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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • shrawani
  • Casual Listener
  • 2486 Views
  • 22 replies
  • 6 likes
  • Other
  • 2486 Views
  • 22 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17874 Views
  • 8 replies
  • 2 likes
  • Other
  • 17874 Views
  • 8 replies
  • 2 likes

Superuser Contribution Spotify uae gear s3 app

Why can't I download or find Spotify app on galaxy apps for Samsung gear s3? Even though I got the phone app and it's officially available in my region This is frustrating Please help. UsingSamsung gear s3 And galaxy note 9Spotify premium United Arab...

  • Casual Listener
  • Why can't I download or find Spotify app on galaxy apps for Samsung gear s3? Even though I got the phone app and it's officially available in my region  This is frustrating  Please help.&nb...
  • Murtaza1
  • Casual Listener
  • 1866 Views
  • 6 replies
  • 1 likes
  • Samsung
  • 1866 Views
  • 6 replies
  • 1 likes

Unavailable songs

PlanPremiumCountryIndia Device(Pixel 2, Desktop PC)Operating System(Android Pie, Windows 10) My Question or IssueMost of the songs that I had in my playlist are "Not available". It shows that the songs "Spotify can't play this right now.". Is it due ...

  • Newbie
  • Plan Premium Country India  Device (Pixel 2, Desktop PC) Operating System (Android Pie, Windows 10)   My Question or Issue Most of the songs that I had in my playlist are "Not ava...
  • 429 Views
  • 0 replies
  • 0 likes
  • music
  • 429 Views
  • 0 replies
  • 0 likes

Superuser Contribution Unable to play specific artist on my account

PlanPremiumCountry SwedenDevice(Samsung Galaxy 9, WebPlayer, PC-Software, Sonos, Google Home) My Question or Issue The artist "Infected Mushroom" gives me the messange "Spotify can't play this right now. If you have the file on your computer you can ...

  • Casual Listener
  • Plan Premium Country  Sweden Device (Samsung Galaxy 9, WebPlayer, PC-Software, Sonos, Google Home)     My Question or Issue  The artist "Infected Mushroom" gives me the m...
  • Guido
  • Spotify Legend
  • 872 Views
  • 7 replies
  • 0 likes
  • Other
  • 872 Views
  • 7 replies
  • 0 likes

Superuser Contribution Web widget Play Button not working

Operating SystemWindows 10 My Question or IssueIm trying to embed a track to my website using this example:https://developer.spotify.com/documentation/widgets/generate/play-button/ It was working fine yesterday but today nothing happens when I press ...

  • Casual Listener
  • Operating System Windows 10   My Question or Issue Im trying to embed a track to my website using this example: https://developer.spotify.com/documentation/widgets/generate/play-button/ &n...
  • Guido
  • Spotify Legend
  • 1961 Views
  • 5 replies
  • 3 likes
  • Other
  • 1961 Views
  • 5 replies
  • 3 likes

Superuser Contribution Samsung-Smart TV Application

Hello. I cant download spotify for my samsung tv why? Tv model is : UE49MU6650In Samsung App i searching Spotify but there is no application.My country supports Spotify. Please help!

  • Newbie
  • Hello. I cant download spotify for my samsung tv why?  Tv model is : UE49MU6650 In Samsung App i searching Spotify but there is no application. My country supports Spotify.  Please help...
  • Guido
  • Spotify Legend
  • 925 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 925 Views
  • 1 replies
  • 0 likes

Superuser Contribution Daily mixes not showing up

PlanPremiumCountry USADeviceSamsung Galaxy s8, PixelbookOperating SystemAndroid, ChromeOS My Question or Issue I have been a subscriber for 2.5 weeks, listen frequently, and have not gotten any Daily Mixes. I've gotten a couple of each of Release Rad...

  • Casual Listener
  • Plan Premium Country  USA Device Samsung Galaxy s8, Pixelbook Operating System Android, ChromeOS   My Question or Issue  I have been a subscriber for 2.5 weeks, listen freque...
  • Guido
  • Spotify Legend
  • 700 Views
  • 1 replies
  • 0 likes
  • Other
    Samsung
  • 700 Views
  • 1 replies
  • 0 likes

Superuser Contribution Unable to find songs for certain artists

PlanPremiumCountry IndiaDeviceOnePlus 6 My Question or IssueI'm unable to find the full list of songs/albums for certain artists such as Panic! at the Disco/My Chemical Romance when I search for them. Could you please advise.

