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Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • Kitsune_Inari
  • Newbie
  • 1467 Views
  • 14 replies
  • 5 likes
  • Other
  • 1467 Views
  • 14 replies
  • 5 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17545 Views
  • 8 replies
  • 1 likes
  • Other
  • 17545 Views
  • 8 replies
  • 1 likes

Solved!! Offline use of Spotify premium in other countries

Hello, I am a spotify premium user, and I was wondering if there is any way that I can use spotify abroad offline for months at a time? I will be going on a mission trip to India, and we will be in such rural areas that there is no knowing when we wi...

  • Newbie
  • Hello,   I am a spotify premium user, and I was wondering if there is any way that I can use spotify abroad offline for months at a time? I will be going on a mission trip to India, and we wil...
  • BDeeTee
  • Newbie
  • 2657 Views
  • 4 replies
  • 0 likes
  • Other
  • 2657 Views
  • 4 replies
  • 0 likes

Solved!! "Discover Weekly" playlist by Spotify disappeared

What gives? I was excited to get 30 new songs added to my Discover Weekly playlist by Spotify but the playlist is completely gone from my Mac, Web player, and iOS devices. This was my favorite feature. What can I do to get this back?

  • Newbie
  • What gives? I was excited to get 30 new songs added to my Discover Weekly playlist by Spotify but the playlist is completely gone from my Mac, Web player, and iOS devices.   This was my favori...
  • ceholmes123
  • Newbie
  • 29464 Views
  • 45 replies
  • 19 likes
  • music
    Other
  • 29464 Views
  • 45 replies
  • 19 likes

2 Boses

Bonjour je suis nouvellement abonné à Spotify Premium et je voudrais savoir si je peux diffuser la musisque sur tous mes appareils Bose en même temps.En effet, j'ai un appareil Bose Sound Touch au salon et un Bose Sound Touch au sous-sol.Je peux difu...

  • Newbie
  • Bonjour je suis nouvellement abonné à Spotify Premium et je voudrais savoir si je peux diffuser la musisque sur tous mes appareils Bose en même temps. En effet, j'ai un appareil Bose Sound Touch au ...
  • 210 Views
  • 0 replies
  • 0 likes
  • Other
  • 210 Views
  • 0 replies
  • 0 likes

Go back to embedding the app in receivers

I cancelled my premium subscription when I upgraded my Marantz 5008 to 5010 and found that the Spotify app is gone. Now I need another device, eg: phone, to hear music thru my home system, which is the only place I am interested in listening. Very re...

  • Newbie
  • I cancelled my premium subscription when I upgraded my Marantz 5008 to 5010 and found that the Spotify app is gone. Now I need another device, eg: phone, to hear music thru my home system, which is t...
  • 165 Views
  • 0 replies
  • 0 likes
  • 165 Views
  • 0 replies
  • 0 likes

The change to the "New Metal Tracks" playlist not adding new tracks

Going to start a new post because this isn't being answered. I use to look forward to Friday's and getting to listen to new tracks and new albums that came out on the "New Metal Tracks" playlist, but for some reason recently you have changed it so th...

  • Visitor
  • Going to start a new post because this isn't being answered.   I use to look forward to Friday's and getting to listen to new tracks and new albums that came out on the "New Metal Tracks" play...
  • user-removed
  • Not applicable
  • 565 Views
  • 1 replies
  • 1 likes
  • Linux
    Mac
    Web Player
    Windows
  • 565 Views
  • 1 replies
  • 1 likes

Solved!! Is there any way to find a playlist I accidentally un-followed that someone else made?

I followed a playlist made by someone else that I really enjoyed, and I've accidentally unfollowed that playlist and can't seem to find it again. I must be remembering the name of it incorrectly or something.I haven't listened to it recently enough f...

  • Casual Listener
  • I followed a playlist made by someone else that I really enjoyed, and I've accidentally unfollowed that playlist and can't seem to find it again. I must be remembering the name of it incorrectly or s...
  • SubGum-
  • Casual Listener
  • 13259 Views
  • 3 replies
  • 0 likes
  • music
    Other
  • 13259 Views
  • 3 replies
  • 0 likes

Not all artists showing in android app?

