Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1543 Views
1 replies
0 likes

1543 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3893 Views
1 replies
0 likes

3893 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3148 Views
1 replies
3 likes

3148 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38302 Views
19 replies
1 likes
music stops

38302 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164837 Views
0 replies
35 likes
Mac

164837 Views
0 replies
35 likes

Unable to Add Albums to Your Music

I used to have no problem adding saving albums to Your Music, but now whenver I click the "save" button it merely flashed "saved" for a second before reverting back to "save." The album them is not saved. The problem is happening for me on the deskto...

exileonbrainst
Newbie
I used to have no problem adding saving albums to Your Music, but now whenver I click the "save" button it merely flashed "saved" for a second before reverting back to "save." The album them is not s...
2014-06-24 4:10:22 AM
2014-06-24 4:43:34 AM
dinomight
Spotify Star
466 Views
1 replies
0 likes
Mac

466 Views
1 replies
0 likes

Incorrect account when logging into Spotify

Hello, I've been using Spotify for sometime. Today when I logged in using my normal details (Facebook account) I am getting logged into my sons account. I have his playlists, his radio stations etc. However the account name in the top right hand corn...

peskyneil
Newbie
Hello, I've been using Spotify for sometime. Today when I logged in using my normal details (Facebook account) I am getting logged into my sons account. I have his playlists, his radio sta...
2014-06-18 4:45:37 AM
2014-06-18 11:48:26 AM
Peter__
Community Legend
319 Views
2 replies
0 likes
Mac

319 Views
2 replies
0 likes

Unable to delete playlist

Hi folks, I follow the top hits of a friend. So the playlist is reachable through spotify for mac and my iOS devices. But I cannot delete or unfollow the playlist anymore. I delete it and a second later it appears again. Has anyone a hint how to dele...

user-removed
Visitor
Hi folks, I follow the top hits of a friend. So the playlist is reachable through spotify for mac and my iOS devices. But I cannot delete or unfollow the playlist anymore. I del...
2014-06-17 6:05:51 PM
2014-06-17 8:01:21 PM
Peter__
Community Legend
308 Views
1 replies
0 likes
Mac

308 Views
1 replies
0 likes

Solved!! Latest version not working at all (Mac OS X)

Support template from http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Mac-Troubleshooting-Spotify/td-p/105281 Description I was prompted to update Spotify and did so. It completed successfully but after relaunching I cannot play any music,...

djaykay
Regular
Support template from http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Mac-Troubleshooting-Spotify/td-p/105281 Description I was prompted to update Spotify and did so. It ...
2013-11-19 11:14:18 AM
2014-06-17 3:01:17 PM
Peter__
Community Legend
12038 Views
31 replies
3 likes
Mac

12038 Views
31 replies
3 likes

Need help - ASAP! Spotify Connect

I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my phone doesn't see my Mac! iPhone 5C Brand Spanking New MacBook Ai...

Clinga
Casual Listener
I have a graduation party in 6 hours and I have spent the past 4 hours trying to get my Spotify Connect to work!! Both my iPhone and my MacBook Air are on the same Wi-Fi Network but my pho...
2014-06-14 3:58:38 PM
2014-06-14 4:47:17 PM
Joe
Community Legend
625 Views
3 replies
0 likes
Mac

625 Views
3 replies
0 likes

Solved!! Custom Radio Stations disappeared on Mac Desktop on update

I know people have had this issue in the past (lots of people). I only found issues from back in 2013 & 2012. (The solution seemed to be to wait until another update?) Description My custom radio stations are not visible on Mac Desktop client after u...

noheadesigns
Regular
I know people have had this issue in the past (lots of people). I only found issues from back in 2013 & 2012. (The solution seemed to be to wait until another update?) Description My...
2014-04-14 2:43:58 AM
2014-06-12 9:03:34 PM
jeffporn
Casual Listener
1690 Views
12 replies
1 likes
Mac

1690 Views
12 replies
1 likes

No longer able to tell if a song has been saved?! How to avoid duplicates in playlists?

