Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!
My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...
Newbie
64406 Views
7 replies
4 likes
Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...
PlanBasic FamilyCountryUKDeviceGoogle home speakers, Android phonesOperating System? My Question or IssueScenario – I am at the gym playing music from my Android phone to my ear pods. My wife is at home, she asks Google home to play her music. My mus...
Plan Basic Family Country UK Device Google home speakers, Android phones Operating System ? My Question or Issue Scenario – I am at the gym playing music from my Android phone to my ...
Spotify Star
296 Views
1 replies
0 likes
PlanPremiumVersion on App Store 8.9.82DeviceiPhone 12Operating SystemiOS 16.3.1 My Question or IssueAnytime I try to listen to a podcast longer than 2 hours, it automatically pauses a little after the two hour mark. This is extremely frustrating as I...
Plan Premium Version on App Store 8.9.82 Device iPhone 12 Operating System iOS 16.3.1 My Question or Issue Anytime I try to listen to a podcast longer than 2 hours, it ...
Moderator
1460 Views
5 replies
0 likes
Now running app version 8.9.76.516 and getting weird random glitches again. Not noticing any reshuffles in my queue, but twice this week, when I connected to bluetooth, after playing the current, selected song from my current playlist for 15-20 secon...
Now running app version 8.9.76.516 and getting weird random glitches again. Not noticing any reshuffles in my queue, but twice this week, when I connected to bluetooth, after playing the current, sel...
Moderator
243 Views
1 replies
0 likes
ascoltando i brani musicali di spotify, si verifica l'interruzione di 1 secondodella musica . In mezzora ca, 3o4 interruzioni.
ascoltando i brani musicali di spotify, si verifica l'interruzione di 1 secondo della musica . In mezzora ca, 3o4 interruzioni.
Moderator
195 Views
1 replies
0 likes
PlanPremiumCountryPortugalDeviceDesktopOperating SystemWindows 11 My Question or IssueHi, the question is pretty straightfoward:While I'm paying for premium, Is it ok if I use a modded Spotify app for the desktop for enhanced features that official s...
Plan Premium Country Portugal Device Desktop Operating System Windows 11 My Question or Issue Hi, the question is pretty straightfoward: While I'm paying for premium, Is it ok if I ...
Moderator
1344 Views
1 replies
0 likes
I'm a premium user. ANd while I understand that within podcasts, podcasters can difuse ads I do not understand why I have extra ads no related with the podcast whatsoever. For example I live in France and I'm listening to a US podcast and all of the ...
I'm a premium user. ANd while I understand that within podcasts, podcasters can difuse ads I do not understand why I have extra ads no related with the podcast whatsoever. For example I live in Franc...
Spotify Star
442 Views
1 replies
1 likes
At the end of "Gwerz an dilabour" performed by Gwalarn (https://open.spotify.com/track/1KlkFFqHk6qM4TdPzV0FE3?si=3bf8a58fc2934535), there was a split second of loud, muddled audio. The audio wasn't from the beginning of the next track. When I looked ...
At the end of "Gwerz an dilabour" performed by Gwalarn (https://open.spotify.com/track/1KlkFFqHk6qM4TdPzV0FE3?si=3bf8a58fc2934535), there was a split second of loud, muddled audio. The audio wasn't f...
Spotify Star
251 Views
1 replies
0 likes
When I try to follow someones personal account on spotify Im told " This User Can't Be Followed. You've Reached The Follower Limit"
When I try to follow someones personal account on spotify Im told " This User Can't Be Followed. You've Reached The Follower Limit"
Newbie
705 Views
4 replies
1 likes
PlanPremiumCountryCandaDeviceiPhone 14Operating SystemiOS 17.6.1 My Question or IssueAfter updating my Spotify app, when using CarPlay the (+) button no longer adds songs to my liked songs playlist. Instead it seems to be adding songs to whatever pla...
Plan Premium Country Canda Device iPhone 14 Operating System iOS 17.6.1 My Question or Issue After updating my Spotify app, when using CarPlay the (+) button no longer adds songs to ...
Newbie
1788 Views
13 replies
0 likes
Pls locate the option for me
Pls locate the option for me
Moderator
347 Views
1 replies
0 likes
It doesn't happen on every song and it's seemingly random. It happens on my Android mobile app. I happens on my laptop desktop app. My playback settings on the mobile app are greyed out and I can't change them but gapless playback, crossfade and auto...
It doesn't happen on every song and it's seemingly random. It happens on my Android mobile app. I happens on my laptop desktop app. My playback settings on the mobile app are greyed out and I can't c...
Not applicable
6598 Views
45 replies
0 likes
Hi AllI've been listening to The 100 Handed on Spotify. Got to Episode Three - Follow Your Nose, and the sound has stopped working. The episode is running... the timer goes up but no sound. I checked the previous episodes and they still work but the ...
Hi All I've been listening to The 100 Handed on Spotify. Got to Episode Three - Follow Your Nose, and the sound has stopped working. The episode is running... the timer goes up but no sound. I check...
Casual Listener
439 Views
4 replies
1 likes
I have premium that played on four devices. I can not log my account on my iOS and getting advertisement.
I have premium that played on four devices. I can not log my account on my iOS and getting advertisement.
Moderator
228 Views
1 replies
0 likes
I'm on a chromebook, and Spotify has always worked on here, but now when I click a song or playlist, it doesn't work.
I'm on a chromebook, and Spotify has always worked on here, but now when I click a song or playlist, it doesn't work.
Moderator
431 Views
4 replies
0 likes
there are duplicates of the same song in my top songs this month with different stream counts (e.g., both the #1 and #2 spot are the SAME song with 2 different stream counts). Moreover, the song that was supposedly in the #2 spot was removed from t...
there are duplicates of the same song in my top songs this month with different stream counts (e.g., both the #1 and #2 spot are the SAME song with 2 different stream counts). Moreo...
333 Views
0 replies
0 likes
From time to time after about 10 seconds Spotify stops music for 1 second and then continues. I tried connecting to different internet sources, but the issue still persists.I have two devices that face the same issue.Hama DIR355SBT Digital RadioImper...
From time to time after about 10 seconds Spotify stops music for 1 second and then continues. I tried connecting to different internet sources, but the issue still persists. I have two devices that ...
Spotify
1250 Views
4 replies
1 likes
PlanFreeCountryNZ (New Zealand)DevicePS4Operating SystemPS4 I was signed in to my PS4 (on Spotify) and I accidentally signed out of Spotify, so I went to go sign in again, and it keeps giving me the error: Linking Failed. Please try again. I have rei...
Plan Free Country NZ (New Zealand) Device PS4 Operating System PS4 I was signed in to my PS4 (on Spotify) and I accidentally signed out of Spotify, so I went to go sign in again, and ...
Moderator
586 Views
5 replies
0 likes
You sent an email saying that the band "The Gathering" was playing the 22nd of March 2025 at the Esplendide theatre at Draguignan France. I followed the link to buy tickets immediately. I was about to hit buy and I’ve realised that is not the music b...
You sent an email saying that the band "The Gathering" was playing the 22nd of March 2025 at the Esplendide theatre at Draguignan France. I followed the link to buy tickets immediately. I was about t...
Moderator
255 Views
1 replies
0 likes
How to get started
How to get started
Moderator
1114 Views
1 replies
0 likes
So i have an email addet to my accout that doesnt exist but i camt remeber my password. Cpuld you help me
So i have an email addet to my accout that doesnt exist but i camt remeber my password. Cpuld you help me
Moderator
212 Views
1 replies
0 likes
