Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...
MattSuda
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
MattSuda
Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....
Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...
Plan -PremiumCountry - USDeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or Issue: I get suggestions for music like an artist I clicked on and don't like. How do I remove them? It's wasting space where music I may like would be and is v...
PlanFree DeviceMacbook Air Early 2015Operating SystemMacOS Mojave My Question or IssueMy MacBook air stopped playing most songs from the Spotify database. The only songs I can listen to are my local files. I can listen to every song in the Spotify da...
Spotify FreeItalyiMac Late 2015 macOS 10.13.4 Hi, i wanted to listen to a newly released song so i searched for it, pressed play but... nothing happened. In the bottom i had the progress bar empty, an empty album icon and no infos. So i uninstalled S...
PlanPremiumCountryNew ZealandDeviceMac book air late 2017Operating SystemmacOs mojave My Question or Issuewhen I add songs to my playlist it keeps on saying as the date added (in a year). May you fix this please. Account email is : *snip*
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I am a premium subscriber. Often when opening the Android app I get a full screen ad that starts with "NEW RELEASE / Brand new music for you!". I would like to completely disable these advertisements. How can I do so?
Some background: I've never opened a video file with spotify. I've never added a video file to a spotify playlist. Today I Airdropped some videos I'd recorded from my iPhone to my Mac and uploaded them to youtube. I went to delete the files from my h...
PlanPremiumCountrySpainDeviceMacbook Air My Question or Issues.Some songs not playing with my mac, while they play with my phoneAlready did restart, already delated and redownload the app, already deleted file from Caches but nothing changes
PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10.14.5) My Question or Issue
PlanPremiumCountryUSAOperating SystemAndroid & MacOS My Question or Issue Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for weeks! At first it would close out now it just won't open! PLEASE HELP!
Plan PremiumCountry Australia DeviceMac ProOperating SystemOSX 10.14.5 My Question or Issue"Can't Play Track Right Now" issue is persistent despite numerous attempts of doing a fresh install, logging in and out, clearing cache (Library>Cache>com.spot...
Plan: PremiumCountry: USADevice: MacbookMy Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and I STILL can't use Spotify, the "Browse" page just says: "There was a pro...
My Question or IssueWhen I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens. I'm using Spotify in my browser.
PlanFree/Premium-PremiumCountry-United States Device- Macbook pro(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System-newest iOS software(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanPremiumCountryUS DeviceMacbook Pro Operating SystemMacOS High Sierra v10.13.6 My Question or IssueI am trying to log into my Spotify that is installed on my mac and I keep getting an error message: Access to login.spotify.com was deniedYou don't ...
PlanPremiumCountryFranceDeviceMac OS X v.10.7.5Operating SystemMac OS X Lion 10.7.5 (11G63)My Question or IssueHello, when I hover my mouse cursor over my profile picture I can't edit it, no message appears while I'm still on the computer application...
Plan: PremiumCountry: Hong KongDevice: Macbook Air Early 2015Operating System: 10.11.6 (OS X El Capitan) My Friend Feed is updating, but I'm not showing up on anyone else's. I've made sure that I'm not on Private Session, but it still doesn't show up...
I can't see some of my freinds feeds. I've checked with them and it's not because they turned it off. Also, the recently played tab doesn't update even though it's swithed on. Anybody have a fix or is this just a bug that pops up from time to time?Pl...
PlanPremiumCountryUSA DeviceMacbook Pro late 2016Operating SystemiOS 10+ My Question or IssueWhenever someone sends me a spotify link it automatically opens in the web player, even though I'm usually already listening on the app. I have agonized tryi...