disappeared. It still works on my phone but not on my laptop. How can I get this feature back?

  • Casual Listener
  •   Plan: Premium Country: Canada Device: Macbook Air 2018   My Question or Issue:   I just updated the app and now the lyrics feature has disappeared. It still works on my p...
  • Elena
  • Moderator
  • 537 Views
  • 1 replies
  • 1 likes
  • lyrics
  • 537 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Discover] Stop Recommending Toss A Coin To Your Witcher to me every damn week

Every single week almost without fail for the last year or so I've had a cover of "Toss A Coin To Your Witcher" in my discover weekly playlist. Some weeks there have been two. I have marked EVERY SINGLE ONE as "I do not like this song" and yet they a...

  • Regular
  • Every single week almost without fail for the last year or so I've had a cover of "Toss A Coin To Your Witcher" in my discover weekly playlist. Some weeks there have been two. I have marked EVERY SIN...
  • OscarDC
  • Moderator
  • 571 Views
  • 3 replies
  • 0 likes
  • 571 Views
  • 3 replies
  • 0 likes

Superuser Contribution How do I get the algorithm to stop playing artists/songs I don't like?

Hello, I am wondering how I can get artists to stop being promoted. I have repeatedly skipped, hidden, reported multiple artists for "I just don't like it", but they keep popping up in my daily mixes and radio and being pushed on me repeatedly. There...

  • Newbie
  • Hello, I am wondering how I can get artists to stop being promoted.   I have repeatedly skipped, hidden, reported multiple artists for "I just don't like it", but they keep popping up in my da...
  • Fredrikzzon
  • Casual Listener
  • 2769 Views
  • 3 replies
  • 1 likes
  • 2769 Views
  • 3 replies
  • 1 likes

Superuser Contribution Does the 'I don't liike this song/artist' function actually work?

Plan: PremiumCountry: CanadaOperating System: Android 12 / Windows 11Week after week the Release Radar and Discover Weekly playlists generate music using the same tiresome formula. And week after week I use either the 'I don't like this song' or the ...

  • Newbie
  • Plan: Premium Country: Canada Operating System: Android 12 / Windows 11 Week after week the Release Radar and Discover Weekly playlists generate music using the same tiresome formula. And week aft...
  • Wally42
  • Regular
  • 708 Views
  • 3 replies
  • 3 likes
  • 708 Views
  • 3 replies
  • 3 likes

Albums disappeared

Two of my favorite albums are disappeared out of my Library.Kristien Asbjørson, Traces of You and Mathilde Santing, Both sides now.Still, other songs and albums from these artist remained.What can I do to get back these albums?Other posts on this ite...

  • Newbie
  • Two of my favorite albums are disappeared out of my Library. Kristien Asbjørson, Traces of You and Mathilde Santing, Both sides now. Still, other songs and albums from these artist remained. What ...
  • Taylith
  • Community Legend
  • 643 Views
  • 1 replies
  • 1 likes
  • music exchange
  • 643 Views
  • 1 replies
  • 1 likes

Stream Counts & Regions

I live in the US but always listen to Asian music. Will my stream counts be included in the US charts or their local charts such as Top 50 Hong Kong ? If the answer is no, will it help if I change the country of my account to the Artists’ local regio...

  • Newbie
  • I live in the US but always listen to Asian music. Will my stream counts be included in the US charts or their local charts such as Top 50 Hong Kong ? If the answer is no, will it help if I change th...
  • Taylith
  • Community Legend
  • 1560 Views
  • 1 replies
  • 1 likes
  • App & Features
  • 1560 Views
  • 1 replies
  • 1 likes

Artist mixed in with another artist’s tracks?

PlanPremiumCountryCanada DeviceiPhone 11 My Question or IssueIt seems that the artist page for a band I like (Silverline) has some tracks from an unknown artist (Auvertone) mixed in. The albums in question are « Something More EP », « Something More ...

  • Casual Listener
  • Plan Premium Country Canada   Device iPhone 11   My Question or Issue It seems that the artist page for a band I like (Silverline) has some tracks from an unknown artist (Auvertone...
  • LindseyR
  • Casual Listener
  • 343 Views
  • 2 replies
  • 1 likes
  • 343 Views
  • 2 replies
  • 1 likes

Sigur Rós

Dear Spotify.. It's Sigur Rós and not Sigur Ros. Pretty please, change it?Now? Ok? Have a nice day, Einar

  • Newbie
  • Dear Spotify..   It's Sigur Rós and not Sigur Ros.   Pretty please, change it? Now?   Ok?   Have a nice day, Einar
  • Prabhakarlive
  • Regular
  • 1192 Views
  • 7 replies
  • 0 likes
  • 1192 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcast randomly plays in 7+ hour music playlist??

PlanPremiumCountryCanadaDeviceiPhone 12Operating SystemiOS 15 I put music on before bed to help me sleep at 1:00am, the playlist I put on is 90s sleep music and is over 7 hours long. Now, at 6:30am, it randomly started playing a podcast by a content ...

  • Newbie
  • ...ours long. Now, at 6:30am, it randomly started playing a podcast by a content creator that can only be described as a sexist and a racist who was talking about Trump. I live in Canada, I don’t want to l...
  • Alex
  • Spotify Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • playlist interruption
    podcast
  • 305 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Doobie Brothers/ Listen to the Music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy doesn’t Spotify have the full 4.44 min version of Listen to the Music? I would think Spot...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Why doe...
  • antf654
  • Casual Listener
  • 549 Views
  • 3 replies
  • 0 likes
  • 549 Views
  • 3 replies
  • 0 likes

Neil Young and Joni Mitchell

Why has Neil Young and Joni Mitchell been removed?

  • Visitor
  • Why has Neil Young and Joni Mitchell been removed?
  • Bob3413
  • Newbie
  • 291 Views
  • 1 replies
  • 0 likes
  • 291 Views
  • 1 replies
  • 0 likes