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Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Heartrose
  • Newbie
  • 4800 Views
  • 33 replies
  • 6 likes
  • Other
  • 4800 Views
  • 33 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 18640 Views
  • 9 replies
  • 2 likes
  • Other
  • 18640 Views
  • 9 replies
  • 2 likes

Solved!!Superuser Contribution podcasts won't download

PlanPremiumCountryGermanyDeviceFairphone 4Operating SystemAndroid 12 My Question or IssueSince a few weeks, I cannot download podcasts. Whenever I tap to download an episode, the wheel starts turning and doesn't stop. As soon as I go to flight mode, ...

  • Regular
  • Plan Premium Country Germany Device Fairphone 4 Operating System Android 12   My Question or Issue Since a few weeks, I cannot download podcasts. Whenever I tap to download an episode,...
  • Dark_Hurrabusch
  • Casual Listener
  • 5770 Views
  • 15 replies
  • 0 likes
  • Other
  • 5770 Views
  • 15 replies
  • 0 likes

Superuser Contribution why i couldn't make my private playlist turn into public playlist?

i have private playlists and i can't make it public whatever i did, it's been a few years since this thing happen

  • Visitor
  • i have private playlists and i can't make it public whatever i did, it's been a few years since this thing happen
  • OscarDC
  • Moderator
  • 109 Views
  • 1 replies
  • 0 likes
  • 109 Views
  • 1 replies
  • 0 likes

I wish to transfer my play lists to another app.

Searching for a specific song by a specific artist I can't get to work on Spotify especially covers. I am now looking for “Play Pretend” by Liz Lieber and Jack Tempchin. No joy. I now wish to transfer my playlists to YouTube music. How do I do this?

  • Newbie
  • Searching for a specific song by a specific artist I can't get to work on Spotify especially covers. I am now looking for “Play Pretend” by Liz Lieber and Jack Tempchin. No joy. I now wish to transf...
  • RDLMUSIC
  • Visitor
  • 147 Views
  • 1 replies
  • 0 likes
  • 147 Views
  • 1 replies
  • 0 likes

Superuser Contribution Got added into Spotify whatsapp group

Hi guys, juat wanted to ask if anyone of you all had been added into any soft of whatsapp Spotify group. I just got added into "Spotify 233" and the moderator said all in the purpose for surveys and help to drive traffics to favourite artist with coo...

  • Casual Listener
  • Hi guys, juat wanted to ask if anyone of you all had been added into any soft of whatsapp Spotify group. I just got added into "Spotify 233" and the moderator said all in the purpose for surveys and ...
  • Fjcd
  • Visitor
  • 2506 Views
  • 5 replies
  • 1 likes
  • Other
  • 2506 Views
  • 5 replies
  • 1 likes

Superuser Contribution Original songs not playing through google home

Ive had a google home and spotify premium for years and have never haf issues with original songs being played.In the last 7 days any time a specific song is requested it is playing acoustic, live, cover versions instead.This has never happened (unle...

  • Visitor
  • Ive had a google home and spotify premium for years and have never haf issues with original songs being played. In the last 7 days any time a specific song is requested it is playing acoustic, liv...
  • OscarDC
  • Moderator
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcast not playing

PlanPremiumCountryUSADeviceiPhone SEOperating SystemiOS 16.0 My Question or IssueOne podcast, Cut the Camera With the Sturniolo Triplets, is not playing. It allows my to click on an episode and hit the play button, but once I do, it seems like it’s p...

  • Regular
  •   Plan Premium Country USA Device iPhone SE Operating System iOS 16.0   My Question or Issue One podcast, Cut the Camera With the Sturniolo Triplets, is not playing. It allows my...
  • Ivelina
  • Moderator
  • 462 Views
  • 11 replies
  • 0 likes
  • Other
  • 462 Views
  • 11 replies
  • 0 likes

Solved!! Garmin forerunner 265 Media Error occurred

I have the Garmin forerunner 265 and getting media error occurred when trying to add podcasts. This started about 3 days or so ago. The podcast list also isn't in sync with my library as very old podcast continue to show in the list. I have logged ou...

  • Casual Listener
  • I have the Garmin forerunner 265 and getting media error occurred when trying to add podcasts. This started about 3 days or so ago. The podcast list also isn't in sync with my library as very old pod...
  • Evvanida
  • Casual Listener
  • 4066 Views
  • 4 replies
  • 1 likes
  • Other
  • 4066 Views
  • 4 replies
  • 1 likes

Superuser Contribution Shuffle for Smart TVs and Consoles

Dear Spotify, As understood from the title, lack of shuffle function in Smart TV and console (eg. xbox) apps is a huge difficulty to enjoy our spotify experience. Putting a “shuffle” button next to the “play” button on top of a playlist s It is very ...

  • Casual Listener
  • Dear Spotify, As understood from the title, lack of shuffle function in Smart TV and console (eg. xbox) apps is a huge difficulty to enjoy our spotify experience. Putting a “shuffle” button next to t...
  • MartinT
  • Moderator
  • 7472 Views
  • 7 replies
  • 4 likes
  • Samsung
  • 7472 Views
  • 7 replies
  • 4 likes

I'm a paying customer

PlanPremiumCountryUsa It's ok to suggest things to me, but not allowing me to block/remove those suggestions I find inappropriate / offensive is not okay

  • Newbie
  •   Plan Premium Country Usa     It's ok to suggest things to me, but not allowing me to block/remove those suggestions I find inappropriate / offensive is not okay   
  • Adam1313
  • Music Fan
  • 100 Views
  • 1 replies
  • 1 likes
  • Samsung
  • 100 Views
  • 1 replies
  • 1 likes

