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We've been seeing reports from users that the recently played artists on
their profile are not updating, while recently played in listening
history is working as expected.
We've been seeing reports from users that the recently played artists on their profile are not updating, while recently played in listening history is working as expected.
We've received reports from Android users that the progress bar of a
song keeps moving but there's no sound coming out. When the app is
restarted, the progress bar goes back to the point where the song went
silent. Some users noticed that the issue d...
We've received reports from Android users that the progress bar of a song keeps moving but there's no sound coming out. When the app is restarted, the progress bar goes back to the point where t...
Users in Brazil are reporting that they're unable to use the app with
mobile data: an error message stating that they're offline is displayed,
despite having stable internet connection.
Users in Brazil are reporting that they're unable to use the app with mobile data: an error message stating that they're offline is displayed, despite having stable internet connection.
We've received reports from free users who are unable to download
podcast episodes. Tapping the download icon results in an exclamation
mark, indicating that the attempt failed.
We've received reports from free users who are unable to download podcast episodes. Tapping the download icon results in an exclamation mark, indicating that the attempt failed.
We've received reports that the Spotify app is skipping after a few
seconds, with multiple mentions of Samsung TVs. The reports note that
tracks are playing without audio on the Samsung TV devices, and
trouble-shooting has already been tried.
We've received reports that the Spotify app is skipping after a few seconds, with multiple mentions of Samsung TVs. The reports note that tracks are playing without audio on the Samsung TV devi...
We've been getting some reports that Spotify is down across platforms.
The Support Site looks affected as well. We're currently aware of the
situation and the relevant teams are working on it.
We've been getting some reports that Spotify is down across platforms. The Support Site looks affected as well.
We're currently aware of the situation and the relevant teams are work...
Plan Premium Country US Device Moto X4 Operating System Android Pie My
Question or Issue This happened with my last phone, Samsung S7 running
Oreo (or whatever the most recent OS is) but it was fixed when I got the
Moto X4. I like to keep a lot of so...
Plan
Premium
Country
US
Device
Moto X4
Operating System
Android Pie
My Question or Issue
This happened with my last phone, Samsung S7 running Oreo (or what...
Since there is no option to delete a song from an album, I hide them and
actually I missed that feature from apple music. So there is a lot of
hidden songs in my album catalogue and now they just suddenly start to
play. Updates and new device didn’t ...
Since there is no option to delete a song from an album, I hide them and actually I missed that feature from apple music. So there is a lot of hidden songs in my album catalogue and now they just sud...
We've received reports that Spotify pauses after an ad and the playback
cannot be resumed. This seems to affect multiple platforms including
desktop, mobile, and TV. The behavior is currently being investigated.
We've received reports that Spotify pauses after an ad and the playback cannot be resumed. This seems to affect multiple platforms including desktop, mobile, and TV.
The behavior is curren...
Plan; Premium Country: New Zealand It's the same on all my devices -
whether Apple or Android My Question or Issue I've been using the
automatic sync function where songs I have shazamed show up
automatically in the 'My Shazams Playlist'. They stoppe...
Plan; Premium
Country: New Zealand
It's the same on all my devices - whether Apple or Android
My Question or Issue
I've been using the automatic sync fun...
We've received reports that the Now Playing bar is hiding the very
bottom release in an artist's discography. When users scroll down the
discography, they can't see the last entry as it's covered by the Now
Playing bar.
We've received reports that the Now Playing bar is hiding the very bottom release in an artist's discography. When users scroll down the discography, they can't see the last entry as it's covered by ...
Hey folks! We noticed some of you in the Philippines who want to pay for
a subscription with your GCash are seeing an error message that
something has gone wrong. This is now being looked into.
Hey folks!
We noticed some of you in the Philippines who want to pay for a subscription with your GCash are seeing an error message that something has gone wrong.
This is now bein...
Hey folks! We received reports from some of you in Brazil that the
Premium Individual page shows the error: "Something's gone wrong.
Refresh this page or try again later. It may take some time to get
things up again.” Some payment options may not be ...
Hey folks! We received reports from some of you in Brazil that the Premium Individual page shows the error: "Something's gone wrong. Refresh this page or try again later. It may take some ti...
We got some reports mentioning that users located in Asian markets are
getting playback issues across devices. We're currently aware of the
situation and the relevant teams are working on it.
We got some reports mentioning that users located in Asian markets are getting playback issues across devices.
We're currently aware of the situation and the relevant teams are worki...
Hey folks! Some of you have reported that Smart Shuffle is automatically
turning itself on again after being switched off. This is now being
looked into. Note: The smart shuffle feature works on a
playlist-by-playlist basis. If you turn it off on one...
Hey folks!
Some of you have reported that Smart Shuffle is automatically turning itself on again after being switched off. This is now being looked into.
Note: The smart shuffle f...
Hey folks, We noticed that the current first song in any playlist will
keep swapping with a different song from the same playlist. This is now
being investigated.
Hey folks, We noticed that the current first song in any playlist will keep swapping with a different song from the same playlist. This is now being investigated.
We've received reports from iOS users about the Spotify widget being
invisible on their lock screen. When they attempt to view it from the
from the notifications bar while the phone is locked, it appears blank.
We've received reports from iOS users about the Spotify widget being invisible on their lock screen. When they attempt to view it from the from the notifications bar while the phone is locked, it app...
Hey folks! We're getting reports from both Android and iOS users about
the app stopping audio playback. This usually occurs after successfully
playing 1-3 tracks without issues. We wanted to let you know that this
is being investigated and we'll keep...
Hey folks!
We're getting reports from both Android and iOS users about the app stopping audio playback. This usually occurs after successfully playing 1-3 tracks without issues.
...
We've gotten reports that users who've paid for Premium and are logged
in the correct account do not see the Premium feature. This affects
different products, such as Premium Individual, Duo, Family, etc. We're
aware of this and it's being looked int...
We've gotten reports that users who've paid for Premium and are logged in the correct account do not see the Premium feature. This affects different products, such as Premium Individual, Duo, Family,...
Hey folks!We’ve received multiple reports that Android and iOS users are
unable to play downloaded content while using offline mode. You might
get stuck on a loading screen or get an error message saying "Something
went wrong. Try again?". This is be...
Hey folks! We’ve received multiple reports that Android and iOS users are unable to play downloaded content while using offline mode. You might get stuck on a loading screen or get an error messag...