Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • KrazyM
  • Newbie
  • 1597 Views
  • 15 replies
  • 5 likes
  • Other
  • 1597 Views
  • 15 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17592 Views
  • 8 replies
  • 1 likes
  • Other
  • 17592 Views
  • 8 replies
  • 1 likes

Samsung es8090 after Update no longe spotify login possible

Hello, after the update to the samsung version T-ECPDEUC-2002.0 it is not possible to start spotify on the tv. An error message says :"This device is not support. Please update the firmware"- but this version is the currently newest. Can anywhere con...

  • Casual Listener
  • Hello,   after the update to the samsung version T-ECPDEUC-2002.0 it is not possible to start spotify on the tv.   An error message says :"This device is not support. Please up...
  • watchbrother
  • Casual Listener
  • 1671 Views
  • 3 replies
  • 0 likes
  • 1671 Views
  • 3 replies
  • 0 likes

Spotify crashing Tivo

Hi All, Hope this is the right place for this post. I have been successfully listening to Spotify on my Tivo box for about 3 months and not had any major issues. This week however, the app loads up for about 10s and then crashes the whole Tivo box. I...

  • Newbie
  • Hi All,   Hope this is the right place for this post.   I have been successfully listening to Spotify on my Tivo box for about 3 months and not had any major issues. This week howev...
  • 428 Views
  • 0 replies
  • 1 likes
  • 428 Views
  • 0 replies
  • 1 likes

Solved!! [WP 7.5] Premium Account on Nokia Lumia 710 Problem!!!

I purchased a premium account and setup a device password, however the spotify application on my Nokia Lumia 710 is not accepting the Device Password. Does anyone have any ideas on how to resolve this?

  • Casual Listener
  • I purchased a premium account and setup a device password, however the spotify application on my Nokia Lumia 710 is not accepting the Device Password. Does anyone have any ideas on how to resolve thi...
  • JPL78
  • Casual Listener
  • 5418 Views
  • 10 replies
  • 1 likes
  • 5418 Views
  • 10 replies
  • 1 likes

[Symbian] Able to syncronize local files to my symbian phone (Nokia N8)

So once i discovered a message saying that spotify on my computer could syncronize my local files to my mobile. This went great and i could really enjoy my own MP3 files for some time, but then i had to upgrade to Nokia Belle. Now my spotify app on t...

  • Casual Listener
  • So once i discovered a message saying that spotify on my computer could syncronize my local files to my mobile. This went great and i could really enjoy my own MP3 files for some time, but then i had...
  • user-removed
  • Not applicable
  • 813 Views
  • 2 replies
  • 0 likes
  • 813 Views
  • 2 replies
  • 0 likes

[Unspecified] problems while running endomondo

Hey Started running and tracking all with Endomondo. In Endomondo I can get announcement with 1 km time and pace. But Spotify stops totally and do not start auto again. What to do ?

  • Newbie
  • Hey Started running and tracking all with Endomondo. In Endomondo I can get announcement with 1 km time and pace. But Spotify stops totally and do not start auto again.   What to do ? &n...
  • Liam
  • Community Legend
  • 1203 Views
  • 1 replies
  • 0 likes
  • 1203 Views
  • 1 replies
  • 0 likes

Solved!! [BB] WILL NOT LOG IN BB CURVE 9360

Hi, I know therte are 4000 messages like this but this is driving me crazy, Spotify working fine for about a week after installing now just will not log in, just on a continuous loop, sometimes when I disconnect from wifi or 3g I am able to re try th...

  • Casual Listener
  • Hi, I know therte are 4000 messages like this but this is driving me crazy, Spotify working fine for about a week after installing now just will not log in, just on a continuous loop, sometimes when ...
  • Peter__
  • Community Legend
  • 3041 Views
  • 13 replies
  • 0 likes
  • 3041 Views
  • 13 replies
  • 0 likes

WD TV LIve - Playlists incomplete

I have read several playlist related messages, but my particular problem hasn't been mentioned (but maybe someone has seen it before)... I *do* have all of my playlists but not all of the songs! For example I have 3000+ tracks in one playlist in my d...

  • Music Fan
  • I have read several playlist related messages, but my particular problem hasn't been mentioned (but maybe someone has seen it before)... I *do* have all of my playlists but not all of the songs! &nbs...
  • 484 Views
  • 0 replies
  • 0 likes
  • 484 Views
  • 0 replies
  • 0 likes

Solved!! [BB] Logging on with my Blackberry Bold 9900

Hi there, I'm having an issue with logging in over my 3G connection on my Blackberry Bold 9900 (7.1.0.714). I try to log on and I get the spinning disk loading icon thingy (I don't know the technical name of it) and eventually, it loads after about 1...

  • Casual Listener
  • Hi there,   I'm having an issue with logging in over my 3G connection on my Blackberry Bold 9900 (7.1.0.714). I try to log on and I get the spinning disk loading icon thingy (I don't know th...
  • Peter__
  • Community Legend
  • 3385 Views
  • 21 replies
  • 0 likes
  • 3385 Views
  • 21 replies
  • 0 likes

streaming Spotify via DSBridge to Wlan Radio

hi, I am trying to stream Spotify Premium via DSBridge to my Wlan Radio....it works for about 30 secs to a minute and then the Wlan Radio does an automatic restart....somehow the stream seems not to run properly on my no name (well Medion P85055 Germ...

