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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

78992 Views

9 replies

4 likes

  • 78992 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

kgarjith

Casual Listener

42471 Views

232 replies

21 likes

Other
  • 42471 Views
  • 232 replies
  • 21 likes

Superuser Contribution XBOX ONE: Spotify app and quick spotify side menu need a visible shuffle button

PlanPremiumCountryUSA Device:Xbox OneOperating SystemXbox Live > Spotify AppFeature Request Locations:Xbox One Spotify AppXbox One Quick Side Menu Shortcut My Feature Request:Xbox One Spotify App: Playing something fast is super easy already, I just ...

Casual Listener

Plan Premium Country USA  Device: Xbox One Operating System Xbox Live > Spotify App Feature Request Locations: Xbox One Spotify App Xbox One Quick Side Menu Shortcut  ...

SergioDavid

Roadie

2751 Views

3 replies

0 likes

Connect
Music
Other
  • 2751 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can't open Spotify on my PS4 (Error: E-80E80400)

Hello there! So, my problem is:Whenever I try to open the Spotify app on my PS4, it just comes up with an error code ( Error E-80E80400) I tried to re-install it, but that didn't help.I even un-linked and then re-linked my account, but that didn't wo...

Newbie

   Hello there!   So, my problem is: Whenever I try to open the Spotify app on my PS4, it just comes up with an error code ( Error E-80E80400)   I tried to re-install it, bu...

SergioDavid

Roadie

2845 Views

1 replies

1 likes

Account
Login
Other
  • 2845 Views
  • 1 replies
  • 1 likes

Superuser Contribution Alexa defaulted to Shuffle mode

Premium accountIreland Device:Amazon Alexa Echo Dot My Question or Issue When I ask Alexa to play any Spotify artist, it plays in shuffle mode. I turn off shuffle mode but it resets to 'shuffle on' every time I play a new artist.I have reset / update...

Newbie

Premium account Ireland   Device: Amazon Alexa Echo Dot   My Question or Issue  When I ask Alexa to play any Spotify artist, it plays in shuffle mode. I turn off shuffle mode bu...

dnw78

Regular

7195 Views

2 replies

2 likes

Music
  • 7195 Views
  • 2 replies
  • 2 likes

Solved!!Superuser Contribution Playlists auto updating

Hello!If I subscribe to a playlist (and have it saved to my phone)... If the playlist has new songs added to it, does my account automatically sync from time to time and download the latest additions to my phone? Secondaly, if I click save on a tune ...

Casual Listener

Hello! If I subscribe to a playlist (and have it saved to my phone)... If the playlist has new songs added to it, does my account automatically sync from time to time and download the latest additio...

Jeremy

Spotify Legend

7197 Views

11 replies

0 likes

Music
  • 7197 Views
  • 11 replies
  • 0 likes

Superuser Contribution Spotify Player in Slack

PlanFamily CountryUK DeviceDesktops Operating SystemWindows My Question or Issue Hey, So a while ago, in my office a bunch of us noticed that the player in slack is no longer connected to the account logged into the spotify client installed onto your...

Casual Listener

  Plan Family   Country UK   Device Desktops   Operating System Windows   My Question or Issue  Hey,   So a while ago, in my office a bunch of us no...

ryrymadison

Gig Goer

9149 Views

3 replies

10 likes

Other
  • 9149 Views
  • 3 replies
  • 10 likes

Solved!! Cannot see Chromecast Audio device

PlanPremiumCountryAustraliaDeviceiPhone XOperating SystemiOS 11.4.1 with Spotify app 8.4.65.1218My Question or IssueHey team, I just finished speaking to Google & they referred me to you. I cannot get Spotify (I've tried iOS, Windows desktop or Chrom...

Regular

Plan Premium Country Australia Device iPhone X Operating System iOS 11.4.1 with Spotify app 8.4.65.1218 My Question or Issue Hey team, I just finished speaking to Google & they referred ...

iSpace

Regular

1592 Views

2 replies

0 likes

  • 1592 Views
  • 2 replies
  • 0 likes

Song keeps skipping at specific timestamp

PlanPremiumCountryGermany Operating SystemCentos 7.5Google Chrome Version 67.0.3396.99 (Official Build) (64-bit) My Question or IssueWhen listening to Powerwolf "Venom of Venus" with the Web Player (Chrome, Standard and Private Mode) Spotify keeps sh...

