Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 597 Views
  • 1 replies
  • 0 likes
  • 597 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3197 Views
  • 1 replies
  • 0 likes
  • 3197 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2289 Views
  • 1 replies
  • 3 likes
  • 2289 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37137 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37137 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163813 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163813 Views
  • 0 replies
  • 34 likes

App shows as Offline, website won't load

I needed to update my Getflix IP. Oops! PlanPremiumCountryNorwayDeviceMacbook Pro late 2013Operating SystemMac OS 10.14.6. My Question or IssueHi, The Spotify app was showing as Offline constantly. I tried closing and opening and it didn't resolve it...

  • Casual Listener
  • I needed to update my Getflix IP. Oops!   Plan Premium Country Norway Device Macbook Pro late 2013 Operating System Mac OS 10.14.6.   My Question or Issue Hi,   The Spoti...
  • Loxer
  • Community Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes

Local songs being skipped

PlanPremiumCountryBrazil DeviceMi 9TOperating SystemAndroid 9 My Question or IssueWhile playing local files playlist, the app keeps skipping some files.I've already tried delete cache, delete and readd the files, delete all app data, to uninstall and...

  • Newbie
  • Plan Premium Country Brazil   Device Mi 9T Operating System Android 9   My Question or Issue While playing local files playlist, the app keeps skipping some files. I've already ...
  • 237 Views
  • 0 replies
  • 0 likes
  • 237 Views
  • 0 replies
  • 0 likes

Loading/playback failures in desktop client

PlanPremiumCountryUS DeviceiMacOperating SystemOS X High Sierra (10.13.6) My Question or IssueFor months I have been having continuous issues with the Mac desktop client on my iMac - the "Home" and "Browse" screens often do not load with a "Please tr...

spotify1.png spotify2.png
  • Regular
  • Plan Premium Country US   Device iMac Operating System OS X High Sierra (10.13.6)   My Question or Issue For months I have been having continuous issues with the Mac desktop clie...
  • ericamklein
  • Regular
  • 417 Views
  • 2 replies
  • 1 likes
  • 417 Views
  • 2 replies
  • 1 likes

Chrome audio is choppy when Spotify is open.

PremiumUSA Device(Macbook Pro late 2017)Operating System(Mac OS) When I watch youtube videos or do VOIP calling via chrome while spotify is open (and paused) the audio is choppy. This only happens with bluetooth headphones and only when spotify is op...

  • Casual Listener
  •   Premium USA   Device (Macbook Pro late 2017) Operating System (Mac OS)   When I watch youtube videos or do VOIP calling via chrome while spotify is open (and paused) the aud...
  • 385 Views
  • 0 replies
  • 0 likes
  • 385 Views
  • 0 replies
  • 0 likes

Spotify me da problemas

PlanFreeCountrySpainDeviceiMac 2011Operating SystemHigh Sierra My Question or IssueDesde hace un tiempo Spotify no para de darme problemas. Pongo una canción y me reproduce 5 segundos. Tras eso, se para y me aparece un mensaje que dice "No es posible...

  • Newbie
  • Plan Free Country Spain Device iMac 2011 Operating System High Sierra   My Question or Issue Desde hace un tiempo Spotify no para de darme problemas. Pongo una canción y me reproduce 5...
  • 267 Views
  • 0 replies
  • 0 likes
  • 267 Views
  • 0 replies
  • 0 likes

Playlist Art not showing up

Free account on Mac application. Device: MacBook Air (13-inch, Early 2014) on macOS Mojave. Everytime I open the application, I can never see any playlist artwork. Let me know what I can do.

  • Newbie
  • Free account on Mac application.  Device: MacBook Air (13-inch, Early 2014) on macOS Mojave.    Everytime I open the application, I can never see any playlist artwork. Let me...
  • Loxer
  • Community Legend
  • 295 Views
  • 1 replies
  • 0 likes
  • 295 Views
  • 1 replies
  • 0 likes

Finding Start topic!

