Spotify Connect Not Working At All

[Serengeti95]

Still got premium. It's worked for months, until today it decided to randomly stop working. I can see only the PS4 on both my iPod and Desktop. This is extremely frustrating as i'm paying for this service and i just sorted out all my tech issues. I've tried logging out everywhere and that hasn't worked. I feel like Spotify might be having issues with their connect system as i'm pretty darn sure it's not my end. It's worked fine for ages and nothing has changed since then. 

[rfcarvalho · Accepted solution]

Try resetting the unit. Worked for me.

[Viking2121 · Accepted solution]

I just got an update for the PC app and it seemed to correct the problem, But before hand I did reinstall the app on my PC and it started working, the moment I restarted the PC, it did not work between the tablet/phone and the PC again.

But this update seemed to have fixed it on my end anyway.

[cymetzberger · Accepted solution]

funny thing is, this actually got mine working again!!!

kinda thanks to your comment!

Problem with Yamaha RX-V475 (A3C703):

-device visible in Spotify Connect for Android phone and MacBook

-when I click on the device, it displays 'trying to connect...' but doesn't actually do anything

-when I hit play again afterwards, it starts playing on the device I have my hands on

solution:

-start a song

-click on radio in the upper left

-then click on spotify connect button and connect to the desired device

sadly, I still can't control it from my Android device anymore 😞

kind regards,

cymetzberger

[MWalker15 · Accepted solution]

 I have been having the same issue with spotify not on pc not connecting to my android phone. The only thing i hadn't tried was dissconnecting from my work wifi (the same wifi that my work computer is on) and switched to my cell 4G service (for my phone only). Now it is working with no problems. 

[Daisy]

Hey there,

Thanks for getting in touch with the Community!

In this case, it's better if you turn to our support team who will be able to have a closer look. You can find them here 🙂

Have a nice day!

[Dropjeslover]

I'm having the same issue.

First my Denon 1300 was working fine for months, then suddenly either I cannot see it in the devices list, see it but cannot connect or can connect but not play a song. Connected via wifi and ethernet. I've tried rebooting all equipment (receiver  router, app, phone itself)  

Now, in a new house with different router. Same issues with the Denon.
Also, I have placed a RasberryPi with an amplifier and Volumio, same story. Could connect flawlessly, but now not anymore  Rebooted everything in different orders.

Luckily playing Spotify via Bluetooth in my car keeps working  else I'd sign off for this real quick .. 

I only use Spotify on my Android phone.

And for f*cks sake, how difficult is it to make a forum work on a mobile device? Keybord doesn't recognise the text-field and doesn't launch, and when it does after reloading the page, sometimes (not all the time) . and , are not registered as input but as an extra space. My ... becomes  .. wth?

[JoroIrl]

Can't connect my iEAST streamer with Spotify. I can see it on the divaces list, but can't connect. Was working for the last year, no problem, but now. 

Any help or advice? 

Thanks

[JoroIrl]

After latest update, Spotify start working properly now. I can use my iEAST streamer again.  

Thank you. 

[Sledzpio]

Have same problem, All worked fine for years and now since about month can not connect to my Yamaha R-N500 from PC. I can see the device on the list but when I press – nothing happens!

What is Spotify support doing?

[Rollywood]

Same here, not seeing any device, nor my Marantz SR7009 nor my HEOS Link. Rebooted my phone, that worked once. It sometimes sees my Philips TV, but pretty much never connect. 

Absolutely worthless.

[Fusionmania]

It aint working for me ether with my chromecast audio, Please Spotify do something about it.

[Fusionmania]

Dropped a mail about the problem to the Support department of Spotify hope to have a reaction back soon. Will keep you updated.

[Snoscen]

Yeah, Same issue here. My Samsung Galaxy S7 Edge will no longer connect to my Denon X2200 anymore. I agree with previous comments. Spotify connect is getting worse and worse.

[seanpatrick76]

Spotify connect has completely stopped working between my android and Denon x4300.  It worked great at first, then became a bit spotty over the last month, now just doesn't work at all.

**bleep**.

[user-removed]

I CAN NOT DOWNLOAD MUSIC IT KEEPS SAYING IM OFFLINE :::((((    I DID EVERYTHING TO FIX IT -  NOTHING WORKED ::(((     I UN INSTALLED SPOTIFY AND RE INSTALLED IT AND IT STILL SAYS OFFLINE :::(((((     AND I LOST MY WHOLE MUSIC  LIST ::::(((((       I HAVE ALREADY PAID FOR 1 MONTH ALREADY THE PREMIUM AND IT SAYS THAT I DONT EVEN HAVE IT ::::(((((      HELP !!!!!

[zdonkulous]

From my Pixel 2, I can see my Sonos:1 speaker but when I select it... nothing happens.  The music just continues to play via the phone speaker.

This worked perfectly a few weeks ago but suddenly stopped working.

Please help!

[patrickvar]

All devices could see each other except for my PC. And the PC did not see any other devices. Uninstalled and reinstalled on the PC and now it's working normally again.

Update: After my PC rebooted it broke again. Did another uninstall/install and it started working again. I then tried to uninstall, reboot, install, reboot. It is now working so I'm not sure if it will break again on next reboot or if that sequence somehow fixed it. I'll update again after next reboot.

Another Update after 1 week: No reboot, but it's broken again. Spotify please fix this!

[patrickvar]

My solution for now is to use the Spotify Web Player. It sees my other devices just fine from my PC.

[ruoat]

Spotify Connect worked fine for me for multiple years. But in the summer Spotify updated something and now I cannot play music through Yamaha RX-V775. We have four iPhones and two iPads and only one iPad can currently connect to receiver and play music normally. That one is running an old version of Spotify app. 8.4.13.1009. Others are running the latest version. Has Spotify ditched support for that receiver or is there a known bug, which will be fixed?

[rfcarvalho]

After my Pioneer receiver stopped working with Spotify in the latest updates, now I can't even listen 1 hour of music via my Chromecast without it losing connection with my Android. Even closing the Spotify App or reconnecting WiFi on mobile doesn't fix it. This connect feature is going worse and worse.

[brassmonkey001]

I have a Denon AVR-X2300W receiver and Spotify had been working fine with it. I just tried to connect today from my phone and there are no devices to select from. So I tried from my laptop and that can only 'see' my phone but says "Unavailable for listening on" so I don't think it's a problem with my devices. Has there been a recent update that's changed something? I'm on version 8.4.14.439 on my phone.

[YannickVdW]

Same problem here. Denon shows up in list, yet not always. Sometimes I'm able to play music but mostly the connection fails. I'm in the same wifi network.

[YannickVdW]

I was able to solve this for my Denon using this post: https://community.spotify.com/t5/Other-Partners-Web-Player-etc/Spotify-Connect-not-working-after-Den...

[johnelstad]

I also have a Denon receiver, which used to be playable from both my Android phone and laptop, but neither device can "see" it anymore. I've restarted everything, reinstalled Spotify, and confirmed all devices are on the same network, to no avail. FWIW, the receiver isn't visible from the Spotify web player either.

I've been a Premium Spotify customer since 9/2013 and I swear each year it gets worse. This is just one more reason, perhaps the last one, that convinces me to switch to one of the many attractive alternatives out there.