  • Newbie
  • Plan Premium Country  India Device OnePlus 6     My Question or Issue I'm unable to find the full list of songs/albums for certain artists such as Panic! at the Disco/My Chemi...
  • Guido
  • Spotify Legend
  • 832 Views
  • 2 replies
  • 0 likes
  • music
  • 832 Views
  • 2 replies
  • 0 likes

Superuser Contribution Gray songs

PlanPremiumCountry ArgentinaDeviceIphone 6Operating SystemiOS My Question or Issue Hello ! I need to solve a problem I have in which a long time ago I blocked some songs from my playlist so they do not play. Nowadays those songs appear to me in GRAY ...

  • Casual Listener
  •   Plan Premium Country  Argentina Device Iphone 6 Operating System iOS   My Question or Issue  Hello ! I need to solve a problem I have in which a long time ago I block...
  • Guido
  • Spotify Legend
  • 1851 Views
  • 1 replies
  • 0 likes
  • music
  • 1851 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution search a track in ALL Playlists

PlanPremiumCountry FRDeviceallOperating Systemall Hi, I would like to search a track in ALL Playlists. How can I do this ? If I do a search it displays all playlists which contain the title of song I search in its name. Thank you for your helpNaty

  • Newbie
  •   Plan Premium Country  FR Device all Operating System all   Hi, I would like to search a track in ALL Playlists. How can I do this ? If I do a search it displays all pl...
  • Guido
  • Spotify Legend
  • 571 Views
  • 1 replies
  • 0 likes
  • Other
  • 571 Views
  • 1 replies
  • 0 likes

Superuser Contribution Offline tracks for dj apps (dj pro or similar)

This request has already been discussed. To have it included in the plan it's not obviously a way.But it would be perfect to have a subscrition plan to play offline tracks for using dj software apps.It could be a monthly fee or a pay per use fee to a...

  • Casual Listener
  • This request has already been discussed. To have it included in the plan it's not obviously a way. But it would be perfect to have a subscrition plan to play offline tracks for using dj software app...
  • Guido
  • Spotify Legend
  • 3058 Views
  • 2 replies
  • 3 likes
  • 3058 Views
  • 2 replies
  • 3 likes

Superuser Contribution Playlist not updated when shared

PlanFree/Premium Devicetwitter, facebook etc. Operating System windows 10, android... My Question or Issue When I share my public playlist via twitter, old and non included songs are shown instead of the current playlist. this happens across every pl...

  • Casual Listener
  • Plan Free/Premium   Device twitter, facebook etc.  Operating System   windows 10, android...  My Question or Issue   When I share my public playlist via twitter, o...
  • Guido
  • Spotify Legend
  • 1089 Views
  • 1 replies
  • 0 likes
  • Other
  • 1089 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Alexa] stops streaming after 2 songs

Followern Problem occurs: After commanding Alexa to play a specific playlist or Artist, the streaming stops usually after the second song. Independently telling the spotify app to play a playlist via the Alexa Echo Plus same problem occurs. For examp...

  • Newbie
  • Followern Problem occurs:  After commanding Alexa to play a specific playlist or Artist, the streaming stops usually after the second song. Independently telling the spotify app to play a playl...
  • Guido
  • Spotify Legend
  • 5578 Views
  • 2 replies
  • 10 likes
  • Alexa
    Alexa Echo
    Alexa Echo Plus
    Streaming Issue
  • 5578 Views
  • 2 replies
  • 10 likes

Superuser Contribution Cannot play a certain song

PlanFreeCountryUSA Device Operating System(iOS 12, MacOS Mojave.) My Question or Issue I cannot play this song on either of my devices. It just seems to be this one song. spotify:track:0UUl3PYC5aSdKrYBkNrN6C

  • Newbie
  • Plan Free Country USA   Device   Operating System (iOS 12, MacOS Mojave.)   My Question or Issue   I cannot play this song on either of my devices.  It just seems...
  • Guido
  • Spotify Legend
  • 482 Views
  • 1 replies
  • 0 likes
  • music
  • 482 Views
  • 1 replies
  • 0 likes

Accidentally clicked "Ok we won't play this again" and song doesn't play anymore

PlanPremiumCountryUnited StatesDevice(iPhone 7, PC)Operating System(iOS 12, Windows 10) My Question or IssueI was listening to my usual MJ playlist when I got cut to the radio and accidentally clicked the ⍉ button, and now I can't play "I Want You Ba...

