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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • alejandroportsv
  • Newbie
  • 712 Views
  • 5 replies
  • 2 likes
  • Other
  • 712 Views
  • 5 replies
  • 2 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17248 Views
  • 8 replies
  • 1 likes
  • Other
  • 17248 Views
  • 8 replies
  • 1 likes

Superuser Contribution Region Locked Artists.

PlanPremiumCountryGreeceDeviceAndroid, Samsung A5 2016, not that it matters.Operating SystemWindows 10 My Question or IssueSo I have a few artists that I really really like. I'd probably have them as top listened if I could listen to them.But they ar...

  • Regular
  • Plan Premium Country Greece Device Android, Samsung A5 2016, not that it matters. Operating System Windows 10   My Question or Issue So I have a few artists that I really really like. ...
  • Mario
  • Spotify Legend
  • 4101 Views
  • 1 replies
  • 1 likes
  • music
    Other
  • 4101 Views
  • 1 replies
  • 1 likes

Superuser Contribution Re: Restock of Google Homes

Hey, we are a year later and I have the same question. Will the two colors that are out of stock be restocked before the 31st?

  • Casual Listener
  • Hey, we are a year later and I have the same question. Will the two colors that are out of stock be restocked before the 31st?
  • Peter
  • Spotify Legend
  • 425 Views
  • 1 replies
  • 0 likes
  • 425 Views
  • 1 replies
  • 0 likes

[Subscription] Email to renew Student subscription didn't work.

Sorry, realized this was posted in ideas instead of help. I just noticed today that I was being charged premium rates instead of the student discount, I should note that I did click the "Extend Discount" button in the email I received warning me my d...

  • Casual Listener
  • Sorry, realized this was posted in ideas instead of help.    I just noticed today that I was being charged premium rates instead of the student discount, I should note that I did click th...
  • 558 Views
  • 0 replies
  • 0 likes
  • Subscription
  • 558 Views
  • 0 replies
  • 0 likes

Spotify vs. Sonos (songs breaking up every few seconds)

Spoiler (Highlight to read)Spoiler (Highlight to read)Spoiler (Highlight to read) Hi there,I use Spotify in combination with a Sonos system at home. When playing songs from my iPhone X or from my iPad Pro music plays but is breaking up every few seco...

  • Newbie
  •   Hi there, I use Spotify in combination with a Sonos system at home. When playing songs from my iPhone X or from my iPad Pro music plays but is breaking up every few seconds which is extr...
  • westhillman
  • Regular
  • 990 Views
  • 2 replies
  • 1 likes
  • 990 Views
  • 2 replies
  • 1 likes

Superuser Contribution Error Playing a song sounds like Scratched CD.

PlanPremiumCountryEl SalvadorDeviceGalaxy 8 and Windows PCOperating SystemAndroid , Windows 10 My Question or IssueI'm playing a song and by the minute 1:35 it sounds like a scratched CD. https://open.spotify.com/track/3cm84qC4Z9pvrETjGVKoeG?si=lUQjz...

  • Visitor
  •   Plan Premium Country El Salvador Device Galaxy 8 and Windows PC Operating System Android , Windows 10   My Question or Issue I'm playing a song and by the minute 1:35 it sounds...
  • Mario
  • Spotify Legend
  • 728 Views
  • 1 replies
  • 0 likes
  • music
  • 728 Views
  • 1 replies
  • 0 likes

Spotify Connect device with optical output and supports gapless playback

Hi all I'm looking for a Spotify Connect device with optical (TOSlink) output and it must support gapless playback. By 'gapless playback' I mean it must play a live album like Coldplay 'Live in Buenos Aires' without any two second gap/silence during ...

  • Visitor
  • Hi all   I'm looking for a Spotify Connect device with optical (TOSlink) output and it must support gapless playback.   By 'gapless playback' I mean it must play a live album like Coldp...
  • arsenyspb
  • Casual Listener
  • 2971 Views
  • 2 replies
  • 0 likes
  • Connect
    Other
  • 2971 Views
  • 2 replies
  • 0 likes

Solved!! Sharing a song on Instagram stopped working since two days

Hi, Since two days I can't share song on Instagram Stories anymore on my Samsung Galaxy A8 with the latest Android update. When I try to share a song this is what's happening: Just a black screen with no significant connection to Spotify. (check atta...

