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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83101 Views

40 replies

68 likes

  • 83101 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788496 Views

503 replies

64 likes

  • 788496 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21944 Views

22 replies

6 likes

  • 21944 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

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Spotify Windows application doesn't scale correctly when moved between monitors

When I move a full screen Spotify from one monitor to another of the same resolution by using Windows shortcut keys (eg. Win + Right arrow) the Spotify app is now fullscreen on my other monitor. However I can't click on anything below the main menu b...

Casual Listener

When I move a full screen Spotify from one monitor to another of the same resolution by using Windows shortcut keys (eg. Win + Right arrow) the Spotify app is now fullscreen on my other monitor. Howe...

412 Views

0 replies

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Windows
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Re: Inbox and messages

Problem solved ! I've just became a premium member of... Deezer.They have a real social feature. Goodbye Spotify. I loved you so much but you became so unrespectfull to your customers. You'll lost them one by one. At the end of this month, my 19,99 €...

Regular

Problem solved ! I've just became a premium member of... Deezer. They have a real social feature. Goodbye Spotify. I loved you so much but you became so unrespectfull to your customers. You'll lost ...

2623 Views

0 replies

21 likes

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  • 0 replies
  • 21 likes

Re: Inbox and messages

It has been posted before, but you can contact Spotify via live messaging at the following link: https://support.spotify.com/us/contact-spotify-support/Choose any category --> Other --> I still need help --> Submit complaint/request to get all the so...

Casual Listener

It has been posted before, but you can contact Spotify via live messaging at the following link: https://support.spotify.com/us/contact-spotify-support/ Choose any category --> Other --&gt...

3041 Views

0 replies

7 likes

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  • 7 likes

Tracks not available in Windows client that are available on android app

I have an album that I can happily play on the Android app but I get a "song not available, if it is on your computer you can import it" when trying to play in the Windows 10 application. Why?The album is Birdy's self titled debut album if that helps...

Casual Listener

I have an album that I can happily play on the Android app but I get a "song not available, if it is on your computer you can import it" when trying to play in the Windows 10 application. Why? The a...

321 Views

0 replies

0 likes

Windows
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Solved!! Unable to play "Hitlijsten"

Hi, When i try to play hitlist (No mather what country) i get the following error msg:Failed to load application user:Not installed:Application is not installed Everything else works fine.

Casual Listener

Hi,   When i try to play hitlist (No mather what country) i get the following error msg: Failed to load application user:Not installed:Application is not installed   Everything else wo...

twanvdven

Casual Listener

769 Views

4 replies

0 likes

Windows
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Spotify starts playing the first song in the playlist, regardless of the song I choose.

Goodday, I ran into a rather frustrating issue, whenever I wish to play a certain song, spotify instead plays the first song in the playlist. Would anyone be able to tell me whether this is a settings issue, or perhaps a known bug? Thank you in advan...

Newbie

Goodday,   I ran into a rather frustrating issue, whenever I wish to play a certain song, spotify instead plays the first song in the playlist.   Would anyone be able to tell me whether...

Jacob

Community Legend

689 Views

1 replies

0 likes

Windows
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  • 1 replies
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[desktop] version crashing

The desktop version has been crashing continuously after the latest update. Anyone else?

Casual Listener

The desktop version has been crashing continuously after the latest update. Anyone else?

MarkPedersen

Roadie

476 Views

1 replies

0 likes

Windows
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  • 1 replies
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Album Bug

As of today, you cannot start in the middle of an album. If you want to play the 5th song of an album say, and press play on it it will play the 1st song. In fact, all the songs in an album will just start the first song from 0:00. However if you tur...

Casual Listener

As of today, you cannot start in the middle of an album.  If you want to play the 5th song of an album say, and press play on it it will play the 1st song.  In fact, all the songs in an alb...

juliogouvea

Newbie

1025 Views

5 replies

1 likes

Windows
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  • 5 replies
  • 1 likes

Desktop and family accounts

How can I have 2 mobile devices under a premium family account? Want both mobiles to talk to the same desktop app.

Newbie

How can I have 2 mobile devices under a premium family account? Want both mobiles to talk to the same desktop app.

MarkPedersen

Roadie

508 Views

1 replies

0 likes

Windows
  • 508 Views
  • 1 replies
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Is it possible to delete a song from multiple playlists?

So just say I have playlist A B C and D, and playlist's A B and C all have the same song in them. Is it possible to delete that song from all 3 playlists in one go rather then having to search through each playlist to find the song and then manually ...