Now, i spent about an hour trying to find where i can start a new topic! as i didnt think the topic was computer related i didnt look for start topic under mac, but went to on going issues, search and looking through other topic forums. I think there...

  • Casual Listener
  • Now, i spent about an hour trying to find where i can start a new topic! as i didnt think the topic was computer related i didnt look for start topic under mac, but went to on going issues, search an...
  • Loxer
  • Community Legend
  • 480 Views
  • 1 replies
  • 1 likes
  • 480 Views
  • 1 replies
  • 1 likes

Greyed Out Songs In Playlist - All Songs Otherwise Available In Spotify

Hi,Check out the screenshot, all the songs in my playlists are greyed out. I've just restarted my Spotify account from many years ago and these are what I find... I can listen to these songs if I search for them, but I have some massive playlists tha...

Screen Shot 2019-07-24 at 13.10.35.png
  • Casual Listener
  • Hi, Check out the screenshot, all the songs in my playlists are greyed out. I've just restarted my Spotify account from many years ago and these are what I find... I can listen to these songs if I s...
  • dang001
  • Gig Goer
  • 865 Views
  • 7 replies
  • 2 likes
  • 865 Views
  • 7 replies
  • 2 likes

Solved!! someone hacked my accont

Plan PremiumCountry Czech Republic DeviceImac 10.11.6 My Question or IssueI cannot listen to my music, it plays only few seconds and then it switches to something else (always the same). It also switches automatically to a different device (chrome).O...

  • Casual Listener
  •   Plan Premium Country Czech Republic   Device Imac 10.11.6   My Question or Issue I cannot listen to my music, it plays only few seconds and then it switches to something else...
  • Brunelicia
  • Community Legend
  • 553 Views
  • 3 replies
  • 0 likes
  • 553 Views
  • 3 replies
  • 0 likes

spotify opens but no display

Plan: PremiumCountry: USADevice: Macbook Pro 2015Operating System: Mojave 10 Version 10.14.6 Spotify opens on my desktop but nothing displays. I have tried every imaginable solution: - turning off hardware acceleration- clearing all cache records and...

  • Casual Listener
  • Plan: Premium Country: USA Device: Macbook Pro 2015 Operating System: Mojave 10 Version 10.14.6   Spotify opens on my desktop but nothing displays. I have tried every imaginable solution:...
  • mcyc
  • Casual Listener
  • 471 Views
  • 2 replies
  • 0 likes
  • 471 Views
  • 2 replies
  • 0 likes

Touch Bar volume control defaults to 100% when controlling external device

PlanPremiumCountryUnited KingdomDevice2019 MacBook Pro 15"Operating SystemMacOS 10.14.6 Mojave My Question or Issue Hi, I'm having an issue regarding using the Touch Bar on my 2019 MacBook Pro to control my Sonos speaker on the Spotify app. When usin...

  • Casual Listener
  • Plan Premium Country United Kingdom Device 2019 MacBook Pro 15" Operating System MacOS 10.14.6 Mojave   My Question or Issue   Hi,    I'm having an issue regarding us...
  • Loxer
  • Community Legend
  • 587 Views
  • 2 replies
  • 1 likes
  • macbook pro
    Touch Bar
  • 587 Views
  • 2 replies
  • 1 likes

how can I get the album cover shown as a square at the top of your screen

There used to be an option when I was listening to spotify on my macbook, where you had like a button (don't know if it was a button) and your spotify would only show the album cover in a little square and if your mouse came on the square you could s...

  • Visitor
  • There used to be an option when I was listening to spotify on my macbook, where you had like a button (don't know if it was a button) and your spotify would only show the album cover in a little squa...
  • Loxer
  • Community Legend
  • 1901 Views
  • 1 replies
  • 1 likes
  • 1901 Views
  • 1 replies
  • 1 likes

Podcast duration not visible in the queue if >1h

Hi, during playback on a Mac, I can't see how long a podcast episode takes since the time is dotted out. This happens in the queue only, bottom bar is fine. I attached a screenshot. Happens regardless of window size. Latest macOS, iMac 27 something 2...

