Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Implemented Ideas

Suggest an idea

Forum Posts

Jam on Desktop app

Sync listening with friend on windows desktop app. Currently Jam is only available in mobile version

  • Regular
  • Sync listening with friend on windows desktop app. Currently Jam is only available in mobile version
  • D1Ck3n
  • Newbie
  • 46783 Views
  • 33 comments
  • 667 likes
  • Implemented
  • 46783 Views
  • 33 comments
  • 667 votes

[Android] "Don't play this artist" feature for Android Premium users

Currently, all Free users and Premium iOS users have the ability to block any artist just by going to their pages and tapping "Don't play this artist". This is not possible for Premium users who use Android devices, and I've seen some complaints abou...

  • Spotify Star
  • Spotify Star
  • Currently, all Free users and Premium iOS users have the ability to block any artist just by going to their pages and tapping "Don't play this artist".   This is not possible for Premium use...
  • kcdwayne
  • Newbie
  • 13801 Views
  • 23 comments
  • 254 likes
  • Android
    music
  • Implemented
  • 13801 Views
  • 23 comments
  • 254 votes

[Podcasts] Push Notification for new Episodes

All of us Podcast lovers would definitely welcome a push notifications for new podcast episodes. Please consider!

  • Casual Listener
  • All of us Podcast lovers would definitely welcome a push notifications for new podcast episodes. Please consider! 
  • Zohar_Uziely
  • Newbie
  • 56727 Views
  • 163 comments
  • 1607 likes
  • Other
  • Implemented
  • 56727 Views
  • 163 comments
  • 1607 votes

[Subscription] Student Discount iDeal Payment for the Netherlands

Hello Spotify,Students in the Netherlands mostly pay with iDEAL, we don't have a CC. It is possible to pay with iDEAL for a regular premium subscription but not for the 'student discount subscription'. Can iDEAL be added as payment option?Thank you,S...

  • Visitor
  • Hello Spotify, Students in the Netherlands mostly pay with iDEAL, we don't have a CC. It is possible to pay with iDEAL for a regular premium subscription but not for the 'student ...
  • derk040614DUTCH
  • Casual Listener
  • 35747 Views
  • 127 comments
  • 859 likes
  • Subscription
  • Implemented
  • 35747 Views
  • 127 comments
  • 859 votes

[All Platforms] Spotify Lite Version

Please can you do a second simpler, less memory-hogging and bandwidth-hogging version of Spotify? i.e., Spotify Lite (I don't have a fast computer and even optimised I have big lag problems with other programs whilst Spotify is running.)

  • Music Fan
  • Please can you do a second simpler, less memory-hogging and bandwidth-hogging version of Spotify? i.e., Spotify Lite (I don't have a fast computer and even optimised I have big lag problems with othe...
  • srolygold
  • Newbie
  • 51565 Views
  • 76 comments
  • 587 likes
  • Implemented
  • 51565 Views
  • 76 comments
  • 587 votes

Multiple Users (switch users in app).

Hi. It would be so nice to switch users in app in order to listen other feed of music. I share my desktop with my family and everyone has its own Spotify profile music.

  • Casual Listener
  • Hi. It would be so nice to switch users in app in order to listen other feed of music. I share my desktop with my family and everyone has its own Spotify profile music.
  • Novy
  • Moderator
  • 203 Views
  • 1 comments
  • 1 likes
  • Implemented
  • 203 Views
  • 1 comments
  • 1 votes

switch account easy without logging in and out (especially for Kids)

Why is it not possible to create sub-accounts in the main account (like Netflix or Prime). I have 2 children aged 3 and 5 and my account is full of children's songs and stories. This is very tedious and so I hardly use my account anymore. Making a se...

  • Casual Listener
  • Why is it not possible to create sub-accounts in the main account (like Netflix or Prime). I have 2 children aged 3 and 5 and my account is full of children's songs and stories. This is very tedious ...
  • Novy
  • Moderator
  • 826 Views
  • 7 comments
  • 4 likes
  • Implemented
  • 826 Views
  • 7 comments
  • 4 votes

[Podcast][Mobile] Mark Podcasts as Played

Right now on mobile devices, once you're done listening to a podcast, nothing happens. There's no signal that you've already listened to it or anyway to mark it as listened to except for clicking on it and dragging the time bar to the end of the epis...

