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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

EwanFreeman

Casual Listener

33784 Views

180 replies

15 likes

Other
  • 33784 Views
  • 180 replies
  • 15 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

Regular

delope123

Newbie

24473 Views

10 replies

3 likes

Other
  • 24473 Views
  • 10 replies
  • 3 likes

Solved!!Superuser Contribution Sudden loss of listeners

PlanPremiumCountryUruguayDeviceHuaweiOperating SystemAndroid My Question or IssueHi! I'm an artist (Bufón) and a week ago, I noticed a big drop of listeners on my Spotify for Artists dashboard. My band was in his all-time listeners peak and all of a ...

Casual Listener

Plan Premium Country Uruguay Device Huawei Operating System Android   My Question or Issue Hi! I'm an artist (Bufón) and a week ago, I noticed a big drop of listeners on my Spotify for...

follow18jefretuei_IG

Visitor

9298 Views

4 replies

0 likes

Music
Other
  • 9298 Views
  • 4 replies
  • 0 likes

Superuser Contribution A Toggle for Spatial Sound

A lot of songs have Spatial Sound, meaning that some sound goes into the left earbud, and some sound goes into the right. But some people do not have both earbuds in at the same time, or don't have both working. Having a toggle for spatial sound will...

Visitor

A lot of songs have Spatial Sound, meaning that some sound goes into the left earbud, and some sound goes into the right. But some people do not have both earbuds in at the same time, or don't have b...

AlejaR

Moderator

231 Views

1 replies

0 likes

  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution installation spotify directement sur le google intégré de ma nissan qashqai

Planspotify premiumCountryFranceDevicesamsung a52 Operating Systemandroid My Question or Issueje n'arrive pas à utiliser spotify directement dur l'android de ma voiture de manière à écouter la musique sans passer par mon téléphone portable. Ma voitur...

Newbie

Plan spotify premium Country France Device samsung a52  Operating System android   My Question or Issue je n'arrive pas à utiliser spotify directement dur l'android de ma voiture ...

Eni

Moderator

1380 Views

1 replies

0 likes

  • 1380 Views
  • 1 replies
  • 0 likes

Superuser Contribution The application is strangely zoomed

PlanPremiumCountryItalyDeviceMacbook Pro 2020Operating SystemMacOS Sequoia 15.2 My Question or IssueThe application is strangely zoomed and even in full screen it seems that I used the control key and even if I already tried to use it to remove the z...

Casual Listener

Plan Premium Country Italy Device Macbook Pro 2020 Operating System MacOS Sequoia 15.2   My Question or Issue The application is strangely zoomed and even in full screen it seems that ...

Eni

Moderator

306 Views

5 replies

0 likes

Other
  • 306 Views
  • 5 replies
  • 0 likes

How do i delete an idea?

I came across an existing idea that is very similar to mine and i would like to delete mine.

Casual Listener

I came across an existing idea that is very similar to mine and i would like to delete mine.

Maxim

Spotify Star

170 Views

1 replies

0 likes

  • 170 Views
  • 1 replies
  • 0 likes

Superuser Contribution ad saying i can get premium for doing a survey

PlanFreeCountry DevicepcOperating System Windows 10 My Question or Issuethere was a ad on a survey on here saying i can get 1 month of premium for doing a survey

Newbie

  Plan Free Country   Device pc Operating System  Windows 10   My Question or Issue there was a ad on a survey on here saying i can get 1 month of premium for doing a s...

aldheart

Visitor

2585 Views

3 replies

0 likes

Other
  • 2585 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution summer internship

I have filled out the 2024 Summer Marketing Internship (in NYC) multiple times already and each time I click submit nothing happens. I have filled out everything I am prompted to fill in for the application--I also included a resume and cover letter ...

Casual Listener

I have filled out the 2024 Summer Marketing Internship (in NYC) multiple times already and each time I click submit nothing happens. I have filled out everything I am prompted to fill in for the appl...

Maria

Moderator

9489 Views

69 replies

2 likes

Other
  • 9489 Views
  • 69 replies
  • 2 likes

I can't like all the songs from a playlist all at once.

I want to 'like' all the songs in a playlist without having to 'like' them one at a time. I contacted support on my iphone yesterday and they told me to try this on desktop. I tried on desktop and it still doesn't work. Help, please.

Visitor

I want to 'like' all the songs in a playlist without having to 'like' them one at a time. I contacted support on my iphone yesterday and they told me to try this on desktop. I tried on desktop and it...

Amay

Spotify Star

347 Views

1 replies

0 likes

  • 347 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Connect not working with Sonos devices

Spotify connect is terribly buggy with any sonos devices. Not experiencing issues with chromecast devices.Problems:- When trying to connect to a Sonos device, it will immediately fail to connect- After multiple attempts (4+) it will finally connect b...

Casual Listener

Spotify connect is terribly buggy with any sonos devices. Not experiencing issues with chromecast devices. Problems: - When trying to connect to a Sonos device, it will immediately fail to connec...

Ajday2000

Visitor

15888 Views

42 replies

2 likes

  • 15888 Views
  • 42 replies
  • 2 likes

Superuser Contribution About Premium Shuffle

Hello, I have a problem with my premium shuffle. Usually after I buy premium, the contents of my shuffle are songs that I usually hear or at least popular ones from artists that I often listen to, but lately the contents of my premium shuffle are son...

Casual Listener

Hello, I have a problem with my premium shuffle. Usually after I buy premium, the contents of my shuffle are songs that I usually hear or at least popular ones from artists that I often listen to, bu...

dsnpinth

Casual Listener

226 Views

2 replies

0 likes

  • 226 Views
  • 2 replies
  • 0 likes

Superuser Contribution One specific podcast will only play 1 second and then end.

