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Hey folks! We are receiving reports that some of you are experiencing persistent issues with your Liked Songs not syncing across all platforms. This includes iOS, Android, desktop app, and the Web Player.
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
We've received reports from users unable to play songs from artists' popular songs list on the artist page when using the desktop app. The Web Player is unaffected.
Moderator
2152 Views
13 comments
8 likes
Hey folks, We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Thanks for your reports. Stay tuned.
Hey folks, We're receiving reports mentioning that Spotify Kids is having some issues to let the users log in. This is already being investigated internally by the relevant teams. Tha...
Newbie
16775 Views
126 comments
140 likes
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
We are receiving reports from users mentioning that they're unable to manage Family plans and change members through the website since the page is not loading correctly.
Moderator
4352 Views
16 comments
52 likes
Hey,We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and they play a track, the queue will still have other songs...
Hey, We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and t...
Newbie
43600 Views
145 comments
640 likes
We're seeing reports from users not being able to log in to Spotify or play music.
We're seeing reports from users not being able to log in to Spotify or play music.
Newbie
3883 Views
11 comments
0 likes
Hey folks! You may have noticed that your Sound Capsules may not be updating properly! This is on our radar and it's being looked into
Hey folks! You may have noticed that your Sound Capsules may not be updating properly! This is on our radar and it's being looked into 🙂
Casual Listener
6305 Views
45 comments
2 likes
Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. We wanted to let you know that this is being investigated and we'll keep...
Hey folks! We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues. ...
Visitor
42906 Views
149 comments
467 likes
Hey everyone, We've received some reports from users who have issues joining and inviting other users to collaborative playlists. This is being investigated.
Hey everyone, We've received some reports from users who have issues joining and inviting other users to collaborative playlists. This is being investigated.
Moderator
140247 Views
140 comments
832 likes
We're seeing reports that some users are having issues to accessing Manage your subscription on the account page.
We're seeing reports that some users are having issues to accessing Manage your subscription on the account page.
Newbie
2516 Views
10 comments
2 likes
Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console. Symptom: Music plays and it is possible to switch tracks, but the cover art and track title is "stuck" on t...
Track titles and cover art is not displayed correctly on BMW (2015) when playing through Bluetooth or the USB interface in the center console. Symptom: Music plays and it is possible to sw...
Newbie
34088 Views
89 comments
58 likes
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted In the meantime, make sure you've gone over everything that is listed here.Cheers!
Hey folks! You may notice an error message when redeeming your gift cards: This is being looked into and we'll keep you posted 🙂 In the meantime, make sure you'v...
Moderator
5103 Views
13 comments
10 likes
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well.This is currently being looked into!
Hey folks! We're aware of an issue with logging in on the Web Player which may also affect other related services. Payments might be affected as well. This is currently being looked into! &nbs...
Newbie
4862 Views
5 comments
14 likes
We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where the song went silent. Some users noticed that the issue d...
We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where t...
Moderator
115539 Views
420 comments
804 likes
Some Google services seems to be down and we're seeing reports that Spotify users are having issues accessing the service - both on mobile and desktop devices.
Some Google services seems to be down and we're seeing reports that Spotify users are having issues accessing the service - both on mobile and desktop devices.
Moderator
2037 Views
2 comments
0 likes
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
We've received reports from users who can't join Family/Duo plans. The error message "Address doesn't match" is displayed, even when entering the exact same address as the plan manager.
Moderator
18225 Views
30 comments
25 likes
Hey folks, We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. If you’re experiencing this issue, make sure to add your +VOTE...
Hey folks, We're receiving reports that some users are unable to download music for offline listening on their Apple Watches. The download is stuck on the first song and doesn't progress. ...
Newbie
204010 Views
332 comments
758 likes
We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.
We've seen reports that some users are having issues viewing Top Tracks on the Artist profile. Some also report that they're not able to view the Albums.
Newbie
13348 Views
32 comments
23 likes
We're seeing some reports from iOS users saying they get the error message "Something went wrong. Try again." when trying to log in with email/username + password, despite entering the correct credentials.
We're seeing some reports from iOS users saying they get the error message "Something went wrong. Try again." when trying to log in with email/username + password, despite entering the correct creden...
Newbie
16526 Views
24 comments
86 likes
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/. Some might experience troubles with the login button and notice they're being looped back to the same page.
We're seeing reports that Creators are having issues signing in to http://creators.spotify.com/. Some might experience troubles with the login button and notice they're being looped ...
Moderator
4223 Views
2 comments
7 likes
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
We’re receiving reports that Shared Playlists are not showing up in the Spotify Kids app. The issue is affecting multiple devices.
Newbie
9050 Views
58 comments
18 likes
