Spotify Windows player Discovery screen frozen display

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Re: Spotify Windows player Discovery screen frozen display

Regular
Is yours working now? I am still having the white box appear and am extremely frustrated.
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Re: Spotify Windows player Discovery screen frozen display

Regular
Can you please explain further how to add those switches?
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Re: Spotify Windows player Discovery screen frozen display

Regular
Thank you for the response. I am still experiencing this issue and as a Premium user for over 2 years now, I am very frustrated that this problem cannot be fixed. Please help. Thank you.
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Re: Spotify Windows player Discovery screen frozen display

Regular
Can you please help advise how to get to this place on my computer so I can try to fix this issue via switches? Thank you.

Re: Spotify Windows player Discovery screen frozen display

Newbie

what the heck does all this even mean? ._. 

I'm still having problems after reinstalling like 5 times. 

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Solution!

Re: Spotify Windows player Discovery screen frozen display

Community Legend

If you are on Windows:

 

Completely exit Spotify.

 

Hit start > type "run" > hit enter, copy and paste:

%APPDATA%\Spotify\spotify.exe --disable-accelerated-layers --disable-accelerated-fixed-root-background

into the box and press ok. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Spotify Windows player Discovery screen frozen display

Roadie

That fixed everything! thank you thank you Thank you.

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Re: Spotify Windows player Discovery screen frozen display

Roadie

Well, looks like things are back to not working today.  Am I going to need do that everyday i open spotify? Peter?

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Re: Spotify Windows player Discovery screen frozen display

Community Legend

@DJSmooth wrote:

Well, looks like things are back to not working today.  Am I going to need do that everyday i open spotify? Peter?


On v0.9.4 yes, however v0.9.6 is currently rolling out which will hopefully fix the issue. 

 

If you haven't got it yet, download the installer manually from:

http://download.spotify.com/Spotify%20Installer.exe 

 

Run it, let it update and then see if you get the same issue! 

 

Let me know 🙂

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


If this post was helpful, please add kudos below!

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Re: Spotify Windows player Discovery screen frozen display

Roadie

installed version 0.9.6.72 yesterday, this morning signed on and things are still not working.  I have to go in and do the step you mentioned, so the update did not fix it.

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