Regular

Plan Premium Country Germany  Operating System Centos 7.5 Google Chrome Version 67.0.3396.99 (Official Build) (64-bit)   My Question or Issue When listening to Powerwolf "Venom...

Keanu_C

Community Legend

1332 Views

4 replies

0 likes

Music
  • 1332 Views
  • 4 replies
  • 0 likes

Superuser Contribution Web player broken in my browsers

When I log into Spotify web player, the browse page only shows a message, "Enable player in your browser". There's a link below this to an article on enabling DRM media. This is already enabled in both of my browsers (Firefox, Chrome), and there's no...

Newbie

When I log into Spotify web player, the browse page only shows a message, "Enable player in your browser". There's a link below this to an article on enabling DRM media. This is already enabled in bo...

Alfredo

Roadie

669 Views

1 replies

0 likes

Other
  • 669 Views
  • 1 replies
  • 0 likes

Superuser Contribution Google home is not Seen by Spotify

PlanPremiumCountry Canada DeviceMacbook air iphone 7 google home mini google home standard My Question or Issue Hi, Both my Google home ( Mini and Standard ) is not seen by Spotify app on my mac. On my iphone, I see only my mini. The weird part is if...

Casual Listener

  Plan Premium Country Canada   Device Macbook air iphone 7 google home mini google home standard     My Question or Issue   Hi, Both my Google home ( Mini and Sta...

EnderWolfSan

Newbie

13545 Views

4 replies

5 likes

  • 13545 Views
  • 4 replies
  • 5 likes

Superuser Contribution Create Similar Playlist + Recommended Songs - have these been discontinued?

PlanFreeCountryUKDeviceAsus ChromebookOperating SystemChrome OS My Question or IssueWhen I first signed up to spotify, underneath each playlist there would be curated suggestions based on the songs in that playlist. Great! I signed up for spotify to ...

Casual Listener

Plan Free Country UK Device Asus Chromebook Operating System Chrome OS   My Question or Issue When I first signed up to spotify, underneath each playlist there would be curated suggest...

Alfredo

Roadie

1980 Views

3 replies

0 likes

Other
  • 1980 Views
  • 3 replies
  • 0 likes

Superuser Contribution LG spotify app does not show me saved artists in Your Library

PlanPremiumCountry USADeviceLG TV (WEBOS TV OLED55B7A)Operating System My Question or IssueWhen I select "Your Library" on the TV's app, it only shows my saved Playlists, Albums, and Songs, not Artists. When I search for an Artist, it only shows the ...

Newbie

Plan Premium Country  USA Device LG TV (WEBOS TV OLED55B7A) Operating System   My Question or Issue When I select "Your Library" on the TV's app, it only shows my saved Playlists, ...

Alfredo

Roadie

829 Views

1 replies

0 likes

Other
  • 829 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting Medion speaker (Medion Life MD83867)

PlanFreeDeviceSony Z3, Dell Inspiron N7110, speaker (Medion Life MD83867)Operating SystemWindows 10 My Question or Issue Hello,Very simple question, I can't connect the speaker; really tried everything (for 2 days..., reïnstalled apps, connected spea...

Casual Listener

Plan Free Device Sony Z3, Dell Inspiron N7110, speaker (Medion Life MD83867) Operating System Windows 10   My Question or Issue  Hello, Very simple question, I can't connect the sp...

Eddy101

Casual Listener

2356 Views

4 replies

0 likes

Other
  • 2356 Views
  • 4 replies
  • 0 likes

[Webplayer] Follow a playlist

I have a spotify premium account and am attempting to make a collaborative playlist with some friends, but they only can use the web player. The steps here : http://www.tomsguide.com/faq/id-2343246/collaborate-spotify-playlist.htmlIndicate that one m...

Casual Listener

I have a spotify premium account and am attempting to make a collaborative playlist with some friends, but they only can use the web player. The steps here : http://www.tomsguide.com/faq/id-2343...

Keanu_C

Community Legend

1408 Views

1 replies

1 likes

Other
  • 1408 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify changes songs automaticly.

PlanPremiumCountryTurkey DeviceLenovo P2 and Lenovo 750Operating SystemAndroid and Windows 10 My Question or IssueSpotify automaticly changes songs and plays it in Web Player. Sometimes I see 5-6 Web Player on "Devices Available". I am really done wi...

