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"My Shazam Tracks" playlist doesn't sync/add all shazamed tracks

Submitted by on ‎2020-03-20 09:39 PM

Plan; Premium

Country: New Zealand

 

It's the same on all my devices - whether Apple or Android 

 

My Question or Issue

 

I've been using the automatic sync function where songs I have shazamed show up automatically in the 'My Shazams Playlist'. They stopped syncing so I followed the advice on this community of disconnecting the two, deleting the playlist on Spotify, then reconnecting. I've done this 3 times now.  However the playlist on Spotify only shows 94 songs whereas I've Shazamed 147 songs. And the songs that don't show up seem random - it's not that the first ones don't show or that certain albums don't show. For example I shazamed 3 songs recently from the same album on the same day and only one shows in Spotify. Any ideas? 

Hey everyone,

 

Thank you for reporting this issue to us.

This should now be fixed for all iOS users with the release of Shazam v 14.2. Just make sure your Spotify and Shazam apps are updated to the latest version.

The relevant team is still looking into possible solutions for Android, we apologize for any confusion this might have caused.

If you're experiencing troubles with your Shazamed tracks properly syncing to your "My Shazam Tracks", make sure to first try the steps in the post marked as solution here after a thorough reinstallation of Spotify. 

 

If that doesn't do the trick, add your +VOTE and leave us a comment with the following details:

  • Do you Shazam tracks from multiple devices?
  • Do tracks sync properly to Spotify when using a different device? 
  • Details of the affected device(s): the model/make and operating system version
  • The exact version of the Spotify app you're on on the affected device(s) - you can find this out by following the steps here.
  • The exact version of the Shazam app
  • Troubleshooting steps you've tried
  • Any other relevant details that could be useful

Keep in mind that in the meanwhile, you can manually add tracks you Shazam to your "My Shazam Tracks" playlist.

 

We'll keep you posted here for any updates we have here so make sure you're subscribed to this thread.

See more ideas labeled with:
Status: Under investigation
Mihail
Mihail
Moderator

‎2020-12-15 16:58

Hey Android users,

We especially need your information. Please provide the details requested in the status of this Ongoing Issue so we can forward those for investigation. The more cases and details we have the easier it will be for the relevant team to get to the bottom of this.

 

Thanks again!

Jump to reply
Comments
pandability
Visitor
‎2020-08-18 09:54 AM

See the solution here:

https://community.spotify.com/t5/Other-Partners-Web-Player-etc/My-Shazam-tracks-not-updating-anymore...

 

It worked for me and many others.

0 Likes
osaz
Casual Listener
‎2020-09-03 05:13 PM
i deadass have 1006 shazamed songs and zero show up on spotify. zilch. ideg.
0 Likes
Elena
Moderator
Moderator
‎2020-09-10 12:37 PM

Hey @osaz,

 

Thank you for reaching out to us.

 

Have you tried any troubleshooting so far? For example the steps above linked by the user @pandability?

 

Let us know how everything goes, so that we don't suggest anything that you've already tried.

 

We're always one reply away and are happy to help.

Stéphane16
Newbie
‎2020-10-08 12:10 AM
Hey Elena, I have the same issue 406 shazams and 210 songs in spotify. None of these steps worked .
0 Likes
Mario
Moderator
Moderator
‎2020-10-08 10:15 AM

Hey @Stéphane16,

 

Thanks for reaching out about this here in the Community. 

 

Just to confirm, can you find the songs (discovered through Shazam) on Spotify if you write their title in the Spotify search bar?

 

It'd also be great if you'd let us know the exact steps you tried so far to solve the issue.

 

We'll take it from there and see what else we can try.

 

Cheers!

0 Likes
Stéphane16
Newbie
‎2020-10-08 02:11 PM

Hi Mario,

 

I didn't check all of them , but yes I can , there is the spotify symbol on the shazamed song. I have 400+ songs shazamed and 210 songs in my playlist. Seems it happens to many people.

0 Likes
Mario
Moderator
Moderator
‎2020-10-08 03:08 PM

Hey @Stéphane16,

 

Thanks for replying 🙂

 

Sure, it's a lot of songs and it'd take some time to search each of them by title so perhaps it'd be great to try with a handful and see what happens.

 

I just tested this and, likewise, noticed that not all the songs I Shazamed which are available on Spotify are in the related Spotify playlist. I looked one of the songs up by writing its title in the Spotify search bar and found the song.

 

At this point, we should look into this in greater detail and keep you folks posted.

 

Once more, thank you for reaching out and bringing this to our attention.

 

Cheers!

imbafisk4tw
Newbie
‎2020-10-08 03:18 PM
After 6 months finally... 😄
0 Likes
Stéphane16
Newbie
‎2020-10-08 03:24 PM
Thank you Mario, keep us posted please
0 Likes
osaz
Casual Listener
‎2020-10-08 05:42 PM

it didn't work tho.

0 Likes

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