Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 62951 Views
  • 47 replies
  • 107 likes
  • 62951 Views
  • 47 replies
  • 107 likes

Superuser Contribution Other artists played before selected artist

Multiple people have told me that when they play my music, on the free version of the app, other artists start playing instead, so they gave up and went somewhere else. I tested it and had to skip 5 songs before mine played. Is this the way it is, or...

  • Visitor
  • Multiple people have told me that when they play my music, on the free version of the app, other artists start playing instead, so they gave up and went somewhere else.   I tested it and had t...
  • CarlosE
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playing ads when listening to podcast, even though I have premium

Hi, I keep getting ads when listening to The Joe Rogan Experience. And before you reply that some podcasts have ad reads, no it was not an ad read. This was an ad for another podcast on Spotify that paused the episode. This has happend every episode ...

2021-05-05 (2).png
  • Visitor
  • Hi, I keep getting ads when listening to The Joe Rogan Experience. And before you reply that some podcasts have ad reads, no it was not an ad read. This was an ad for another podcast on Spotify that ...
  • jpaezsa
  • Casual Listener
  • 398 Views
  • 1 replies
  • 3 likes
  • 398 Views
  • 1 replies
  • 3 likes

REMOVE HIGHER GROUND PRODUCTIONS

Not everybody wants a heavy dose of political propaganda with their easy listening.Please take this nonsense off of my home page. I have no interest.

  • Newbie
  • Not everybody wants a heavy dose of political propaganda with their easy listening. Please take this nonsense off of my home page. I have no interest.
  • YasserAsmi
  • Casual Listener
  • 544 Views
  • 2 replies
  • 11 likes
  • 544 Views
  • 2 replies
  • 11 likes

Limit the commercials on a free account

I have a free account and recently the number of commercials outweighs the songs I actually hear. I've counted three commercials to each song. That's excessive. The cost per month of an ad free subscription is prohibitive but this commerical to music...

  • Casual Listener
  • I have a free account and recently the number of commercials outweighs the songs I actually hear. I've counted three commercials to each song. That's excessive. The cost per month of an ad free subsc...
  • Billy-J
  • Spotify Star
  • 442 Views
  • 3 replies
  • 0 likes
  • commercials
  • 442 Views
  • 3 replies
  • 0 likes

Solved!! Hallelujah

Hi, I'm new to Spotify and this forum so probably breaking some conventions. Sorry! I saw Meredith's post around content, but I was just wondering why John Cale's Hallelujah isnt present on Spotify when there seems to be other tracks by him? His vers...

  • Music Fan
  • Hi,   I'm new to Spotify and this forum so probably breaking some conventions.  Sorry!  🙂   I saw Meredith's post around content, but I was just wondering why John Cale's H...
  • MattSuda
  • Spotify Star
  • 781 Views
  • 3 replies
  • 0 likes
  • 781 Views
  • 3 replies
  • 0 likes

Superuser Contribution Listen Metallica Enter Sandman with Free Spotify

PlanFreeCountryFinlandDeviceOnePlus 8ProOperating SystemAndroid My Question or IssueIs that I can't listen Metallica Enter Sandman for some reason. Is it because I am using free Spotify or am I missing something?

  • Visitor
  •   Plan Free Country Finland Device OnePlus 8Pro Operating System Android   My Question or Issue Is that I can't listen Metallica Enter Sandman for some reason. Is it because I am...
  • Mihail
  • Spotify Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY DID IT AGAIN!

PlanFree/Premium Country Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question Premium - USADell Inspiron - Win10 Why did Spotify change it's format and while doing so once again ...

  • Roadie
  • Plan Free/Premium   Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question ...
  • Mihail
  • Spotify Legend
  • 381 Views
  • 1 replies
  • 1 likes
  • 381 Views
  • 1 replies
  • 1 likes

Superuser Contribution Content Question - Short Playlist Descriptions

Plan: Free=====My Question or Issue: Why was the Playlist Description character limit lowered from 300 to 200 characters? I don't think my device, OS, or country has anything to do with the latest change with the most recent update, which was changin...

  • Music Fan
  • Plan: Free ===== My Question or Issue: Why was the Playlist Description character limit lowered from 300 to 200 characters?   I don't think my device, OS, or country has anything to do with ...
  • Ghostgate
  • Music Fan
  • 4754 Views
  • 8 replies
  • 3 likes
  • 4754 Views
  • 8 replies
  • 3 likes

Using album artwork in uploaded playlist images

This is a question for the legal minds out there: Given that the default image for playlists consists of album artwork for tracks in the playlist, is it considered “fair use” to use those same images in an uploaded, custom playlist image? I ask becau...

  • Roadie
  • This is a question for the legal minds out there:   Given that the default image for playlists consists of album artwork for tracks in the playlist, is it considered “fair use” to use those sa...
  • Top50Clean
  • Roadie
  • 507 Views
  • 2 replies
  • 0 likes
  • 507 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Remove Facebook banner from desktop app

Can you please remove the Facebook banner on desktop app for windows 10? I don’t want to connect to Facebook from my Spotify account. There is no way to close this banner. PlanPremiumCountryDenmark DeviceWindows 10

7680F911-7202-4B82-9386-091B02DF25D9.jpeg
  • Casual Listener
  • Can you please remove the Facebook banner on desktop app for windows 10? I don’t want to connect to Facebook from my Spotify account. There is no way to close this banner.  Plan Premium C...
  • Eni
  • Moderator
  • 2406 Views
  • 5 replies
  • 1 likes
  • 2406 Views
  • 5 replies
  • 1 likes

Superuser Contribution All songs of an artist

Hellohow can I list ALL songs of an artist?on the artist profile I can only see popular songs, but I want to see somewhere all if them for an artist thanks for your supportsteph

  • Casual Listener
  • Hello how can I list ALL songs of an artist? on the artist profile I can only see popular songs, but I want to see somewhere all if them for an artist    thanks for your support step...
  • CarlosE
  • Moderator
  • 402 Views
  • 5 replies
  • 1 likes
  • 402 Views
  • 5 replies
  • 1 likes

Deep forest album

Hello. I've recently have been going over deep forest album and they have one missing. Its my favorite one so seeing it disapear is pretty sad. The album is called Deep Forest by deep forest. I have one of the songs from the album saved to my playlis...