  • Regular
  • hi, I am trying to stream Spotify Premium via DSBridge to my Wlan Radio....it works for about 30 secs to a minute and then the Wlan Radio does an automatic restart....somehow the stream seems not t...
  • 918 Views
  • 0 replies
  • 0 likes
  • 918 Views
  • 0 replies
  • 0 likes

WD TV not working

I recently changed my ISP and now my WD TV spotify app is not working. My playlists show up but nothing is playing.

  • Casual Listener
  • I recently changed my ISP and now my WD TV spotify app is not working. My playlists show up but nothing is playing.
  • Peter__
  • Community Legend
  • 1404 Views
  • 4 replies
  • 0 likes
  • 1404 Views
  • 4 replies
  • 0 likes

Sonos competing with mobile/pc

I've got a Sonos system set up at home. Of course, I've entered my premium account into this. I'm also using my premium account to play music at my pc at work, or at my mobile in the subway etc. The problem I'm facing is that when my partner comes ho...

  • Newbie
  • I've got a Sonos system set up at home. Of course, I've entered my premium account into this. I'm also using my premium account to play music at my pc at work, or at my mobile in the subway etc. &n...
  • EvanR
  • Music Fan
  • 794 Views
  • 3 replies
  • 2 likes
  • 794 Views
  • 3 replies
  • 2 likes

[WP 8.0] rdio vs spotify

For people with Windows 8 Phones, rdio's win 7 app works perfectly and they are updating it for Windows 8 soon. I am tired of Spotifys lack of response and have jumped ship to rdio. Peace BigD

  • Regular
  • For people with Windows 8 Phones, rdio's win 7 app works perfectly and they are updating it for Windows 8 soon. I am tired of Spotifys lack of response and have jumped ship to rdio.   Peace ...
  • Raxy
  • Casual Listener
  • 1698 Views
  • 5 replies
  • 1 likes
  • 1698 Views
  • 5 replies
  • 1 likes

[Symbian] Why won't my symbian phone sync with spotify?

I have a Nokia N8, when I am logged in to my spotify account on both my phone and my computer, on the same network, it still won't sync.. Is there something more that needs to be done before syncing?

  • Newbie
  • I have a Nokia N8, when I am logged in to my spotify account on both my phone and my computer, on the same network, it still won't sync.. Is there something more that needs to be done before syncing?
  • user-removed
  • Not applicable
  • 665 Views
  • 1 replies
  • 1 likes
  • 665 Views
  • 1 replies
  • 1 likes

Solved!! synced squeezeboxes gives error: "username or password invalid"

Hello, If I have two of my sqeueezeboxes synchronized I usually get "Username or password invalid" when trying to play from spotify. If the music is already playing I sometimes manage to sync the boxes. When the music stops I have to remove sync to a...

  • Casual Listener
  • Hello,   If I have two of my sqeueezeboxes synchronized I usually get "Username or password invalid" when trying to play from spotify. If the music is already playing I sometimes manage to syn...
  • SqueezeuserRD
  • Newbie
  • 3043 Views
  • 7 replies
  • 1 likes
  • 3043 Views
  • 7 replies
  • 1 likes

All playlist gone if a have two or more Playlist folder in a row on my WD TV Live

All playlist gone if a have two or more Playlist folder placed in a row on my WD TV Live. Can only have one playlist folder hope it will fix sone now a can´t use my WD TV live. I have over hunded playlist organised in lot of playlist folder´s

  • Newbie
  • All playlist gone if a have two or more Playlist folder placed in a row on my WD TV Live. Can only have one playlist folder hope it will fix sone now a can´t use my WD TV live. I have over hunded...
  • 239 Views
  • 0 replies
  • 0 likes
  • 239 Views
  • 0 replies
  • 0 likes

Spotify Konto: Facebook oder Spotify

Ich besitze ein Spotify Konto von Facebook.Mit diesem kann ich mich aber mit Sonos nicht anmelden.Wie kann ich aus einem Facebook/Spotify Konto ein reguläres Spotify Premium machen, mit welchem ich mich mit Sonos anmelden kann?

  • Casual Listener
  • Ich besitze ein Spotify Konto von Facebook. Mit diesem kann ich mich aber mit Sonos nicht anmelden. Wie kann ich aus einem Facebook/Spotify Konto ein reguläres Spotify Premium machen, mit welchem...
  • Jude
  • Spotify Legend
  • 982 Views
  • 3 replies
  • 0 likes
  • 982 Views
  • 3 replies
  • 0 likes

Why does spotify ignore its paying customers over the Sonos Radio issue?

With threads going back over a year now and hardly any reply at all from Spotify on the subject...it is no wonder I can see post after post of users saying they are leaving the service and taking their money elsewhere. Mix this with the backlash from...

  • Casual Listener
  • With threads going back over a year now and hardly any reply at all from Spotify on the subject...it is no wonder I can see post after post of users saying they are leaving the service and taking the...
  • 579 Views
  • 0 replies
  • 0 likes
  • 579 Views
  • 0 replies
  • 0 likes

Sonos Spotify Search Results different to Spotify search results

Hi I am having the problem of unavailable tracks in Sonos Spotify I have tried removing the playlist and re-adding via Sonos, but I have discovered that the tracks/albums are not available via the Sonos interface? I am a premium user. Has anyone else...

  • Casual Listener
  • Hi   I am having the problem of unavailable tracks in Sonos Spotify   I have tried removing the playlist and re-adding via Sonos, but I have discovered that the tracks/albums are no...
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes