Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 887 Views
  • 1 replies
  • 0 likes
  • 887 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3363 Views
  • 1 replies
  • 0 likes
  • 3363 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2384 Views
  • 1 replies
  • 3 likes
  • 2384 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37450 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37450 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163944 Views
  • 0 replies
  • 35 likes
  • Mac
  • 163944 Views
  • 0 replies
  • 35 likes

Solved!! Spotify opens new tabs in safari automatically (3599.spotilocal.com)

I have an annoying problem with my spotify. It automatically opens three (always three) tabs with some delay in between each tab. These tabs have URLs on the domain 3599.spotilocal.com and looks like this: https://3599.spotilocal.com:4370/csrf/getFbC...

  • Casual Listener
  • I have an annoying problem with my spotify. It automatically opens three (always three) tabs with some delay in between each tab. These tabs have URLs on the domain 3599.spotilocal.com and looks like...
  • borickard
  • Casual Listener
  • 3462 Views
  • 5 replies
  • 0 likes
  • Mac
  • 3462 Views
  • 5 replies
  • 0 likes

Spotify fails to detect name of current song playing?

I'm on Mac OS 10.10.1 and Spotify (1.0.6.80.g2a801a53) When I'm playing a song in my playlist, the song name/artist fails to appear on the bottom left of the application like it's supposed to. Instead, it just shows "New Playlist". And no, it's not a...

Screen Shot 2015-06-15 at 1.27.12 PM.png
  • Casual Listener
  • I'm on Mac OS 10.10.1 and Spotify (1.0.6.80.g2a801a53)   When I'm playing a song in my playlist, the song name/artist fails to appear on the bottom left of the application like it's supposed t...
  • 326 Views
  • 0 replies
  • 0 likes
  • Mac
  • 326 Views
  • 0 replies
  • 0 likes

New song not listed in playlist

I got a notification that Spotify had added a new song to the Folk Pop playlist by Spotify, but when I go to the playlist or click the notification, the song is not listed on their playlist. Why is that? Did they delete it the minute they added it, e...

  • Newbie
  • I got a notification that Spotify had added a new song to the Folk Pop playlist by Spotify, but when I go to the playlist or click the notification, the song is not listed on their playlist. Why is t...
  • 356 Views
  • 0 replies
  • 0 likes
  • Mac
  • 356 Views
  • 0 replies
  • 0 likes

1.0.7 Feedback

Still no notification badges by the playlists telling me how many songs have been added since last time. Also, still no blue dots inside the playlist to tell me this.

  • Roadie
  • Still no notification badges by the playlists telling me how many songs have been added since last time. Also, still no blue dots inside the playlist to tell me this.
  • 379 Views
  • 0 replies
  • 3 likes
  • Mac
  • 379 Views
  • 0 replies
  • 3 likes

Login

How do u disable Spotify in Login items from appearing on startup of Mac ? I need to keep removing it from 'Login iTems" every time i start up.

  • Newbie
  • How do u disable Spotify in Login items from appearing on startup of Mac ?   I need to keep removing it from 'Login iTems" every time i start up.
  • 221 Views
  • 0 replies
  • 0 likes
  • Mac
  • 221 Views
  • 0 replies
  • 0 likes

Getting "Local Files" into "My Music" Work Around?

There seems to be no easy way to do this anymore. About 80% of my iTunes library is in Spotify, which is good enough for me (for now), and so I was hoping I could have that entire library (the 80% that is matched in Spotify) under "My Music." I've tr...

  • Casual Listener
  • There seems to be no easy way to do this anymore. About 80% of my iTunes library is in Spotify, which is good enough for me (for now), and so I was hoping I could have that entire library (the 80% th...
  • mapuya19
  • Community Legend
  • 269 Views
  • 1 replies
  • 0 likes
  • Mac
  • 269 Views
  • 1 replies
  • 0 likes

Play queue broken on osx application

The play queue on the mac app is frustratingly broken. Songs added to the queue do not actually get added, reordering does not work, everything, the whole the is largely unresponsive, navigating to the history tab almost brings the whole app to a sta...