  • Casual Listener
  • Right now on mobile devices, once you're done listening to a podcast, nothing happens. There's no signal that you've already listened to it or anyway to mark it as listened to except for clicking on ...
  • Carighan
  • Regular
  • 45278 Views
  • 149 comments
  • 1069 likes
  • Implemented
  • 45278 Views
  • 149 comments
  • 1069 votes

▶️🔎 [Desktop App] Mini-Player for Spotify w/ Video Popout

Desktop iTunes has had a Mini-Player for ages, probably at least 10 years! I'd love for Spotify to have the same! The main reasons why I'd prefer a Mini-Player: Easily re-sizeable without being constrained by elements within the typical Spotify Deskt...

R.png itunesMiniPlayer OSX Lion.jpg 1920x1080-FTA-VPGA.jpg spotify-launches-video-podcasts-on-free-and-premium-tiers.jpg
  • Casual Listener
  • Desktop iTunes has had a Mini-Player for ages, probably at least 10 years! I'd love for Spotify to have the same!   The main reasons why I'd prefer a Mini-Player: Easily re-sizeable with...
  • AlejaR
  • Moderator
  • 1156 Views
  • 2 comments
  • 9 likes
  • Implemented
  • 1156 Views
  • 2 comments
  • 9 votes

[Desktop][Social] Enable Group Session on Desktop

Group Session was recently added to Spotify and it seems like a wonderful feature so far. Unfortunately, it is only available on mobile and tablet so those of us who primarily use the desktop app cannot use it. Please include desktop users in the par...

Screen Shot 2020-05-12 at 8.32.26 AM.png
  • Regular
  • Group Session was recently added to Spotify and it seems like a wonderful feature so far. Unfortunately, it is only available on mobile and tablet so those of us who primarily use the desktop app can...
  • Joan
  • Moderator
  • 320024 Views
  • 58 comments
  • 2169 likes
  • Desktop
    Social
  • Implemented
  • 320024 Views
  • 58 comments
  • 2169 votes

[Social] Block Followers

I believe there should be a way to block people that are following you on Spotify. When blocked, the user will automatically unfollow you and will not be able to find you, or view your public playlists. Blocking should be possible via both username a...

  • Community Legend
  • I believe there should be a way to block people that are following you on Spotify. When blocked, the user will automatically unfollow you and will not be able to find you, or view your public p...
  • loonyshrew
  • Newbie
  • 540951 Views
  • 1235 comments
  • 15526 likes
  • Account
  • Implemented
  • 540951 Views
  • 1235 comments
  • 15526 votes

[All Platforms] Sleep Timer

I am a new user to Spotify from NZ and the first thing I miss having moved from iphone's built in music player is the sleep timer. I understand this feature stopped working in one of the recent versions of spotify App. If it is a compatibility issue ...

  • Regular
  • I am a new user to Spotify from NZ and the first thing I miss having moved from iphone's built in music player is the sleep timer. I understand this feature stopped working in one of the recent versi...
  • ArmyBlink4Ever
  • Casual Listener
  • 446642 Views
  • 696 comments
  • 6950 likes
  • Mobile
  • Implemented
  • 446642 Views
  • 696 comments
  • 6950 votes

[Other] Exact release date across all platforms

Spotify has exact release date information for albums - it can be viewed in the mobile app (at least under iOS, v8.5.41). Using the official desktop app, however (macOS, v1.1.24.91.g4ca6d5eb) you only get the year. Why the disparity? I would have tho...

  • Regular
  • Spotify has exact release date information for albums - it can be viewed in the mobile app (at least under iOS, v8.5.41).   Using the official desktop app, however (macOS, v1.1.24.91.g4ca6d5...
  • ZUR1
  • Newbie
  • 24321 Views
  • 129 comments
  • 487 likes
  • Desktop
    Other
  • Implemented
  • 24321 Views
  • 129 comments
  • 487 votes

Please bring back the Enhance button

For a few weeks there was an option to enhance Spotify playlists, where songs similar to your taste would be added. I enjoyed this feature and think it should be brought back.

