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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2455 Views
  • 1 replies
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  • 2455 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4908 Views
  • 1 replies
  • 0 likes
  • 4908 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3590 Views
  • 1 replies
  • 3 likes
  • 3590 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39488 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39488 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165385 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165385 Views
  • 0 replies
  • 35 likes

Superuser Contribution Spotify app not downloading new music

PlanFreeCountryPortugalDeviceMacBook Pro (Retina, 15-inch, Mid 2014)Operating SystemMac OS Mojave Hey guys, so about a week ago spotify as not been "downloading" new music. Meaning all music that I had not listened prior to that moment is not availab...

  • Newbie
  • Plan Free Country Portugal Device MacBook Pro (Retina, 15-inch, Mid 2014) Operating System Mac OS Mojave   Hey guys, so about a week ago spotify as not been "downloading" new music. Mea...
  • Katerina
  • Spotify Legend
  • 525 Views
  • 1 replies
  • 0 likes
  • 525 Views
  • 1 replies
  • 0 likes

Superuser Contribution How the eff do I prevent an artist from showing up in my mixes?

Premium/USAOS X I use the radio and daily mix functionality all the time. I HATE THE PIXIES and they show up in my mixes and radio constantly. How do I stop this from happening? There is no dislike button anywhere!

  • Regular
  • Premium/USA OS X   I use the radio and daily mix functionality all the time.  I HATE THE PIXIES and they show up in my mixes and radio constantly.  How do I stop this from happening...
  • Katerina
  • Spotify Legend
  • 1492 Views
  • 5 replies
  • 0 likes
  • 1492 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution How long are the artist images cached?

I have a small visual issue with the Mac application. As a Spotify artist, I changed my avatar image almost a week ago, and it is correctly updated on all platforms I checked (iPhone, iPad, web player) except the Desktop Mac which still displays the ...

  • Composer
  • I have a small visual issue with the Mac application. As a Spotify artist, I changed my avatar image almost a week ago, and it is correctly updated on all platforms I checked (iPhone, iPad, web playe...
  • Katerina
  • Spotify Legend
  • 1635 Views
  • 2 replies
  • 0 likes
  • 1635 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files - help with streaming to Bose

PlanPremium CountryUSA DeviceMac desktop, 2009 Operating SystemOSX 10.9.5 My Question or Issue The uploaded music will not stream to our Bose. I have seen inferences to QuickTime Player, but I don't know how that works. All our music is saved on our ...

  • Casual Listener
  • Plan Premium   Country USA   Device Mac desktop, 2009   Operating System OSX 10.9.5   My Question or Issue   The uploaded music will not stream to our Bose. I h...
  • Peter
  • Spotify Legend
  • 507 Views
  • 1 replies
  • 0 likes
  • 507 Views
  • 1 replies
  • 0 likes

Friend's list activity not updating

PlanPremiumCountryUSA DeviceMacbook Pro late 2016Operating SystemOSX Mojave 10.14.5 My Question or Issue === START OF TEMPLATE ===Brief description of the issue: Friend's list activity not updatingSteps to reproduce the issue:Created a new spotify ac...

  • Newbie
  • Plan Premium Country USA   Device Macbook Pro late 2016 Operating System OSX Mojave 10.14.5   My Question or Issue   === START OF TEMPLATE === Brief description of the i...
  • Bethany_Dawn
  • Community Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Saved Songs on Mac

Hi Everyone, So I am a part of a family Premium plan. I have spotify synced o my mac and my phone under one account ( i like to make my playlists on my computer i find it easier) but i havent been able to do that for awhile because if i look up a son...

  • Casual Listener
  • Hi Everyone,    So I am a part of a family Premium plan. I have spotify synced o my mac and my phone under one account ( i like to make my playlists on my computer i find it easier) but i...
  • 365 Views
  • 0 replies
  • 0 likes
  • 365 Views
  • 0 replies
  • 0 likes

How do I remove suggestions in Discover section?

Plan -PremiumCountry - USDeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or Issue: I get suggestions for music like an artist I clicked on and don't like. How do I remove them? It's wasting space where music I may like would be and is v...

  • Newbie
  • Plan -Premium Country - US Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue:   I get suggestions for music like an artist I clicked on and don't like. Ho...
  • 422 Views
  • 0 replies
  • 0 likes
  • 422 Views
  • 0 replies
  • 0 likes

Will deleting Spotify from my computer delete my local files playlists?

PlanFree DeviceMacbook Air Early 2015Operating SystemMacOS Mojave My Question or IssueMy MacBook air stopped playing most songs from the Spotify database. The only songs I can listen to are my local files. I can listen to every song in the Spotify da...

  • Newbie
  • Plan Free   Device Macbook Air Early 2015 Operating System MacOS Mojave   My Question or Issue My MacBook air stopped playing most songs from the Spotify database. The only songs I...
  • Bittencourt
  • Spotify Star
  • 1668 Views
  • 1 replies
  • 0 likes
  • local files
    macOS Mojave
  • 1668 Views
  • 1 replies
  • 0 likes

Solved!! No favourite songs and i can't even play music

Spotify FreeItalyiMac Late 2015 macOS 10.13.4 Hi, i wanted to listen to a newly released song so i searched for it, pressed play but... nothing happened. In the bottom i had the progress bar empty, an empty album icon and no infos. So i uninstalled S...