  • Newbie
  • The play queue on the mac app is frustratingly broken. Songs added to the queue do not actually get added, reordering does not work, everything, the whole the is largely unresponsive, navigating to t...
  • mapuya19
  • Community Legend
  • 273 Views
  • 1 replies
  • 1 likes
  • Mac
  • 273 Views
  • 1 replies
  • 1 likes

All songs have disappeared

Hi! All of my songs were gone when I opened Spotify on my macbook today. I have no idea what happened and I've followed what Spotify asked me to do (to log out and log in with my username) but my songs are all still gone. Just wondering if anyone cou...

  • Newbie
  • Hi!   All of my songs were gone when I opened Spotify on my macbook today. I have no idea what happened and I've followed what Spotify asked me to do (to log out and log in with my username) b...
  • MattSuda
  • Spotify Star
  • 196 Views
  • 1 replies
  • 0 likes
  • Mac
  • 196 Views
  • 1 replies
  • 0 likes

Drag and drop playlists locks out keyboard and mouse

DescriptionWhen I try to drag a playlist into a folder, the app stops responding to the mouse and keyboard A more detailed description, using numbered stepsCreate a playlist folderRight click on an album, select Add to Playlist > New PlaylistIn the l...

  • Casual Listener
  • Description When I try to drag a playlist into a folder, the app stops responding to the mouse and keyboard   A more detailed description, using numbered steps Create a playlist folder Rig...
  • 276 Views
  • 0 replies
  • 0 likes
  • Mac
  • 276 Views
  • 0 replies
  • 0 likes

[Mac] Can't authenticate with HTTPS proxy set, on [1.0.1]

I use Spotify desktop on Mac, behind a HTTP proxy. After today's update, I can no longer authenticate with Facebook, or directly using Spotify U/P, with the proxy set. My company firewall is actually a HTTP proxy, not HTTPS, so until today (for the p...

  • Music Fan
  • I use Spotify desktop on Mac, behind a HTTP proxy.  After today's update, I can no longer authenticate with Facebook, or directly using Spotify U/P, with the proxy set.    My compa...
  • manowar84
  • Casual Listener
  • 65634 Views
  • 21 replies
  • 4 likes
  • Mac
  • 65634 Views
  • 21 replies
  • 4 likes

Chrome Flagging Spotify as Harmful Program

When trying to download the Spotify application for Mac, I am getting a message from the Chrome browser stating "The site ahead contains harmful programs". I am trying to download the Spotify install zip file from https://www.spotify.com/us/download/...

  • Casual Listener
  • When trying to download the Spotify application for Mac, I am getting a message from the Chrome browser stating "The site ahead contains harmful programs".  I am trying to download the Spotify i...
  • Dusan88
  • Regular
  • 1246 Views
  • 6 replies
  • 0 likes
  • Mac
  • 1246 Views
  • 6 replies
  • 0 likes

Issue with "friend feed" or activity feed.

Hey everyone, so recently I've noticed that my right side activity feed will stop refreshing sometimes. This has been happening for several weeks and initially I thought it was only when my computer went into sleep mode. But recently I've been able t...

  • Roadie
  • Hey everyone, so recently I've noticed that my right side activity feed will stop refreshing sometimes. This has been happening for several weeks and initially I thought it was only when my computer ...
  • EdwardJames
  • Roadie
  • 8302 Views
  • 2 replies
  • 0 likes
  • Mac
  • 8302 Views
  • 2 replies
  • 0 likes

Solved!! Some tracks dont play

Some tracks (for example Young lust from The Wall 2011 remastered version) dont play - I double click it, nothing happens, progress bar isnt moving, music isnt playing. Im using Mac, latest version of Spotify and I have premium.Thx for help

  • Casual Listener
  • Some tracks (for example Young lust from The Wall 2011 remastered version) dont play - I double click it, nothing happens, progress bar isnt moving, music isnt playing.   Im using Mac, latest ...
  • jakub_barta
  • Casual Listener
  • 526 Views
  • 6 replies
  • 0 likes
  • Mac
  • 526 Views
  • 6 replies
  • 0 likes

Recently played artist section is not updating

On the desktop app, the recently played artist section hasn't updated itself for at least two weeks, and is the same for all of my friend's profiles as well for me, why is this happening?

