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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Heartrose
  • Newbie
  • 4799 Views
  • 33 replies
  • 6 likes
  • Other
  • 4799 Views
  • 33 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18640 Views
  • 9 replies
  • 2 likes
  • Other
  • 18640 Views
  • 9 replies
  • 2 likes

Spotify Play list eating entire phone memory Windows 8 Phone...

Hey folks, can someone tell me what the deal is with the windows spotify phone app? I was really pleased with it on android, had an HTC desire, which could hold my entire play list. But after picking up an HTC 8S I've had to majorly cut down...I just...

  • Casual Listener
  • Hey folks, can someone tell me what the deal is with the windows spotify phone app? I was really pleased with it on android, had an HTC desire, which could hold my entire play list. But after picking...
  • MilesWarburton
  • Casual Listener
  • 776 Views
  • 4 replies
  • 0 likes
  • WP 8
  • 776 Views
  • 4 replies
  • 0 likes

Spotify premium not working on Sonos?

hi, Anyone having trouble getting Spotify (premium) to work through the Sonos system (play 5 with or without bridge)? We're temporarily living in Singapore and bought the Sonos device here, since we needed new equipment anyway. Does it have something...

  • Casual Listener
  • hi,   Anyone having trouble getting Spotify (premium) to work through the Sonos system (play 5 with or without bridge)?   We're temporarily living in Singapore and bought the Sonos devi...
  • Bache
  • Newbie
  • 7460 Views
  • 11 replies
  • 0 likes
  • 7460 Views
  • 11 replies
  • 0 likes

Spotify for Blackberry Bold 9700

Hello fellow Spotify users, I had a huge problem with Spotify recently and I thought i might let the Community know so somebody might have tip or elsewhat for handling the issue. Having removed the Spotify App from my BB Bold 9700, I wasn't able to r...

  • Newbie
  • Hello fellow Spotify users,    I had a huge problem with Spotify recently and I thought i might let the Community know so somebody might have tip or elsewhat for handling the issue. H...
  • Peter__
  • Community Legend
  • 1925 Views
  • 1 replies
  • 0 likes
  • BB10
    Other
  • 1925 Views
  • 1 replies
  • 0 likes

Making 100% sure wp8 app stays offline abroad

My 12yo daughter is on holiday abroad. I gave her a Lumia 820 for the trip, it has a few playlists synced so she can listen to them offline. Apparently it's working ok (she is in Portugal). But I'm feeling nervous that she will accidentally go online...

  • Regular
  • My 12yo daughter is on holiday abroad. I gave her a Lumia 820 for the trip, it has a few playlists synced so she can listen to them offline. Apparently it's working ok (she is in Portugal).   ...
  • Liam
  • Community Legend
  • 717 Views
  • 8 replies
  • 0 likes
  • WP 8
  • 717 Views
  • 8 replies
  • 0 likes

Stuck in offline mode on my wp7

So yea its stuck in offline wont go back I've uninstalled it didn't work what else is there to do

  • Newbie
  • So yea its stuck in offline wont go back I've uninstalled it didn't work what else is there to do
  • 224 Views
  • 0 replies
  • 0 likes
  • 224 Views
  • 0 replies
  • 0 likes

Solved!! Windowsphone 7.5 lumina 610 - login issues

First spotify stucks in offline mode... search for help... spotify help make a new install ... ok done .... login aaaannndd darn .... a massage ... you need premium.... what the heck iam premium.... anyone any ideas ... or just give it up?

  • Casual Listener
  • First spotify stucks in offline mode... search for help... spotify help make a new install ... ok done   .... login aaaannndd darn .... a massage ... you need premium.... what the heck iam p...
  • Peter__
  • Community Legend
  • 758 Views
  • 7 replies
  • 0 likes
  • Other
  • 758 Views
  • 7 replies
  • 0 likes

Offline mode for dummies

I recently upgraded to a premium account so I could use the spotify app on my mobile (Nokia Lumia 800) From what I understood there was an option to go offline so you could listen to music without draining your data allowance - this is the only way I...

