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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • jrstout82
  • Regular
  • 8934 Views
  • 65 replies
  • 8 likes
  • Other
  • 8934 Views
  • 65 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19675 Views
  • 9 replies
  • 2 likes
  • Other
  • 19675 Views
  • 9 replies
  • 2 likes

Superuser Contribution Repeat On playlist is inaccurate

Hello MafeG! I’m a frequent user of Spotify and I listen to a certain select group of songs pretty often. Although the On Repeat option is available it’s extremely inaccurate. I have songs on there that I’ve either; listened to a few times, listened ...

  • Visitor
  • Hello MafeG! I’m a frequent user of Spotify and I listen to a certain select group of songs pretty often. Although the On Repeat option is available it’s extremely inaccurate. I have songs on there...
  • Chocodivine
  • Regular
  • 470 Views
  • 3 replies
  • 0 likes
  • Other
  • 470 Views
  • 3 replies
  • 0 likes

Superuser Contribution Reintroduce The "Offline Mode" in-app notice

It seems like suddenly after a "stealth update" of sorts, version 8.9.52.552 of the Android app has seemingly removed the Offline Mode notice near the bottom of the app, above the player. Why? I loved the clarity of whether or not I was in Offline Mo...

  • Regular
  • It seems like suddenly after a "stealth update" of sorts, version 8.9.52.552 of the Android app has seemingly removed the Offline Mode notice near the bottom of the app, above the player. Why? I love...
  • MihailY
  • Moderator
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution Transcription of Non-Music Podcasts

PlanFreeCountryUSADeviceiPhone 13Operating SystemiOS 17.5.1 My Question or Issue:How can I upload the written transcription of a non-music podcast to Spotify to be accessible for those that are deaf or hearing-impaired?

  • Visitor
  •   Plan Free Country USA Device iPhone 13 Operating System iOS 17.5.1   My Question or Issue: How can I upload the written transcription of a non-music podcast to Spotify to be ac...
  • Elena
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • Other
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution I have a podcast hosted by Spotify but I can't listen to it in the country I live in

I live in Zimbabwe. I have a podcast hosted by Spotify for podcasters that I created and upload to from Zimbabwe, but I cannot listen to it on Spotify in Zimbabwe as it says not available in my regionPlanFree/PremiumCountryZimbabweDevice(iPhone 8, Sa...

  • Newbie
  • I live in Zimbabwe. I have a podcast hosted by Spotify for podcasters that I created and upload to from Zimbabwe, but I cannot listen to it on Spotify in Zimbabwe as it says not available in my regio...
  • Joan
  • Moderator
  • 184 Views
  • 1 replies
  • 0 likes
  • Other
  • 184 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Completed Podcast Won't Leave Podcast List

I have a podcast that I have finished completely and will not listen to again now that I've completed it. I'm no longer following it. And yet it's. Still. There. Every time I open Your Shows on my desktop or Podcasts & Shows on my phone. It's done. I...

  • Roadie
  • I have a podcast that I have finished completely and will not listen to again now that I've completed it.   I'm no longer following it.   And yet it's. Still. There. Every time I open Y...
  • ramonreyes
  • Casual Listener
  • 517 Views
  • 4 replies
  • 0 likes
  • Other
  • 517 Views
  • 4 replies
  • 0 likes

Superuser Contribution Whatever song I search keeps repeating

When I look up a song on Spotify I press play and the song plays and that's nice but then when the song ends this song gets repeated and that's not nice I don't want to listen to the song I just listened to so does anyone know how to stop this it sta...

  • Visitor
  • When I look up a song on Spotify I press play and the song plays and that's nice but then when the song ends this song gets repeated and that's not nice I don't want to listen to the song I just list...
  • Nicoparkes
  • Newbie
  • 12523 Views
  • 12 replies
  • 2 likes
  • music
    Other
  • 12523 Views
  • 12 replies
  • 2 likes

Superuser Contribution Podcast Episodes getting removed forever after I played it.

