Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3893 Views
1 replies
0 likes

3893 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3148 Views
1 replies
3 likes

3148 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38302 Views
19 replies
1 likes
music stops

38302 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164837 Views
0 replies
35 likes
Mac

164837 Views
0 replies
35 likes

Superuser Contribution Links open in web player, can't figure out how to get them to open the app

PlanPremiumCountryUSA DeviceMacbook Pro late 2016Operating SystemiOS 10+ My Question or IssueWhenever someone sends me a spotify link it automatically opens in the web player, even though I'm usually already listening on the app. I have agonized tryi...

myosburn
Newbie
Plan Premium Country USA Device Macbook Pro late 2016 Operating System iOS 10+ My Question or Issue Whenever someone sends me a spotify link it automatically opens in...
2019-05-31 12:11:45 AM
2019-06-02 10:04:01 AM
Guido
Spotify Legend
524 Views
1 replies
0 likes

524 Views
1 replies
0 likes

Selecting songs in playlists links to wrong part of playlist

Premium, Family plan, UKMacbook Air - Desktop Spotify For several months now I have been experiencing the following bug:My main playlist is ordered by date in descending order - i.e., most recently added songs at the top. If a song is playing from th...

emmahussain
Newbie
Premium, Family plan, UK Macbook Air - Desktop Spotify For several months now I have been experiencing the following bug: My main playlist is ordered by date in descending order - i.e., mo...
2019-06-01 11:21:22 PM
291 Views
0 replies
1 likes

291 Views
0 replies
1 likes

Solved!!Superuser Contribution Many of the songs on Spotify are blank and have no content for me. How do I fix this?

PremiumUnited States Macbook Air Mac OS Mojave 10.14.5 Many of the songs on Spotify are blank and have no content for me. How do I fix this?

Screen Shot 2019-05-29 at 10.42.39 PM.png

zbononcini
Casual Listener
Premium United States Macbook Air Mac OS Mojave 10.14.5 Many of the songs on Spotify are blank and have no content for me. How do I fix this?
2019-05-30 6:43:08 AM
2019-06-01 5:49:43 PM
zbononcini
Casual Listener
1965 Views
5 replies
1 likes

1965 Views
5 replies
1 likes

Superuser Contribution Shuffling to songs not in the playlist

When I play any song within a playlist, Spotify goes to a random song that's not in the designated playlist as the next song. Help! I've reinstalled three times.

ishoikhet
Newbie
When I play any song within a playlist, Spotify goes to a random song that's not in the designated playlist as the next song. Help! I've reinstalled three times.
2019-05-31 7:23:52 AM
2019-06-01 2:00:03 PM
Guido
Spotify Legend
325 Views
1 replies
0 likes

325 Views
1 replies
0 likes

Superuser Contribution Songs skipping after 2 seconds/can't find the song to play, have tried all fixes

PremiumCountry - Australia DeviceMacbook Air, latest OS, 10.14.5 Like many people on this forum, I cannot use the desktop app without a song playing for just two seconds then skipping, or it giving me the message that the song cannot be found (the sa...

andr3wthomas
Casual Listener
Premium Country - Australia Device Macbook Air, latest OS, 10.14.5 Like many people on this forum, I cannot use the desktop app without a song playing for just two seconds t...
2019-05-29 3:20:02 AM
2019-06-01 1:55:30 PM
Guido
Spotify Legend
472 Views
3 replies
0 likes

472 Views
3 replies
0 likes

Superuser Contribution Spotify randomly started playing songs at 6am

PremiumAustralia MacbookiOS 10 So basically, I always sleep with white noise in the background, most of the time I use youtube to play it because Spotify ones aren't that good, besides the point, anyways so I was peacefully sleeping and suddenly soun...

Jayitaa
Newbie
Premium Australia Macbook iOS 10 So basically, I always sleep with white noise in the background, most of the time I use youtube to play it because Spotify ones aren't tha...
2019-05-27 11:54:43 PM
2019-05-31 12:15:46 PM
Guido
Spotify Legend
1174 Views
2 replies
0 likes

1174 Views
2 replies
0 likes

15 second rewind/forward function for podcast not working on mac

PlanPremiumCountrySwedenDeviceMacbook Pro retina mid 2012Operating SystemmacOS 10.14.5 My Question or IssueThe 15 second rewind/forward function for podcast does not work when using bluetooth headphones or when using the rewind/forward buttons on the...