Added songs to artists 'Unthanks'.Appear OK in Windows 10. In android 7 app, selected artists appear, e.g. Passions, then War on Drugs. How do I get all artists in between P and W i.e. Unthanks.

  • Newbie
  • Added songs to artists 'Unthanks'. Appear OK in Windows 10.   In android 7 app, selected artists appear, e.g. Passions, then War on Drugs.   How do I get all artists in between P and W...
  • 186 Views
  • 0 replies
  • 0 likes
  • Other
  • 186 Views
  • 0 replies
  • 0 likes

Solved!! Offline Listening

Is my phone using 4G LTE when listening off line or is the music downloaded and no data is being charged? Thank you!

  • Casual Listener
  • Is my phone using 4G LTE when listening off line or is the music downloaded and no data is being charged? Thank you!
  • fiewi
  • Newbie
  • 613 Views
  • 4 replies
  • 0 likes
  • 613 Views
  • 4 replies
  • 0 likes

Sonos vs Spotify in China

HeyI just bought a play 1 Sonos in Shanghai at the Apple store and although i can see Sonos on Spotify, it will not play.I downloaded this at home where i have an installed VPN connesting us to HK, and everything works (youtube, google, etc).Any help...

  • Newbie
  • Hey I just bought a play 1 Sonos in Shanghai at the Apple store and although i can see Sonos on Spotify, it will not play. I downloaded this at home where i have an installed VPN connesting us ...
  • Maxim
  • Spotify Star
  • 885 Views
  • 1 replies
  • 0 likes
  • 885 Views
  • 1 replies
  • 0 likes

Solved!! Preferred device for online mode usage

As the title pretty much suggests I need your help on an issue concerning online mode with premium. Me and my brother are sharing the same Premium Account and basically what happens is that the devices tend to cancel each other out of the song when t...

  • Newbie
  • As the title pretty much suggests I need your help on an issue concerning online mode with premium.   Me and my brother are sharing the same Premium Account and basically what happens is that ...
  • Maxim
  • Spotify Star
  • 592 Views
  • 1 replies
  • 0 likes
  • Logitech
  • 592 Views
  • 1 replies
  • 0 likes

Spotify_hotkeys Add-ons doesn't work with Firefox

After some firefox updates the Spotify_hotkeys 0.1.1-signed.1-signed add-ons was break down.- Current versio is firefox 53.0.3 (64bit), everytime when I use key combination there open a new https://open.spotify.com tabSome older firefox the add-ons w...

  • Newbie
  • After some firefox updates the Spotify_hotkeys 0.1.1-signed.1-signed add-ons was break down. - Current versio is firefox 53.0.3 (64bit), everytime when I use key combination there open a new https:/...
  • 505 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 505 Views
  • 0 replies
  • 0 likes

Solved!! Webplayer Problem - You're currently listening on... Powered Off PC

Hello, I'm trying to use Spotify via the Web Player at work, but I can't play the music because apparently it's "Currently Playing" on my Home Computer which is A) definately shut down and B) Not even the last device I used Spotify on, which would be...

  • Regular
  • Hello,   I'm trying to use Spotify via the Web Player at work, but I can't play the music because apparently it's "Currently Playing" on my Home Computer which is A) definately shut down and B...
  • caljos96
  • Newbie
  • 1298 Views
  • 5 replies
  • 0 likes
  • Web Player
  • 1298 Views
  • 5 replies
  • 0 likes

Solved!! Links and embedded code don't work when i try to share and promote a track

Hi! None of the URL links work for the artist Mike Diggler and its track Privilegium, nor can I embed it anywhere: https://open.spotify.com/track/31zunBsdmRPZ44Yggiskz2 It makes it impossible to promote this release. Can someone please look into thi...