Hello. I know this is quite shameful but I listen to NSFW podcasts here on Spotify. But there is something that had me frustrated for a while now. After I play or click an episode, all episodes/audio files from the creator suddenly gets removed out o...

  • Visitor
  • Hello.  I know this is quite shameful but I listen to NSFW podcasts here on Spotify. But there is something that had me frustrated for a while now.   After I play or click an episode, al...
  • OscarDC
  • Moderator
  • 276 Views
  • 1 replies
  • 0 likes
  • 276 Views
  • 1 replies
  • 0 likes

Superuser Contribution Statistics not updating

Since about 24 hours the statistics on podcasters have been off, not showing any more listens. So I updated the app and logged in again, and I listen to some of my episodes but nothing happens. And usually it takes about an hour before I can see it o...

  • Visitor
  • Since about 24 hours the statistics on podcasters have been off, not showing any more listens. So I updated the app and logged in again, and I listen to some of my episodes but nothing happens. And u...
  • Yordan
  • Moderator
  • 588 Views
  • 1 replies
  • 0 likes
  • Other
  • 588 Views
  • 1 replies
  • 0 likes

Solved!! Upcoming release URI not working

Hello, I have an upcoming release and I’m trying to creat a pre save link on Feature.fm I can copy my release URI on my Spotify for Artists upcoming release page but Feature.fm tells me it is not valid. If I try to open the link on Spotify, I get a “...

  • Casual Listener
  • Hello, I have an upcoming release and I’m trying to creat a pre save link on Feature.fm I can copy my release URI on my Spotify for Artists upcoming release page but Feature.fm tells me it is not...
  • hannahwelte
  • Casual Listener
  • 452 Views
  • 2 replies
  • 0 likes
  • 452 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify on TV just shows a grey screen

Whenever Spotify on my LG TV is supposed to show the currently playing song's screen, it instead just shows a grey screen and doesn't respond to any input anymore.

  • Regular
  • Whenever Spotify on my LG TV is supposed to show the currently playing song's screen, it instead just shows a grey screen and doesn't respond to any input anymore.
  • Eni
  • Moderator
  • 747 Views
  • 9 replies
  • 0 likes
  • 747 Views
  • 9 replies
  • 0 likes

Superuser Contribution Spotify connect not synchronize time of played song

PlanPremiumCountryCZDevicePC/LaptopOperating System/SpotifyWindows 10 (microsoft store) - playing device - Spotify pro Windows (64bitová verze)1.2.40.599.g606b7f29Windows 11 (microsoft store) - connected device - Spotify pro Windows (64bitová verze)1...

  • Music Fan
  • Plan Premium Country CZ Device PC/Laptop Operating System/Spotify Windows 10 (microsoft store) - playing device - Spotify pro Windows (64bitová verze) 1.2.40.599.g606b7f29 Windows 11 (micros...
  • tinouc
  • Casual Listener
  • 4066 Views
  • 42 replies
  • 8 likes
  • spotify connect
  • 4066 Views
  • 42 replies
  • 8 likes

Solved!! offline not working with Samsung Gear Sport

I run without my phone, using the Spotify app in offline mode with the Samsung Gear Sport. The app is nearly useless; although my 200-song playlist is downloaded, it only shows the first 20 or so songs. It often gets hung up where it stops playing al...

  • Regular
  • I run without my phone, using the Spotify app in offline mode with the Samsung Gear Sport.  The app is nearly useless; although my 200-song playlist is downloaded, it only shows the first 2...
  • ZeppyAudio71
  • Newbie
  • 26751 Views
  • 105 replies
  • 13 likes
  • 26751 Views
  • 105 replies
  • 13 likes

Superuser Contribution Songs Cannot be Played only from my account

Hi. I have been trying play songs on my account from a few days. I tried playing on different devices but as soon as I click the song it appears and dissappears. I am unable to play any song. I made a new account to check if it's the phone or account...