  • Visitor
  • Hi,   Since two days I can't share song on Instagram Stories anymore on my Samsung Galaxy A8 with the latest Android update.   When I try to share a song this is what's happening: ...
  • Emilia_8
  • Community Legend
  • 648 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 648 Views
  • 1 replies
  • 0 likes

Superuser Contribution Random devices interrupting my music with the same song

PlanPremiumCountryUSADevice(iPhone 7/MacBook Pro 2017Operating System:IOS 13 My Question or IssueLately when I’ve been trying to use spotify it gets relentlessly interrupted by multiple random devices within minutes, all playing the same song. Yester...

  • Visitor
  • Plan Premium Country USA Device (iPhone 7/MacBook Pro 2017 Operating System: IOS 13   My Question or Issue Lately when I’ve been trying to use spotify it gets relentlessly interrupted ...
  • Guido
  • Spotify Legend
  • 562 Views
  • 1 replies
  • 1 likes
  • music
  • 562 Views
  • 1 replies
  • 1 likes

Superuser Contribution Update help page with shortcut for fast forward and rewind

A handy keyboard shortcut to fast forward/rewind is missing in the help page. For windows it's SHIFT + Right/Left and for Mac it's CMD + Right/Left.

  • Casual Listener
  • A handy keyboard shortcut to fast forward/rewind is missing in the help page. For windows it's SHIFT + Right/Left and for Mac it's CMD + Right/Left.  
  • Guido
  • Spotify Legend
  • 1815 Views
  • 2 replies
  • 4 likes
  • Desktop
    Other
  • 1815 Views
  • 2 replies
  • 4 likes

Issues Connecting to Google Home

PlanPremiumCountryCanadaDeviceGoogle Pixel 3Operating SystemAndroid 10 My Question or Issue When I try to play music on Google Home from my Spotify app on my Pixel 3 the app is unable to connect to any of my Google Home devices. I select a device in ...

  • Casual Listener
  • Plan Premium Country Canada Device Google Pixel 3 Operating System Android 10   My Question or Issue   When I try to play music on Google Home from my Spotify app on my Pixel 3 t...
  • mgalek
  • Casual Listener
  • 3458 Views
  • 12 replies
  • 2 likes
  • 3458 Views
  • 12 replies
  • 2 likes

Spotify connect on Onkyo

PlanPremiumCountryGermanyDeviceOnkyo TX-NR626Operating SystemAndroid 9, Windows 10 My Question or IssueHy there,spotify connect no longer works on my Onkyo 626. The android app and also the windows app display it, but it`s greyed out and shows "not p...

  • Newbie
  • Plan Premium Country Germany Device Onkyo TX-NR626 Operating System Android 9, Windows 10   My Question or Issue Hy there, spotify connect no longer works on my Onkyo 626. &nbsp...
  • 483 Views
  • 0 replies
  • 0 likes
  • Connect
    Onkyo
  • 483 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify Car Thing

My Question or Issue Where can we find information about Car Thing? We are having issues keeping it connected on Meraki wireless network. Thanks

  • Newbie
  • My Question or Issue   Where can we find information about Car Thing? We are having issues keeping it connected on Meraki wireless network.   Thanks      
  • Katerina
  • Spotify Legend
  • 3968 Views
  • 1 replies
  • 0 likes
  • Connect
    music
    Other
  • 3968 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artist, wrong albums

OK, so this has been going on a for a while now, the artist Deuce, that made Nine Lives, has albums tied to him that aren't even his. The Bp Freestyle album is not his, and I saw a few that may or may not have been taken off of his spotify account. I...

  • Gig Goer
  • OK, so this has been going on a for a while now, the artist Deuce, that made Nine Lives, has albums tied to him that aren't even his. The Bp Freestyle album is not his, and I saw a few that may or ma...
  • enemyss
  • Casual Listener
  • 1201 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 1201 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Wrapped Nov. 1 - Dec. 31

PlanPremiumMy Question or IssueWhat type of data does Wrapped record in between November 1st and December 31st? I've read on the official 2019 Wrapped forum that, "Some additional stories includes stats from earlier years, such as total minutes, top ...