  • Casual Listener
  • For a few weeks there was an option to enhance Spotify playlists, where songs similar to your taste would be added. I enjoyed this feature and think it should be brought back.  
  • Fishifood
  • Newbie
  • 19332 Views
  • 33 comments
  • 270 likes
  • Implemented
  • 19332 Views
  • 33 comments
  • 270 votes

[Mobile] Multi-Select Add/Remove Songs from Music/Queue

Make the Ability to select multiple songs at once and Removed/Add From Music and Add or remove to/from queue using the swipe feature Made with FramerJS Originally Posted Here

Multi-Queue GIF
  • Community Legend
  • Make the Ability to select multiple songs at once and Removed/Add From Music and Add or remove to/from queue using the swipe feature   Made with FramerJS   Originally Posted He...
  • RickHonoo
  • Newbie
  • 29252 Views
  • 51 comments
  • 971 likes
  • Mobile
  • Implemented
  • 29252 Views
  • 51 comments
  • 971 votes

[Mobile] Listening History On Mobile

On the Desktop client it is possible to view your listening history (Play Queue > History), this functionality should be added to the mobile applications too. It could be added very nicely into the new "Me" tab on iOS:

IMG_0212.PNG
  • Community Legend
  • On the Desktop client it is possible to view your listening history (Play Queue > History), this functionality should be added to the mobile applications too.   It could be added very nic...
  • Eddie-CH
  • Newbie
  • 154122 Views
  • 200 comments
  • 2563 likes
  • Android
    history
    iOS
    Mobile
  • Implemented
  • 154122 Views
  • 200 comments
  • 2563 votes

[iOS] Apple Watch: Spotify Streaming and Offline Listening

Apple Watch: Offline Listening watchOS 5 should allow Spotify to develop an app that allows offline listening and streaming via cellular data. Vote here to show your support for this development!

  • Casual Listener
  • Apple Watch: Offline Listening   watchOS 5 should allow Spotify to develop an app that allows offline listening and streaming via cellular data.   Vote here to show your support for...
  • hgvn8
  • Casual Listener
  • 393361 Views
  • 1871 comments
  • 10080 likes
  • iOS
  • Implemented
  • 393361 Views
  • 1871 comments
  • 10080 votes

[Desktop][Developer] Spotify for Windows on Arm (Win32) Desktop app badly needed

Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is? Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, due to software emulation not optimally. Apple announced on th...

  • Roadie
  • Can you tell me when Spotify will be released for Windows on ARM and where on your Roadmap it is?   Windows on ARM PCs have been out a few years now and whilst the 32-Bit Windows App works, ...
  • cubeman329
  • Newbie
  • 44854 Views
  • 97 comments
  • 748 likes
  • Desktop
    Developer
  • Implemented
  • 44854 Views
  • 97 comments
  • 748 votes

[Mobile][Playlists] Remove Apple Watch 50 Song Limit

I am so grateful that we finally can download Spotify playlists on the Apple Watch, but I was pretty disappointed to find out that there is a 50 song limit per playlist. I’m not sure if that is on purpose for formatting or storage concerns, but I wou...

  • Casual Listener
  • I am so grateful that we finally can download Spotify playlists on the Apple Watch, but I was pretty disappointed to find out that there is a 50 song limit per playlist. I’m not sure if that is on pu...
  • s3ns3i
  • Newbie
  • 36712 Views
  • 92 comments
  • 436 likes
  • Mobile
    Playlists
  • Implemented
  • 36712 Views
  • 92 comments
  • 436 votes

[Podcasts] Adjust Audio Speed of Podcasts (1.5x or 2x)

I have just discovered podcasts in the Spotify mobile app and as an avid podast fan I'm delighted to finally see this feature!I would love to be able to alter the speed of a podcast, to play at 1.5X or 2X the default speed as per the default apple po...

  • Casual Listener
  • I have just discovered podcasts in the Spotify mobile app and as an avid podast fan I'm delighted to finally see this feature! I would love to be able to alter the speed of a podcast, to play at...
  • papercutt
  • Newbie
  • 121183 Views
  • 154 comments
  • 779 likes
  • iOS
    Other
  • Implemented
  • 121183 Views
  • 154 comments
  • 779 votes