Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
5560 Views
1 replies
0 likes

5560 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
7540 Views
1 replies
0 likes

7540 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
5156 Views
1 replies
3 likes

5156 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42847 Views
19 replies
1 likes
music stops

42847 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
167421 Views
0 replies
35 likes
Mac

167421 Views
0 replies
35 likes

Spotify keeps downloading same app version on Mac

Can one of you genuises explain why my Spotify, unprompted, downloads the Spotify App version for Apple from Spotify's website unprompted, even though I am already running the latest version? This seems to happen only when I open the program... It's ...

Barbaralee
Visitor
Can one of you genuises explain why my Spotify, unprompted, downloads the Spotify App version for Apple from Spotify's website unprompted, even though I am already running the latest version? This se...
2019-08-24 10:28:34 PM
2019-08-24 11:14:31 PM
Loxer
Community Legend
620 Views
1 replies
0 likes

620 Views
1 replies
0 likes

"Can't Play Current Song" Every time i open my laptop

I have the Spotify desktop app on my macbook, and I have a paid premium account and am also on wifi. Every time I open my laptop, and go to play music, I get the error saying I can't play this song for every song in my library. This error goes away w...

seank20
Newbie
I have the Spotify desktop app on my macbook, and I have a paid premium account and am also on wifi. Every time I open my laptop, and go to play music, I get the error saying I can't play this song f...
2019-08-24 2:25:55 PM
2019-08-24 11:12:57 PM
Loxer
Community Legend
838 Views
2 replies
0 likes

838 Views
2 replies
0 likes

Desktop doesn't show complete public playlist

PlanFreeCountryUK Device( Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHiThere are some public playlists that don't seem to updating on my desktop but I can see the newest songs on the playlists on...

Lisichka101
Casual Listener
Plan Free Country UK Device ( Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hi There are some public play...
2019-08-19 12:54:06 AM
2019-08-24 1:06:00 PM
Lisichka101
Casual Listener
912 Views
6 replies
0 likes

912 Views
6 replies
0 likes

[BUG] Spotify Keeps turning off and on both shuffle and repeat on mac

Plan: PremiumOSX 10.14.6 I have tried deleting spotify and reinstalling as well as doing these steps on here: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallation-of-spotify/

12122110368
Newbie
Plan: Premium OSX 10.14.6 I have tried deleting spotify and reinstalling as well as doing these steps on here: https://support.spotify.com/us/using_spotify/troubleshooting/reinstallati...
2019-08-23 1:02:19 PM
2019-08-23 6:10:08 PM
Loxer
Community Legend
793 Views
1 replies
0 likes

793 Views
1 replies
0 likes

My Spotify keeps skipping every song i try to play, can someone help?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

gta4_king
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2019-08-23 7:28:31 AM
2019-08-23 11:49:38 AM
Loxer
Community Legend
739 Views
1 replies
0 likes

739 Views
1 replies
0 likes

Why can I re-arrange playlist tracks on my iPhone but not on my MacBook anymore?

I used to be able to edit my playlist track order on my macbook as well as my iphone but now can't do the former. I used to be able to drag songs up or down the playlist on the Macbook but this function seems to have gone. Any ideas why?

Plimbo70
Visitor
I used to be able to edit my playlist track order on my macbook as well as my iphone but now can't do the former. I used to be able to drag songs up or down the playlist on the Macbook but this funct...
2019-08-23 8:27:55 AM
2019-08-23 11:47:00 AM
Loxer
Community Legend
808 Views
1 replies
0 likes

808 Views
1 replies
0 likes

Spotify unbearably slow on Mac

PlanPremiumCountryGermanyDeviceMacBook Pro 15" (Late 2015)Operating SystemmacOS 10.14.5 My Question or Issue Hi,Spotify has become unusably slow. Starting up Spotify takes around 5 minutes. Getting a song to play sometimes takes up to 15 seconds. Loo...

Traninator
Casual Listener
Plan Premium Country Germany Device MacBook Pro 15" (Late 2015) Operating System macOS 10.14.5 My Question or Issue Hi, Spotify has become unusably slow. Starting up ...
2019-08-07 10:03:58 PM
2019-08-23 11:10:25 AM
LuHulio
Music Fan
1120 Views
2 replies
2 likes

1120 Views
2 replies
2 likes

Alphabetical Order with "the"?