Newbie

Plan Premium Country Turkey  Device Lenovo P2 and Lenovo 750 Operating System Android and Windows 10   My Question or Issue Spotify automaticly changes songs and plays it in Web P...

JulianA_Bogota

Roadie

1059 Views

1 replies

0 likes

Music
Other
  • 1059 Views
  • 1 replies
  • 0 likes

Solved!! My devices randomly pause the song 20-35 seconds from starting a song.

PlanPremiumCountry NADeviceiPhone 6s/PC DesktopOperating SystemiOS Software Version 11.4.1 (latest version) Windows 10 My Question or Issue My Spotify has been completely fine all night until a couple hours ago.I'd start a song, it'll play, but aroun...

Casual Listener

Plan Premium Country  NA Device iPhone 6s/PC Desktop Operating System iOS Software Version 11.4.1 (latest version) Windows 10   My Question or Issue  My Spotify has been comp...

Determination

Casual Listener

1076 Views

2 replies

0 likes

Music
  • 1076 Views
  • 2 replies
  • 0 likes

Thumbs Down No Noticeable Effect (Web Player - Chrome)

Hi there, I'm new to Spotify; so far, I'm loving it. One thing I've noticed though: If I'm playing an artist radio station in the app (iPhone) I can 'thumbs up' or 'thumbs down' it. These both seem to work perfectly, and 'thumbs down' skips the track...

Regular

Hi there,     I'm new to Spotify; so far, I'm loving it.     One thing I've noticed though: If I'm playing an artist radio station in the app (iPhone) I can 'thumbs up' or 'th...

Jose_M

Spotify Star

1203 Views

6 replies

0 likes

Other
  • 1203 Views
  • 6 replies
  • 0 likes

Superuser Contribution Can't add a song to friend's collaborative playlist in a WebPlayer

PlanFreeCountrySK DeviceWeb browser (MS Edge / Chrome)Operating SystemWindows 10 My Question or Issue My friend started a collaborative playlist. I can see it (in my Library), play songs out of it but I can't find a way how to add a song into it. Peo...

Casual Listener

Plan Free Country SK   Device Web browser (MS Edge / Chrome) Operating System Windows 10   My Question or Issue  My friend started a collaborative playlist. I can see it (in...

danflzz

Newbie

63129 Views

28 replies

2 likes

Other
  • 63129 Views
  • 28 replies
  • 2 likes

Anyone know how to delink Spotify account from BBC My Tracks?

My Question or Issue There used to be an FAQ on the BBC My Tracks website but this Q&A has been removed. It was the only way I could get my BBC My Tracks playlist exporting to Spotify when it stopped, which it did occasionally, by deleting and adding...

Casual Listener

My Question or Issue  There used to be an FAQ on the BBC My Tracks website but this Q&A has been removed. It was the only way I could get my BBC My Tracks playlist exporting to Spotify when...

Dee_Gee

Casual Listener

997 Views

2 replies

0 likes

Other
  • 997 Views
  • 2 replies
  • 0 likes

Solved!! Spotify app for Chromebook?

Does anyone know if or when there will be a Spotify app just for Chromebook? I'm a Premium subscriber who has to use the Web Player, which doesn't support many Premium features, including one of the most important: offline syncing. This is important ...

Newbie

   Does anyone know if or when there will be a Spotify app just for Chromebook? I'm a Premium subscriber who has to use the Web Player, which doesn't support many Premium features, includi...

Noah

Spotify Star

81679 Views

1 replies

28 likes

Other
  • 81679 Views
  • 1 replies
  • 28 likes

Podcast Unavailable

Hi! My podcast, ECO CHIC, is hosted via Blubrry + was submitted to spotify last week. I see through Blubrry the podcast was approved + added, and I have a link to where my show should be available. However, when I click the link, it is not active. I ...

Casual Listener

Hi! My podcast, ECO CHIC, is hosted via Blubrry + was submitted to spotify last week. I see through Blubrry the podcast was approved + added, and I have a link to where my show should be available. H...

shawnmx

Regular

1198 Views

2 replies

1 likes

Connect
Other
  • 1198 Views
  • 2 replies
  • 1 likes