  • Regular
  • Hi,   during playback on a Mac, I can't see how long a podcast episode takes since the time is dotted out.   This happens in the queue only, bottom bar is fine. I attached a screenshot....
  • imaginarychris
  • Gig Goer
  • 515 Views
  • 1 replies
  • 0 likes
  • 515 Views
  • 1 replies
  • 0 likes

How to spotify works?

I'm a new user of spotify and am happy to join the community, hope i found it interesting

  • Casual Listener
  • I'm a new user of spotify and am happy to join the community, hope i found it interesting
  • Loxer
  • Community Legend
  • 313 Views
  • 1 replies
  • 0 likes
  • 313 Views
  • 1 replies
  • 0 likes

Connection with speakers

PlanPremiumCountryThe NetherlandsDevice(iMac)Operating System(iOS 10) My Question or IssueWhy can't my local files be played with connected devices?It does work well on the computer.

  • Visitor
  • Plan Premium Country The Netherlands Device (iMac) Operating System (iOS 10)   My Question or Issue Why can't my local files be played with connected devices? It does work well on the...
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
  • 0 replies
  • 0 likes

Local files not syncing from Mac to iPhone

I have about 400 songs downloaded onto my MacBook Pro in local files, and up until a couple days ago, they were all syncing perfectly onto my iPhone. I had a playlist donwloaded on my phone and my Mac and all of my songs were in there, downloaded, av...

  • Visitor
  • I have about 400 songs downloaded onto my MacBook Pro in local files, and up until a couple days ago, they were all syncing perfectly onto my iPhone. I had a playlist donwloaded on my phone and my Ma...
  • 388 Views
  • 0 replies
  • 0 likes
  • local files
    Not syncing
  • 388 Views
  • 0 replies
  • 0 likes

shuffle

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis is just for Mac per se. I have over 3000 songs "liked", why does the shuffle feature onl...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This is...
  • 294 Views
  • 0 replies
  • 1 likes
  • shuffle
  • 294 Views
  • 0 replies
  • 1 likes

Spotify can't play this right now. If you have the file on your computer you can import it.

PlanPremiumCountryThailandDeviceMacbook Air 2015Operating SystemMac Os 10.14 My Question or IssueWhenever I try to play a song from spotify, it gets skipped. At times it displays this message-‘Spotify can't play this right now. If you have the file o...

  • Newbie
  •   Plan Premium Country Thailand Device Macbook Air 2015 Operating System Mac Os 10.14   My Question or Issue Whenever I try to play a song from spotify, it gets skipped. At times...
  • Loxer
  • Community Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Spotify Connect Not Shuffling Properly

PlanPremiumCountryUSADeviceMacbook Pro late 2014Operating System(Mojave 10.14.5 [Most up-to-date]) My Question or IssueWhen connecting to my Denon AVR-S940H, the shuffling feature on both my Macbook Pro and iPhone fail. The Shuffle will only play son...

  • Newbie
  • Plan Premium Country USA Device Macbook Pro late 2014 Operating System (Mojave 10.14.5 [Most up-to-date])   My Question or Issue When connecting to my Denon AVR-S940H, the shuffling fe...
  • 252 Views
  • 0 replies
  • 0 likes
  • 252 Views
  • 0 replies
  • 0 likes

[Mac] Volume Slider Does Not Remember Position After Restart

Brief description of the issue: So if you lower the volume using the volume slider on the bottom right-hand side of the screen, then restart your computer, the slider goes back to 100%, but the actual volume level output from Spotify remains at the p...

  • Visitor
  • Brief description of the issue: So if you lower the volume using the volume slider on the bottom right-hand side of the screen, then restart your computer, the slider goes back to 100%, but the ...
  • 462 Views
  • 0 replies
  • 0 likes
  • Mac
    volume
  • 462 Views
  • 0 replies
  • 0 likes