On both my Desktop Windows and Mac, and other devices, it seems that alphabetical order has changed again. I always order by Artist A-Z. When I first joined Spotify it would correctly remove "the" from artists, but now it has switched in the past few...

ccash09
Regular
On both my Desktop Windows and Mac, and other devices, it seems that alphabetical order has changed again. I always order by Artist A-Z. When I first joined Spotify it would correctly remove "the" fr...
2019-08-22 12:28:48 AM
504 Views
0 replies
0 likes

504 Views
0 replies
0 likes

Spotify not loading up songs that are not saved although I am online

My spotify has always worked fine until now when i cant listen to anything that is not saved. i can search for songs and cue them but they dont play and sometimes just show as a blank bar in the cue list. I am online and connected to facebook but my ...

Jackw420
Visitor
My spotify has always worked fine until now when i cant listen to anything that is not saved. i can search for songs and cue them but they dont play and sometimes just show as a blank bar in the cue ...
2019-08-22 2:32:19 PM
2019-08-22 2:53:19 PM
Loxer
Community Legend
715 Views
1 replies
0 likes

715 Views
1 replies
0 likes

How to stop Spotify from using up so much disk space

Hi there, My Spotify data folder is several gigabites in size. Is there a way to limit the size Spotify is allowed to use or turn offline song storage off or something?

Desigenersocks
Casual Listener
Hi there, My Spotify data folder is several gigabites in size. Is there a way to limit the size Spotify is allowed to use or turn offline song storage off or something?
2019-08-21 10:44:39 AM
2019-08-22 12:56:28 PM
Loxer
Community Legend
2285 Views
1 replies
0 likes

2285 Views
1 replies
0 likes

Solved!! SPOTIFY APP Ver. 1.1.12.451.gdb77255f DROP with Enterprise PROXY.

PlanPremiumCountryItalyDeviceMBPOperating Systemmojave 10.14.6 (18G87) My Question or IssueHi there,I normally use spotify app at work. My enterprise uses Cisco WSA proxyes with Spotify connection allowed.With this last version, the connection drops ...

apmari
Casual Listener
Plan Premium Country Italy Device MBP Operating System mojave 10.14.6 (18G87) My Question or Issue Hi there, I normally use spotify app at work. My enterprise uses Cisco W...
2019-08-19 3:01:54 PM
2019-08-22 10:09:48 AM
apmari
Casual Listener
1040 Views
2 replies
0 likes
proxy

1040 Views
2 replies
0 likes

Solved!! Plays for 6 seconds then says "can't play current song"

PlanPremiumCountryUSA Device Macbook Pro late 2016Operating SystemMac os a Mojave I have had this problem for at least a years. I have premium: Works on phone - Only works for 6 seconds on Mac desktop (OS Mojave) ... then the blue error message (cann...

tatoz
Casual Listener
Plan Premium Country USA Device Macbook Pro late 2016 Operating System Mac os a Mojave I have had this problem for at least a years. I have premium: Works on pho...
2019-08-21 1:32:07 AM
2019-08-21 7:28:31 PM
tatoz
Casual Listener
2102 Views
2 replies
0 likes

2102 Views
2 replies
0 likes

Solved!! Don't like button is not active if I unliked the song.

Looks like I can not mark the song as Don't like if I liked it once before and unliked after.

kukareka
Casual Listener
Looks like I can not mark the song as Don't like if I liked it once before and unliked after.
2019-08-19 10:10:26 AM
2019-08-20 9:48:33 AM
kukareka
Casual Listener
1112 Views
2 replies
0 likes

1112 Views
2 replies
0 likes

"Spotify URI not Valid" error when Spotify URI used

PlanFree/PremiumCountryUSA Device(Macbook Pro early 2015)Operating System(iOS 10) My Question or Issue I'm trying to share a playlist on playlist exchange, and I keep on getting a "Spotify URI not Valid" error. Here's the link I include: spotify:play...

sirenssongs
Regular
Plan Free/Premium Country USA Device (Macbook Pro early 2015) Operating System (iOS 10) My Question or Issue I'm trying to share a playlist on playlist exchange, and ...
2019-08-09 9:57:12 PM
2019-08-19 11:41:40 PM
Brunelicia
Community Legend
1841 Views
5 replies
0 likes
Playlist Exchange
spotify uri

1841 Views
5 replies
0 likes

Solved!! How to stop Desktop Spotify from sharing the queue with a Phone or any other device?

