Error code: 30

Plan

Premium

Country

United Arab Emirates

Device

Macbook Pro late 2019

Operating System

OS X

 

My Question or Issue

I repeatedly get the firewall error message and I've run every fix suggested on this community. It simply refuses to work. It works perfectly on my Android phone however.

 

Screen Shot 2020-03-05 at 9.24.50 PM.png

Hey there folks,

 

Thanks for reporting this here in the Community!

 

Our tech teams are currently looking into this.

 

If you're unable to log in and see this error message, we'd fist recommend trying the following:

  • Perform a clean reinstall with the steps here
  • Check the firewall on your device and make sure Spotify is "whitelisted"
  • Disable any antivirus software temporarily to see if that helps - if it does, make sure to set Spotify as an exception
  • Turn off any VPN, if in use
  • Check that the proxy settings are set to default (auto-detect)
  • Check the host files (steps can be found here for Windows device and here for MacOS devices)
  • Switching to another internet connection (WiFi, mobile data via tethering, or going direct via LAN cable)
  • Using other devices and a different computer, if available
  • Try logging in with a different account to see if that helps
  • Accessing the Spotify Web Player before re-attempting to log back in to the desktop client
  • Running Spotify on Safe Mode

If the issue persists, feel free to add your +VOTE to this thread and make sure you've subscribed in order to get the latest news here.

 

For now we'd recommend always keeping your Spotify app and all devices fully up-to-date.

 

Thanks!

Related Issues

Comments
Visitor

**bleep** Thank you so much!!!!! I thought I would never be able to fix it!

Visitor

Hehe I'm glad to read this 🙂

Visitor

thanks.. it works

Visitor
if you want to do it on MacOS:
1. Open your terminal
2. Type: sudo nano /private/etc/hosts and press enter
3. Type your password and press enter
4. Now you are able to modify the file with your nano editor, so..
5. Check for any entries with Spotify in the address and delete it (move with arrows and delete with backspace key.
6. When you're done press CTRL+O (not CMD+O) and ENTER to save the modifications, then press CTRL+X to exit
7. Close the terminal and restart Spotify
Visitor

USA premium plan.  Using OS X El Capitan.  I was logged into the site and was able to listen to music earlier today.  Came back to the computer this evening and I wasn't able to hear anything. I have been logged in for months but wasn't using the app. Logged out and tried to log back in, but now I'm getting the firewall may be blocking, but firewall is not on.  Tried changing proxy to no proxy but didn't work.  Changed it to auto detect, that didn't work either.  Can listen on iPhone X, but also, have been logged in on phone for months but didn't use the app so not sure if I log out what will happen.

Visitor

Plan

Free

Country

Turkey

(Operating System

Windows 10

 

My Question or Issue

İ cant log i sent screen shot

Screenshot_1.png
Newbie

Plan

Premium

Country

Philippines

 

Device

MacBook Pro

Operating System

Sierra

 

So I've seen a few threads about this issue but still no proper solution. I accidentally logged out of my spotify application on Mac and now I can't log back in. My spotify country is set to the Philippines but right now I am in Australia, however, my account is Premium so I can't change the country. I am still paying for the Premium subscription in the Philippines so it shouldn't matter if I am in Australia right now because I should be able to access my account anywhere. I don't have firewall turned on and I've tried changing my proxy settings and reinstalling twice already. I can still use the web player and iPhone app. What do I do? 

 

Edit: Since posting this I've tried a VPN and it still will not let me log in

Visitor

Plan

Free

Country

U.S.A.

Operating System

Windows 10

 

I keep getting this error code 30 that is on the screenshot provided. This happens on the desktop version and the windows store version. I tried uninstalling and reinstalling and it still happens. Also tried lots of different steps, even updating my firewall.

"A firewall may be blocking Spotify. Please update your firewall to allow Spotify." (Error code: 30)

Screenshot (1).png
Rock Star 17
Rock Star 17

Hi there @Levi15

thanks for reaching out to the community !

 

I'm sorry to hear you're having an issue, however, let's try a few things together.

 

I was able to find this great solution to the same issue posted by @EthanS1.

Please follow the steps provided on it here and let me know how it goes.

 

Waiting on your update 🙂

Rock Star 17
Rock Star 17

Hi there @Muhammed_Ali23,

thanks for reaching out to the community !

 

Please follow the steps provided on this solved thread with the same issue and let me know how it goes.

 

Keep me posted 🙂