Axerier
Newbie
Plan Premium Country Sweden Device Macbook Pro retina mid 2012 Operating System macOS 10.14.5 My Question or Issue The 15 second rewind/forward function for podcast does not work whe...
2019-05-30 8:15:21 PM
478 Views
0 replies
1 likes

478 Views
0 replies
1 likes

Can't connect to Google home speakers (Macbook)

PlanPremiumCountrySwitzerlandDeviceMacbook AirOperating SystemmacOS Sierra 10.12.6 My Question or IssueI am using an iPhone, iMac and Macbook at home and listen via Google home. I can easily switch to Google speakers from iPhone and iMac. But with my...

parksoh
Newbie
Plan Premium Country Switzerland Device Macbook Air Operating System macOS Sierra 10.12.6 My Question or Issue I am using an iPhone, iMac and Macbook at home and listen via Google ho...
2019-04-06 7:24:45 PM
2019-05-30 6:36:36 AM
fathercucumber
Music Fan
2120 Views
1 replies
3 likes

2120 Views
1 replies
3 likes

Solved!!Superuser Contribution Spotify Desktop (Mac) displaying different track to one playing

Premium PlanCountry UKMacBook Pro Mid 2014Operating System iOS 10.14.3 My Question or Issue Since last Spotify Update my main playlist (which is also often offline) - is on shuffle but the song displaying on the desktop app is not the same as the one...

malcolmduffin
Casual Listener
Premium Plan Country UK MacBook Pro Mid 2014 Operating System iOS 10.14.3 My Question or Issue Since last Spotify Update my main playlist (which is also often off...
2019-05-28 9:49:51 PM
2019-05-29 9:12:43 PM
malcolmduffin
Casual Listener
950 Views
2 replies
0 likes

950 Views
2 replies
0 likes

Artist name appears to be an serialized array

When I search for "**bleep** noll två" I get some artis suggestions where some names seems to be an serialzied array.

chmossberg
Regular
When I search for "**bleep** noll två" I get some artis suggestions where some names seems to be an serialzied array.
2019-05-29 3:04:45 PM
292 Views
0 replies
0 likes

292 Views
0 replies
0 likes

Superuser Contribution Spotify playing local version of song instead of real version?

I noticed that a song on my Spotify is being replaced by my local version of it (saved on iTunes) that has someone else's voice over it. My local version has a song name, album, year etc. identical to the real version. I can even search for the artis...

shakenscientist
Casual Listener
I noticed that a song on my Spotify is being replaced by my local version of it (saved on iTunes) that has someone else's voice over it. My local version has a song name, album, year etc. identical t...
2019-05-28 10:54:00 PM
2019-05-29 11:39:39 AM
Guido
Spotify Legend
311 Views
1 replies
0 likes

311 Views
1 replies
0 likes

[Mac/Win10] Song cannot be play through a HTTP Proxy

When using HTTP proxy in the advanced settings, the app is working fine including searching, browsing any albums/artists and also loading album arts when play button is hit, however, the songs won't play, it stucked at 0.00. Only songs that previousl...

nxjeff
Newbie
When using HTTP proxy in the advanced settings, the app is working fine including searching, browsing any albums/artists and also loading album arts when play button is hit, however, the songs won't ...
2019-05-26 7:44:32 PM
2019-05-29 4:08:00 AM
suphodk
Casual Listener
580 Views
1 replies
0 likes

580 Views
1 replies
0 likes

Spotify Treats Apostrophes Differently

I encountered this issue when searching for a song in my saved songs that was shown as "liked" but I could not find. I realized that Spotify treats the two apostrophes as different characters. Granted they are, but it makes it unreasonably difficult ...

shelaffs
Gig Goer
I encountered this issue when searching for a song in my saved songs that was shown as "liked" but I could not find. I realized that Spotify treats the two apostrophes as different cha...
2019-05-29 3:24:04 AM
1472 Views
0 replies
3 likes
apostrophe
bug
filter
Search

1472 Views
0 replies
3 likes

Solved!! Don't have all the songs in a playlist

Hi,I have a MacBook, and since April my playlists don't get updated, but I can see that on my phone they do get updated.What can I do?

PompomSamael
Casual Listener
Hi, I have a MacBook, and since April my playlists don't get updated, but I can see that on my phone they do get updated. What can I do?
2019-05-26 4:13:17 PM
2019-05-26 7:31:32 PM
Bethany_Dawn
Community Legend
692 Views
3 replies
0 likes

692 Views
3 replies
0 likes

Playing a filtered playlist no longer works

PlanPremiumCountryUSA DeviceMacbook Pro 15 inch 2017Operating SystemMac OS Mojave My Question or IssueUntil recently, if I applied a filter to a playlist and started playing a song, the subsequent songs that would play would also be part of the filte...

pnut
Roadie
Plan Premium Country USA Device Macbook Pro 15 inch 2017 Operating System Mac OS Mojave My Question or Issue Until recently, if I applied a filter to a playlist and started p...
2019-05-22 5:49:00 AM
2019-05-26 3:21:37 PM
Bugequalfeature
Regular
345 Views
1 replies
2 likes

345 Views
1 replies
2 likes

Spotify on Mac is SLOOOWWW

Plan - PremiumCountry - USA DeviceMacOSOperating SystemOS 10.14.3 Anytime I search for anything it doesn't do anything. Not even the spinning dots. Clicking on a playlist takes roughly 10min to load and when it does, if I click on the artist to go to...

NAF606
Regular
Plan - Premium Country - USA Device MacOS Operating System OS 10.14.3 Anytime I search for anything it doesn't do anything. Not even the spinning dots. Clicking on a playlist ta...
2019-03-12 5:34:57 PM
2019-05-25 6:05:25 PM
NAF606
Regular
1284 Views
13 replies
3 likes

1284 Views
13 replies
3 likes

Superuser Contribution Spotify can't play this right now == farewell to Spotify

PlanFreeCountryIT DeviceMacbook Pro mid 2018Operating SystemMojave 10.14.4 On my brand new macbook, after 3 installation attempts, spotify can't play any song for more than 1 second, then the "error" in the subject poups and that's it. after wasting ...

DDR999
Regular
Plan Free Country IT Device Macbook Pro mid 2018 Operating System Mojave 10.14.4 On my brand new macbook, after 3 installation attempts, spotify can't play any song for more t...
2019-04-19 5:28:05 PM
2019-05-25 2:09:38 PM
Guido
Spotify Legend
1580 Views
6 replies
0 likes

1580 Views
6 replies
0 likes

[Podcast] Sort by Release Date Bug

Free/Premium- PremiumCountry- Austria DeviceMacBook Pro (13-inch, 2017, Two Thunderbold 3 ports)Operating SystemmacOs Mojave (Version 10.14.4) My Question or IssueI am daily listening to the Podcast Ö1 Jounrale by ORF Radio Ö1. Since today I am not a...

carlosrodri
Casual Listener
Free/Premium - Premium Country - Austria Device MacBook Pro (13-inch, 2017, Two Thunderbold 3 ports) Operating System macOs Mojave (Version 10.14.4) My Question or Issue ...
2019-05-24 2:05:29 PM
468 Views
0 replies
1 likes
Podcast Episodes
Release date

468 Views
0 replies
1 likes

Solved!! Latest release stops all playback after 2 seconds.

I was having a different issue unreleated to this which said reinstalling would fix it. I am now unable to play any song longer than 2 seconds. Whatever is the issue its in your latest build / update. My previous issue is that whenever spotify reache...

m0nk37
Regular
I was having a different issue unreleated to this which said reinstalling would fix it. I am now unable to play any song longer than 2 seconds. Whatever is the issue its in your latest build / update...
2019-05-23 8:17:10 PM
2019-05-23 9:53:16 PM
aefasdfasdflol
Casual Listener
1996 Views
8 replies
0 likes

1996 Views
8 replies
0 likes

Superuser Contribution Please implement difference between Followed Artists and Saved-Album Artists

PlanPremiumCountryUKOperating SystemDesktop/iOS My Question or IssueI think a lot more can be done to help people organise enormous libraries.For example - Please can we have some sort of distinction between followed artists and artists who make save...

jameslondon74
Music Fan
Plan Premium Country UK Operating System Desktop/iOS My Question or Issue I think a lot more can be done to help people organise enormous libraries. For example - Please can we have s...
2019-05-16 3:45:26 PM
2019-05-23 4:15:09 PM
Peter
Spotify Legend
618 Views
1 replies
0 likes

618 Views
1 replies
0 likes

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