  • Casual Listener
  • Hello. I've recently have been going over deep forest album and they have one missing. Its my favorite one so seeing it disapear is pretty sad. The album is called Deep Forest by deep forest. I have ...
  • BMOOORE
  • Casual Listener
  • 2064 Views
  • 11 replies
  • 0 likes
  • 2064 Views
  • 11 replies
  • 0 likes

Superuser Contribution Artist header image

UPDATE: The issue appears to be resolved; I can update the images now. Thanks, Spotify!Hello,Yesterday my single became live on Spotify. When I went to the artist page to update the header image, *I followed all of the requirements regarding size, et...

  • Regular
  • UPDATE: The issue appears to be resolved; I can update the images now. Thanks, Spotify! Hello, Yesterday my single became live on Spotify. When I went to the artist page to update the header image,...
  • Amaliaband
  • Visitor
  • 2574 Views
  • 7 replies
  • 3 likes
  • 2574 Views
  • 7 replies
  • 3 likes

Superuser Contribution Histórico Incompleto

PlanPremium DuoCountryBrasil DeviceGalaxy S10e, Samsung NP370E4K Operating SystemAndroid 11 One UI 3.0, Windows 10 My Question or IssueOi! Há algum tempo eu tenho notado que quando baixo o meu histórico, ele não vem completo, somente a partir do ano ...

  • Casual Listener
  • Plan Premium Duo Country Brasil  Device Galaxy S10e, Samsung NP370E4K  Operating System Android 11 One UI 3.0, Windows 10   My Question or Issue Oi! Há algum tempo eu tenho n...
  • Alex
  • Spotify Legend
  • 321 Views
  • 3 replies
  • 0 likes
  • 321 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Is "Recently played" visible on profile with the new desktop update?

PlanPremiumCountrySwitzerlandDeviceMacbook Pro My Question or IssueWhat is the difference between A "See what your friends are playing" and B "Show my listening activity on Spotify"?Is A not showing what I'm playing in friends' feed?Is B showing my "...

  • Casual Listener
  • Plan Premium Country Switzerland Device Macbook Pro   My Question or Issue What is the difference between A "See what your friends are playing" and B "Show my listening activity on Spoti...
  • Alex
  • Spotify Legend
  • 2721 Views
  • 1 replies
  • 1 likes
  • 2721 Views
  • 1 replies
  • 1 likes

[Podcasts] wth is up with ads on premium while listening to podcasts?

you get paid a subscription fee for a service. its unethical to push ads on podcasts. stop it you greedy corpos

  • Visitor
  • you get paid a subscription fee for a service. its unethical to push ads on podcasts. stop it you greedy corpos
  • oy5tein
  • Casual Listener
  • 281 Views
  • 1 replies
  • 2 likes
  • Podcasts
  • 281 Views
  • 1 replies
  • 2 likes

Superuser Contribution Spotify Playlist Radio Missing?

PlanFreeCountryU.S.DeviceSamsung Galaxy S20 FEMy Question or IssueA week ago spotify randomly started to play a radio based on the only playlist I listen to and I recently clicked out by accident. The "Playlist Radio" (or something similar) isn't the...

  • Visitor
  • Plan Free Country U.S. Device Samsung Galaxy S20 FE My Question or Issue A week ago spotify randomly started to play a radio based on the only playlist I listen to and I recently clicked out b...
  • Alex
  • Spotify Legend
  • 307 Views
  • 1 replies
  • 0 likes
  • 307 Views
  • 1 replies
  • 0 likes

Superuser Contribution radar realase problem

Hello !I'm starting to get fed up with the radar realase! I've said many times that I don't like an artist, but it always comes back. sorry for my english ! i hope that you understand and i hope that " hiphop construction " will never come back ! cal...

  • Roadie
  • Hello ! I'm starting to get fed up with the radar realase! I've said many times that I don't like an artist, but it always comes back. 😡   sorry for my english ! i hope that you underst...
  • cali-tpk
  • Roadie
  • 1797 Views
  • 19 replies
  • 1 likes
  • 1797 Views
  • 19 replies
  • 1 likes

Superuser Contribution Desktop user-love the "You've liked x number of songs" by an artist

After having had a lot of issues with the new (now old) redesign, I wanted to drop some positivity. i LOVE the tally that now appears on an artist page. I still don't love how difficult is to provide feedback/post on these forums, so I hope this is s...

  • Music Fan
  • After having had a lot of issues with the new (now old) redesign, I wanted to drop some positivity. i LOVE the tally that now appears on an artist page. I still don't love how difficult is to provide...
  • Novy
  • Moderator
  • 377 Views
  • 1 replies
  • 0 likes
  • 377 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Interface problems

PlanFree/PremiumCountry DeviceDesktop Windows 10Operating SystemWindows 10 My Question or IssueThe new Spotify interface should not have been released before sorting out the problems that exist. - Cut and Paste does not work using either keyboard sho...

  • Music Fan
  • Plan Free/Premium Country   Device Desktop Windows 10 Operating System Windows 10   My Question or Issue The new Spotify interface should not have been released before sorting out...
  • Novy
  • Moderator
  • 498 Views
  • 1 replies
  • 6 likes
  • 498 Views
  • 1 replies
  • 6 likes