  • Regular
  • Hi! None of the URL links work for the artist Mike Diggler and its track Privilegium, nor can I embed it anywhere:   https://open.spotify.com/track/31zunBsdmRPZ44Yggiskz2   <iframe s...
  • Hubo
  • Community Legend
  • 7244 Views
  • 11 replies
  • 0 likes
  • music
    Other
  • 7244 Views
  • 11 replies
  • 0 likes

"You're Listening on SM-G925V" Error

I'm trying to listen to my Spotify on my chromebook, but no matter what I do it claims I'm "listening on SM-G925V," and refuses to let me change the device to my web player. So doing my darnedest I googled what the heck a SM-G925V was and realized it...

  • Newbie
  • I'm trying to listen to my Spotify on my chromebook, but no matter what I do it claims I'm "listening on SM-G925V," and refuses to let me change the device to my web player. So doing my darnedes...
  • 301 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 301 Views
  • 0 replies
  • 0 likes

Web Player stream noise from banner ads

Has anyone else noticed with a free account that the web player stream cuts/chops when the banner ad is refreshed? I thought it was my home computer or home wireless or broadband speed, then as I stared at the web player I saw the noise comes each ti...

Spotify-Banner-Ad-Example.PNG
  • Newbie
  • Has anyone else noticed with a free account that the web player stream cuts/chops when the banner ad is refreshed? I thought it was my home computer or home wireless or broadband speed, then as I sta...
  • 370 Views
  • 0 replies
  • 0 likes
  • Web Player
  • 370 Views
  • 0 replies
  • 0 likes

Spotfy não está fazendo stream online

Eu tenho vários CD's baixados no meu computador, porém a maioria é com qualidade baixa. Fiz um teste como mostra a imagem abaixo e quando escolho um CD para ouvir pelo programa, o stream não é feito online e sim apenas a reprodução a partir do arquiv...

Captura de Tela (12).png
  • Newbie
  • Eu tenho vários CD's baixados no meu computador, porém a maioria é com qualidade baixa. Fiz um teste como mostra a imagem abaixo e quando escolho um CD para ouvir pelo programa, o stream não é f...
  • 229 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 229 Views
  • 0 replies
  • 0 likes

Recommended Songs

How can you stop recommendations for listening? Spotify keeps inserting songs from Recommendations into a playlist I'm listening to all night, and I don't want to listen to the recommended songs nor have them added into my playlist.

  • Regular
  • How can you stop recommendations for listening?  Spotify keeps inserting songs from Recommendations into a playlist I'm listening to all night, and I don't want to listen to the recommended song...
  • vwgomez2003
  • Regular
  • 245 Views
  • 1 replies
  • 0 likes
  • Other
  • 245 Views
  • 1 replies
  • 0 likes

listening to web player on Desktop problems

Does anyone know why when I start my spotify web player on my desktop, I cannot listen to it there, I have to listen to it on my cell phone?

  • Newbie
  • Does anyone know why when I start my spotify web player on my desktop, I cannot listen to it there, I have to listen to it on my cell phone?
  • iamandyhill
  • Community Legend
  • 216 Views
  • 1 replies
  • 0 likes
  • Web Player
  • 216 Views
  • 1 replies
  • 0 likes

No sound when listening on Bluetooth headphones connected to Samsung TV

I've got a brand ne Samsung 32" TV UE32M5000, setup Spotify on it, but don't get sound or playback when listening on Either of my Bluetooth headphones !!Any help appreciated.

  • Newbie
  • I've got a brand ne Samsung 32" TV UE32M5000, setup Spotify on it, but don't get sound or playback when listening on Either of my Bluetooth headphones !! Any help appreciated.
  • 680 Views
  • 0 replies
  • 0 likes
  • 680 Views
  • 0 replies
  • 0 likes

Spotify paused

Hi! I´m not sure if this issue is due to Spotify or our new system at work, but I´ll give this a try. I work at a switch board for a company, and 2 weeks ago we got a new platform for our phone service. But since we got the new one Spotify is paused ...

  • Newbie
  • Hi!   I´m not sure if this issue is due to Spotify or our new system at work, but I´ll give this a try.   I work at a switch board for a company, and 2 weeks ago we got a new platform f...
  • 241 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 241 Views
  • 0 replies
  • 0 likes