Why Spotify did away with the yellow star is beyond me. It was an easy and effective way to tell if a song was already added to my collection. Without the star, it's going to be very easy to forget what songs I have saved....resulting in duplicates i...

needforname
Roadie
Why Spotify did away with the yellow star is beyond me. It was an easy and effective way to tell if a song was already added to my collection. Without the star, it's going to be very easy to forget w...
2014-06-09 11:16:21 AM
2014-06-09 11:37:56 AM
needforname
Roadie
529 Views
2 replies
0 likes
Mac

529 Views
2 replies
0 likes

Solved!! Updates on Mac OS

How are updates communicated or downloaded for the MacOS app? I don't see a check for updates? They are pushed for the iOS devices. Curious as to how it works on Mac OS since it wasn't downloaded through the App store. Thanks.

minimejdh
Casual Listener
How are updates communicated or downloaded for the MacOS app? I don't see a check for updates? They are pushed for the iOS devices. Curious as to how it works on Mac OS since it was...
2014-06-07 2:53:35 PM
2014-06-07 4:23:38 PM
Merik
Community Legend
821 Views
1 replies
0 likes
Mac

821 Views
1 replies
0 likes

How do I search for an artist in public playlists that doesn't have the artist name in the title?

If I want to find a playlist with an artist in it, such as "The Beatles" how do I search for all public playlists with beatles tracks in them, not just ones with beatles in the title? Any help on this would be awesome, thanks!

overground55
Casual Listener
If I want to find a playlist with an artist in it, such as "The Beatles" how do I search for all public playlists with beatles tracks in them, not just ones with beatles in the title? Any help on t...
2014-06-01 6:38:47 AM
2014-06-02 9:01:22 PM
overground55
Casual Listener
339 Views
3 replies
0 likes
Mac

339 Views
3 replies
0 likes

Solved!! So where has my library gone?

Updated Spotify desktop client yesterday (about says v0.9.8.258) and the 'Library' option has dissappeared and been replaced by a rather useless and blank looking Your Music > Songs / Albums / Artists. Also I cannot star anything, a plus seems to hav...

QuirkBit
Regular
Updated Spotify desktop client yesterday (about says v0.9.8.258) and the 'Library' option has dissappeared and been replaced by a rather useless and blank looking Your Music > Songs / Albums / Art...
2014-03-13 3:41:57 PM
2014-06-02 11:51:08 AM
meahtenoha
Spotify
36440 Views
219 replies
37 likes
Mac

36440 Views
219 replies
37 likes

Static and crackle during playback

I get a very annoying static crackling during the playback of all music whether it is streaming or a local file. This only occurs on my Macbook Pro. i am installed on iOS and on an older macbook and neither of these devices exhibit this issue. I have...

richadam
Casual Listener
I get a very annoying static crackling during the playback of all music whether it is streaming or a local file. This only occurs on my Macbook Pro. i am installed on iOS and on an older ...
2014-01-16 12:10:09 AM
2014-05-30 12:23:55 PM
Peter__
Community Legend
8403 Views
3 replies
1 likes
Mac

8403 Views
3 replies
1 likes

0 Following

For a while spotify for mac shows that i'm following 0 people on my profile. When I checked my spotify webapp it does show my followers. The sync however is working because my playlists are still updated.... anyone having a solution for this problem?

eGielink
Newbie
For a while spotify for mac shows that i'm following 0 people on my profile. When I checked my spotify webapp it does show my followers. The sync however is working because my playlists are still upd...
2014-05-25 9:43:18 PM
368 Views
0 replies
0 likes
Mac

368 Views
0 replies
0 likes

Search foreign artists by their English name?

I used to be able to search a lot of Hong Kong artists by their English names, which I thought was the best thing in the world. With the latest update, I am unable to do that. Was this feature removed intentionally?

nub4life
Newbie
I used to be able to search a lot of Hong Kong artists by their English names, which I thought was the best thing in the world. With the latest update, I am unable to do that. Was this feature remove...
2014-05-22 5:48:50 PM
2014-05-22 6:59:05 PM
Peter__
Community Legend
402 Views
1 replies
0 likes
Mac

402 Views
1 replies
0 likes

Track and Album Disappeared? But was playing before

I was trying to play LUNA by smashing pumkins and it disappeared.

tamiraimondi
Newbie
I was trying to play LUNA by smashing pumkins and it disappeared.
2014-05-22 5:12:45 AM
2014-05-22 7:12:37 AM
user-removed
Not applicable
247 Views
1 replies
0 likes
Mac

247 Views
1 replies
0 likes

BUG REPORT, NO NEED TO GIVE TEMPORARY FIX FEEDBACK -- OS X 10.9.3 Spotify v 0.9.10.14.g578d350b

This isn't much of a bother to me. I would just like to submit a bug report to help you better your product—and cannot find anywhere else to do so. But I often open spotify earlier in the day, listen to, pause it for awhile an hour or two while doing...

