Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
592 Views
1 replies
0 likes

592 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3193 Views
1 replies
0 likes

3193 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
2287 Views
1 replies
3 likes

2287 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
37134 Views
19 replies
1 likes
music stops

37134 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
163805 Views
0 replies
34 likes
Mac

163805 Views
0 replies
34 likes

[CRASH] it crashes whenever I add songs to a playlist the second time

When i am playing music, it crashes whenever I add songs to a playlist the second time. It existed in the previous build and it is still here in the latest build.

maximum168
Casual Listener
When i am playing music, it crashes whenever I add songs to a playlist the second time. It existed in the previous build and it is still here in the latest build.
2014-04-16 8:54:46 AM
2014-04-26 1:05:43 PM
Peter__
Community Legend
546 Views
5 replies
0 likes
Mac

546 Views
5 replies
0 likes

New black UI on Mac is almost unusable

Great, now there's a new release of the Spotify client for Mac again. I have long ago stopped expecting any improved features or fixes whatsoever, and the 50% chance of freeze and crash on drag-and-drop is also too familiar to raise any eyebrows. But...

jonbratseth
Casual Listener
Great, now there's a new release of the Spotify client for Mac again. I have long ago stopped expecting any improved features or fixes whatsoever, and the 50% chance of freeze and crash on...
2014-04-24 11:23:15 AM
2014-04-24 8:03:24 PM
user-removed
Not applicable
757 Views
5 replies
3 likes
Mac

757 Views
5 replies
3 likes

Spotify crashes on Mac

Every time I open my Spotify app it closes after a second or two. I've uninstalled and re-installed multiple times and still have the same problem. Any tips? Thanks

williechuck
Newbie
Every time I open my Spotify app it closes after a second or two. I've uninstalled and re-installed multiple times and still have the same problem. Any tips? Thanks
2014-04-24 4:50:20 PM
2014-04-24 4:57:12 PM
Peter__
Community Legend
263 Views
1 replies
0 likes
Mac

263 Views
1 replies
0 likes

Where did bios go in Mac desktop v0.9.8.296?

In latest upgrade artist bios have apparently disappeared. I used that feature a lot. May we have them back, please?

fonodon
Casual Listener
In latest upgrade artist bios have apparently disappeared. I used that feature a lot. May we have them back, please?
2014-04-15 5:14:54 AM
2014-04-24 3:07:03 AM
fonodon
Casual Listener
413 Views
4 replies
0 likes
Mac

413 Views
4 replies
0 likes

Follow Artist

Why does Spotify keep asking me to following the same stupid band?? I keep getting notice to follow this band called "War Paint".

henryliau
Newbie
Why does Spotify keep asking me to following the same stupid band?? I keep getting notice to follow this band called "War Paint".
2014-04-23 10:12:12 PM
2014-04-24 1:13:16 AM
Peter__
Community Legend
235 Views
1 replies
0 likes
Mac

235 Views
1 replies
0 likes

Albums are missing

After I dragged all the songs that are in my starred playlist to my music, even though the songs showd up in in the "song" menu, the "album" menu is still empty. I have tried rebooting Spotify for several times but it is still not working. I wonder i...

arthursh3n
Roadie
After I dragged all the songs that are in my starred playlist to my music, even though the songs showd up in in the "song" menu, the "album" menu is still empty. I have tried rebooting Spotify for se...
2014-04-22 6:40:34 PM
2014-04-22 9:44:24 PM
Peter__
Community Legend
337 Views
1 replies
0 likes
Mac

337 Views
1 replies
0 likes

Spotify crashes constantly, no error message

My Spotify (premium) has been constantly crashing for the past two months. I use the desktop client on my MacBook Pro OS X 10.8.5. At first it happened whenever I tried to add more than one song at a time to a playlist; Spotify would completely shut ...

siobhanloise
Regular
My Spotify (premium) has been constantly crashing for the past two months. I use the desktop client on my MacBook Pro OS X 10.8.5. At first it happened whenever I tried to add more t...
2014-03-17 3:11:38 PM
2014-04-22 10:54:14 AM
siobhanloise
Regular
2752 Views
9 replies
0 likes
Mac

