"My Shazam Tracks" playlist doesn't sync/add all shazamed tracks

[SylviaNZ]

Plan; Premium

Country: New Zealand

It's the same on all my devices - whether Apple or Android 

My Question or Issue

I've been using the automatic sync function where songs I have shazamed show up automatically in the 'My Shazams Playlist'. They stopped syncing so I followed the advice on this community of disconnecting the two, deleting the playlist on Spotify, then reconnecting. I've done this 3 times now.  However the playlist on Spotify only shows 94 songs whereas I've Shazamed 147 songs. And the songs that don't show up seem random - it's not that the first ones don't show or that certain albums don't show. For example I shazamed 3 songs recently from the same album on the same day and only one shows in Spotify. Any ideas? 

[SylviaNZ]

Hey there folks, 

Just sharing an update with you all:

I've gone ahead and did some tweaks in the Status Update to make it more clear that this issue should be resolved for iOS users as this caused some confusion.

If you're currently in version 14.2 (and newer) of the Shazam app and you're experiencing something similar on an iOS device, we'd recommend posting in the relevant Help board so we can take a closer look into things.

We'd also suggest checking out this Spotify Answer that contains more info and troubleshooting you can try.

For Android users, rest assured that the teams are still working into improving things. Make sure to keep both Spotify and Shazam apps up to date in the meanwhile.

Lastly, keep in mind that if you're on Android, you can try deleting the "My Shazam Tracks" playlist to restart the sync. However, we don't recommend trying this step if you're having troubles with the iOS app as this won't work in the same way (you'll only see new shazamed tracks display).

If anything changes for Android users, we'll keep you in the loop here!

Hope this helps clear things up a bit more! If you have any questions about what different Ongoing Issue statuses mean, you can check this Spotify Answer.

Have a lovely day 🙂

[pandability]

See the solution here:

https://community.spotify.com/t5/Other-Partners-Web-Player-etc/My-Shazam-tracks-not-updating-anymore...

It worked for me and many others.

[osaz]

i deadass have 1006 shazamed songs and zero show up on spotify. zilch. ideg.

[Elena]

Hey @osaz,

Thank you for reaching out to us.

Have you tried any troubleshooting so far? For example the steps above linked by the user @pandability?

Let us know how everything goes, so that we don't suggest anything that you've already tried.

We're always one reply away and are happy to help.

[Stéphane16]

Hey Elena, I have the same issue 406 shazams and 210 songs in spotify. None of these steps worked .

[Mario]

Hey @Stéphane16,

Thanks for reaching out about this here in the Community. 

Just to confirm, can you find the songs (discovered through Shazam) on Spotify if you write their title in the Spotify search bar?

It'd also be great if you'd let us know the exact steps you tried so far to solve the issue.

We'll take it from there and see what else we can try.

Cheers!

[Stéphane16]

Hi Mario,

I didn't check all of them , but yes I can , there is the spotify symbol on the shazamed song. I have 400+ songs shazamed and 210 songs in my playlist. Seems it happens to many people.

[Mario]

Hey @Stéphane16,

Thanks for replying 🙂

Sure, it's a lot of songs and it'd take some time to search each of them by title so perhaps it'd be great to try with a handful and see what happens.

I just tested this and, likewise, noticed that not all the songs I Shazamed which are available on Spotify are in the related Spotify playlist. I looked one of the songs up by writing its title in the Spotify search bar and found the song.

At this point, we should look into this in greater detail and keep you folks posted.

Once more, thank you for reaching out and bringing this to our attention.

Cheers!

[imbafisk4tw]

After 6 months finally... 😄

[Stéphane16]

Thank you Mario, keep us posted please

[osaz]

it didn't work tho.