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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

cptbrauer

Newbie

44741 Views

7 replies

2 likes

  • 44741 Views
  • 7 replies
  • 2 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

Wartongue

Casual Listener

34802 Views

190 replies

17 likes

Other
  • 34802 Views
  • 190 replies
  • 17 likes

Superuser Contribution Casting to google home. Song skips. No audio

PlanPremiumCountry Device(iPhone 11 Samsung s20 FE.) My Question or IssueWhen I ask google to play a song. Generally plays 1 second or two of song. Then skips 4 or 5 in okay list and plays. Sometimes says it is still playing but no audio. Showing thi...

Casual Listener

Plan Premium Country   Device (iPhone 11 Samsung s20 FE.)   My Question or Issue When I ask google to play a song. Generally plays 1 second or two of song. Then skips 4 or 5 in okay...

JRMarsh

Regular

5530 Views

8 replies

0 likes

Samsung
  • 5530 Views
  • 8 replies
  • 0 likes

Freestanding Spotify TV App that Doesn't Require Pairing with Another Device

Unless I'm mistaken, I've searched the community, and I've checked web searches, it appears the only way to use Spotify with TV is to search your TV, find the app, and pair with another device. If I'm wrong at this point, you can let me know.My sugge...

Visitor

Unless I'm mistaken, I've searched the community, and I've checked web searches, it appears the only way to use Spotify with TV is to search your TV, find the app, and pair with another device. If I'...

341 Views

0 replies

0 likes

  • 341 Views
  • 0 replies
  • 0 likes

Superuser Contribution oabbott-us

I'm getting an "opps" error when I try to link my spotify premium account with the iOS Alexa app. I've confirmed the username/email/password are correct. Plus I've change my password. I've also tried uninstalling and reinstalling the Alexa app. Addit...

Casual Listener

I'm getting an "opps" error when I try to link my spotify premium account with the iOS Alexa app. I've confirmed the username/email/password are correct. Plus I've change my password. I've also tried...

Novy

Moderator

1567 Views

7 replies

0 likes

Other
  • 1567 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Connect and BT enabled hearing aids don't mix

When playing music using Spotify on iOS, my BT enabled hearing aids switch to "phone mode" because the phone is claiming them. That is fine, and that's how it works with all other apps that produce sound. When streaming Spotify on any other device (w...

Casual Listener

When playing music using Spotify on iOS, my BT enabled hearing aids switch to "phone mode" because the phone is claiming them. That is fine, and that's how it works with all other apps that produce s...

romell

Newbie

6943 Views

10 replies

0 likes

Connect
Other
  • 6943 Views
  • 10 replies
  • 0 likes

[Connect] Device manager

Is there a way to see the different devices on which I have signed into Spotify?

Visitor

Is there a way to see the different devices on which I have signed into Spotify?

296 Views

0 replies

0 likes

Connect
  • 296 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify crashes as soon as I open it

Hey, I've been having this problem for months now and I finally decided to deal with it. So, basically, every time I open spotify on my laptop, it immediately crashes. I have tried restarting my laptop, uninstalling and reinstalling spotify, and I tr...

Casual Listener

Hey, I've been having this problem for months now and I finally decided to deal with it. So, basically, every time I open spotify on my laptop, it immediately crashes. I have tried restarting my lapt...

CarlosE

Spotify Legend

2306 Views

4 replies

0 likes

Other
  • 2306 Views
  • 4 replies
  • 0 likes

Superuser Contribution Podcasts missing from Daily Wellness

PlanFreeCountryCanadaDeviceMacbook ProOperating SystemMacOS Catalina My Question or IssueI've noticed that there seems to be a point where a podcast seems to be skipped in the Daily Wellness playlist. It seems to happen on multiple devices (desktop, ...

Music Fan

Plan Free Country Canada Device Macbook Pro Operating System MacOS Catalina   My Question or Issue I've noticed that there seems to be a point where a podcast seems to be skipped in th...

Jeremy

Spotify Legend

1156 Views

9 replies

0 likes

Other
  • 1156 Views
  • 9 replies
  • 0 likes

Episodes Joe Rogan removed

This post will probably be closed or deleted as seems normal these days.Earlier this month (April, 2021) Spotify deleted over 40 episodes of the Joe Rogan Experience, most likely because guests in these shows made statements that aren't in line with ...

Casual Listener

This post will probably be closed or deleted as seems normal these days. Earlier this month (April, 2021) Spotify deleted over 40 episodes of the Joe Rogan Experience, most likely because guests in ...

HalosRusty

Newbie

1053 Views

2 replies

0 likes

Other
  • 1053 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Removing and adding non-matching songs to a collab playlist.

My Question:I am following a public playlist with around 130 followers, the playlist is in collab mode.About 12 hours ago (10 am CET) someone removed but 9 songs of a 120+ song playlist and spam added ca. 260 songs to the playlist. None of the songs ...

Newbie

My Question: I am following a public playlist with around 130 followers, the playlist is in collab mode. About 12 hours ago (10 am CET) someone removed but 9 songs of a 120+ song playlist and spa...

Jeremy

Spotify Legend

1515 Views

1 replies

0 likes

Other
  • 1515 Views
  • 1 replies
  • 0 likes

Superuser Contribution Polestar 2, group session doesn't work, android automotive

PlanFamily PremiumCountryNLDevicePolestar 2, Iphone XR, iPhone 7Operating SystemAndroid automotive, iOs 14. My Question or IssueI tried using group session. But after scanning QR code nothing happens. I use the same account for polestar spotify as iP...