  • Casual Listener
  • I recently upgraded to a premium account so I could use the spotify app on my mobile (Nokia Lumia 800) From what I understood there was an option to go offline so you could listen to music withou...
  • muffinz
  • Casual Listener
  • 813 Views
  • 2 replies
  • 0 likes
  • 813 Views
  • 2 replies
  • 0 likes

Offline mode

I use Spotify on the Nokia lumia 800. What has started happening recently is when I deactivate offline mode it still says I'm offline and I can't search for songs or see what's new. Help!

  • Newbie
  • I use Spotify on the Nokia lumia 800. What has started happening recently is when I deactivate offline mode it still says I'm offline and I can't search for songs or see what's new. Help!
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Album by artists with the same name having the releases mixed up

Did a search for the electronic synthpop band 'Covenant'. Along with there releases, was a 2012 release which is most definitely NOT them, but something totally different. I don't know where to report this, so I am posting it here.

  • Casual Listener
  • Did a search for the electronic synthpop band 'Covenant'.  Along with there releases, was a 2012 release which is most definitely NOT them, but something totally different.  I don't know wh...
  • noisetheorem
  • Casual Listener
  • 394 Views
  • 2 replies
  • 1 likes
  • Other
  • 394 Views
  • 2 replies
  • 1 likes

Solved!! Sonos problems

Hi, I'm hoping someone may be able to help with a problem that I'm having coonecting to Spotify through Sonos. I got the Spotify 30 day trial and all was working fine until I plugged my IPhone into my PC to update my iTunes and music library etc. Now...

  • Casual Listener
  • Hi, I'm hoping someone may be able to help with a problem that I'm having coonecting to Spotify through Sonos. I got the Spotify 30 day trial and all was working fine until I plugged my IPhone into m...
  • pjr918bmw
  • Casual Listener
  • 1456 Views
  • 4 replies
  • 1 likes
  • 1456 Views
  • 4 replies
  • 1 likes

spotify doesn´t connect to sonos

hi,i´m also waiting since 2 weeks for a password. i sent enough e-mails to ask for-no answer from spotify. i already tried to cancel spotify but i also need that password to cancel spotify. i´m very angry, that there is no telefon number that i could...

  • Newbie
  • hi, i´m also waiting since 2 weeks for a password. i sent enough e-mails to ask for-no answer from spotify. i already tried to cancel spotify but i also need that password to cancel spotify. i´...
  • mikesinnott
  • Newbie
  • 2629 Views
  • 6 replies
  • 1 likes
  • 2629 Views
  • 6 replies
  • 1 likes

Solved!! Can't log into Spotify on my Sonos system.

I've been trying to connect Spotify to my Sonos system, and have obtained a device ID and a password. This combination allows me to log into Spotify on the stand-alone Spotify applications, but when I try and use it on Sonos it says "Account Not Foun...

  • Casual Listener
  • I've been trying to connect Spotify to my Sonos system, and have obtained a device ID and a password. This combination allows me to log into Spotify on the stand-alone Spotify applications, but when ...
  • Peter__
  • Community Legend
  • 1394 Views
  • 4 replies
  • 1 likes
  • 1394 Views
  • 4 replies
  • 1 likes

regwinch

Im struggling to connect my premium account to my sonos. It's worked fine until two days ago. Since its asked for permission to allow the connection to sonos. I spent a few horse trying to allow it and got nowhere. I then set up a free trial account ...

  • Casual Listener
  • Im struggling to connect my premium account to my sonos. It's worked fine until two days ago. Since its asked for permission to allow the connection to sonos. I spent a few horse trying to allow it...
  • Peter__
  • Community Legend
  • 377 Views
  • 1 replies
  • 1 likes
  • 377 Views
  • 1 replies
  • 1 likes

Offline Mode - music on SD card?

Hey, It seems that in the Windows app (2.0.0.0) there is no way to get my offline playlists saved on the micro SD card?? This would turn out quite annoying because I now get no more than 60 songs saved and they are blocking all my saving place, addit...

