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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84069 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797392 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24353 Views

25 replies

7 likes

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  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3089 Views

0 replies

4 likes

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No Album images

Every time i open spotify and go to my bands that i want to listen to i don't see at all any image just this... Anyone can help me ?

Newbie

Every time i open spotify and go to my bands that i want to listen to i don't see at all any image just this...  Anyone can help me ?    

333 Views

0 replies

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Windows
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Re: Inbox and messages

@zartouf wrote:@ @Lorenzo_NGG Copy that ! I'll will be back IF and only IF they restore all the data destroyed and manage to upgrade the social tool.Until that, i'll test Deezer. I'm ready for this. I'm too angry against Spotify to continue to give t...

Roadie

@zartouf wrote: @ @Lorenzo_NGG Copy that ! I'll will be back IF and only IF they restore all the data destroyed and manage to upgrade the social tool. Until that, i'll test Deezer. I'm ready for...

640 Views

0 replies

4 likes

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Re: Inbox and messages

@ Lorenzo_NGG Copy that ! I'll will be back IF and only IF they restore all the data destroyed and manage to upgrade the social tool.Until that, i'll test Deezer. I'm ready for this. I'm too angry against Spotify to continue to give them my money.

Regular

@ Lorenzo_NGG Copy that ! I'll will be back IF and only IF they restore all the data destroyed and manage to upgrade the social tool. Until that, i'll test Deezer. I'm ready for this. I'm too angr...

650 Views

0 replies

7 likes

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  • 7 likes

Re: Inbox and messages

@zartoufA good service...If you can deal with the lack of queue management and gapless playback on ios and android and, last but notleast, a web interface that is not really top-notch and other minor issues...

Roadie

@zartouf A good service...If you can deal with the lack of queue management and gapless playback on ios and android and, last but notleast, a web interface that is not really top-notch and other min...

2779 Views

0 replies

1 likes

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Spotify Windows application doesn't scale correctly when moved between monitors

When I move a full screen Spotify from one monitor to another of the same resolution by using Windows shortcut keys (eg. Win + Right arrow) the Spotify app is now fullscreen on my other monitor. However I can't click on anything below the main menu b...

Casual Listener

When I move a full screen Spotify from one monitor to another of the same resolution by using Windows shortcut keys (eg. Win + Right arrow) the Spotify app is now fullscreen on my other monitor. Howe...

414 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

Problem solved ! I've just became a premium member of... Deezer.They have a real social feature. Goodbye Spotify. I loved you so much but you became so unrespectfull to your customers. You'll lost them one by one. At the end of this month, my 19,99 €...

Regular

Problem solved ! I've just became a premium member of... Deezer. They have a real social feature. Goodbye Spotify. I loved you so much but you became so unrespectfull to your customers. You'll lost ...

2623 Views

0 replies

21 likes

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Re: Inbox and messages

It has been posted before, but you can contact Spotify via live messaging at the following link: https://support.spotify.com/us/contact-spotify-support/Choose any category --> Other --> I still need help --> Submit complaint/request to get all the so...

Casual Listener

It has been posted before, but you can contact Spotify via live messaging at the following link: https://support.spotify.com/us/contact-spotify-support/ Choose any category --> Other --&gt...

3041 Views

0 replies

7 likes

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Tracks not available in Windows client that are available on android app

I have an album that I can happily play on the Android app but I get a "song not available, if it is on your computer you can import it" when trying to play in the Windows 10 application. Why?The album is Birdy's self titled debut album if that helps...

Casual Listener

I have an album that I can happily play on the Android app but I get a "song not available, if it is on your computer you can import it" when trying to play in the Windows 10 application. Why? The a...

321 Views

0 replies

0 likes

Windows
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Solved!! Unable to play "Hitlijsten"

Hi, When i try to play hitlist (No mather what country) i get the following error msg:Failed to load application user:Not installed:Application is not installed Everything else works fine.

Casual Listener

Hi,   When i try to play hitlist (No mather what country) i get the following error msg: Failed to load application user:Not installed:Application is not installed   Everything else wo...

twanvdven

Casual Listener

771 Views

4 replies

0 likes

Windows
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Spotify starts playing the first song in the playlist, regardless of the song I choose.

Goodday, I ran into a rather frustrating issue, whenever I wish to play a certain song, spotify instead plays the first song in the playlist. Would anyone be able to tell me whether this is a settings issue, or perhaps a known bug? Thank you in advan...

Newbie

Goodday,   I ran into a rather frustrating issue, whenever I wish to play a certain song, spotify instead plays the first song in the playlist.   Would anyone be able to tell me whether...