PlanPremiumCountryUS DeviceMacBook Pro, iPhoneOperating SystemEl Capitan, 12.4 My Question or IssueWhen I go to work while listening in my car via Spotify I get into the office and when I fire up my desktop Spotify, the same queue (along with repeat ...

colanutnm
Regular
Plan Premium Country US Device MacBook Pro, iPhone Operating System El Capitan, 12.4 My Question or Issue When I go to work while listening in my car via Spotify I get into t...
2019-08-16 10:24:01 PM
2019-08-19 5:09:24 PM
colanutnm
Regular
1971 Views
2 replies
1 likes
Connect
listening on
queue

1971 Views
2 replies
1 likes

Solved!! Album stuck in queue

Premium account, Sweden DeviceDesktop Mac, iPhone and Spotify Connect (Lightning DS to an Aries) Since 1–2 months I have an album that repeatedly adds it self to my queue. It doesn't matter if I remove it, once the queue is empty it comes back. If I ...

bigbro
Casual Listener
Premium account, Sweden Device Desktop Mac, iPhone and Spotify Connect (Lightning DS to an Aries) Since 1–2 months I have an album that repeatedly adds it self to my queue. It...
2019-08-15 1:54:06 PM
2019-08-19 12:15:44 PM
bigbro
Casual Listener
3120 Views
4 replies
0 likes

3120 Views
4 replies
0 likes

Spotify seems to have removed all my playlists?!

Plan = Free [have done premium trials in the past]Country = UK Device = Macbook Pro mid 2012iPhone SEOperating System = MacOS High Sierra I've had a free Spotify account since 2012, probably earlier than that. Over this time I've added many playlists...

jaydunford
Casual Listener
Plan = Free [have done premium trials in the past] Country = UK Device = Macbook Pro mid 2012 iPhone SE Operating System = MacOS High Sierra I've had a free Spotify acc...
2019-07-30 1:51:13 AM
2019-08-18 10:06:53 AM
jaydunford
Casual Listener
539 Views
2 replies
0 likes

539 Views
2 replies
0 likes

Podcasts sort in Desktop mac

We don't have an option to sort the podcasts by episodes in Desktop app like in an android app. Currently i can see only 2 options, 1. Sort by Name 2. Sort by date added (Here it sorts the podcasts by date byt not by all episodes of my subscribed pod...

Hadi07
Newbie
We don't have an option to sort the podcasts by episodes in Desktop app like in an android app. Currently i can see only 2 options, 1. Sort by Name 2. Sort by date added (Here it sorts the podcasts b...
2019-08-17 4:49:33 PM
777 Views
0 replies
7 likes
feature proposal

777 Views
0 replies
7 likes

Solved!! Go to song in playlist not displaying proper position

Spotify Version: 1.1.10.540.gfcf0430f When I go into a playlist and play any song, I then want to left click on the album in the bottom left corner to go to the songs position in the playlist. However, when the playlist is sorted from Newest -> Oldes...

mattBrzezinski
Newbie
Spotify Version: 1.1.10.540.gfcf0430f When I go into a playlist and play any song, I then want to left click on the album in the bottom left corner to go to the songs position in the playlis...
2019-08-16 10:38:23 PM
2019-08-17 11:54:57 AM
Loxer
Community Legend
2481 Views
1 replies
0 likes

2481 Views
1 replies
0 likes

Solved!! "Downloading of offline songs failed. Maybe the disk is full?" when computer has lots of space

Plan: Premium (Family)USA Device: Macbook Air 13-inch 2019Operating System: macOS Mojave I have been using Spotify for two years and this issue has never happened to me. I downloaded the Spotify App onto my new Macbook Air. All of my songs were there...

apabulldog
Casual Listener
Plan: Premium (Family) USA Device: Macbook Air 13-inch 2019 Operating System: macOS Mojave I have been using Spotify for two years and this issue has never happened...
2019-08-07 5:58:18 AM
2019-08-17 4:58:44 AM
apabulldog
Casual Listener
1435 Views
1 replies
0 likes

1435 Views
1 replies
0 likes

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