Superuser Contribution Unable to access albums on Sonos

Keep getting the following message when trying to access Albums on Sonos Attempt to connect to Spotify timed outThis happens on 2 iPhones and ipad

  • Visitor
  • Keep getting the following message when trying to access Albums on Sonos Attempt to connect to Spotify timed out This happens on 2 iPhones and ipad
  • ToddGSC
  • Casual Listener
  • 857 Views
  • 6 replies
  • 2 likes
  • 857 Views
  • 6 replies
  • 2 likes

Superuser Contribution Jam is having a problem in playing music on different device

When i connect on jam with my friends im not able to play the music in my device, it only allow the music to be played the jam owners device Note* all users are premium users

  • Newbie
  • When i connect on jam with my friends im not able to play the music in my device, it only allow the music to be played the jam owners device Note* all users are premium users
  • Maria
  • Moderator
  • 220 Views
  • 1 replies
  • 0 likes
  • 220 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps going in and out on all Alexa devices.

No matter what we do, restart the router, restart the device, login and logout, it stops playing music about every 20 seconds into the song, and sometimes it pauses for as long as 20 minutes and then restarts and sometimes it pauses for as long as on...

  • Visitor
  • No matter what we do, restart the router, restart the device, login and logout, it stops playing music about every 20 seconds into the song, and sometimes it pauses for as long as 20 minutes and then...
  • OscarDC
  • Moderator
  • 306 Views
  • 3 replies
  • 0 likes
  • 306 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify app (v3.90) not loading on PS4

My Question or IssueWhenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the center. I can still play music by controlling it from my ...

  • Newbie
  • My Question or Issue Whenever I try to launch Spotify from the PS4’s Home Screen, it just goes to a blank screen and never loads any UI, at most just a plain empty white border rectangle in the cent...
  • OscarDC
  • Moderator
  • 2714 Views
  • 13 replies
  • 1 likes
  • music
    PlayStation
    PS4
    Sony
  • 2714 Views
  • 13 replies
  • 1 likes

Superuser Contribution Artist names showing in Japanese

Hi, I'm from Europe, and my account is also European (share a family account with my parents and some cousins), but I moved to Japan a couple of months ago for work for a while. Spotify worked marvellously for months, until suddenly, since yesterday,...

  • Newbie
  • Hi,   I'm from Europe, and my account is also European (share a family account with my parents and some cousins), but I moved to Japan a couple of months ago for work for a while. Spotify...
  • DJKIKOKAT
  • Newbie
  • 8024 Views
  • 10 replies
  • 25 likes
  • Web Player
    Windows
  • 8024 Views
  • 10 replies
  • 25 likes

Superuser Contribution Playlist’s Title, Cover Art, and Description keep getting removed

Hi, The thread below is closed but I am having the same issue everyone else there was having:https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Playlist-s-Title-Cover-Art-and-Description-keep-getting-removed/m-p/5332915#M85253Get me in touc...

  • Casual Listener
  • Hi,   The thread below is closed but I am having the same issue everyone else there was having: https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Playlist-s-Title-Cover-Art-and-Des...
  • yaktam
  • Roadie
  • 3195 Views
  • 31 replies
  • 2 likes
  • Other
  • 3195 Views
  • 31 replies
  • 2 likes

Superuser Contribution What's happening with Alexa integration?

For the past few months I have been experiencing issues with Alexa integration that are making the overall Spotify experience quite frustrating. It used to work very well, but now it is a messa. Amazon seems not to be willing or able to do anything, ...

  • Music Fan
  • For the past few months I have been experiencing issues with Alexa integration that are making the overall Spotify experience quite frustrating. It used to work very well, but now it is a messa. Amaz...
  • benpowellguitar
  • Regular
  • 555 Views
  • 3 replies
  • 1 likes
  • music
  • 555 Views
  • 3 replies
  • 1 likes

Spotify on LG WebOS TV not working correctly with bluetooth keyboard

PlanPremium CountryUSA DeviceLG 55SK8000PUA smart TV Operating SystemWebOS My Question or IssueUsing the TV remote to type (such as in the Spotify search box) is slow and tedious. I would like to use a keyboard. I have a bluetooth keyboard that works...

  • Newbie
  • Plan Premium   Country USA   Device LG 55SK8000PUA smart TV   Operating System WebOS   My Question or Issue Using the TV remote to type (such as in the Spotify s...
  • 137 Views
  • 0 replies
  • 0 likes
  • Logitech
    TV
  • 137 Views
  • 0 replies
  • 0 likes

How to stop spotify from tailoring content I don't want?

PlanStudentCountryUSADeviceI'd like to know how to do this on Anroid app, web player, and windows appMy Question or IssueWhile studying/working, which is often, I usually play lo-fi music which is just slow repetitive beats with minimal lyrics. I ONL...

  • Newbie
  • Plan Student Country USA Device I'd like to know how to do this on Anroid app, web player, and windows app My Question or Issue While studying/working, which is often, I usually play lo-fi mus...
  • JoshuaFarmer
  • Visitor
  • 244 Views
  • 2 replies
  • 0 likes
  • music
    Other
  • 244 Views
  • 2 replies
  • 0 likes

Superuser Contribution When I search a song, Spotify only plays that song over and over

This problem only appears on my android phone, on my PC it works just fineWhen I search a song, Spotify only plays that song over and over and doesn't play similar songs anymoreI'm having this issue for almost two weeks now, I tried reinstalling the ...

  • Visitor
  • This problem only appears on my android phone, on my PC it works just fine When I search a song, Spotify only plays that song over and over and doesn't play similar songs anymore I'm having this is...
  • MihailY
  • Moderator
  • 103 Views
  • 1 replies
  • 0 likes
  • 103 Views
  • 1 replies
  • 0 likes