Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3124 Views
  • 1 replies
  • 0 likes
  • 3124 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2242 Views
  • 1 replies
  • 3 likes
  • 2242 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 36952 Views
  • 19 replies
  • 1 likes
  • music stops
  • 36952 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163753 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163753 Views
  • 0 replies
  • 34 likes

Macbook Audio

I am currently using a MacBook pro to listen to Spotify but I run into problems when I use an app using the microphone. In my specific scenario when I am on a call on discord my Spotify sound quality seems to get muffled whenever I get into the call....

  • Newbie
  • I am currently using a MacBook pro to listen to Spotify but I run into problems when I use an app using the microphone. In my specific scenario when I am on a call on discord my Spotify sound quality...
  • 583 Views
  • 0 replies
  • 1 likes
  • 583 Views
  • 0 replies
  • 1 likes

Trying to play songs on web player, it's not responding - only plays last playlist I listened to

PremiumUSA MacBook AirOperating SystemmacOS Mohave 10.14.5 I'm trying to use the Web Player to listen to music at work, and when I click a song, it ignores the command, and momentarily flashes down in the bottom left the album cover for a different s...

  • Newbie
  • Premium USA   MacBook Air Operating System macOS Mohave 10.14.5   I'm trying to use the Web Player to listen to music at work, and when I click a song, it ignores the command, and mo...
  • Galadirith
  • Newbie
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Spotify keeps downloading same app version on Mac

Can one of you genuises explain why my Spotify, unprompted, downloads the Spotify App version for Apple from Spotify's website unprompted, even though I am already running the latest version? This seems to happen only when I open the program... It's ...

  • Visitor
  • Can one of you genuises explain why my Spotify, unprompted, downloads the Spotify App version for Apple from Spotify's website unprompted, even though I am already running the latest version? This se...
  • Loxer
  • Community Legend
  • 536 Views
  • 1 replies
  • 0 likes
  • 536 Views
  • 1 replies
  • 0 likes

"Can't Play Current Song" Every time i open my laptop

I have the Spotify desktop app on my macbook, and I have a paid premium account and am also on wifi. Every time I open my laptop, and go to play music, I get the error saying I can't play this song for every song in my library. This error goes away w...

  • Newbie
  • I have the Spotify desktop app on my macbook, and I have a paid premium account and am also on wifi. Every time I open my laptop, and go to play music, I get the error saying I can't play this song f...
  • Loxer
  • Community Legend
  • 749 Views
  • 2 replies
  • 0 likes
  • 749 Views
  • 2 replies
  • 0 likes

Desktop doesn't show complete public playlist

PlanFreeCountryUK Device( Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiThere are some public playlists that don't seem to updating on my desktop but I can see the newest songs on the playlists on...

  • Casual Listener
  •   Plan Free Country UK   Device ( Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi There are some public p...
  • Lisichka101
  • Casual Listener
  • 787 Views
  • 6 replies
  • 0 likes
  • 787 Views
  • 6 replies
  • 0 likes

[BUG] Spotify Keeps turning off and on both shuffle and repeat on mac

Plan: PremiumOSX 10.14.6 I have tried deleting spotify and reinstalling as well as doing these steps on here: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallation-of-spotify/

  • Newbie
  • Plan: Premium OSX 10.14.6   I have tried deleting spotify and reinstalling as well as doing these steps on here: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallati...
  • Loxer
  • Community Legend
  • 690 Views
  • 1 replies
  • 0 likes
  • 690 Views
  • 1 replies
  • 0 likes

My Spotify keeps skipping every song i try to play, can someone help?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Loxer
  • Community Legend
  • 640 Views
  • 1 replies
  • 0 likes
  • 640 Views
  • 1 replies
  • 0 likes

Why can I re-arrange playlist tracks on my iPhone but not on my MacBook anymore?

I used to be able to edit my playlist track order on my macbook as well as my iphone but now can't do the former. I used to be able to drag songs up or down the playlist on the Macbook but this function seems to have gone. Any ideas why?