2752 Views
9 replies
0 likes

Problem Syncing new music section between iphone and Mac

I have a problem, in my iPhone I add songs to my music and back on my mac it syncs but only in the album and artists sections, the "song" section just has the songs I added on my Mac no from the iPhone, can someone help me with this problem?

ccaarrllooss4
Music Fan
I have a problem, in my iPhone I add songs to my music and back on my mac it syncs but only in the album and artists sections, the "song" section just has the songs I added on my Mac no from the iPho...
2014-04-12 1:26:28 AM
2014-04-21 7:00:58 PM
ccaarrllooss4
Music Fan
550 Views
6 replies
0 likes
Mac

550 Views
6 replies
0 likes

Connection issue with my bluetooth speakers

Hello The connection works but the music is shattered. When I go to Youtube, the issue does not happen which makes me think that the issue comes from Spotify. I use the Spotify application on Mac Book Air OS 10.9.2 Anyone encountering the same issue?...

harris_tweed_00
Newbie
Hello The connection works but the music is shattered. When I go to Youtube, the issue does not happen which makes me think that the issue comes from Spotify. I use the Spotify application on Mac...
2014-04-21 10:51:27 AM
261 Views
0 replies
0 likes
Mac

261 Views
0 replies
0 likes

Trivial Bug: Now Playing artwork not always at Retina resolution.

On Mac OS X, Spotify 0.9.8.296.g91f68827, the Now Playing artwork sometimes shows at @1x quality, even when @2x quality is available on Retina Displays. This is most easily visually seen by bringing up an album and comparing its artwork to the Now Pl...

Screen Shot 2014-04-19 at 6.53.03 PM.png

Screen Shot 2014-04-19 at 6.53.22 PM.png

rhencke
Newbie
On Mac OS X, Spotify 0.9.8.296.g91f68827, the Now Playing artwork sometimes shows at @1x quality, even when @2x quality is available on Retina Displays. This is most easily visually seen by bri...
2014-04-20 1:00:59 AM
413 Views
0 replies
0 likes
Mac

413 Views
0 replies
0 likes

Solved!! Spotify on mac crashes when I try to listen to the "Pre-Party playlist"

Spotify on mac crashes when I try to listen to the "Pre-Party playlist" in the "Party" category in "Browse". I have restarted the program and computer several times and the problem is just for this particular playlist, Pre-Party....

tomho542
Casual Listener
Spotify on mac crashes when I try to listen to the "Pre-Party playlist" in the "Party" category in "Browse". I have restarted the program and computer several times and the problem is just for this p...
2014-04-11 12:02:23 PM
2014-04-18 12:18:42 AM
tomho542
Casual Listener
597 Views
4 replies
0 likes
Mac

597 Views
4 replies
0 likes

Increase width of playlist view mac client

Is it possible to increase the width of the left view with the playlists? I group my playlists in folders, subfolders etc and with the app update this view became even more slim and I cannot read most of my playlist titles.

user-removed
Visitor
Is it possible to increase the width of the left view with the playlists? I group my playlists in folders, subfolders etc and with the app update this view became even more slim and I cann...
2014-04-10 5:56:22 PM
2014-04-18 10:45:31 PM
user-removed
Not applicable
459 Views
2 replies
0 likes
Mac

459 Views
2 replies
0 likes

Solved!! Spotify keeps crashing and will not load on mac

My Spotify crashed once on computer, and was unable to load at all when i try to re-launch it. Have tried re-installing the software but it still will not load at all. Have attached a screenshot. It basically just stops at this progress with will not...

belgiumwaffles
Casual Listener
My Spotify crashed once on computer, and was unable to load at all when i try to re-launch it. Have tried re-installing the software but it still will not load at all. Have atta...
2014-04-15 2:22:27 PM
2014-04-18 9:06:11 PM
Peter__
Community Legend
2633 Views
12 replies
0 likes
Mac

2633 Views
12 replies
0 likes

Crash on OSX when shuffling

Of late, Spotify crashes whenever playing a large playlist on shuffle. I have already tried the business of going into the Library folder and deleting the cache and app support and reinstalling. This is happening on both my work and home desktop, whi...