  • Casual Listener
  • Hey,   It seems that in the Windows app (2.0.0.0) there is no way to get my offline playlists saved on the micro SD card?? This would turn out quite annoying because I now get no more than 6...
  • Chaplin
  • Casual Listener
  • 648 Views
  • 2 replies
  • 0 likes
  • 648 Views
  • 2 replies
  • 0 likes

Spotify in Onkyo wont stream from Nas.

Hi all Hope someone has an idea of what's going on. So yeah, I have spotify on my Onkyo 515. All is well at first. At some point, not sure when it occurred the first time, but it would skip tracks I know is on my NAS drive. Not all of them, just some...

  • Regular
  • Hi all   Hope someone has an idea of what's going on. So yeah, I have spotify on my Onkyo 515. All is well at first. At some point, not sure when it occurred the first time, but it would skip ...
  • Micros
  • Regular
  • 825 Views
  • 8 replies
  • 1 likes
  • Onkyo
  • 825 Views
  • 8 replies
  • 1 likes

blackberry not supported anymore?

I wrote to the support, they told me to post it here. I am a premium customer for over a year now and the BlackBerry app is totally useless. I have to re-sync every second time I open the app. If I added a new song to my playlist it NEVER updates, I ...

  • Regular
  • I wrote to the support, they told me to post it here.   I am a premium customer for over a year now and the BlackBerry app is totally useless. I have to re-sync every second time I open the ap...
  • Marco
  • Community Legend
  • 499 Views
  • 3 replies
  • 0 likes
  • 499 Views
  • 3 replies
  • 0 likes

WD TV Live: Spotify doesn't update artist

When I run a playlist the music title and image change with each new song, but the artist remains the same as for the first song of that session. Any idea how to fix that?

  • Casual Listener
  • When I run a playlist the music title and image change with each new song, but the artist remains the same as for the first song of that session. Any idea how to fix that?  
  • robertbeddow
  • Casual Listener
  • 656 Views
  • 4 replies
  • 1 likes
  • 656 Views
  • 4 replies
  • 1 likes

Solved!! Cannot login blackberry 9900

After replacing my BB 9900 (I had problems with my old BB9900) I reinstalled Spotify but I cannot login, it keep on spinning for ages and does not access my premium account.<br>I tried to delete and reinstall, I deleted the Spotify directory, but not...

  • Regular
  • After replacing my BB 9900 (I had problems with my old BB9900) I reinstalled Spotify but I cannot login, it keep on spinning for ages and does not access my premium account.&lt;br&gt;I tried ...
  • Peter__
  • Community Legend
  • 1247 Views
  • 8 replies
  • 0 likes
  • BB10
  • 1247 Views
  • 8 replies
  • 0 likes

Disabled Sync on 3G mutiple times. still downloaded over cellular.

Besides the app crashing, not playing songs on load and requiring muliple reloads, strange syncing issues....I turned off Sync on 3G, closed the app thinking it was ok. Opened, played some music. I start getting text messages...a bunch of them, that ...

  • Music Fan
  • Besides the app crashing, not playing songs on load and requiring muliple reloads, strange syncing issues....I turned off Sync on 3G, closed the app thinking it was ok. Opened, played some music. I s...
  • 363 Views
  • 0 replies
  • 0 likes
  • WP 8
  • 363 Views
  • 0 replies
  • 0 likes

Could not find Samsung-Smart TV Application on Samsung Store

Hi, I can't seem to find spotify app from the Samsung TV app store. Where can I get it from ? TV Model : UE40ES6800 Country : Lativa

  • Casual Listener
  • Hi,   I can't seem to find spotify app from the Samsung TV app store. Where can I get it from ?   TV Model : UE40ES6800 Country : Lativa
  • Joe
  • Community Legend
  • 2497 Views
  • 3 replies
  • 0 likes
  • 2497 Views
  • 3 replies
  • 0 likes