Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...
This question is just out of curiosity. One thing I've noticed for a while now is that many artists release Singles for an upcoming Album in a "stacking" fashion. That is, instead of a single song per release, the singles include the previously relea...
This question is just out of curiosity. One thing I've noticed for a while now is that many artists release Singles for an upcoming Album in a "stacking" fashion. That is, instead of a singl...
Spotify Legend
1195 Views
1 replies
1 likes
PlanFree/PremiumCountrySouth Africa My Question or IssueWhy is Kendrick Lamar's album, Kendrick Lamar EP not available on Spotify?
Plan Free/Premium Country South Africa My Question or Issue Why is Kendrick Lamar's album, Kendrick Lamar EP not available on Spotify?
Spotify Legend
1806 Views
1 replies
0 likes
PlanFree/PremiumCountrySpain Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue https://open.spotify.com/artist/57CVwDD5gVA7jVKvmDCaLF?si=cwn7swhSRSimfzjFn8WLJg This i...
Plan Free/Premium Country Spain Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue h...
Spotify Legend
555 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello! These songs don't belong to Hatari band from Iceland. https://open.spotify.com/album/7...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello...
Spotify Star
407 Views
1 replies
0 likes
Guys, Could you please please please add the album Nina Hagen Band by Nina Hagen and the album Unbehagen by Nina Hagen.
Guys, Could you please please please add the album Nina Hagen Band by Nina Hagen and the album Unbehagen by Nina Hagen. ❤️🙏
Visitor
609 Views
2 replies
2 likes
Hi, I have a Spotify for Artists account and have uploaded my Avatar Image and Header. On the mobile Spotify app, while this can be seen at the bottom of my Artist Page in the 'About' section, I see the cover of my latest release at the top of the Ar...
Hi, I have a Spotify for Artists account and have uploaded my Avatar Image and Header. On the mobile Spotify app, while this can be seen at the bottom of my Artist Page in the 'About' sectio...
Moderator
4493 Views
3 replies
0 likes
iPad only there is downloaded music on my iPad that I own from iTunes. I can see it and play it offline in the iPad. WHY IS IT NOT AVAILABLE IN SPOTIFY? WHY DOES SPOTIFY SUCK SO MUCH?
iPad only there is downloaded music on my iPad that I own from iTunes. I can see it and play it offline in the iPad. WHY IS IT NOT AVAILABLE IN SPOTIFY? WHY DOES SPOTIFY SU...
Roadie
586 Views
2 replies
0 likes
free Account, iPad app what is the point of pushing content I am not interested in? I’ve turned off all your pushy **bleep** in the settings. Whats the the point of showing somebody an album or playlist they accessed once for 2 seconds months ago? WH...
free Account, iPad app what is the point of pushing content I am not interested in? I’ve turned off all your pushy **bleep** in the settings. Whats the the point of showing s...
Roadie
1354 Views
2 replies
2 likes
Can you please remove the Facebook banner on desktop app for windows 10? I don’t want to connect to Facebook from my Spotify account. There is no way to close this banner. PlanPremiumCountryDenmark DeviceWindows 10
Can you please remove the Facebook banner on desktop app for windows 10? I don’t want to connect to Facebook from my Spotify account. There is no way to close this banner. Plan Premium C...
Moderator
2713 Views
5 replies
1 likes
I've been a daily The Get Up listener since day one. I love the format. I love the hosts. Kat, Speedy & X are the goods. BUT ... it seems like nearly every segment devolves into a deep, heavy conversation about marginalized communities. I support BLM...
I've been a daily The Get Up listener since day one. I love the format. I love the hosts. Kat, Speedy & X are the goods. BUT ... it seems like nearly every segment devolves into a ...
581 Views
0 replies
0 likes
PlanPremium StudentCountryKazakhstanOperating System(Android, Kubuntu) My Question or IssueI would like to see Vladimir Dashkevich's OST for The Heart of the Dog filmed by Vladimir Bortko.There is no relevant artist or playlist published on Spotify y...
Plan Premium Student Country Kazakhstan Operating System (Android, Kubuntu) My Question or Issue I would like to see Vladimir Dashkevich's OST for The Heart of the Dog filmed by Vlad...
Spotify Star
359 Views
1 replies
0 likes
PlanPremiumCountryBrasilDeviceLenovoOperating SystemWindows 10,etc.) My Question or IssueLyrics hidden behind control bar after last update
Plan Premium Country Brasil Device Lenovo Operating System Windows 10,etc.) My Question or Issue Lyrics hidden behind control bar after last update
Moderator
1396 Views
11 replies
0 likes
How can i turn off these features (I don't know if they are the same) that always appear in my home page ?
How can i turn off these features (I don't know if they are the same) that always appear in my home page ?
Community Legend
645 Views
1 replies
0 likes
you get paid a subscription fee for a service. its unethical to push ads on podcasts. stop it you greedy corpos
you get paid a subscription fee for a service. its unethical to push ads on podcasts. stop it you greedy corpos
Casual Listener
398 Views
1 replies
2 likes
Hi guys,I cant see my Spotify followers.It shows blank.What am i do?
Hi guys,I cant see my Spotify followers.It shows blank.What am i do?
Spotify Legend
451 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI’m ready to switch to another app at this point. The suggested songs take over my playlists ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I’m rea...
Spotify Legend
524 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Casual Listener
705 Views
5 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
277 Views
0 replies
1 likes
I was watching Forgetting Sarah Marshall and as the end credits played, a cover of Nothing Compares 2 You by Coconutz came on. It was beautiful. I can't find it on Spotify. I'm hoping by posting this, someone will know how to get the song onto the pl...
I was watching Forgetting Sarah Marshall and as the end credits played, a cover of Nothing Compares 2 You by Coconutz came on. It was beautiful. I can't find it on Spotify. I'm hoping by posting this...
419 Views
0 replies
0 likes
In previous versions, Spotify allowed you to see artists that you don't follow, was artists that only liked a few songs. Is there any way to see that list with the current version?
In previous versions, Spotify allowed you to see artists that you don't follow, was artists that only liked a few songs. Is there any way to see that list with the current version?
Visitor
1059 Views
3 replies
0 likes