Newbie

So just say I have playlist A B C and D, and playlist's A B and C all have the same song in them. Is it possible to delete that song from all 3 playlists in one go rather then having to search throug...

gcm21

Newbie

810 Views

1 replies

3 likes

Windows
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  • 1 replies
  • 3 likes

Unable to access files from PC on iPhone

I downloaded mp3 files and put them on my PC Spotify. It works fine and I can play the music through it without problems. Then, when I go to try and put it on my iPhone, I follow all of the directions yet it still stays greyed out on the phone. I'm o...

Casual Listener

I downloaded mp3 files and put them on my PC Spotify. It works fine and I can play the music through it without problems. Then, when I go to try and put it on my iPhone, I follow all of the dire...

422 Views

0 replies

0 likes

Windows
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Spotify does not start properly (solved)

Solved by myself: I deactivated the hardware boost, and now it works! _______________________________________Brief description of the issue: Spotify doesn't start properly, there's just a black screen with some options at the top, but these don't hel...

Casual Listener

Solved by myself: I deactivated the hardware boost, and now it works!   _______________________________________ Brief description of the issue: Spotify doesn't start properly, there's just a...

513 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

Please, please bring back this feature. This is one of the features I've had that has brought several users from Pandora to Spotify. The ability to share music within the app is by far more efficient than text/facebook messaging.

Newbie

Please, please bring back this feature.  This is one of the features I've had that has brought several users from Pandora to Spotify. The ability to share music within the app is by far more eff...

242 Views

0 replies

4 likes

  • 242 Views
  • 0 replies
  • 4 likes

Spotify stops playing after one song

Lately, my Spotify app has stopped playing after (usually) one song. It completely shuts down; it can't even be found as a "background process" when I open my task manager and I have to restart the program completely.Additional info:This happens whet...

Casual Listener

Lately, my Spotify app has stopped playing after (usually) one song. It completely shuts down; it can't even be found as a "background process" when I open my task manager and I have to restart the p...

1170888496

Newbie

994 Views

1 replies

0 likes

Windows
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  • 1 replies
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Solved!! No Discover Weekly playlist today?

On both my Galaxy S7 and desktop install on win7 (1.0.45.186.g3b5036d6) there is no Discover Weekly playlist when I go into Browse->Discover. I've restarted the desktop app, signed out/signed in. Still no discover weekly playlist. Any ideas? I active...

Casual Listener

On both my Galaxy S7 and desktop install on win7 (1.0.45.186.g3b5036d6) there is no Discover Weekly playlist when I go into Browse->Discover. I've restarted the desktop app, signed out/signed in. ...

kali_kiki

Casual Listener

2980 Views

7 replies

0 likes

Windows
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Problems with public playlists

Hello, I have a problem with makingmy playlists public or private again. When I make them public, most of them are not shown in my public playlists. And the other way around, when I make public playlists private again, they stay in the public playlis...

Visitor

Hello,   I have a problem with makingmy playlists public or private again. When I make them public, most of them are not shown in my public playlists. And the other way around, when I make pub...

283 Views

0 replies

1 likes

Windows
  • 283 Views
  • 0 replies
  • 1 likes

Bug when listening

Hi!I'm listening a track,as soon as open spotify,and finished the track selected of a playlist spotify is closed and don't continue with the other tracks on the playlist.Whats happened?

Newbie

Hi! I'm listening a track,as soon as open spotify,and finished the track selected of a playlist spotify is closed and don't continue with the other tracks on the playlist.Whats happened?  

Swanny

Community Legend

329 Views

1 replies

0 likes

Windows
  • 329 Views
  • 1 replies
  • 0 likes

Missing Tracks

I have a number of pop psych playlists all the tracks from the rubbble collection cd's are no longer available any ideas why?They are still listed under albums but all the tracks are greyed out.thanksSteve

Casual Listener

I have a number of pop psych playlists all the tracks from the rubbble collection cd's are no longer available any ideas why? They are still listed under albums but all the tracks are greyed out. t...

TyMcLean

Casual Listener

349 Views

1 replies

0 likes

Windows
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  • 1 replies
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Re: Inbox and messages

@elliott_diaz, looks like you're in the Daily Mix section of Spotify. I believe the shuffle and repeat toggle buttons only appear in a normal playlist, not in a Daily Mix or Radio Station. If you play a regular playlist, the repeat button should come...

Casual Listener

@elliott_diaz, looks like you're in the Daily Mix section of Spotify. I believe the shuffle and repeat  toggle buttons only appear in a normal playlist, not in a Daily Mix or Radio Station....

162 Views

0 replies

1 likes

  • 162 Views
  • 0 replies
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Re: Inbox and messages

What has happened to the `repeat one` to repeat the current track button? My most used feature is not apparent anywhere on the desktop client

Casual Listener

What has happened to the `repeat one` to repeat the current track button?   My most used feature is not apparent anywhere on the desktop client

256 Views

4 replies

0 likes

  • 256 Views
  • 4 replies
  • 0 likes