  • Newbie
  • Plan Premium My Question or Issue What type of data does Wrapped record in between November 1st and December 31st? I've read on the official 2019 Wrapped forum that, "Some additional stories inclu...
  • Mario
  • Spotify Legend
  • 9226 Views
  • 1 replies
  • 0 likes
  • Other
  • 9226 Views
  • 1 replies
  • 0 likes

Alexa won't play any songs

PlanPremiumCountryMalaysia My Question or IssueWhenever I tell my Alexa to play a song, it says the song name + artist and it says on Spotify yet it continues to play the current song playing. After the song finishes it goes onto the next song in my ...

  • Newbie
  •   Plan Premium Country Malaysia     My Question or Issue Whenever I tell my Alexa to play a song, it says the song name + artist and it says on Spotify yet it continues to play...
  • Tamach
  • Visitor
  • 7552 Views
  • 2 replies
  • 4 likes
  • music
    Other
  • 7552 Views
  • 2 replies
  • 4 likes

Spotify Can't Play to Sonos Speaker (Android)

Plan : Premium FamilyAndroid: version 9Device: Huawei Mate 20 HMA-AL00Country: AUSonos App: 10.6Spotify Mobile App: 8.5.33.831 Hi, I recently signed up with spotify and want to play songs to my Sonos speakers. Sonos device does show up in "Connect to...

  • Visitor
  • Plan : Premium Family Android: version 9 Device: Huawei Mate 20 HMA-AL00 Country: AU Sonos App: 10.6 Spotify Mobile App: 8.5.33.831   Hi,   I recently signed up with spotify a...
  • 516 Views
  • 0 replies
  • 0 likes
  • Connect
  • 516 Views
  • 0 replies
  • 0 likes

Solved!! Weird site layout of WebPlayer Search in Opera

PlanFreeCountryGermanyDeviceNotebook, DesktopOperating SystemWin 7 64 / Win 10 64 My Question or IssueIn current Opera (65.0.3467.62 clean, uncustomized installation) search page layout from web player is weird and unuseable. Website box elements are...

kalfaktor_0-1575793981200.png
  • Casual Listener
  • Plan Free Country Germany Device Notebook, Desktop Operating System Win 7 64 / Win 10 64   My Question or Issue In current Opera (65.0.3467.62 clean, uncustomized installation) search ...
  • kalfaktor
  • Casual Listener
  • 889 Views
  • 2 replies
  • 1 likes
  • Other
  • 889 Views
  • 2 replies
  • 1 likes

Playlist Link Malfunction

PlanFreeCountryUSDeviceChromebookOperating SystemWeb Player My Question or IssueA friend emailed me a link to a playlist she made (by clicking the three dots, hitting "Copy Playlist Link", and then pasting it in the email). Every time I open the link...

  • Newbie
  • Plan Free Country US Device Chromebook Operating System Web Player   My Question or Issue A friend emailed me a link to a playlist she made (by clicking the three dots, hitting "Copy P...
  • 304 Views
  • 0 replies
  • 0 likes
  • music
    Other
  • 304 Views
  • 0 replies
  • 0 likes

Google Assistant doesn't play my playlists.

PlanPremiumCountryUnited KingdomDeviceGoogle Home Mini / One Plus 6TOperating SystemGoogle Home Mini / OxygenOS version 9.0.17 My Question or IssueWhen I give a voice command for Spotify to play a certain playlist it doesn't, it will play a playlist ...

  • Visitor
  • Plan Premium Country United Kingdom Device Google Home Mini / One Plus 6T Operating System Google Home Mini / OxygenOS version 9.0.17   My Question or Issue When I give a voice command...
  • 548 Views
  • 0 replies
  • 5 likes
  • Other
  • 548 Views
  • 0 replies
  • 5 likes

Solved!! Search Bar Gone?

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 Home (Version 10.0.18362 Build 18362) My Question or IssueIs it just me or is the search bar gone in the web player? I've tried both Chrome and Edge. See attached image (playlis...

  • Casual Listener
  • Plan Premium Country Sweden Device Desktop computer Operating System Windows 10 Home (Version 10.0.18362 Build 18362)   My Question or Issue Is it just me or is the search bar gone in ...
  • hertzman
  • Casual Listener
  • 1102 Views
  • 2 replies
  • 0 likes
  • 1102 Views
  • 2 replies
  • 0 likes