  • Newbie
  • Plan Premium Country United States Device (iPhone 7, PC) Operating System (iOS 12, Windows 10)   My Question or Issue I was listening to my usual MJ playlist when I got cut to the radi...
  • stripify
  • Casual Listener
  • 13676 Views
  • 4 replies
  • 0 likes
  • music
  • 13676 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Recently upgraded to the newest xFi / xfinity / comcast router and can no longer view songs

PlanPremiumCountryUS DeviceWindows 7Operating SystemWindows 7 My Question or Issue I have just switch to the newest comcast router and can no longer see songs on Spotify from my computer. My guess is it has to do with some gateway settings. On my pho...

  • Casual Listener
  • Plan Premium Country US  Device Windows 7 Operating System Windows 7   My Question or Issue  I have just switch to the newest comcast router and can no longer see songs on Sp...
  • Daisy
  • Spotify Legend
  • 2079 Views
  • 3 replies
  • 0 likes
  • Connect
  • 2079 Views
  • 3 replies
  • 0 likes

Songs missing

Plan: PremiumCountry: India Device: OnePlus 5Operating System: Android My Question or Issue is Why is "Want to want me" by Jason Derulo is not available in Indian version of Spotify? But it is available for my friend who lives in USA. Is this some so...

  • Casual Listener
  • Plan: Premium Country: India   Device: OnePlus 5 Operating System: Android   My Question or Issue is  Why is "Want to want me" by Jason Derulo is not available in Indian ve...
  • Brunelicia
  • Community Legend
  • 509 Views
  • 1 replies
  • 1 likes
  • music
  • 509 Views
  • 1 replies
  • 1 likes

I know this is not the right place but I have issue with spotify for artists and no one ever help

I'm sending Spotify for artists emails since a month.I filled all the forms and answered their pre-configured email about issues about my music and nothing changed.The problem is that, more than a month ago, I changed my artist name through my distri...

  • Casual Listener
  •   I'm sending Spotify for artists emails since a month. I filled all the forms and answered their pre-configured email about issues about my music and nothing changed. The problem is tha...
  • Brunelicia
  • Community Legend
  • 440 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 440 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Artist that i add to my library disappear

PlanPremiumCountry DeviceWeb playerOperating SystemWindows My Question or Issue Hi,Why artist that i add to my library disappear?Every time diffrent artists. and i need to add them all over again.

  • Casual Listener
  • Plan Premium Country   Device Web player Operating System Windows   My Question or Issue  Hi, Why artist that i add to my library disappear? Every time diffrent artists. an...
  • baribar
  • Casual Listener
  • 618 Views
  • 2 replies
  • 0 likes
  • Other
  • 618 Views
  • 2 replies
  • 0 likes

Superuser Contribution Bug on playlist, really annoying

PlanPremiumCountryBrasil DeviceWeb playerOperating SystemUbuntu distroMy Question or IssueI'm listening to a playlist and when I click on a given music of this playlist, it plays another one, not the one I clicked. I recorded an video so you guys can...

  • Casual Listener
  • Plan Premium Country Brasil  Device Web player Operating System Ubuntu distro My Question or Issue I'm listening to a playlist and when I click on a given music of this playlist, it pla...
  • Guido
  • Spotify Legend
  • 2187 Views
  • 3 replies
  • 0 likes
  • Other
  • 2187 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problems with the web player

PlanFreeCountry SpainDeviceA computerOperating SystemWindows 7 My Question or IssueThe web player give me the message in the image when I try to use it (An error has occurred. Somehing hasn't gone as it should. Try reloading the page.)I've reloaded t...

  • Casual Listener
  • Plan Free Country  Spain Device A computer Operating System Windows 7   My Question or Issue The web player give me the message in the image when I try to use it (An error has o...
  • Guido
  • Spotify Legend
  • 1803 Views
  • 4 replies
  • 0 likes
  • Connect
    music
    Other
  • 1803 Views
  • 4 replies
  • 0 likes