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Hey folks, We’re getting reports from users who are unable to see their
public playlists on their profiles. Even though currently the number of
playlists that can be viewed is 200, users are seeing 20 or fewer. This
is being investigated.
Hey folks,
We’re getting reports from users who are unable to see their public playlists on their profiles. Even though currently the number of playlists that can be viewed is 2...
We've received some reports of customers getting a notification on their
mobile app "Payment Failed: We were unable to charge you. To keep
Premium, update your payment method ASAP." despite payment being
successful or being part of Premium Family or ...
We've received some reports of customers getting a notification on their mobile app "Payment Failed: We were unable to charge you. To keep Premium, update your payment method ASAP." despite payment b...
Hey folks! We're aware that some of you (particularly in regions of
Asia) cannot download the desktop client at the moment. The page shows
an Error 500. Tip: As a workaround you can try downloading the app via
the Microsoft app store.
Hey folks!
We're aware that some of you (particularly in regions of Asia) cannot download the desktop client at the moment. The page shows an Error 500. Tip: As a workaround you c...
We've been getting reports that Jam is not working. Some users are
getting the error message 'The host device cannot play this content' or
'This content cannot be played on the server's device'.This is currently
being looked into.
We've been getting reports that Jam is not working. Some users are getting the error message 'The host device cannot play this content' or 'This content cannot be played on the server's device'. T...
I am having an issue with the Spotify app on my iPhone (only) where my
Sonos devices are not appearing. Spotify Connect is there for my MacBook
(when open) but none of the Sonos devices through Spotify Connect are
appearing. All of the Sonos devices ...
I am having an issue with the Spotify app on my iPhone (only) where my Sonos devices are not appearing. Spotify Connect is there for my MacBook (when open) but none of the Sonos devices through...
Hey folks, Users are seeing the above error message when they try to log
in on the desktop app. There's no issue on the web player and mobile.
For some this was resolved by changing the default browser in the system
settings.
Hey folks,
Users are seeing the above error message when they try to log in on the desktop app. There's no issue on the web player and mobile.
For some this was resolved by...
Hey folks! We've been receiving reports that the Search function stops
responding when Connect is in use. Tapping on a song search result
doesn't do anything and the Now Playing view stops responding. This is
being looked into.
Hey folks!
We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops resp...
Plan Premium Country USA Device iPhone X, iPhone 8, Chromecast Audio (3
devices), Motorola MG7315 modem/router Operating System iOS 13 My
Question or Issue Hi. We have 3 Chromecast Audio devices on my home
network connected via a single Motorola MG73...
Plan
Premium
Country
USA
Device
iPhone X, iPhone 8, Chromecast Audio (3 devices), Motorola MG7315 modem/router
Operating System
iOS 13
My Question or Issue
Hi. We have 3 Ch...
Hey folks, We're receiving reports that some users are unable to
download music for offline listening on their Apple Watches. The
download is stuck on the first song and doesn't progress. If you’re
experiencing this issue, make sure to add your +VOTE...
Hey folks,
We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. ...
I just received my PlayStation 5 today, and after downloading the
Spotify app to listen to my music I noticed that the PS5's Spotify app
has the exact same problem with the audio quality that the PS4 has had
for over 5 years. For those who aren't awa...
I just received my PlayStation 5 today, and after downloading the Spotify app to listen to my music I noticed that the PS5's Spotify app has the exact same problem with the audio quality that the PS4...
Hey there, We've seen reports of some Bluetooth connections to other
devices displaying Car View. The right team is aware of this. If you're
experiencing this, let us know by adding your +Vote the info requested
in the Status Update. All the best!
Hey there,
We've seen reports of some Bluetooth connections to other devices displaying Car View. The right team is aware of this.
If you're experiencing this, let us know...
We've received reports from users who can't apply their student discount
from the SheerID confirmation email after being successfully verified.
The webpage shows a 404 error: "This page no longer exists."
We've received reports from users who can't apply their student discount from the SheerID confirmation email after being successfully verified. The webpage shows a 404 error: "This page no ...
Hey folks, We've received some reports about the app crashing during
starting up on Apple Watch Series 3. The relevant team is already aware
of the issue and a fix will be added to an upcoming update. We'd
recommend keeping the app up to date so you ...
Hey folks,
We've received some reports about the app crashing during starting up on Apple Watch Series 3. The relevant team is already aware of the issue and a fix will be added to an upco...
Hey folks, We've been receiving contacts from Indian users saying
they've been charged for Premium and yet their account is still on free
status. This is being investigated by our teams.
Hey folks,
We've been receiving contacts from Indian users saying they've been charged for Premium and yet their account is still on free status. This is being investigated by our teams.&nb...
We've received reports from Windows users that they cannot search on
Spotify using the desktop app or the Web Player. An error message or a
blank page is displayed.
We've received reports from Windows users that they cannot search on Spotify using the desktop app or the Web Player. An error message or a blank page is displayed.
Multiple users report that playback throughout their devices is not
syncing. Apparently, this makes it possible to play different content
from the same Spotify account simultaneously on different devices, but
users can't control what they're listenin...
Multiple users report that playback throughout their devices is not syncing. Apparently, this makes it possible to play different content from the same Spotify account simultaneously on different dev...
We're getting reports that the Autoplay feature isn't working for some
users. When a song is played from the search, the app doesn't continue
playback of recommended songs after the searched song is over. This is
happening on both iOS and Android dev...
We're getting reports that the Autoplay feature isn't working for some users. When a song is played from the search, the app doesn't continue playback of recommended songs after the searched song is ...
We're getting reports that downloaded songs are not playing when the app
is not connected to the internet. The offline songs are grayed out but
shows that they are downloaded. When connected back to the internet,
same songs can be played without issu...
We're getting reports that downloaded songs are not playing when the app is not connected to the internet. The offline songs are grayed out but shows that they are downloaded. When connected back to ...