Jacob

Community Legend

693 Views

1 replies

0 likes

Windows
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[desktop] version crashing

The desktop version has been crashing continuously after the latest update. Anyone else?

Casual Listener

The desktop version has been crashing continuously after the latest update. Anyone else?

MarkPedersen

Roadie

481 Views

1 replies

0 likes

Windows
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  • 1 replies
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Album Bug

As of today, you cannot start in the middle of an album. If you want to play the 5th song of an album say, and press play on it it will play the 1st song. In fact, all the songs in an album will just start the first song from 0:00. However if you tur...

Casual Listener

As of today, you cannot start in the middle of an album.  If you want to play the 5th song of an album say, and press play on it it will play the 1st song.  In fact, all the songs in an alb...

juliogouvea

Newbie

1056 Views

5 replies

1 likes

Windows
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  • 5 replies
  • 1 likes

Desktop and family accounts

How can I have 2 mobile devices under a premium family account? Want both mobiles to talk to the same desktop app.

Newbie

How can I have 2 mobile devices under a premium family account? Want both mobiles to talk to the same desktop app.

MarkPedersen

Roadie

509 Views

1 replies

0 likes

Windows
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Is it possible to delete a song from multiple playlists?

So just say I have playlist A B C and D, and playlist's A B and C all have the same song in them. Is it possible to delete that song from all 3 playlists in one go rather then having to search through each playlist to find the song and then manually ...

Newbie

So just say I have playlist A B C and D, and playlist's A B and C all have the same song in them. Is it possible to delete that song from all 3 playlists in one go rather then having to search throug...

gcm21

Newbie

814 Views

1 replies

3 likes

Windows
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Unable to access files from PC on iPhone

I downloaded mp3 files and put them on my PC Spotify. It works fine and I can play the music through it without problems. Then, when I go to try and put it on my iPhone, I follow all of the directions yet it still stays greyed out on the phone. I'm o...

Casual Listener

I downloaded mp3 files and put them on my PC Spotify. It works fine and I can play the music through it without problems. Then, when I go to try and put it on my iPhone, I follow all of the dire...

424 Views

0 replies

0 likes

Windows
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Spotify does not start properly (solved)

Solved by myself: I deactivated the hardware boost, and now it works! _______________________________________Brief description of the issue: Spotify doesn't start properly, there's just a black screen with some options at the top, but these don't hel...

Casual Listener

Solved by myself: I deactivated the hardware boost, and now it works!   _______________________________________ Brief description of the issue: Spotify doesn't start properly, there's just a...

513 Views

0 replies

0 likes

Windows
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Re: Inbox and messages

Please, please bring back this feature. This is one of the features I've had that has brought several users from Pandora to Spotify. The ability to share music within the app is by far more efficient than text/facebook messaging.

Newbie

Please, please bring back this feature.  This is one of the features I've had that has brought several users from Pandora to Spotify. The ability to share music within the app is by far more eff...

242 Views

0 replies

4 likes

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Spotify stops playing after one song

Lately, my Spotify app has stopped playing after (usually) one song. It completely shuts down; it can't even be found as a "background process" when I open my task manager and I have to restart the program completely.Additional info:This happens whet...

Casual Listener

Lately, my Spotify app has stopped playing after (usually) one song. It completely shuts down; it can't even be found as a "background process" when I open my task manager and I have to restart the p...

1170888496

Newbie

994 Views

1 replies

0 likes

Windows
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Solved!! No Discover Weekly playlist today?

On both my Galaxy S7 and desktop install on win7 (1.0.45.186.g3b5036d6) there is no Discover Weekly playlist when I go into Browse->Discover. I've restarted the desktop app, signed out/signed in. Still no discover weekly playlist. Any ideas? I active...

Casual Listener

On both my Galaxy S7 and desktop install on win7 (1.0.45.186.g3b5036d6) there is no Discover Weekly playlist when I go into Browse->Discover. I've restarted the desktop app, signed out/signed in. ...

kali_kiki

Casual Listener

2992 Views

7 replies

0 likes

Windows
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Problems with public playlists

Hello, I have a problem with makingmy playlists public or private again. When I make them public, most of them are not shown in my public playlists. And the other way around, when I make public playlists private again, they stay in the public playlis...

Visitor

Hello,   I have a problem with makingmy playlists public or private again. When I make them public, most of them are not shown in my public playlists. And the other way around, when I make pub...

285 Views

0 replies

1 likes

Windows
  • 285 Views
  • 0 replies
  • 1 likes