  • Visitor
  • I used to be able to edit my playlist track order on my macbook as well as my iphone but now can't do the former. I used to be able to drag songs up or down the playlist on the Macbook but this funct...
  • Loxer
  • Community Legend
  • 598 Views
  • 1 replies
  • 0 likes
  • 598 Views
  • 1 replies
  • 0 likes

Spotify unbearably slow on Mac

PlanPremiumCountryGermanyDeviceMacBook Pro 15" (Late 2015)Operating SystemmacOS 10.14.5 My Question or Issue Hi,Spotify has become unusably slow. Starting up Spotify takes around 5 minutes. Getting a song to play sometimes takes up to 15 seconds. Loo...

  • Casual Listener
  • Plan Premium Country Germany Device MacBook Pro 15" (Late 2015) Operating System macOS 10.14.5   My Question or Issue   Hi, Spotify has become unusably slow.  Starting up ...
  • LuHulio
  • Music Fan
  • 888 Views
  • 2 replies
  • 2 likes
  • 888 Views
  • 2 replies
  • 2 likes

Alphabetical Order with "the"?

On both my Desktop Windows and Mac, and other devices, it seems that alphabetical order has changed again. I always order by Artist A-Z. When I first joined Spotify it would correctly remove "the" from artists, but now it has switched in the past few...

  • Regular
  • On both my Desktop Windows and Mac, and other devices, it seems that alphabetical order has changed again. I always order by Artist A-Z. When I first joined Spotify it would correctly remove "the" fr...
  • 436 Views
  • 0 replies
  • 0 likes
  • 436 Views
  • 0 replies
  • 0 likes

Spotify not loading up songs that are not saved although I am online

My spotify has always worked fine until now when i cant listen to anything that is not saved. i can search for songs and cue them but they dont play and sometimes just show as a blank bar in the cue list. I am online and connected to facebook but my ...

Screen Shot 2019-08-22 at 13.14.44.png Screen Shot 2019-08-22 at 13.15.30.png
  • Visitor
  • My spotify has always worked fine until now when i cant listen to anything that is not saved. i can search for songs and cue them but they dont play and sometimes just show as a blank bar in the cue ...
  • Loxer
  • Community Legend
  • 638 Views
  • 1 replies
  • 0 likes
  • 638 Views
  • 1 replies
  • 0 likes

How to stop Spotify from using up so much disk space

Hi there, My Spotify data folder is several gigabites in size. Is there a way to limit the size Spotify is allowed to use or turn offline song storage off or something?

  • Casual Listener
  • Hi there,   My Spotify data folder is several gigabites in size. Is there a way to limit the size Spotify is allowed to use or turn offline song storage off or something? 
  • Loxer
  • Community Legend
  • 2183 Views
  • 1 replies
  • 0 likes
  • 2183 Views
  • 1 replies
  • 0 likes

Solved!! SPOTIFY APP Ver. 1.1.12.451.gdb77255f DROP with Enterprise PROXY.

PlanPremiumCountryItalyDeviceMBPOperating Systemmojave 10.14.6 (18G87) My Question or IssueHi there,I normally use spotify app at work. My enterprise uses Cisco WSA proxyes with Spotify connection allowed.With this last version, the connection drops ...

  • Casual Listener
  •   Plan Premium Country Italy Device MBP Operating System mojave 10.14.6 (18G87)   My Question or Issue Hi there, I normally use spotify app at work. My enterprise uses Cisco W...
  • apmari
  • Casual Listener
  • 914 Views
  • 2 replies
  • 0 likes
  • proxy
  • 914 Views
  • 2 replies
  • 0 likes

Solved!! Plays for 6 seconds then says "can't play current song"

PlanPremiumCountryUSA Device Macbook Pro late 2016Operating SystemMac os a Mojave I have had this problem for at least a years. I have premium: Works on phone - Only works for 6 seconds on Mac desktop (OS Mojave) ... then the blue error message (cann...

