Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with logging in, passwords, and account settings.
PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...
Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...
My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...
PlanPremiumCountry New ZealandDevicePCOperating SystemWindows 10 My Question or Issue Hi so I make music on Spotify and I was wondering how to get a verified user account as some of my friends have these and their artists. Examplehttps://gyazo.com/63...
hello,I go to a trip to an other country like a month ago..and my account was lockes so I opened new one but the email I used was wrong and I pay for this account.. How can I get it back?
Hi, I got a 6-month Spotify premium gift cards, which I throught I was going to redeem at the subscription page while adding my payment information. I ended subscribing to Premium through the normal purchase channel, then entered the my redeem code, ...
PlanPremiumCountry Canada Operating SystemTried on 2 different windows 10 device and android My Question or Issue Whenever I try to see my wrapped 2018 by going to this link https://spotifywrapped.com/, I always get redirected to open.spotify.com/gen...
PlanPremiumCountryPhilippinesDeviceSamsung Galaxy J2Operating SystemAndroid My Question or Issue I used to have my Spotify display my Facebook name as my username. I registered the account with Facebook a long time ago. But all of a sudden, just abou...
Hello, I recently moved from Turkey to the Netherlands for good. I would like to change my country and payment method to the Netherlands. I read in the help page that i must FIRST cancel my account (end my premium subscription) and then change my cou...
Hola! Recién me trasladé de país y no puedo accesar a mi cuenta. Me da un mensaje que debo modificar mi país en el perfil. uando intento modificar mi perfil el único país disponible dice "Estados Unidos" y no me da otra opción. Por favor me ayudan a ...
Hey all! My band recently got signed by a label, their plan is to remove our music through our distributor and re-release under theirs. Is anyone aware if our artist page will retain play data / playlist adds /ect.? Is there a way we could retain thi...
How many unreleased singles can you have on your "upcoming" catalog? Is there a limit?
PlanPremiumCountryUSA DeviceIOSOperating SystemIOS My Question or Issue:I am the master account holder, sent an invite to my daughters email to acvitave the newly charged family plan. I click the REDEEM CODE green button in her email, it takes me to ...
PlanPremium (Family)Country AustraliaDeviceAllOperating SystemAll My Question or IssueSo this is super weird, and I only noticed it happening a few months ago. However, I'll wake up some mornings, open Spotify and see playlists that have been created...
CountryNorwayMy Question or IssueHi!I wanted to start advertising on Spotify, but I've only received the following message:Ad Studio isn’t yet available in your region. We’ll notify you as soon as it debuts in your area! Can anybody help me with what...
PlanFree/Premiumb My Question or Issue How to find number of songs I have
Hey, I want to delete my account on spotify permanently but I am not receiving the email containing the link to do so.What am i supposed to do?
I am paying to use this, and I can not use it at work with my desktopPlanPremiumCountry USADeviceDesktopOperating SystemWindows Professional 7 My Question or Issue Can not log in with facebook
PlanPremiumCountryPolandDevice(Samsung Galaxy 6, PC)Operating System(Android, Windows 10,etc.) My Question or IssueSo basically I have the same problem as this user: https://community.spotify.com/t5/Accounts/Security-breach-someone-is-using-spotify-a...
Hi, my dad is paying for a monthly spotify subscription, but he doesn't know what account he's paying for. The account he's logged in on on his phone is a free account, and with his age he has a bad habit of forgetting the very many emails he has and...
PlanPremiumCountry United StatesDeviceLG V20, Lenovo Y500, Playstation 4Operating SystemAndroid, Windows My Question or Issue I have premium on my LG V20 and it has no ads or anything. When i link my account to my laptop or playstation i can still ch...
I just submitted a song through distrokid and it was approved. How long until I see the track on my Spotify Artist page under "upcoming"?
PlanSpotify FamilleCountry : Belgium Device2 samsungOperating SystemAndroid My Question or IssueHow can i use two differents type of account with spotify ? I sent two invitations and accepted it with two differents emails. But each time i log with th...