mikeorren
Newbie
Of late, Spotify crashes whenever playing a large playlist on shuffle. I have already tried the business of going into the Library folder and deleting the cache and app support and reinsta...
2014-04-18 5:27:50 PM
2014-04-18 8:34:12 PM
Peter__
Community Legend
294 Views
1 replies
0 likes
Mac

294 Views
1 replies
0 likes

Thoughts/complaints about new Your Music feature and Stars (and Spotify overall)

Update 2: I found the root cause of the issues I've been having, and reported it properly here: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Bug-Report-Your-Music-doesn-t-sync-correctly-from-desktop-client/td-p/740789 Update: I have dug...

jimeh
Music Fan
Update 2: I found the root cause of the issues I've been having, and reported it properly here: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Bug-Report-Your-Music-doesn-t-sync...
2014-04-09 1:26:06 PM
2014-04-18 1:00:34 AM
lil_alexis
Newbie
4757 Views
11 replies
15 likes
Linux
Mac
Windows

4757 Views
11 replies
15 likes

mac spotify not playing any songs at all

Hello, What I expected to happen the song should start playing What actually happened it doesn't play, timer stays at the time where I start it, show's the symbol that is indicating it would play the song tho My Operating System mac 10.9.2 My Spotify...

Prov1eh
Newbie
Hello, What I expected to happen the song should start playing What actually happened it doesn't play, timer stays at the time where I start it, show's the symbol that is in...
2014-04-16 8:55:31 PM
2014-04-16 12:38:03 AM
Joe
Community Legend
491 Views
1 replies
0 likes
Mac

491 Views
1 replies
0 likes

Solved!! spotify installer doesnt download - mac

Hey guys I'm trying to get Spotify, but I can't even download the installer. There is no error message or anything... the download page loads, but nothing happens. If I click on "restart the download", the page simply reloads, and again nothing happe...

_rene
Casual Listener
Hey guys I'm trying to get Spotify, but I can't even download the installer. There is no error message or anything... the download page loads, but nothing happens. If I click on "restart the downl...
2013-09-11 5:41:56 PM
2014-04-15 4:48:04 PM
frksnk
Casual Listener
7348 Views
12 replies
1 likes
Mac

7348 Views
12 replies
1 likes

How the heck do you add music in bulk to "Your Music" --> "Albums"

This shouldn't be that hard. Is it possible? I can see you can drag and drop playlists to "Songs" but not albums? What gives? Please help! I searched the other threads and didn't find a clear answer to this question. I am a visual learner and do all ...

ChrisRM
Music Fan
This shouldn't be that hard. Is it possible? I can see you can drag and drop playlists to "Songs" but not albums? What gives? Please help! I searched the other threads a...
2014-04-12 4:49:05 AM
2014-04-15 2:24:37 PM
cohenfs
Roadie
8916 Views
32 replies
1 likes
Mac

8916 Views
32 replies
1 likes

Spotify App Crashes on Mac

My spotify keeps freezing and crashing on my mac. I have reinstalled four times and uninstalled and reinstalled my flash player. If I cannot fix this I am going to have to cancel my subscription.

ryanhess98
Newbie
My spotify keeps freezing and crashing on my mac. I have reinstalled four times and uninstalled and reinstalled my flash player. If I cannot fix this I am going to have to cancel my subscription.
2014-04-14 12:07:57 AM
2014-04-14 12:11:58 AM
Joe
Community Legend
260 Views
1 replies
0 likes
Mac

260 Views
1 replies
0 likes

Solved!! Playlist files cannot be found/played in other country

Hello all, I have a problem. My friend and I have the same account and I'm creating playlists for him. Each and every track is playing for me fine here in Norway, but he cannot find some of the tracks in his home country. It looks like these tracks w...

shkacius
Newbie
Hello all, I have a problem. My friend and I have the same account and I'm creating playlists for him. Each and every track is playing for me fine here in Norway, but he cannot...
2014-04-13 10:43:20 PM
2014-04-13 11:06:56 PM
Joe
Community Legend
688 Views
1 replies
0 likes
Mac

688 Views
1 replies
0 likes

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