  • Casual Listener
  • Spotify Free Italy iMac Late 2015  macOS 10.13.4   Hi, i wanted to listen to a newly released song so i searched for it, pressed play but... nothing happened. In the bottom i had the p...
  • Bethany_Dawn
  • Community Legend
  • 898 Views
  • 6 replies
  • 0 likes
  • 898 Views
  • 6 replies
  • 0 likes

Spotify Playlist bug

PlanPremiumCountryNew ZealandDeviceMac book air late 2017Operating SystemmacOs mojave My Question or Issuewhen I add songs to my playlist it keeps on saying as the date added (in a year). May you fix this please. Account email is : *snip*

  • Newbie
  • Plan Premium Country New Zealand Device Mac book air late 2017 Operating System macOs mojave   My Question or Issue when I add songs to my playlist it keeps on saying as the date added...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Why is the desktop version so clunky compared to the sleek phone and iPad app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 257 Views
  • 0 replies
  • 0 likes
  • 257 Views
  • 0 replies
  • 0 likes

How can I filter my playlist into alphabetical order on the desktop version

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • 234 Views
  • 0 replies
  • 0 likes
  • 234 Views
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Superuser Contribution Disable New Release Full Screen Ads

I am a premium subscriber. Often when opening the Android app I get a full screen ad that starts with "NEW RELEASE / Brand new music for you!". I would like to completely disable these advertisements. How can I do so?

  • Casual Listener
  • I am a premium subscriber. Often when opening the Android app I get a full screen ad that starts with "NEW RELEASE / Brand new music for you!". I would like to completely disable these advertisements...
  • Peter
  • Spotify Legend
  • 871 Views
  • 1 replies
  • 0 likes
  • 871 Views
  • 1 replies
  • 0 likes

Spotify holding open video files

Some background: I've never opened a video file with spotify. I've never added a video file to a spotify playlist. Today I Airdropped some videos I'd recorded from my iPhone to my Mac and uploaded them to youtube. I went to delete the files from my h...

spotify videos lsof.png
  • Newbie
  • Some background: I've never opened a video file with spotify. I've never added a video file to a spotify playlist.   Today I Airdropped some videos I'd recorded from my iPhone to my Mac and up...
  • 427 Views
  • 0 replies
  • 0 likes
  • 427 Views
  • 0 replies
  • 0 likes

Mac playing problems with some songs

PlanPremiumCountrySpainDeviceMacbook Air My Question or Issues.Some songs not playing with my mac, while they play with my phoneAlready did restart, already delated and redownload the app, already deleted file from Caches but nothing changes

  • Newbie
  • Plan Premium Country Spain Device Macbook Air   My Question or Issues. Some songs not playing with my mac, while they play with my phone Already did restart, already delated and redownl...
  • oicangi
  • Newbie
  • 345 Views
  • 1 replies
  • 1 likes
  • 345 Views
  • 1 replies
  • 1 likes

Change cache location is not working

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10.14.5) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (Macbook Pro late 2016) Operating System (iOS 10.14.5)   My Question or Issue  
  • 356 Views
  • 0 replies
  • 0 likes
  • cache problems
  • 356 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution YOUR DAILY DRIVE

PlanPremiumCountryUSAOperating SystemAndroid & MacOS My Question or Issue Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for weeks! At first it would close out now it just won't open! PLEASE HELP!

  • Casual Listener
  • Plan Premium Country USA Operating System Android & MacOS   My Question or Issue   Your Daily Drive is an amazing playlist, and now its gone! It has not been opening up for wee...
  • Peter
  • Spotify Legend
  • 8294 Views
  • 4 replies
  • 0 likes
  • features
  • 8294 Views
  • 4 replies
  • 0 likes

Desktop App Not Working

Plan PremiumCountry Australia DeviceMac ProOperating SystemOSX 10.14.5 My Question or Issue"Can't Play Track Right Now" issue is persistent despite numerous attempts of doing a fresh install, logging in and out, clearing cache (Library>Cache>com.spot...

  • Newbie
  • Plan Premium Country Australia   Device Mac Pro Operating System OSX 10.14.5   My Question or Issue "Can't Play Track Right Now" issue is persistent despite numerous attempts of do...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
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Superuser Contribution Nothing is working!

Plan: PremiumCountry: USADevice: MacbookMy Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and I STILL can't use Spotify, the "Browse" page just says: "There was a pro...

  • Newbie
  • Plan: Premium Country: USA Device: Macbook My Question or Issue: I've tried restarting the app, using the web player, logging-out and back in, deleting and reinstalling Spotify and ...
  • Katerina
  • Spotify Legend
  • 2239 Views
  • 5 replies
  • 2 likes
  • display page
    Help
    nothing is working
    out of ideas
    problem
    Spotify issue
    try again later
  • 2239 Views
  • 5 replies
  • 2 likes

Superuser Contribution Songs won't play

My Question or IssueWhen I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens. I'm using Spotify in my browser.

  • Visitor
  • My Question or Issue When I press any of the buttons to play, skip, shuffle (etc.) on a playlist or individual song, nothing happens.   I'm using Spotify in my browser.
  • Katerina
  • Spotify Legend
  • 635 Views
  • 1 replies
  • 0 likes
  • 635 Views
  • 1 replies
  • 0 likes