Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • DENISEDEMATTOS
  • Visitor
  • 64542 Views
  • 47 replies
  • 107 likes
  • 64542 Views
  • 47 replies
  • 107 likes

Cant find specific song

looking for specific songs and i cant find them on here 

  • Casual Listener
  • looking for specific songs and i cant find them on here 
  • rhrahulhaldar
  • Composer
  • 650 Views
  • 4 replies
  • 1 likes
  • 650 Views
  • 4 replies
  • 1 likes

Podcast not updated in spotify after edition in soundcloud 15 days ago

I have edited my podcast in Soundcloud 15 days ago but until now it is not updated in spotify. What to do?

  • Newbie
  • I have edited my podcast in Soundcloud 15 days ago but until now it is not updated in spotify.   What to do?
  • MichaelSawers
  • Regular
  • 809 Views
  • 1 replies
  • 0 likes
  • All Platforms
    Podcasts
  • 809 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify premium doesn’t work

I’ve bought spotify premium with 3 free months. I got the reciept and in my account i got the invoice, but my account is not getting premium. I still can buy premium but without the 3 months free. I’ve tried logging out and in again, and it doesn’t w...

  • Visitor
  • I’ve bought spotify premium with 3 free months. I got the reciept and in my account i got the invoice, but my account is not getting premium. I still can buy premium but without the 3 months free. I’...
  • Mario
  • Spotify Legend
  • 612 Views
  • 1 replies
  • 0 likes
  • 612 Views
  • 1 replies
  • 0 likes

NEW MUSIC - OUT OF THE USUAL BEAT

Hello,Please consider adding more ways to discover new music, stuff outside my usual beat. I remember it's used to be this way. Now I'm stuck within an homepage recommending me the last same things I've heard. It's really hard to get out the bubble. ...

  • Visitor
  • Hello, Please consider adding more ways to discover new music, stuff outside my usual beat.  I remember it's used to be this way. Now I'm stuck within an homepage recommending me the last same ...
  • SoundShots
  • Composer
  • 422 Views
  • 1 replies
  • 0 likes
  • Browse
    Desktop
  • 422 Views
  • 1 replies
  • 0 likes

Lyrics on mobile spotify

Spotify now have a lyrics? Why is it just in a few users? It didn’t appear in my mobile spotify

  • Visitor
  • Spotify now have a lyrics? Why is it just in a few users? It didn’t appear in my mobile spotify
  • SoundShots
  • Composer
  • 572 Views
  • 1 replies
  • 1 likes
  • 572 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Multiple artists with same name

I'm not sure whether I should see this as a bug, feature, or something else. Although I have found great music this way, it kinda annoys me when Spotify lists music from multiple artists with the same name as music from one and the same artist. Examp...

  • Visitor
  • I'm not sure whether I should see this as a bug, feature, or something else. Although I have found great music this way, it kinda annoys me when Spotify lists music from multiple artists with the sam...
  • Katerina
  • Spotify Legend
  • 41276 Views
  • 73 replies
  • 63 likes
  • 41276 Views
  • 73 replies
  • 63 likes

Is The 30 Minutes Of Ad-Free Music Really Ad-Free?

Device: AndroidPremium?: NoAffected Songs: All, But More Noticeably On Daily MixIssue: After Thanking Me With The 30 Minutes "Ad-Free", It Will Promptly Play Another Ad Or 2 Or Even 3 After 1 Or Two Songs. My Song Lengths Are Less Than 7 Minutes, And...

  • Visitor
  • Device: Android Premium?: No Affected Songs: All, But More Noticeably On Daily Mix Issue: After Thanking Me With The 30 Minutes "Ad-Free", It Will Promptly Play Another Ad Or 2 Or Even 3 After 1 O...
  • 21chadar
  • Casual Listener
  • 1314 Views
  • 2 replies
  • 1 likes
  • Android
    Other
  • 1314 Views
  • 2 replies
  • 1 likes

Superuser Contribution Darren Criss Playlist

Hello,I recently noticed that a playlist that Darren Criss had created was gone. I didn't save the songs from it and didn't like any of them either. I remember a couple of song in the playlist but not all. I was wondering if anyone had liked or saved...

  • Visitor
  • Hello, I recently noticed that a playlist that Darren Criss had created was gone. I didn't save the songs from it and didn't like any of them either. I remember a couple of song in the playlist but ...
  • Mario
  • Spotify Legend
  • 390 Views
  • 1 replies
  • 0 likes
  • 390 Views
  • 1 replies
  • 0 likes

Account issues:'(

I'd like to ask! Do I have a way to move my account information to another new account? Because my old account is linked to Facebook. The old account number cannot change the e-mail box that I have disabled.I've been bothering me about this problem f...

  • Visitor
  • I'd like to ask! Do I have a way to move my account information to another new account? Because my old account is linked to Facebook. The old account number cannot change the e-mail box that I have d...
  • OneByBoo
  • Roadie
  • 438 Views
  • 1 replies
  • 0 likes
  • Account
  • 438 Views
  • 1 replies
  • 0 likes

ios och Android

Hej. Vill ni att det ska se likadant ut på Spotify både på Android och iOS. Med play knapp och så.