  • Visitor
  • Hi. I have been trying play songs on my account from a few days. I tried playing on different devices but as soon as I click the song it appears and dissappears. I am unable to play any song. I made ...
  • Yordan
  • Moderator
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked songs automatically shuffle

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy s10Operating SystemAndroid 11 My Question or IssueEvery time I open the Spotify app on Android, my liked songs are set to shuffle as default. I almost never want to shuffle my liked songs. WHY does it...

  • Visitor
  • Plan Premium Country Netherlands Device Samsung Galaxy s10 Operating System Android 11   My Question or Issue Every time I open the Spotify app on Android, my liked songs are set to sh...
  • Joan
  • Moderator
  • 216 Views
  • 1 replies
  • 0 likes
  • music
  • 216 Views
  • 1 replies
  • 0 likes

Superuser Contribution How do I stop receiving notifications from artists I don't even follow

I keep getting new release notifications for an artist called Santhu Omkar. I don't follow that user or the featured artists in their singles, or any related genre or podcast. I checked my profile for any related artists I am following or if I am acc...

  • Regular
  • I keep getting new release notifications for an artist called Santhu Omkar. I don't follow that user or the featured artists in their singles, or any related genre or podcast. I checked my profile fo...
  • MihailY
  • Moderator
  • 615 Views
  • 9 replies
  • 1 likes
  • 615 Views
  • 9 replies
  • 1 likes

Can I take down a playlist stolen from me?

So, someone stole my playlist which I created, it was copied down to the playlists cover (a picture I had taken on my own phone) and the person blocked my account afterwards, I also think they may have sent a bot out to report my playlist which lead ...

  • Newbie
  • So, someone stole my playlist which I created, it was copied down to the playlists cover (a picture I had taken on my own phone) and the person blocked my account afterwards, I also think they may ha...
  • Caprica6
  • Casual Listener
  • 952 Views
  • 3 replies
  • 1 likes
  • 952 Views
  • 3 replies
  • 1 likes

Superuser Contribution "Episodes Unavailable"

PlanFreeCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIm trying to listen to my podcasts, but every podcast that i have, all episodes are listed at "unav...

  • Visitor
  •   Plan Free Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue Im...
  • OscarDC
  • Moderator
  • 3808 Views
  • 1 replies
  • 0 likes
  • Other
  • 3808 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on the TV has a different playlist than the computer

I am a Premium user with my family. But one of my children's Spotify on the TV has a different playlist than the one on his computer.The playlist on the computer is almost nothing, but the TV has a long list of music that it would also like to listen...

  • Newbie
  • I am a Premium user with my family. But one of my children's Spotify on the TV has a different playlist than the one on his computer.The playlist on the computer is almost nothing, but the TV has a l...
  • Eni
  • Moderator
  • 213 Views
  • 1 replies
  • 0 likes
  • 213 Views
  • 1 replies
  • 0 likes

Can't upload files from phone to podcast now

Not sure why you can't upload files but in the end it will only hurt you because we can find another place for our podcast. Today is the second day that your app will not upload files. I won't wait long for the fix because after this email I will fin...

  • Visitor
  • Not sure why you can't upload files but in the end it will only hurt you because we can find another place for our podcast. Today is the second day that your app will not upload files. I won't wait l...
  • 293 Views
  • 0 replies
  • 0 likes
  • 293 Views
  • 0 replies
  • 0 likes

Navigation Issue: Glitch in navigation between songs within the Album

Hi Spotify team, While connecting my Android mobile to a Samsung sound bar using the Wi-Fi connectivity feature and trying to play songs from the Android app, I'm experiencing an issue where switching between songs within an album fails. In other wor...

  • Newbie
  • Hi Spotify team,   While connecting my Android mobile to a Samsung sound bar using the Wi-Fi connectivity feature and trying to play songs from the Android app, I'm experiencing an issue where...
  • 156 Views
  • 0 replies
  • 0 likes
  • 156 Views
  • 0 replies
  • 0 likes