MDooley47
Newbie
This isn't much of a bother to me. I would just like to submit a bug report to help you better your product—and cannot find anywhere else to do so. But I often open spotify earlier in the day, listen...
2014-05-21 5:05:36 AM
2014-05-21 12:24:44 PM
Peter__
Community Legend
463 Views
1 replies
0 likes
Mac

463 Views
1 replies
0 likes

Changelog for Mac Spotify Desktop 0.9.10.14?

Spotify just updated to version 0.9.10.14 on my Mac desktop app. It looks like all the threads with release notes are out of date. Does anyone know what the update included? Also, does anyone know why the release notes are no longer posted regularly?...

bluetidepro
Music Fan
Spotify just updated to version 0.9.10.14 on my Mac desktop app. It looks like all the threads with release notes are out of date. Does anyone know what the update included? Also, does any...
2014-05-15 7:11:25 PM
2014-05-17 4:40:31 AM
trippin7464
Casual Listener
2209 Views
8 replies
5 likes
Mac

2209 Views
8 replies
5 likes

Solved!! Automatic sharing on Facebook

Hey all, new to the Spotify Community. Living in Brazil, using spotify by invitation supposedly. Can I configure my windows/mac desktop app to automatically share all songs I listen to on mu Facebook page? As of now, the sharing feature works only if...

vieirapv
Casual Listener
Hey all, new to the Spotify Community. Living in Brazil, using spotify by invitation supposedly. Can I configure my windows/mac desktop app to automatically share all songs I listen to on mu Facebo...
2014-05-15 7:37:55 PM
2014-05-15 9:08:12 PM
Peter__
Community Legend
2568 Views
1 replies
0 likes
Mac
Windows

2568 Views
1 replies
0 likes

Spotify-Updates do not overwrite the last version on Mac

You write in your help section, that most problems with installation and upgrade happen because of right problems. All right. That has to be the reason why Spotify is installing every upgrade in ~/Applications instead of /Applications. So, I'm starti...

eckeneckepenn
Casual Listener
You write in your help section, that most problems with installation and upgrade happen because of right problems. All right. That has to be the reason why Spotify is installing every upgrade in ~/Ap...
2014-05-15 6:37:59 PM
302 Views
0 replies
0 likes
Mac

302 Views
0 replies
0 likes

Solved!! Spotify CRASHES as soon as it opens MAC OS X 10.8.4

Spotify keeps crashing when i open it! was working fine yesterday, now i can't even open it, have to force quit every time it launches! Seems this defect has been around for a while and no fix yet! what is going on? Not happy about paying for a servi...

lucushunt1
Regular
Spotify keeps crashing when i open it! was working fine yesterday, now i can't even open it, have to force quit every time it launches! Seems this defect has been around for a while and no...
2013-09-11 12:04:09 PM
2014-05-15 1:07:56 PM
Peter__
Community Legend
10936 Views
44 replies
1 likes

10936 Views
44 replies
1 likes

Not All of an Artist Songs Appear Under Their Name in My Music

I have been trying to add my music from my playlist to My Music. However, not all of the songs are appearing under the artist even after it says it has been added. For example, I have the Artist 3 Doors Down, I add all of the 5 songs I have from that...

ZachLach
Regular
I have been trying to add my music from my playlist to My Music. However, not all of the songs are appearing under the artist even after it says it has been added. For example, I have the Artist 3 Do...
2014-05-03 12:16:19 PM
2014-05-12 11:10:58 AM
Peter__
Community Legend
2515 Views
8 replies
0 likes
Mac

2515 Views
8 replies
0 likes

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