  • Visitor
  • Hej. Vill ni att det ska se likadant ut på Spotify både på Android och iOS. Med play knapp och så. 
  • user-removed
  • Not applicable
  • 423 Views
  • 2 replies
  • 0 likes
  • 423 Views
  • 2 replies
  • 0 likes

Recommended radio: same content, no variety

   Here are my recommended radio stations from today. I have a pretty wide list of genres I listen to. Why am I being recommended the same stations under different names? Is idealism, kupla, don't cry, and sarcastic sounds being promoted by spotify?

1B1022DE-5592-43B9-A252-D5CBE5183895.jpeg 09E48F68-97A8-4C2C-BEF4-CAF6007804A5.jpeg A9077B55-61E3-444A-A22C-E59D110A2B8A.jpeg
  • Visitor
  •      Here are my recommended radio stations from today. I have a pretty wide list of genres I listen to. Why am I being recommended the same stations under different names?   Is idea...
  • JefGoovaerts
  • Composer
  • 499 Views
  • 1 replies
  • 0 likes
  • 499 Views
  • 1 replies
  • 0 likes

Cant find local files

i have searched spotify webpage to find how i can add my own music and its through something called local files? but my app does not have this, or look like the app in the photos support.spotify.com/us/using_spotify/features/listen-to-local-files/

  • Casual Listener
  • i have searched spotify webpage to find how i can add my own music and its through something called local files? but my app does not have this, or look like the app in the photos   support.spo...
  • SoundShots
  • Composer
  • 689 Views
  • 3 replies
  • 0 likes
  • 689 Views
  • 3 replies
  • 0 likes

"Cyberpunk" by Billy Idol is skipping like a CD

Spotify seems to have no immediately apparent "report issue" button, or any single, streamlined channel for feedback that doesn't require me to come all the way into a separate website for some "community" that I, as a simple user of its service, don...

  • Casual Listener
  • Spotify seems to have no immediately apparent "report issue" button, or any single, streamlined channel for feedback that doesn't require me to come all the way into a separate website for some "comm...
  • Sebasty
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • billy idol
    cd skip
    feedback button
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Is this album removed?

Sejeong - Plant doesn't grayed out, but act as it's grayed out. spotify:album:5aUgxOcv6bo9gvuMZweqNb

  • Regular
  • Sejeong - Plant doesn't grayed out, but act as it's grayed out.   spotify:album:5aUgxOcv6bo9gvuMZweqNb
  • Mario
  • Spotify Legend
  • 2020 Views
  • 5 replies
  • 3 likes
  • 2020 Views
  • 5 replies
  • 3 likes

Locked out of Artist profile

 I was featured on a song, before I had a Spotify acount and a artist profile was Created for me I guess? now I go to try to upload a song I cant access to the account instead it logs into a regular “profile” and not my artist acount. Is there any wa...

B971C527-514D-4817-824D-C5814E200553.png
  • Visitor
  •   I was featured on a song, before I had a Spotify acount and a artist profile was Created for me I guess?  now I go to try to upload a song I cant access to the account instead it logs into a ...
  • HaydnMDavies
  • Music Fan
  • 2172 Views
  • 2 replies
  • 0 likes
  • 2172 Views
  • 2 replies
  • 0 likes

Juice Wrld Songs That Need To Be Added

Hey Spotify I’m hoping you guys can add some of these Juice Wrld songs they all have a couple million views and they are very good songs such as “Old Me”, “Two Cups”, “Rainbow”, “Autograph (On My Line).” I’m basically saying that a lot of Juice Wrld’...

  • Visitor
  • Hey Spotify I’m hoping you guys can add some of these Juice Wrld songs they all have a couple million views and they are very good songs such as “Old Me”, “Two Cups”, “Rainbow”, “Autograph (On My Lin...
  • AdamDamon
  • Spotify Star
  • 2381 Views
  • 1 replies
  • 4 likes
  • 2381 Views
  • 1 replies
  • 4 likes

The Cure Pornography

Is there any idea when the album will be back on the catalog? Such a classic album. Lucky I have the CD, but still ...

  • Casual Listener
  • Is there any idea when the album will be back on the catalog? Such a classic album. Lucky I have the CD, but still ...  
  • MNapier
  • Visitor
  • 2370 Views
  • 7 replies
  • 6 likes
  • 2370 Views
  • 7 replies
  • 6 likes

Superuser Contribution About List and User/Artist Name

Hi, I have a problem, somebody next to me search my artist name and then her do clic on see the play list of the artist and surprise! there were none of my lists(I’m have only one), also she is follower of my artist profile, instead of that there was...

  • Visitor
  • Hi, I have a problem, somebody next to me search my artist name and then her do clic on see the play list of the artist and surprise! there were none of my lists(I’m have only one), also she is follo...
  • Mario
  • Spotify Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes