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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

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  • Spotify Star
  • Spotify Star
  • fumikimkim
  • Roadie
  • 55296 Views
  • 46 replies
  • 105 likes
  • 55296 Views
  • 46 replies
  • 105 likes

New Home Feed Interface?

Sorry but this new "tiktok-like" interface is so ugly. Spotify needs to realise that a familiar design on one app absolutely doesn't work for others. It doesn't "promote discovery" and honestly just makes me feel less inclined to scroll through hundr...

  • Visitor
  • nin302
  • Regular
  • 257121 Views
  • 2353 replies
  • 1909 likes
  • 257121 Views
  • 2353 replies
  • 1909 likes

two song titles are swapped

hello spotifyThere are two songs that you heve to exchange the title, the song is:1. Deen Assalam, and2. Ya Jamaluartist: Sabyan Gambus

  • Newbie
  • hello spotify There are two songs that you heve to exchange the title, the song is: 1. Deen Assalam, and 2. Ya Jamalu artist: Sabyan Gambus
  • anggatyo88
  • Newbie
  • 567 Views
  • 3 replies
  • 5 likes
  • 567 Views
  • 3 replies
  • 5 likes

US artists not available in the USA (even though all of their other albums are)

HI. Basically as the subject says, I understand that not all artists can be available in every country. What I am not understanding is how an artists with say 10 albums is missing one album in that country. Oddly it was availabto me when I was on the...

  • Newbie
  • HI. Basically as the subject says, I understand that not all artists can be available in every country. What I am not understanding is how an artists with say 10 albums is missing one album in that c...
  • Luke
  • Spotify Star
  • 586 Views
  • 1 replies
  • 0 likes
  • 586 Views
  • 1 replies
  • 0 likes

Portuguese Artist music available in Portugal but not in the US

Hi everyone, I'd like to add some music from Ornatos Violeta, a portuguese band whose music is available in Portugal, but not in the US. Is there anyway it can be added to listeners in the US? Best, João

  • Newbie
  • Hi everyone,   I'd like to add some music from Ornatos Violeta, a portuguese band whose music is available in Portugal, but not in the US.   Is there anyway it can be added to listeners...
  • Luke
  • Spotify Star
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Missing Songs

Just logged in, and lots of my musics are gone, not only from my playlist but also from spotify database... Songs like, Patience / Dispear / Tribes at War from Damian Marley & Nas... What is going on ??

  • Visitor
  • Just logged in, and lots of my musics are gone, not only from my playlist but also from spotify database... Songs like, Patience / Dispear / Tribes at War from Damian Marley & Nas...  Wha...
  • aprildushenka
  • Newbie
  • 2546 Views
  • 11 replies
  • 9 likes
  • Missing Music
  • 2546 Views
  • 11 replies
  • 9 likes

Why does The Moon & Antarctica by Modest Mouse only show one song?

The album The Moon & Antarctica by Modest mouse only shows the song "Wild Pack of Family Dogs" and the other appear as grey and cannot be played. Why?

  • Newbie
  • The album The Moon & Antarctica by Modest mouse only shows the song "Wild Pack of Family Dogs" and the other appear as grey and cannot be played. Why?
  • Luke
  • Spotify Star
  • 1096 Views
  • 1 replies
  • 0 likes
  • 1096 Views
  • 1 replies
  • 0 likes

Help Find Song

Listening to Faith by George Michael, I'm sure there's a song that follows a similar melody at the start of the chorus, 1:19 for reference. It's a cleaner sound that goes down a note with each beat followed by a duh duh duh duh duh. That's literally ...

  • Newbie
  • Listening to Faith by George Michael, I'm sure there's a song that follows a similar melody at the start of the chorus, 1:19 for reference. It's a cleaner sound that goes down a note with each beat f...
  • 56 Views
  • 0 replies
  • 0 likes
  • 56 Views
  • 0 replies
  • 0 likes

Album not available in my region

The new album "Year of the Snitch" by Death Grips is unavailable in Germany eventhough it has been released worldwide over three days ago. This has never happened to me before in all my time using streaming services. No matter how I go about it, it w...

  • Newbie
  • The new album "Year of the Snitch" by Death Grips is unavailable in Germany eventhough it has been released worldwide over three days ago. This has never happened to me before in all my time using st...
  • aaron44
  • Newbie
  • 1018 Views
  • 3 replies
  • 0 likes
  • 1018 Views
  • 3 replies
  • 0 likes

Spotify for artists - Playlist

Hello everybody, Well we have a question concerning the playlist and not aboutask how to get our songs in. We probably do something wrong, so all apologies if our question seem a little useless or already solved. Well, on our dashboard, we've noticed...

  • Composer
  • Hello everybody,   Well we have a question concerning the playlist and not aboutask how to get our songs in.    We probably do something wrong, so all apologies if our question see...
  • Preticle
  • Composer
  • 404 Views
  • 4 replies
  • 0 likes
  • 404 Views
  • 4 replies
  • 0 likes

Wrong artist added to my own music

Hi, I hope someone from Spotify can help. I produce Drum & Bass, and so far have 6 tracks on Spotify via 3 labels. 4 of the 6 tracks are incorrectly added to the wrong artist, and I would really love if this could be corrected. As far as i understand...

  • Casual Listener
  • Hi, I hope someone from Spotify can help. I produce Drum & Bass, and so far have 6 tracks on Spotify via 3 labels. 4 of the 6 tracks are incorrectly added to the wrong artist, and I would really ...
  • celodnb
  • Casual Listener
  • 288 Views
  • 2 replies
  • 0 likes
  • 288 Views
  • 2 replies
  • 0 likes

track that still shows up in the artist page even tho I deleted it before the actual release date

Hi, I'm Anzj and one of my tracks ("sensazione estiva") has been published even tho i deleted it BEFORE the release date. At the moment, the site that manages my tracks says that that track doesn't exist, and I can't delete it no more. I don't know h...

  • Newbie
  • Hi, I'm Anzj and one of my tracks ("sensazione estiva") has been published even tho i deleted it BEFORE the release date. At the moment, the site that manages my tracks says that that track doesn't e...
  • osornios
  • Spotify Star
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

Roku Support

So it been 6 months and still no Spotify app for Roku! I just bought Roku for my all in one solution then to find out there NO Spotify app can you please release one soon or have a release date when i can download it???? I need it

  • Newbie
  • So it been 6 months and still no Spotify app for Roku! I just bought Roku for my all in one solution then to find out there NO Spotify app can you please release one soon or have a release date when ...
  • osornios
  • Spotify Star
  • 1685 Views
  • 1 replies
  • 7 likes
  • Release date
    roku
    support
  • 1685 Views
  • 1 replies
  • 7 likes

Why is Bad Meets Evil track Scary Movies censored even though it's explicit?

I've been wondering for a while for this that why is Scary Movies marked as explicit and yet it is still censored from every curse word. I know that if the song has really radical or offencive lines or some legal thing behind them they are censored b...

  • Newbie
  • I've been wondering for a while for this that why is Scary Movies marked as explicit and yet it is still censored from every curse word. I know that if the song has really radical or offencive lines ...
  • osornios
  • Spotify Star
  • 398 Views
  • 1 replies
  • 0 likes
  • 398 Views
  • 1 replies
  • 0 likes

Tory Lanez new songs

Hi everyone, Tory just gave us a sneek peak of it's new songs called Cut me off and another one. He hasn't dropped anything yet.If anyone knows when possibly he could release them I would be grateful. Thank you!

  • Community Legend
  • Hi everyone,   Tory just gave us a sneek peak of it's new songs called Cut me off and another one. He hasn't dropped anything yet. If anyone knows when possibly he could release them I would ...
  • Loxer
  • Community Legend
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Songs on Artist Profile

Hello! I tried to play Written in the stars directly from Tinie Tempah profile in the list of it’s most played songs but it didn’t. Same happened with 2 other songs on this same list. However if I try to play the same song from it’s album, I won’t en...

  • Community Legend
  • Hello!   I tried to play Written in the stars directly from Tinie Tempah profile in the list of it’s most played songs but it didn’t. Same happened with 2 other songs on this same list. Howeve...
  • Loxer
  • Community Legend
  • 265 Views
  • 1 replies
  • 0 likes
  • 265 Views
  • 1 replies
  • 0 likes

Can you add a playlist?

Can you add a playlist of Dimash Kudaibergenov from the Singer 2017 show?

  • Casual Listener
  • Can you add a playlist of Dimash Kudaibergenov from the Singer 2017 show?   
  • fqc165-k_0vcm
  • Casual Listener
  • 329 Views
  • 4 replies
  • 0 likes
  • 329 Views
  • 4 replies
  • 0 likes

Beyonce's Lemonade Album

It's 2018 and we are still waiting for Lemonade. Do something spotify

  • Newbie
  • It's 2018 and we are still waiting for Lemonade. Do something spotify
  • -118b_lttmuzo
  • Newbie
  • 5040 Views
  • 2 replies
  • 8 likes
  • 5040 Views
  • 2 replies
  • 8 likes

I didn't think Discover Weekly could get worse.

Aside from STILL getting duplicates. Yesterday, I had a song that was on my 'I don't like this Song' list on it. Wish that I could show a screenshot, but there's a problem... Discover Weekly is updating twice a week. Now, this isn't a nice, Twice a W...

  • Regular
  • Aside from STILL getting duplicates. Yesterday, I had a song that was on my 'I don't like this Song' list on it.   Wish that I could show a screenshot, but there's a problem... Discover Weekly...
  • paul10
  • Regular
  • 600 Views
  • 2 replies
  • 0 likes
  • 600 Views
  • 2 replies
  • 0 likes

It Bites

Hi all , I am new to this bloggy thingy lark , but being reasonably old , but very musically orientated , I would love Spotify to get It Bites to allow them to put their album " The Tall Ships " on Spotify. I am a great fan , have all their early wor...

  • Casual Listener
  • Hi all , I am new to this bloggy thingy lark , but being reasonably old , but very musically orientated , I would love Spotify to get It Bites to allow them to put their album " The Tall Ships " on S...
  • MarkBredius
  • Newbie
  • 582 Views
  • 2 replies
  • 1 likes
  • Rock
  • 582 Views
  • 2 replies
  • 1 likes

Missing starred tracks - a good few hundred seem to have disappeared!!!

PlanFree/PremiumCountry UkDevice(iPhone 6Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country  Uk Device (iPhone 6 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Luke
  • Spotify Star
  • 414 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Unlimited
  • 414 Views
  • 1 replies
  • 0 likes

missing music of the 70's

Hi, I often listen to the music available in Spotify ... Love it! But sometimes the is a lack off ... for example: the group Slade : only 2 songs available .. not even a Greatest hits album! a pity! kind regards jos

  • Newbie
  • Hi, I often listen to the music available in Spotify ... Love it! But sometimes the is a lack off ... for example: the group Slade : only 2 songs available .. not even a Greatest hits album! a pity! ...
  • Luke
  • Spotify Star
  • 364 Views
  • 1 replies
  • 0 likes
  • 364 Views
  • 1 replies
  • 0 likes