  • Casual Listener
  •   Plan Premium Country USA   Device  Macbook Pro late 2016 Operating System Mac os a Mojave   I have had this problem for at least a years. I have premium: Works on pho...
  • tatoz
  • Casual Listener
  • 1943 Views
  • 2 replies
  • 0 likes
  • 1943 Views
  • 2 replies
  • 0 likes

Solved!! Don't like button is not active if I unliked the song.

Looks like I can not mark the song as Don't like if I liked it once before and unliked after.

don't_like.gif
  • Casual Listener
  •                         Looks like I can not mark the song as Don't like if I liked it once before and unliked after.  
  • kukareka
  • Casual Listener
  • 928 Views
  • 2 replies
  • 0 likes
  • 928 Views
  • 2 replies
  • 0 likes

"Spotify URI not Valid" error when Spotify URI used

PlanFree/PremiumCountryUSA Device(Macbook Pro early 2015)Operating System(iOS 10) My Question or Issue I'm trying to share a playlist on playlist exchange, and I keep on getting a "Spotify URI not Valid" error. Here's the link I include: spotify:play...

  • Regular
  • Plan Free/Premium Country USA   Device (Macbook Pro early 2015) Operating System (iOS 10)   My Question or Issue   I'm trying to share a playlist on playlist exchange, and ...
  • Brunelicia
  • Community Legend
  • 1500 Views
  • 5 replies
  • 0 likes
  • Playlist Exchange
    spotify uri
  • 1500 Views
  • 5 replies
  • 0 likes

Solved!! How to stop Desktop Spotify from sharing the queue with a Phone or any other device?

PlanPremiumCountryUS DeviceMacBook Pro, iPhoneOperating SystemEl Capitan, 12.4 My Question or IssueWhen I go to work while listening in my car via Spotify I get into the office and when I fire up my desktop Spotify, the same queue (along with repeat ...

  • Regular
  • Plan Premium Country US   Device MacBook Pro, iPhone Operating System El Capitan, 12.4   My Question or Issue When I go to work while listening in my car via Spotify I get into t...
  • colanutnm
  • Regular
  • 1728 Views
  • 2 replies
  • 1 likes
  • Connect
    listening on
    queue
  • 1728 Views
  • 2 replies
  • 1 likes

Solved!! Album stuck in queue

Premium account, Sweden DeviceDesktop Mac, iPhone and Spotify Connect (Lightning DS to an Aries) Since 1–2 months I have an album that repeatedly adds it self to my queue. It doesn't matter if I remove it, once the queue is empty it comes back. If I ...

  • Casual Listener
  • Premium account, Sweden   Device Desktop Mac, iPhone and Spotify Connect (Lightning DS to an Aries)   Since 1–2 months I have an album that repeatedly adds it self to my queue. It...
  • bigbro
  • Casual Listener
  • 2640 Views
  • 4 replies
  • 0 likes
  • 2640 Views
  • 4 replies
  • 0 likes

Spotify seems to have removed all my playlists?!

Plan = Free [have done premium trials in the past]Country = UK Device = Macbook Pro mid 2012iPhone SEOperating System = MacOS High Sierra I've had a free Spotify account since 2012, probably earlier than that. Over this time I've added many playlists...

  • Casual Listener
  • Plan = Free [have done premium trials in the past] Country = UK   Device = Macbook Pro mid 2012 iPhone SE Operating System = MacOS High Sierra   I've had a free Spotify acc...
  • jaydunford
  • Casual Listener
  • 417 Views
  • 2 replies
  • 0 likes
  • 417 Views
  • 2 replies
  • 0 likes

Podcasts sort in Desktop mac

We don't have an option to sort the podcasts by episodes in Desktop app like in an android app. Currently i can see only 2 options, 1. Sort by Name 2. Sort by date added (Here it sorts the podcasts by date byt not by all episodes of my subscribed pod...

  • Newbie
  • We don't have an option to sort the podcasts by episodes in Desktop app like in an android app. Currently i can see only 2 options, 1. Sort by Name 2. Sort by date added (Here it sorts the podcasts b...
  • 663 Views
  • 0 replies
  • 7 likes
  • feature proposal
  • 663 Views
  • 0 replies
  • 7 likes