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We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
Visitor
13654 Views
60 comments
18 likes
PlanFreeCountryUnited StatesDeviceiPhone XOperating SystemiOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950 My Question or IssueI have Google Maps and Spotify connected, to listen to podcasts while driving. While navigating, Spotify controls appear ...
Plan Free Country United States Device iPhone X Operating System iOS 13.6.1, Google Maps 5.50.2, Spotify 8.5.70.950 My Question or Issue I have Google Maps and Spotify connected...
Music Fan
50811 Views
28 comments
15 likes
We're seeing reports that users are unable to watch podcast videos when using the Web Player https://open.spotify.com/ - episodes can be played as audio-only.
We're seeing reports that users are unable to watch podcast videos when using the Web Player https://open.spotify.com/ - episodes can be played as audio-only.
Newbie
18524 Views
59 comments
14 likes
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well.This is currently being looked into!
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well. This is currently being looked into! &nbs...
Newbie
5275 Views
5 comments
14 likes
Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on mobile, but it works on different devices (e.g. desktop).
Hi folks, We’ve received some reports from users on iOS devices indicating that the equalizer isn’t working. There seems to be no sound difference even when adjusting the Equalizer on mobi...
Moderator
1331 Views
11 comments
12 likes
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted In the meantime, make sure you've gone over everything that is listed here.Cheers!
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted 🙂 In the meantime, make sure you'v...
Newbie
6176 Views
14 comments
10 likes
Hey folks, We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.
Hey folks, We received some reports mentioning that the position on the playlists resets when navigating away from the app. This is currently Under investigation by internal teams.
Visitor
27721 Views
143 comments
10 likes
We’re seeing reports from users that the Mix button isn’t working with their playlists. For some of them, it’s only happening with certain playlists, while for others, it’s affecting all of them.
We’re seeing reports from users that the Mix button isn’t working with their playlists. For some of them, it’s only happening with certain playlists, while for others, it’s affecting all of them.
Moderator
7167 Views
8 comments
9 likes
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
Moderator
4695 Views
13 comments
8 likes
We've received reports that iPad users are unable to get past the Spotify logo when launching the app.
We've received reports that iPad users are unable to get past the Spotify logo when launching the app.
Newbie
1744 Views
65 comments
7 likes
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/. Some might experience troubles with the login button and notice they're being looped back to the same page.
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/. Some might experience troubles with the login button and notice they're being looped ...
Moderator
4495 Views
2 comments
7 likes
Hey folks! Some of you may be experiencing the app volume decreasing when you enable the Equalizer. This is on our radar and it's being looked into.
Hey folks! Some of you may be experiencing the app volume decreasing when you enable the Equalizer. This is on our radar and it's being looked into.
Visitor
660 Views
14 comments
6 likes
Hey folks! We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops responding. This is being looked into.
Hey folks! We've been receiving reports that the Search function stops responding when Connect is in use. Tapping on a song search result doesn't do anything and the Now Playing view stops resp...
Casual Listener
13941 Views
87 comments
6 likes
We've been getting reports that some users are unable to access the Playlist in a bottle 2023 they made to be unlocked in 2024.This is currently being looked into.
We've been getting reports that some users are unable to access the Playlist in a bottle 2023 they made to be unlocked in 2024. This is currently being looked into.
Newbie
9824 Views
43 comments
5 likes
Hey folks, We're receiving reports where the app is showing different errors (103, something went wrong) mostly on the desktop but other clients seem to be affected as well. The relevant teams are aware of this situation and working on a fix. Stay tu...
Hey folks, We're receiving reports where the app is showing different errors (103, something went wrong) mostly on the desktop but other clients seem to be affected as well. The relevant t...
Newbie
11115 Views
37 comments
4 likes
Hey folks! We're currently looking into an issue that is affecting some of our services and you may have noticed some things looking out of order on your accounts.In case you're experiencing login issues, odd changes to your subscription status, you'...
Hey folks! We're currently looking into an issue that is affecting some of our services and you may have noticed some things looking out of order on your accounts. In case you're experi...
Newbie
4481 Views
8 comments
3 likes
We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
We’ve heard from some users that Local files in the Liked Songs playlist can’t be removed and appear greyed out.
Newbie
14284 Views
13 comments
3 likes
We've received reports that some users who have subscribed to Premium and successfully paid for it still only see free within their apps.
We've received reports that some users who have subscribed to Premium and successfully paid for it still only see free within their apps.
Moderator
7271 Views
2 comments
3 likes
We're seeing reports that some users are having issues with the Equalizer on mobile devices. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at a...
We're seeing reports that some users are having issues with the Equalizer on mobile devices. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others exper...
Moderator
8438 Views
26 comments
3 likes
We’ve received reports that users are having issues downloading podcast episodes (mainly with video) on their Android devices. The process seems to take a long time to complete and eventually fails.
We’ve received reports that users are having issues downloading podcast episodes (mainly with video) on their Android devices. The process seems to take a long time to complete and eventually fails. ...
Newbie
6321 Views
17 comments
3 likes