  • Regular
  • On the desktop app, the recently played artist section hasn't updated itself for at least two weeks, and is the same for all of my friend's profiles as well for me, why is this happening?
  • atom1989
  • Community Legend
  • 507 Views
  • 4 replies
  • 1 likes
  • Mac
  • 507 Views
  • 4 replies
  • 1 likes

High memory usage over time, on Mac

Since some versions ago, one of the Spotify Helpers sometimes increases its memory to high values (like 1,8GB or more). That only happens over the time, it's suddenly, I don't expect that mainly because I'm only listening to music. Spotify works as w...

Captura de pantalla 2014-06-18 14.03.13.png Captura de pantalla 2014-07-29 22.49.15.png
  • Casual Listener
  • Since some versions ago, one of the Spotify Helpers sometimes increases its memory to high values (like 1,8GB or more). That only happens over the time, it's suddenly, I don't expect that mainly beca...
  • pgdh
  • Casual Listener
  • 4728 Views
  • 3 replies
  • 3 likes
  • Mac
  • 4728 Views
  • 3 replies
  • 3 likes

Solved!! Offline mode not always available

Hi All---been experiencing an issue with my ipad offline syncing. I have my lists all set to available offline mode on my home network on a Macbook. I use an ipad to listen to playlists while taking public transit to work. In the past, all playlists ...

  • Regular
  • ...aking public transit to work. In the past, all playlists have been available, no problem. In the past 2 weeks or so, entire playlists aren't available. Sometimes, only a few songs in a playlist are a...
  • LordRollin
  • Community Legend
  • 561 Views
  • 3 replies
  • 0 likes
  • Mac
  • 561 Views
  • 3 replies
  • 0 likes

MAC Low playback volume

Playback on Mac desktop client is lower than other services even at maximum volume, is there anyway to fix this without using a third party app? Thanks

  • Newbie
  • Playback on Mac desktop client is lower than other services even at maximum volume, is there anyway to fix this without using a third party app? Thanks
  • 475 Views
  • 0 replies
  • 1 likes
  • Mac
  • 475 Views
  • 0 replies
  • 1 likes

Can't add songs to playlist

I'm trying to add songs to a new playlist. After a certain point (unknown right now) this function stops working. I can't drag and drop a song to a playlist, nor can I right click and add it through the context menu. These are not local files. The pr...

  • Regular
  • I'm trying to add songs to a new playlist. After a certain point (unknown right now) this function stops working. I can't drag and drop a song to a playlist, nor can I right click and add it through ...
  • 262 Views
  • 0 replies
  • 0 likes
  • Mac
  • 262 Views
  • 0 replies
  • 0 likes

spotify 2015 update

Hello, I have Spotify Premium and I am using (2) Apple computers and an iPhone.When I downloaded Spotify onto the 1st computer (a 2010 MacBook Pro), the 2015 version of Spotify downloaded and was I able to select "High Quality Streaming" (320 kbps).W...

  • Regular
  • Hello,   I have Spotify Premium and I am using (2) Apple computers and an iPhone. When I downloaded Spotify onto the 1st computer (a 2010 MacBook Pro), the 2015 version of Spotify downloaded ...
  • 495 Views
  • 0 replies
  • 0 likes
  • Mac
  • 495 Views
  • 0 replies
  • 0 likes

Broken - selecting multiple songs in a playlist

Trying to select & move several songs within a playlist is not working - I cannot drag more than one song at a time. What gives?

  • Roadie
  • Trying to select & move several songs within a playlist is not working - I cannot drag more than one song at a time.    What gives?
  • 285 Views
  • 0 replies
  • 0 likes
  • Mac
    Windows
  • 285 Views
  • 0 replies
  • 0 likes