Casual Listener

Plan Family Premium Country NL Device Polestar 2, Iphone XR, iPhone 7 Operating System Android automotive, iOs 14.   My Question or Issue I tried using group session. But after scannin...

CarlosE

Spotify Legend

3737 Views

5 replies

0 likes

Other
  • 3737 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify radios got super repetitive

Since a few months, there are two bands that start the radio most of the time. One is Mors Principium Est when I play an album that's anything close to Melodic (Death) Metal, and the other is Draconian when I play any kind of Doom / Atmospheric Metal...

Music Fan

Since a few months, there are two bands that start the radio most of the time. One is Mors Principium Est when I play an album that's anything close to Melodic (Death) Metal, and the other is Draconi...

CarlosE

Spotify Legend

963 Views

6 replies

0 likes

Other
  • 963 Views
  • 6 replies
  • 0 likes

Superuser Contribution [Web Player] Can't play recommended songs

I can't play recommended songs under any playlist. I can play songs in playlists and ones I search for. This happens on Firefox and Microsoft Edge. I've tried clearing the cache and cookies, logging in and out, opening a new tab, creating a new playl...

Visitor

I can't play recommended songs under any playlist. I can play songs in playlists and ones I search for. This happens on Firefox and Microsoft Edge. I've tried clearing the cache and cookies, logging ...

oozzyr0fwghmozga6sgg

Visitor

6947 Views

24 replies

8 likes

Other
  • 6947 Views
  • 24 replies
  • 8 likes

Superuser Contribution Werbung in Podcasts trotz Premium

Hallo zusammen,leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden. Da ich Premium Nutzer Eures Dienstes bin, stört mich das doch sehr und ich überl...

Regular

Hallo zusammen, leider ist mir aufgefallen, dass die eingebundenen Werbeblöcke in Podcasts, welche im Podcast selber auf der Audiospur sind, immer mehr und länger werden.   Da ich Premium Nut...

Benjamin111

Newbie

40200 Views

57 replies

69 likes

Account
Premium
  • 40200 Views
  • 57 replies
  • 69 likes

advertisements for ad-free subscription!?

been a spotify premium family plan user for years. why are there advertisements during podcasts when i pay for a plan that is literally called "ad-free"?

Casual Listener

been a spotify premium family plan user for years.    why are there advertisements during podcasts when i pay for a plan that is literally called "ad-free"?

gtrmike5150

Music Fan

463 Views

2 replies

2 likes

Other
  • 463 Views
  • 2 replies
  • 2 likes

Superuser Contribution Sonos - Account in use somewhere else

Hi, I‘m having a problem with Spotify on Sonos. Today I tried to play music in my kitchen and different music in my bathroom at the same time via two Sonos speakers via the Sonos App. Once I played the music in the bathroom, the music in the kitchen ...

Newbie

Hi,   I‘m having a problem with Spotify on Sonos. Today I tried to play music in my kitchen and different music in my bathroom at the same time via two Sonos speakers via the Sonos App. &nbsp...

simolemo

Visitor

3523 Views

10 replies

3 likes

Music
  • 3523 Views
  • 10 replies
  • 3 likes

Superuser Contribution Spotify Google 403 Error

I can't access the Spotify website and it gives a me 403 Google error.This is not an account-related issue because I can't even access the website logged out in incognito mode.I've tried to access the site using a MacBook Pro Mid 2020 and an iPhone 1...

Visitor

I can't access the Spotify website and it gives a me 403 Google error. This is not an account-related issue because I can't even access the website logged out in incognito mode. I've tried to acces...

Eni

Moderator

13144 Views

12 replies

0 likes

Other
  • 13144 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Only play searched song

PlanPremiumCountryNetherlandsDeviceMacBook Air 2020Operating SystemmacOS Big Sur 11.2.3 My Question or Issue:When I search a song in a playlist the Mac app and play it, it only plays that song on repeat even when I press the x in the search bar. Woul...

Regular

Plan Premium Country Netherlands Device MacBook Air  2020 Operating System macOS Big Sur 11.2.3   My Question or Issue: When I search a song in a playlist the Mac app and play it,...

tisa

Casual Listener

7218 Views

18 replies

1 likes

Other
  • 7218 Views
  • 18 replies
  • 1 likes

Superuser Contribution [PC] Stuck on "Redirecting to browser to complete login" loop.

PlanFree/Premium Operating SystemWindows 10 My Question or IssueSpotify for Windows 10 was working fine since installing it last month until today when I opened it and was prompted to log in. I clicked the "Log In" button, got directed to my browser,...

Newbie

Plan Free/Premium   Operating System Windows 10   My Question or Issue Spotify for Windows 10 was working fine since installing it last month until today when I opened it and was pro...

CarlosE

Spotify Legend

1946 Views

1 replies

1 likes

Other
  • 1946 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music Length NaN:NaN

PlanPremiumCountry Armenia DeviceDell XPS 13Operating SystemUbuntu 18.04.5 LTS (Bionic Beaver) My Question or IssueHi,The music length in my spotify is showing NaN. I have tried to reinstall the app/login logout. But none of it helped.I would be grat...

Casual Listener

Plan Premium Country  Armenia   Device Dell XPS 13 Operating System Ubuntu 18.04.5 LTS (Bionic Beaver)   My Question or Issue Hi, The music length in my spotify is sho...

Ver

Spotify Legend

1915 Views

5 replies

0 likes

Music
PlayStation
  • 1915 Views
  • 5 replies
  • 0 likes