Free User, USAWindows Desktop, Android Galaxy S22 FE My Question or IssueI've been having this problem for the last several episodes of this podcast (Tooth and Claw) and ONLY this podcast. Every other podcast, song, etc. works just fine. Tooth and Cl...

Newbie

Free User, USA Windows Desktop, Android Galaxy S22 FE   My Question or Issue I've been having this problem for the last several episodes of this podcast (Tooth and Claw) and ONLY this podc...

mochimicho

Casual Listener

1309 Views

8 replies

1 likes

Other
Samsung
  • 1309 Views
  • 8 replies
  • 1 likes

Superuser Contribution Podcast Episodes getting removed forever after I played it.

Hello. I know this is quite shameful but I listen to NSFW podcasts here on Spotify. But there is something that had me frustrated for a while now. After I play or click an episode, all episodes/audio files from the creator suddenly gets removed out o...

Visitor

Hello.  I know this is quite shameful but I listen to NSFW podcasts here on Spotify. But there is something that had me frustrated for a while now.   After I play or click an episode, al...

012345678910

Newbie

1035 Views

2 replies

0 likes

  • 1035 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify keeps closing when I log in through a specific email address

Spotify app keeps closing on my phone when I put it in a specific email address any idea what might that be?

Visitor

Spotify app keeps closing on my phone when I put it in a specific email address any idea what might that be?

Maria

Moderator

135 Views

1 replies

0 likes

  • 135 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why doesn't my Spotify doesn't play songs that I have played before?

When it comes to the end of a song I have chosen Spotify starts to play songs that I've never listen to before which is great sometimes, but I also want to listen to music that i've listened to before.

Visitor

When it comes to the end of a song I have chosen Spotify starts to play songs that I've never listen to before which is great sometimes, but I also want to listen to music that i've listened to befor...

Vasil

Moderator

128 Views

1 replies

0 likes

  • 128 Views
  • 1 replies
  • 0 likes

Your web site is in Spanish. Put a US or English flag for people who don't speak spanish

I'm trying to get help because the app doesn't work - I know I should be able to see things in the podcast "the rest is history", but I can't. I'm on a ship, so I never know where the satellite ground station is going to be. I'm using the free versio...

Visitor

I'm trying to get help because the app doesn't work - I know I should be able to see things in the podcast "the rest is history", but I can't. I'm on a ship, so I never know where the satellite groun...

qwerpoiuasdf

Visitor

239 Views

2 replies

0 likes

  • 239 Views
  • 2 replies
  • 0 likes

Superuser Contribution Receiver seemingly plays but no sound.

Streaming from reciever seems to work when checking the app, but no sound comes as of today September 4, 2024.I have power cycled my Integra DTR-70.4 (Onkyo) without fixing this.Chromecast connected to same receiver works.In 2022 there seem to have b...

Casual Listener

Streaming from reciever seems to work when checking the app, but no sound comes as of today September 4, 2024. I have power cycled my Integra DTR-70.4 (Onkyo) without fixing this. Chromecast co...

Redhotchillidog

Casual Listener

4973 Views

30 replies

4 likes

  • 4973 Views
  • 30 replies
  • 4 likes

Solved!!Superuser Contribution Spotify Embed do not work on Disord and will not show up when a song is shared.

PlanPremiumCountryUKDeviceSamsung A72 and Desktop Windows. (But issue is on Discord)Operating SystemN/ADiscord Version: 0.0.309My Question or IssueI have had this issue for a while since spotify updated the embeds where on Discord if I put a embed in...

Regular

Plan Premium Country UK Device Samsung A72 and Desktop Windows. (But issue is on Discord) Operating System N/A Discord Version: 0.0.309 My Question or Issue I have had this issue for a wh...

cloud3214

Casual Listener

51566 Views

64 replies

7 likes

Samsung
  • 51566 Views
  • 64 replies
  • 7 likes

Solved!!Superuser Contribution Text in the lyrics part does not appear, it is empty/blank

PlanPremium for studentsCountryMxDevice(Realme 7 Pro)Operating System(Android 10) The lyrics of the song just don't appear, it's empty, Also when I want to share them I can select them but they still don't appear. This hasnt happened to me before.

Casual Listener

  Plan Premium for students Country Mx Device (Realme 7 Pro) Operating System (Android 10)   The lyrics of the song just don't appear, it's empty, Also when I want to share them I...

AJBelgium

Visitor

2006 Views

9 replies

0 likes

Other
  • 2006 Views
  • 9 replies
  • 0 likes

paid for my premium cancelled it and mymoney was to be refunded but wasn't

On the [Snip - Moderator Edit], I paid for Spotify premium, for [Snip - Moderator Edit], I cancelled the premium, but I didn't get refunded on the day I was to have gotten refund, which was on the [Snip - Moderator Edit], why is that

Visitor

On the [Snip - Moderator Edit], I paid for Spotify premium, for [Snip - Moderator Edit], I cancelled the premium, but I didn't get refunded on the day I was to have gotten refund, which was on t...

Jose_M

Spotify Star

278 Views

3 replies

0 likes

Other
  • 278 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Playlist Deletion

PlanfreeCountryunited states of americaDeviceiphone 11Operating Systemios 18My Question or Issueive had this playlist that i thought i had deleted 3 months ago, everytime i log onto my pc, i see that it’s still there and assume it’s a glitch, turns o...

Visitor

Plan free Country united states of america Device iphone 11 Operating System ios 18 My Question or Issue ive had this playlist that i thought i had deleted 3 months ago, everytime i log onto...

user-removed

Not applicable

738 Views

5 replies

1 likes

Other
  • 738 Views
  • 5 replies
  • 1 likes